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The future of Community and CCL

First post First post
Author
Steve Thomas
Sebiestor Tribe
Minmatar Republic
#121 - 2012-06-27 04:20:38 UTC
Meh I would volunteer myself but the first thing I would end up doing is banning myself from the forum.
Pipa Porto
#122 - 2012-06-27 04:21:15 UTC
Delen Ormand wrote:
Yonis Kador wrote:
And self-moderation by the community would seem simple. Add a "dislike" button to GD. Maybe even have posts auto-minimized if they receive a certain percentage of total dislikes to remove them from the flow of conversation.


God, no. With the amount of metagaming that goes on in the forums, you're effectively giving the larger alliances the censorstick instead of the ISDs. Dunno about you, but I know who I trust more..


I know where the larger alliance's players loyalties lie. Can't say the same thing about the anonymous CCL ISDs.

EvE: Everyone vs Everyone

-RubyPorto

Yonis Kador
KADORCORP
#123 - 2012-06-27 05:06:24 UTC
Haha. I'm just saying I've seen self-moderation in forums where it does work. The basic idea might need to be tweaked here because of the participation of organized groups, but I don't think it's impossible if that's the route CCP eventually takes. I have no doubt EvE players will attempt to manipulate any mechanic to their own benefit. That's the game. If there's a benefit. I didn't imagine there would be consequences to accumulating dislikes, so I failed to anticipate predictions of abuse. Why then aren't large alliances spamming each other's "like" buttons now?

The people in the forums with the most "likes" atm seem to usually know what they're talking about.

YK
Morganta
The Greater Goon
#124 - 2012-06-27 05:13:37 UTC  |  Edited by: Morganta
well, thank you CCP and Navigator for creating this thread.

This is how community issues should be discussed, not in the petition stack

I personally have issues with community members moderating the forums of a for-profit company as Ruby pointed out.
Considering the meta gaming, general tinfoilhattery, and backstabbing that goes on in EvE I think this is just a whole lot of trouble waiting to happen (no offense to the few ISDs I haven't offended yet)

Also I just can't see how needing 2 sets of babysitters -one for the babies and one for the sitters- is making the situation better for CCP.

One thing I'll note is that these lovely forums come with a nifty report tool, if the community feels that the forums are out of hand we are free to use that button, I can't again see the value of preemptive strikes against threads and their on topic content because a mod thinks someone may be offended or feel abused, if they felt that way they can report the thread.

The ISD should be there (if at all) to back up the community and assist it an maintaining a suitable level of community interaction, with its good points and its bad points.

I've said time and time again if the noise on the forums is getting to out of control its probably for a reason, and probably because you failed to please the customers, and rolling out some sort of riot squad to beat down dissent is going to get you nowhere fast. Otherwise I feel EvE-O is a vibrant fun forum where the metagame is king and even the useless spam posts are sometimes worth reading.

So what if we rag on each other and call each other stupid poopyheads? in a game where you can lose a year's worth of profit just by undocking I would hope most of us have developed a somewhat thicker skin than being offended because someone calls you a shitposting pubbie, Especially when you are in fact being a shitposting pubbie.

Another point is that the poison of forums is political, racial and religious discussion. You guys did good with religion and race, but you went and opened the door to politics with the CSM. Now in Iceland you may be out of the loop as to the insanely rabid and venomous political discourse that both your American and British players are force fed 24/7 via the mass media, but I'd say without a doubt politics is whats ruining the place, when you opened the door you opened it to a steadily evolving and rapidly degrading public discourse played out in the papers and cable news opinion sections, and its only going to get worse. We all bring this baggage in with us, and it pollutes the community. This is why I also advocate the end of the CSM in it's current form.

Yes I can see the point of view of the marketing department that the forums should seem friendlier, but the simple fact will be that they are not friendlier, anymore than eve is a happy friendly little jolly time farm game.
People will come in and post some dreck because they fail to grasp a mechanic or concept (I've done it plenty of times) and someone else will tell them they are terrible at life, no matter how many mods you have standing by. Sure its a great idea, but the reality is EvE just isn't that kind of place, and the forums are simply a mirror of that place.

I think my main point is if you wish to continue on this course, your game plan should be to maintain order and not go gallivanting off on some holy crusade.

One last note, I support the call that any personnel involved in the civil action last night should receive amnesty as they were fighting for their community against a perceived threat
Garven Dreis
Deep Core Mining Inc.
Caldari State
#125 - 2012-06-27 05:17:45 UTC
I definitely approve of this.

Terrible Poster Runner-up 2014

black cree
Utopian Research I.E.L.
#126 - 2012-06-27 05:51:52 UTC
CCP Navigator wrote:

Quick question, what is the value in calling someone 'dumb'?


Mara Tessidar wrote:
[quote=vasuul]

The problem with stupid people is that they don't realize they're stupid.Ugh


Dunning Kruger effect

http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
Pipa Porto
#127 - 2012-06-27 06:02:45 UTC
black cree wrote:
CCP Navigator wrote:

Quick question, what is the value in calling someone 'dumb'?


Mara Tessidar wrote:
[quote=vasuul]

The problem with stupid people is that they don't realize they're stupid.Ugh


Dunning Kruger effect

http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect


As a compromise to CCP Navigator, we will henceforth refrain from calling people dumb.

We shall simply point out that they suffer from the Dunning Kruger Effect.

EvE: Everyone vs Everyone

-RubyPorto

Mara Tessidar
Perkone
Caldari State
#128 - 2012-06-27 06:08:38 UTC
Jade Constantine wrote:
Mara Tessidar wrote:
It's okay to call someone stupid, as long as they are stupid and you can back that statement up with a witty post, such as pointing out a nameless-yet-well-known player's prior history as a roleplaying spacehooker.


Which becomes an issue when "said history" is a Goonswarm fabrication for a campaign for harrassment that has in the past completely swept beyond these forums into the realm of RL cyber-stalking and poison pen letters to employers. Let me be totally blunt to you Mara Tessidar. Your alliance mates made up the nonsense you are happily posting. As far as I know nobody in Eve has roleplayed a "spacehooker" and you continuing to peddle a clumsy lie just seems like desperate attempted bluster every time you end up losing a debate or argument on these forums.

Sometimes you just need to stop and think about what you are posting rather than blindly echoing the things posted on your alliance wiki. Posting RL pictues of eve players there and accusing them of child abuse and pedophilia might well be an accepted practise on Something Awful forums but continually attempting to smear the RL reputations of eve players is not something these forums should be a party to.

At this point you are the problem Mara Tessidar. And you are exactly the sort of person whose behaviour needs moderating on Eve online forums if the environment is to be improved for everyone.


You have committed--would have committed, even if you had never set pen to paper, or finger to key--the essential crime that contains all others in itself. Thoughtcrime, we call it. Thoughtcrime is not a thing that can be concealed forever. You might dodge successfully for a while, even for years, but sooner or later we are bound to get you.
Tug McLub
Shoulda Checked Local
Break-A-Wish Foundation
#129 - 2012-06-27 06:31:42 UTC
Holy One wrote:
Spin. What you want CCP is a closed environment where naysayers and critics can be snuffed out in favour of rabid fanbois.

You want to avoid what has happened the last three years with your terrible expansions - people vocally and vociferously criticising your business decisions and the individuals responsible for them.

You want censorship and control and those two things will only result in a polarisation of game design and false confidence in your feedback quality and bias. Historically the Eve 'community' has been quick and sharp to point out your poor business and game design decisions and has been highly critical at key times in your business direction - which has saved you on several occasions.

The new 'direction' is merely going to result in an extension of the hubris bubble we see historically you like to perpetuate internally. Over time you will drive away anyone who disagrees with the 'herd' and force them to take their concerns and their passion to 'other' forums which your staff have no interest in monitoring.

Every entertainment media developer who has in the past opted for a highly moderated environment has seen their communities stagnate and whither. If you deny Evil Online's true nature and ignore those many tens of thousands of individuals who decry the constant and ham fisted attempts to destroy their faith in you, instead opting to surround yourself with sycophants, pedants and casuals: goooood fight.

Eve is hard. It is also full of foul mouthed bad people. Your business model as a niche product catering to Evil Online wannabes, results in an libertarian, highly vocal and irreverent player base. If you allow the closed ranks of the bears to drone out any dissenters then I predict sad and embarrassing things for you as a company going forward.

You won't make Eve stronger or the game better or attract more carebears by excluding the very hard core nucleous of angry, anti social and vocal nerds who prop up this mmo from populating and shitting up your forums. Whoever it is that has had this brain fart of 'micro' managing away all criticism of your operating procedures, policies and decision making processes, doesn't get it. In just the very same sad and predictable way people like me would be quick to point out before ISD n3rd edits it away.

It starts with an attempt to order and ends with complete censorship. The worse most subjective and inconsistent sort.



^^ This exactly!!!
Hey CCP, you aren't trying to tone it down so you can sell to Sony are you? just wondering....
Scatim Helicon
State War Academy
Caldari State
#130 - 2012-06-27 06:31:53 UTC  |  Edited by: Scatim Helicon
Jade Constantine wrote:
Mara Tessidar wrote:
It's okay to call someone stupid, as long as they are stupid and you can back that statement up with a witty post, such as pointing out a nameless-yet-well-known player's prior history as a roleplaying spacehooker.


Which becomes an issue when "said history" is a Goonswarm fabrication for a campaign for harrassment that has in the past completely swept beyond these forums into the realm of RL cyber-stalking and poison pen letters to employers.


As I've told you before Jade, you're in no position to be throwing stones on this issue since the same happened to CCP Sreegs in his former job after he clashed with you on these very forums and the CSM.

You're trying to have your cake and eat it: Somebody goes to your employer and tells them embarrassing stories about what you supposedly do on the internet, you yell from every rooftop that its a Goonswarm conspiracy and we as an alliance are collectively to blame. Somebody does the same to Sreegs and you throw your hands up and say 'nothing to do with me or my alliance, could have been anyone, its a big internet out there'.

Every time you post a WiS thread, Hilmar strangles a kitten.

Alavaria Fera
GoonWaffe
#131 - 2012-06-27 08:01:44 UTC
Scatim Helicon wrote:
Jade Constantine wrote:
Mara Tessidar wrote:
It's okay to call someone stupid, as long as they are stupid and you can back that statement up with a witty post, such as pointing out a nameless-yet-well-known player's prior history as a roleplaying spacehooker.


Which becomes an issue when "said history" is a Goonswarm fabrication for a campaign for harrassment that has in the past completely swept beyond these forums into the realm of RL cyber-stalking and poison pen letters to employers.


As I've told you before Jade, you're in no position to be throwing stones on this issue since the same happened to CCP Sreegs in his former job after he clashed with you on these very forums and the CSM.

You're trying to have your cake and eat it: Somebody goes to your employer and tells them embarrassing stories about what you supposedly do on the internet, you yell from every rooftop that its a Goonswarm conspiracy and we as an alliance are collectively to blame. Somebody does the same to Sreegs and you throw your hands up and say 'nothing to do with me or my alliance, could have been anyone, its a big internet out there'.

A big internet... needs big kids Shocked

And big kids have big kid RPing I guess. EVE is ... well versed in the worldly arts.

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Eugene Kerner
TunDraGon
Goonswarm Federation
#132 - 2012-06-27 08:25:05 UTC
Sounds like a plan.

Please just do not cut, snip and delete too much in C&P as it is a habitat of endemic species that adapted this section of the forums.
If you destroy their habitat a species either dies out or it will find other places to dwell...like GD...and nobody wants to read certain things in GD...
What happens in C&P stays in C&P...capisce? (Wow that was even more RP than Eve Fiction contains)

TunDraGon is recruiting! "Also, your boobs [:o] "   CCP Eterne, 2012 "When in doubt...make a diȼk joke." Robin Williams - RIP

Kristan Konraden
The Hatchery
RAZOR Alliance
#133 - 2012-06-27 08:59:23 UTC
+1 to Mr. Kerner's statement

The locking of the "Unfair Moltden Heath LSeC Wardecs" thread without prior warning was not very respectful to the many people that actually discussed things. Especially in C&P you will find a good amount of troll postings between actual content. But regular C&P readers also have their troll filter skills trained well. Don't give idiots the ability to get highly active threads locked just by issuing some rather bad troll postings.

I also respect that there should be areas on this forum where a more strict form of moderating should be applied. My suggestion is to make clear which parts of the forum are moderated strictly and which parts are moderated in a more laid back fashion.

In any case locking a thread with actual content without prior general - or better personal - warning is a bad form of moderation IMHO. If a thread overheats too quick a temporary lock is always better than a quick perma lock.
Cloned S0ul
POCKOCMOC Inc.
#134 - 2012-06-27 09:20:13 UTC  |  Edited by: Cloned S0ul
How about two seperated group of ISDs? One who specialized on forum behaviour second in game?

Maybe im wrong but i think some ISDs are overloaded with stres form playes havaviour in game, even they volunteer doesn't mean they are robots with undestroyable psyche.

They work realy hard in game they have a lot to sort, we know even in rooki chanels here a lot trols and spamers, any one thinking about this aspect of thier work ? Maybe they become very obsesed and pointed - strictness to players, and by this reason they lock more legitimate therads ?
DeBingJos
Sebiestor Tribe
Minmatar Republic
#135 - 2012-06-27 09:28:16 UTC
Cloned S0ul wrote:
How about two seperated group of ISDs? One who specialized on forum behaviour second in game?

Maybe im wrong but i think some ISDs are overloaded with stres form playes havaviour in game, even they volunteer doesn't mean they are robots with undestroyable psyche.

They work realy hard in game they have a lot to sort, we know even in rooki chanels here a lot trols and spamers, any one thinking about this aspect of thier work ? Maybe they become very obsesed and pointed - strictness to players, and by this reason they lock more legitimate therads ?


It already works like that.

Ungi maðurinn þekkir reglurnar, en gamli maðurinn þekkir undantekningarnar. The young man knows the rules, but the old man knows the exceptions.

Delen Ormand
Center for Advanced Studies
Gallente Federation
#136 - 2012-06-27 09:40:56 UTC
Pipa Porto wrote:
Delen Ormand wrote:
Yonis Kador wrote:
And self-moderation by the community would seem simple. Add a "dislike" button to GD. Maybe even have posts auto-minimized if they receive a certain percentage of total dislikes to remove them from the flow of conversation.


God, no. With the amount of metagaming that goes on in the forums, you're effectively giving the larger alliances the censorstick instead of the ISDs. Dunno about you, but I know who I trust more..


I know where the larger alliance's players loyalties lie. Can't say the same thing about the anonymous CCL ISDs.


That sounds like you're arguing that the ISDs should be openly metagaming because not laying bare their motivations is somehow worse? I really can't see the sense in that.
Vera Algaert
Republic University
Minmatar Republic
#137 - 2012-06-27 10:09:11 UTC  |  Edited by: Vera Algaert
CCP Navigator wrote:
Rer Eirikr wrote:
Okay, I'm going to ask before I say anything else, because I really don't wanna say something I'm not allowed to say.* Can I discuss "that one website that starts with a K" and its forum moderation? If I can, and I will do so with the utmost care, I'd like to compare and contrast the moderation, the allowance of insults/etc., and the discussions that form as a result.

*No pun or rib intended here, I'm honestly just going slow on this one.


No, not really. I fail to see what another forum does has any relation to this forum. For example, if you were banned on Failheap should I extend that ban here so that we are in harmony? Would you find something of this nature to be fair? I would certainly not.

The rules of other forums, what they allow or do not allow is completely up to those communities and their administrators.


These other forums matter because they are the signs of your failures.

3rd party sites don't become successful "by accident" - they have to overcome several significant disadvantages to become successful (far fewer readers/posters than eve-o initially, no institutional checks & balances on forum mods, no chance of dev/GM replies to any posts, ...) and can only achieve success through eve-o failing to deliver whatever they have to offer.

Sometimes the shortcomings that 3rd party sites try to fix are a a lack of features - e.g. we probably wouldn't have eveger.de if eve-o hadn't taken 9 years to open a German forum section.

But more often than not the issue that drives people away from eve-o seems to be forum moderation:

Aries Acheron wrote:
Forum Wars: Scrapheap Challenge
Is it better than the Eve Forums?

In a word, yes. The Scrapheap Challenge forums are every damn thing that the Eve Online forums should be. Thanks to actually having rules against bullshit like alt posting, unrestricted political smacktalk and downright lying, the SHC forums are a bastion of light compared to the blistering cesspool of internet spaceship dung that are the Eve Online Forums.

[...]

Largely, it just seems that SHC is the best parts of E-O with only a small amount of the bad. Because of it’s more exclusive membership, active modding and intelligent, generally laid back posters, it’s just a downright better place. Sign up now, but don’t be a moron and ruin it for the rest of us, mmmkay?


Quote:
This is the first & only uncensored EVE Online Forum... This is the premier site for airing EVE Online's dirty laundry. Kugutsumen was started by the disenfranchised AnthonyZ, who was permanently banned from EVE Online following his much-publicized revelation of a CCP developer cheating on behalf of his alliance.


Quote:
What is Backstage@EVE-Inspiracy.com?

Backstage is a place for EVE players to discuss aspects of EVE-Online, particularly as they pertain to role-playing, in an open and mature environment. Old and new, pirate and bear - all are welcome!

Our intention is to offer a culture that encourages discussion over argument and mutual respect over enmity through the use of clear posting guidelines along with explanations of what is considered acceptable and unacceptable; meaningful discussion is to be valued above theatrics and hyperbolic argument in pursuit of 'winning' threads.. The main idea here is that while IC people might be enemies, the forum is OOC and as such people should act like adults discussing their mutual hobby.


I didn't dig deep enough to find the rationale for the existence of chatsubo - but at least their (ultimately unsuccessful) attempt at creating an IC forum was also due to gripes with moderation on the eve-o IGS (e.g. linkage).

Bad forum moderation is what drives people to 3rd party sites and by doing so threatens to fracture the eve community.

I think the most impressive negative example of such developments are the Blizzard' battle.net forums.
If I am interested in SC2 I go to teamliquid.net.
If I am generally interested in WoW I go to mmo-champion.com.
If I am interested in WoW PvE & theorycrafting I go elitistjerks.com.
If I am interested in WoW PvP I go to arenajunkies.com.
If I want to recruit for my WoW guild I go to tankspot.com, elitistjerks.com and mmo-champion.com.
If I am interested in Diablo 3 I go to mmo-champion.com or diablofans.com.

Left on the battle.net forums are only the newbies who don't know any better and a couple of MVPs who desperately try to keep the forums alive.

(Also notice how one company [Curse] operates three of the sites I just mentioned - they recognized the business opportunity provided by Blizzard's near complete failure in community management.)

Now, luckily EVE is not in that state just yet - a lot of the relevant eve-related discussion still happens on eve-o itself.
I attribute this (partial) success mostly to the flexibility with which the forum moderators have handled the enforcement of forum rules in the different subforums in the past, accomodating the individual "style" of each one.
Sadly the new ISD moderators seem to lack this crucial sensitivity.

Always enforcing the forum rules down to a t may work fine for the Market Discussions forum (well, unless you start treating IPO/Loan threads as "selling services" or "begging") but you could (for example) never hope to keep the C&P community on eve-o if you would decide to go down that road.

And, as the German/Russian language communities show, once you lost one subcommunity to a 3rd party site it won't come back even if you have fixed the issue that caused them to leave.

.

Vera Algaert
Republic University
Minmatar Republic
#138 - 2012-06-27 10:09:17 UTC  |  Edited by: Vera Algaert
I think it's best for everyone if the eve-o forums remain the "go to" place for eve-related news and informations.
Finding everything in one place encourages the different subcommunities to intermingle and exchange ideas more easily, finding everything on CCP's eve-online.com makes it easier for new players to find relevant information and get a realistic impression of the eve community.

The existence of failheap-challenge, backstage, ... and especially the complete loss of null-sec news & discussion to kugu should serve as a warning example to CCP.

These "other forums" have a crucial relationship with eve-o: they are competitors and substitutes born out of eve-o's failures.

.

Vaju Enki
Secular Wisdom
#139 - 2012-06-27 10:22:56 UTC  |  Edited by: Vaju Enki
Antisocial Malkavian wrote:
daveo911 wrote:
in before lock?


for no content? lol

Gevlin wrote:
I wish there was an Ignore person on forums. And then if a person who is placed on ignore often enough become Auto ignore.
If I loved reading these Auto ignore people, I could click the button, but that would be my choice.


lets just make all of Goons mods then...


I would obviously prefer, for EvE Online forum moderation spots, Goons over Blizzard doctrined type of players.

This politically correct nonsense, let's all happy and make marshmallows is just not my thing. That's not why i play EvE Online, if i wanted that type of experience i wouldn't be here.

This video explains it all:

Steve Hughes... What's wrong with being offended?? He called me an idiot! Don't worry about it, he's a ****!


Vaju

The Tears Must Flow

Mme Pinkerton
#140 - 2012-06-27 10:38:40 UTC  |  Edited by: Mme Pinkerton
In my opinion the biggest simple improvements to forum moderation would be:

* rephrase any offending statements in an acceptable manner; the recent use of ----snip---- and ----edit---- often leaves posts incomprehensible.

* don't lock derailed threads, remove the derailing posts instead.

* make sure you understand the thread/post before taking any moderation action.
It's extremely frustrating to see a reasonable discussion get locked because the moderator did obviously only skim the "offending" posts, failed to understand sarcasm or context, ...

In short, moderators, please, don't let your actions be determined by laziness or hurry.
Try to teach by example and aim to reduce collateral damage above everything else.