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Issues, Workarounds & Localization

 
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EVE Forum is randomly blocking characters

Author
Amarr Mistress
Viziam
Amarr Empire
#1 - 2012-06-29 12:03:53 UTC  |  Edited by: Amarr Mistress
I got 4 accounts and for days i been under the impression the EVE online forums have been "ganked" (thats what the message says). Finding no in-game message about this rather disturbing fact, I asked friends and they could enter the site no problem.

This is what I found out:

1. Some accounts are unaffected
2. It ain't browser specific
3. If you do did not have a "keep me logged in" cookie set you can read the forums, but as soon as you log in you are told the forums are ganked.
4. If you do did have a "keep me logged in" cookie set, then your screwed from the start and cannot even read the forums!

The only reason I am here to post this is that only two of my 4 accounts have been affected and I figured out that deleting all cookies originating form eveonline.com would let me a chance to explore when it happens and when not.

The issue started a few days back, i think after the first minor patch! Up until then I was at least with one of the now broken "keep me logged in" accounts able to provide feedback on patches.

Since it is rather unlikely that this only affects two of my 4 account and only me, I suggest the DEVS looking into their errologs. There must be some unusual spikes in there with details of what has gone wrong server side to serve the "we are ganked" page!

I find it rather disturbing the proclaimed "counter attack" takes so much time! Those logs need to be actively monitored, most people having this problem will not be able to figure out (of have the opportunity) to work around it and make a thread for it on these forums...so don't be complacent!
Inspiration
#2 - 2012-07-02 11:50:01 UTC
The problem has been resolved for both my troubled accounts, thanks! Big smile

I am serious!