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Author
Skittles Aldent
Dark Venture Corporation
Kitchen Sinkhole
#1 - 2011-09-21 16:35:52 UTC  |  Edited by: Skittles Aldent
Remove this thread
Digital Messiah
Center for Advanced Studies
Gallente Federation
#2 - 2011-09-21 16:39:40 UTC
Skittles Aldent wrote:
I am disgusted with CCP's lack of quality GM and Support from their teams.

I encountered an issue and waited 3 weeks for this team to investigate the issue.

I finally get a response and said I broke the rules and was hacking.

I never ONCE hacked, cheated, or otherwise broke the rules of this game. I had 3 paid accounts all in good standing, all mining in WH space. How in the world could you accuse me of hacking on one of them? Where is this evidence? This is a mistake and I want it fixed. Did it ever occur to you people that maybe my account was hacked? I mean what team wastes 3 weeks of my time, to give me a canned response that does nothing.

Not everyone is out there to break the rules and I want this stupid issue fixed. This is unacceptable. Your GM team is unacceptable and your stupid Support department is unacceptable.

I have seen many of these sort of posts. 95% of the time there is a response that states the rules and some means of proof that you actually were. Sorry to say this, but its wolf in sheeps clothing to even post like this on GD. Good luck with the issue all the same. And for your sake I hope you really were not hacking.

Something clever

Miilla
Hulkageddon Orphanage
#3 - 2011-09-21 16:40:11 UTC
Welcome to Eve, probably better not to pay CCP with your money, pay with somebody elses (PLEX).

Use your money saved to give to a better reputable company.
Avon
#4 - 2011-09-21 16:42:03 UTC
Horrible customer support seems entirely appropriate for horrible customers.
Skittles Aldent
Dark Venture Corporation
Kitchen Sinkhole
#5 - 2011-09-21 16:42:52 UTC  |  Edited by: Skittles Aldent
remove
Avon
#6 - 2011-09-21 16:47:41 UTC
Skittles Aldent wrote:
I did not break the rules.

While CCP has encouraged you to believe that everyone that plays this game is nothing more than a cheat, I am not.


Not at all. I don't believe everyone is a cheat; just the people who start topics claiming they are not.
Skittles Aldent
Dark Venture Corporation
Kitchen Sinkhole
#7 - 2011-09-21 16:49:04 UTC  |  Edited by: Skittles Aldent
remove
Chaos Incarnate
Faceless Logistics
#8 - 2011-09-21 16:49:39 UTC
Skittles Aldent wrote:
I did not break the rules.

While CCP has encouraged you to believe that everyone that plays this game is nothing more than a cheat, I am not.


escalate your petition to a senior GM, posting about it here is going to do absolutely nothing (except give us all a good laugh at your expense)

on that note, bahahahahahahahaha Lol
Avon
#9 - 2011-09-21 16:50:33 UTC
Skittles Aldent wrote:
Avon wrote:
Skittles Aldent wrote:
I did not break the rules.

While CCP has encouraged you to believe that everyone that plays this game is nothing more than a cheat, I am not.


Not at all. I don't believe everyone is a cheat; just the people who start topics claiming they are not.


How else do you suggest I get the issue looked at?

Did it ever occur that they could have made a mistake?

Or do you blindly make accusations that you know nothing about because thats the kind of tool you are?


I have looked at this issue as deeply as possible for an internet forum and conclude that you are probably a cheat.

Having said that, maybe what you need to do is keep this private, rather that convince the whole community you are guilty.
Ranger 1
Ranger Corp
Vae. Victis.
#10 - 2011-09-21 16:50:48 UTC
I would say the chances are high that you are lying through your teeth. Blink

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Nyio
Federal Navy Academy
Gallente Federation
#11 - 2011-09-21 16:54:13 UTC
With spanish accent: Horrible!
Sorry, what was the question?
Skittles Aldent
Dark Venture Corporation
Kitchen Sinkhole
#12 - 2011-09-21 16:56:24 UTC
It doesnt matter.

I got a response saying they wouldn't undo the suspension. So I got mad and posted here in addition to posting on my ticket.

He responded again and said it was an error in ingame mechanics and the issue was resolved.
Avon
#13 - 2011-09-21 16:57:08 UTC
Ohnoes, he has deleted his OP ... foiled.

If only we had quoted all his posts in the threa... oh, wait .. we did.

Clearly only someone feeling guilty would try such a blatant cover-up.
Avon
#14 - 2011-09-21 16:58:49 UTC
Skittles Aldent wrote:
It doesnt matter.

I got a response saying they wouldn't undo the suspension. So I got mad and posted here in addition to posting on my ticket.

He responded again and said it was an error in ingame mechanics and the issue was resolved.



Yeah, I'm sure that's how it went down.

Really I am.
Ranger 1
Ranger Corp
Vae. Victis.
#15 - 2011-09-21 17:05:54 UTC  |  Edited by: Ranger 1
Skittles Aldent wrote:
It doesnt matter.

I got a response saying they wouldn't undo the suspension. So I got mad and posted here in addition to posting on my ticket.

He responded again and said it was an error in ingame mechanics and the issue was resolved.


People with a legitimate beef act like adults and resolve things through the petition system, not on the forums.

People that are guilty but that want to apply imagined public pressure (or simply stir up bad blood in reprisal of some sort) try to raise an outcry on the forums.

The number of people that fall between these two groups is minute, and it is unlikely your are one of them. Bringing a private matter to a public venue in this fashion only makes you look like all the other liars that do the same.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Skittles Aldent
Dark Venture Corporation
Kitchen Sinkhole
#16 - 2011-09-21 17:09:08 UTC
Ranger 1 wrote:
Skittles Aldent wrote:
It doesnt matter.

I got a response saying they wouldn't undo the suspension. So I got mad and posted here in addition to posting on my ticket.

He responded again and said it was an error in ingame mechanics and the issue was resolved.


People with a legitimate beef act like adults and resolve things through the petition system, not on the forums.

People that are guilty but that want to apply imagined public pressure (or simply stir up bad blood in reprisal of some sort) try to raise an outcry on the forums.

The number of people that fall between these two groups is minute, and it is unlikely your are one of them. Bringing a private matter to a public venue in this fashion only makes you look like all the other liars that do the same.


You are correct and I agree with you. I acknowledge my mistake and apologize for bringing a private matter to the forums. Now hopefully they will lock this and we can move on.
GM Horse
Game Master Retirement Home
#17 - 2011-09-21 17:19:50 UTC
I'd just like to pop in here to confirm that the OP is in fact totally innocent, he was banned by mistake, and we are squarely to blame.

Not everyone who goes to the forums with a issue is a bad guy. Blink
Kitty McKitty
In Praise Of Shadows
#18 - 2011-09-21 17:20:08 UTC
Serves you right for hacking.

Haviing your portrait painted here helps INTAKI Disabled Children ♥

Tethys Atreides
The Audacity of Huge
#19 - 2011-09-21 17:24:22 UTC
GM Horse wrote:
I'd just like to pop in here to confirm that the OP is in fact totally innocent, he was banned by mistake, and we are squarely to blame.

Not everyone who goes to the forums with a issue is a bad guy. Blink



This kind of forthright attitude will not be tolerated. UNACCEPTABLE!
Skittles Aldent
Dark Venture Corporation
Kitchen Sinkhole
#20 - 2011-09-21 17:25:06 UTC
GM Horse wrote:
I'd just like to pop in here to confirm that the OP is in fact totally innocent, he was banned by mistake, and we are squarely to blame.

Not everyone who goes to the forums with a issue is a bad guy. Blink


And this is the GM that told me it wouldn't be undone, then checked that it was a mistake. But in the meantime I got mad and posted here :(

Thanks for sorting it out
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