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The future of Community and CCL

First post First post
Author
None ofthe Above
#101 - 2012-06-27 00:00:35 UTC
Weaselior wrote:
Richard Desturned wrote:
On the note of threads being locked for "going off-topic" - this is seriously poor moderation. It's one thing if the discussion has gone full circle and nothing good is coming out of it but that's not even in the same ballpark as "going off-topic." It's always the same badposters using the same sockpuppet NPC corp alts steering threads "off-topic" and getting what was previously a good discussion locked.

This actually happens all the time and is extremely annoying. I had a thread infested with npc alts, and rather than deal with them ISD simply closed the thread for being "off-topic".


It could have been worse, the thread could have been infested by goons... oh wait.

Anyway. Totally agreed. As I posted earlier I think that's important to stop this practice.

The only end-game content in EVE Online is the crap that makes you rage quit.

Kyshonuba
Science and Trade Institute
Caldari State
#102 - 2012-06-27 00:09:23 UTC
Scatim Helicon wrote:


Forum warfare is a useful weapon to have in the arsenal.


.... not for high sec corporations and casual eve players. So maybe its another example where care bear gaming style collides with goon gaming style.

A new forum moderation has to acknowlegde the different demands of forum warriors and casual players. The former ones having a more polemic demand the latter ones having a more informativ demand

...and btw. moderating CSM threads (and podcasts) is also needed but is a highly sensitive affair.

Syllviaa
Hole Exploitation Inc.
#103 - 2012-06-27 00:18:57 UTC
Kyshonuba wrote:
Scatim Helicon wrote:


Forum warfare is a useful weapon to have in the arsenal.


.... not for high sec corporations and casual eve players.


Actually it is, you just need to learn how to utilise it.

RIP Richard A. Butt

Kyshonuba
Science and Trade Institute
Caldari State
#104 - 2012-06-27 00:27:50 UTC
Syllviaa wrote:
Kyshonuba wrote:
Scatim Helicon wrote:


Forum warfare is a useful weapon to have in the arsenal.


.... not for high sec corporations and casual eve players.


Actually it is, you just need to learn how to utilise it.


I am all ears
Jade Constantine
Jericho Fraction
The Star Fraction
#105 - 2012-06-27 00:34:31 UTC  |  Edited by: Jade Constantine
Mara Tessidar wrote:
It's okay to call someone stupid, as long as they are stupid and you can back that statement up with a witty post, such as pointing out a nameless-yet-well-known player's prior history as a roleplaying spacehooker.


Which becomes an issue when "said history" is a Goonswarm fabrication for a campaign for harrassment that has in the past completely swept beyond these forums into the realm of RL cyber-stalking and poison pen letters to employers. Let me be totally blunt to you Mara Tessidar. Your alliance mates made up the nonsense you are happily posting. As far as I know nobody in Eve has roleplayed a "spacehooker" and you continuing to peddle a clumsy lie just seems like desperate attempted bluster every time you end up losing a debate or argument on these forums.

Sometimes you just need to stop and think about what you are posting rather than blindly echoing the things posted on your alliance wiki. Posting RL pictues of eve players there and accusing them of child abuse and pedophilia might well be an accepted practise on Something Awful forums but continually attempting to smear the RL reputations of eve players is not something these forums should be a party to.

At this point you are the problem Mara Tessidar. And you are exactly the sort of person whose behaviour needs moderating on Eve online forums if the environment is to be improved for everyone.

The True Knowledge is that nothing matters that does not matter to you, might does make right and power makes freedom

Pipa Porto
#106 - 2012-06-27 00:35:15 UTC
Kyshonuba wrote:
Scatim Helicon wrote:


Forum warfare is a useful weapon to have in the arsenal.


.... not for high sec corporations and casual eve players.


Forum warfare got you the dozens of nerfs to HS violence that have happened over the years. I think it's been pretty useful to that crowd.

EvE: Everyone vs Everyone

-RubyPorto

Lord Zim
Gallente Federation
#107 - 2012-06-27 00:36:17 UTC
Pipa Porto wrote:
At this point, it's going to take a long, long time for the ISD team to even hit the baseline. Maybe it's the fault of one rogue member, but as CCP knows, one member can do a lot of damage when it comes to reputation. If the CCL team is to be recovered, it needs to spend a long time on the forums learning how to calm threads down with words.

(And editing peoples posts [besides normal word filter stuff] is probably the worst thing you can do ever. Better off wiping the post out and sending a reason why.)

I'm going to just second this. I wouldn't be surprised if I've got a few of my posts which have been edited (since I've posted a lot, and I'm not trying to **** up everyone's backside by being mr politically correct), but I have no idea since I don't go back and read my own posts to see if I've "broken any ISD rules".

It would probably help if the ISD moderation involves stealth-editing, that there's a way for us to see that at a glance. Or some way of being notified.

Cyno's lit, bridge is up, but one pilot won't be jumping home.

RIP Vile Rat

Pipa Porto
#108 - 2012-06-27 00:40:54 UTC
Lord Zim wrote:
Pipa Porto wrote:
At this point, it's going to take a long, long time for the ISD team to even hit the baseline. Maybe it's the fault of one rogue member, but as CCP knows, one member can do a lot of damage when it comes to reputation. If the CCL team is to be recovered, it needs to spend a long time on the forums learning how to calm threads down with words.

(And editing peoples posts [besides normal word filter stuff] is probably the worst thing you can do ever. Better off wiping the post out and sending a reason why.)

I'm going to just second this. I wouldn't be surprised if I've got a few of my posts which have been edited (since I've posted a lot, and I'm not trying to **** up everyone's backside by being mr politically correct), but I have no idea since I don't go back and read my own posts to see if I've "broken any ISD rules".

It would probably help if the ISD moderation involves stealth-editing, that there's a way for us to see that at a glance. Or some way of being notified.


Better yet, don't stealth edit. It makes you look like you're hiding (again, blanking out curse words, we understand).

EvE: Everyone vs Everyone

-RubyPorto

Frying Doom
#109 - 2012-06-27 00:41:12 UTC  |  Edited by: Frying Doom
I would like to see a more structured rule system rather than the very vague ones used now.

A post that mutates into another for a few pages is not necessarily off topic but just a different tangent people feel needs to be discussed.

As to the rumor rule a clarification as to this would be great. Does it cover any rumor at all or just rumors about CCP its self.
I ask this as the entire crap posting CSM interference I ran earlier this year was entirely based on rumors.
If we cannot use any rumors it will be boring and would give an unfair advantage to people who are not members of Goonswarm, in the next CSM election. We would have so many facts to throw against them while they will have very few to throw back. Otherwise all the CSM discussions will be is Goonswarm say something not proven as a fact and next you have 5 posts saying "Rumor ban the Goon". Then what will you do, as the rules in there present form state that rumors are a banable offense. All it will lead to is factual statements of CCP favoring one alliance over the rest of the game or a lot of pissed goons.

Also the moderators will need to be more attentive when closing duplicate threads, as they have already closed threads that were similar but not actually the same on this forum. It may seem a trivial point but when you are arguing for something not exactly the same as another person the threads get badly distorted if they have to be placed in the same thread. And frankly I feel like scum when I usurp someone else's thread(Unintentionally)

I welcome CCP's willingness to discuss these matters even though the fact that some people had to get banned first to show what was wrong was not a good step in the right direction.

A lot of people are still distrusting after last summers atrocities and frankly you cannot blame them. CCP lost a lot of trust and respect in those dark days and while the forums need moderation, a slow increase over time would have been a better way rather than trying to change them all at once.

Please unban those who were banned to get us to this level of communication as a sign of good faith and a willingness to learn from your mistakes. (Although I must say we are not blameless in this)

Thank you again for talking about this and hopefully saving this forum from obscurity.

Edit: And yes I think IBTS should be allowed for penance.

Any spelling, grammatical and punctuation errors are because frankly, I don't care!!

Nicolo da'Vicenza
Viziam
Amarr Empire
#110 - 2012-06-27 00:55:05 UTC  |  Edited by: Nicolo da'Vicenza
Frying Doom wrote:
I would like to see a more structured rule system rather than the very vague ones used now.

A post that mutates into another for a few pages is not necessarily off topic but just a different tangent people feel needs to be discussed.

As to the rumor rule a clarification as to this would be great. Does it cover any rumor at all or just rumors about CCP its self.
I ask this as the entire crap posting CSM interference I ran earlier this year was entirely based on rumors. .

You getting really weird and creepy whiteknighting Issler Dainze for CSM wasn't a "rumor".
Frying Doom
#111 - 2012-06-27 00:59:37 UTC  |  Edited by: Frying Doom
Nicolo da'Vicenza wrote:
Frying Doom wrote:
I would like to see a more structured rule system rather than the very vague ones used now.

A post that mutates into another for a few pages is not necessarily off topic but just a different tangent people feel needs to be discussed.

As to the rumor rule a clarification as to this would be great. Does it cover any rumor at all or just rumors about CCP its self.
I ask this as the entire crap posting CSM interference I ran earlier this year was entirely based on rumors. .

You getting really weird and creepy whiteknighting Issler Dainze for CSM wasn't a "rumor".

Your very right. Given the number of people who play EvE from the United states and after watching the South Park episode on Terrorism. I wanted to know if the joke about people from the United States was true.
Also a comment Made by Jeremy Clarkson about the matting habits of the people of the United States and vegetables made me want to know more.

Well the result of the election pretty much turned that from a Joke to a Fact. Thanks for taking part in the StudyLol

Oh so yes your allegation of white knighting was a rumor not a fact and as I said above "Rumor Ban Him"

Any spelling, grammatical and punctuation errors are because frankly, I don't care!!

Yonis Kador
KADORCORP
#112 - 2012-06-27 01:06:40 UTC
CCP Navigator wrote:
'Crap posts' are not necessarily a problem. Abusive, spiteful and hateful posts most certainly are.


Then CCP Navigator, I'd suggest that the CCLs type the words "excessive off topic, " "lack of content," and "no content" much less frequently.

A minority of the threads locked in recent days have been due to hateful, personal attacks.

Edits abound.

I tend to agree with the idea that posts currently being locked for trolling or lack of content be moved to another section and moderated there only for personal attacks and language instead of being locked. I'd at least like to see them moved off the first page of GD. When I log onto the forums, seeing a half dozen topics locked on page one does not give me the impression this is a place full of freely-expressed ideas. It's disturbing.

And self-moderation by the community would seem simple. Add a "dislike" button to GD. Maybe even have posts auto-minimized if they receive a certain percentage of total dislikes to remove them from the flow of conversation. Add a value for "Dislikes received: " under the character avatars. If likes matter, why wouldn't dislikes? CCLs still wouldn't be able to base moderating decisions solely on these values, but it could be a useful tool in deciding what the forum thinks of a poster with 10,000 dislikes and 14 likes. It's these highly-subjective, individual CCL determinations on content that seem to be the problem. That hammer should be a little heavier to wield.

If there's this many topics with no content, CCP sent the CCLs into a cockroach infested home with a can of Raid. And a couple of them are spraying anything that twitches.

I still think that no matter what kind of content they're contributing, if players are posting on CCPs forums, they're not spending time doing something else. Those customers shouldn't be routinely censured without any expressive outlet available.

Keep this as the informational forum. Moderate it as necessary. Devs can post in forum high-sec, spam-free nirvana. But I think there's room for purely-entertainment posts too. Construct "The Void." You can even initially ban players there instead of from all forums. Maintain a seedier, forum underbelly. Give players options. Some players take trolling to an art form. They need a bridge to live under, i.e. a low-sec version of the forums.

Gagging customers in this way is bad PR no matter the justification.


Yonis Kador
Dinsdale Pirannha
Pirannha Corp
#113 - 2012-06-27 01:19:38 UTC
CCP Navigator wrote:



Hi Crunchie Attuxors,

I want to address a few of your points if I may. Firstly, the ISD team have absolutely no banning powers whatsoever. All bans from the forums are issued by the Community team as are all new forum rules. The latest rules we have are to provide a better environment for Developers and players to talk. That is our primary goal.

It is to be expected that some volunteers (even seasoned CCP staff for that matter) will drop the ball from time to time. In regards to ISD members, I view this as a training opportunity to make these guys and girls better and ensure they communicate much more effectively with the Community.

Obviously we will continue to conduct audits and ensure that CCL members revive the best support possible from us to do the best possible job for everyone.


I had a large post I was about to hit enter on, but realized it would just get me banned.
Talking about mystifying 10 hour bans, with no notification, and my subsequent petition that completely evaporated is bannable.

Your crew is out of control, and my worst fears detailed in posts from last week in the CCL recruitment thread have all come to pass.
Nicolo da'Vicenza
Viziam
Amarr Empire
#114 - 2012-06-27 01:29:06 UTC  |  Edited by: Nicolo da'Vicenza
Frying Doom wrote:
so yes your allegation of white knighting was a rumor not a fact and as I said above "Rumor Ban Him"

Actually that makes the white knighting fact and your post-sperg damage control fall under the realm of 'rumor' sooo...
Nicolo da'Vicenza
Viziam
Amarr Empire
#115 - 2012-06-27 01:29:31 UTC
dbl post
Frying Doom
#116 - 2012-06-27 02:05:25 UTC
Nicolo da'Vicenza wrote:
Frying Doom wrote:
so yes your allegation of white knighting was a rumor not a fact and as I said above "Rumor Ban Him"

Actually that makes the white knighting fact and your post-sperg damage control fall under the realm of 'rumor' sooo...

And sperg being one of the things they should get rid of. Pointless attacks on the disabled and racial groups should be the first thing to go.

Any spelling, grammatical and punctuation errors are because frankly, I don't care!!

Gevlin
Pator Tech School
Minmatar Republic
#117 - 2012-06-27 02:05:37 UTC
I wish there was an Ignore person on forums. And then if a person who is placed on ignore often enough become Auto ignore.
If I loved reading these Auto ignore people, I could click the button, but that would be my choice.

A video by Extra Credits Brought this idea up in a video the was brain storming on how to empower the community to police out the poo posters from mainstream communication in FPS. While allowing those Poo posters to be heard by those people who selected to listen to poo posters.

http://penny-arcade.com/patv/episode/harassment

If something like this could be implemented I think the forums would have a nice rose covered out side look and for those who wanted the hate, garbage, and filth could simply dig down for it.

To get this to work would take a while to build the data points so it would be tough to meta game the mechanic.

First CCL and CCP would be the only ones registering the ignore votes. As time proceeds only those with XXX amount of Valuable Posts would have their ignore votes towards the auto ignore count.
If a scam does pop out, then the mechanism can be reversed by the volunteers if they deem that the auto ignore had been meta gamed, and those who chose to be apart of that unfair play would have their votes of ignore not count towards auto ignore.

To prevent abuse of the Alts posting poo, or temp accounts poo posting, The auto ignore would hit all alts of that account, Accounts have to be a certain age before being allowed into certain sections, this process can be sped up by Valued posts, A post with X amount of likes or non poo replys

This in the end would Make the volunteers life a lot easier and would not block free speech, just remove the mega phone! Allowing those of us who don't want meadow muffins piles in our sandbox, an ability to filter it out.

COAD would be an interesting place to be a test bed.

Just my 2 Cents... as 5000 players press the "Ignore Gevlin" Key on their key board.

Someday I will have the time to play. For now it is mining afk in High sec. In Cheap ships

Delen Ormand
Center for Advanced Studies
Gallente Federation
#118 - 2012-06-27 02:36:36 UTC
Yonis Kador wrote:
And self-moderation by the community would seem simple. Add a "dislike" button to GD. Maybe even have posts auto-minimized if they receive a certain percentage of total dislikes to remove them from the flow of conversation.


God, no. With the amount of metagaming that goes on in the forums, you're effectively giving the larger alliances the censorstick instead of the ISDs. Dunno about you, but I know who I trust more..
Kyshonuba
Science and Trade Institute
Caldari State
#119 - 2012-06-27 02:42:15 UTC  |  Edited by: Kyshonuba
Aryth wrote:


Now, if you could just unlock the 4x4 thread once the blog hits that would be spiffy :)


Eve forums have new rules aryth.

§ 28b: Once a week any eve account may start a forum thread with up to 100 pages
§ 28c: Once the threads exceeds 100 pages topic starter has to pay a certain amount of LP's to keep it open.
§28d: Calculation formula used is ...


Base thread LP Cost = (Base thread pages)² X (Number of posts + Number of Quotes) X 10 000
LP thread Cost = Base LP Cost X Faction member posts


Goons 4x4ing through the Sandbox
Antisocial Malkavian
Antisocial Malkavians
#120 - 2012-06-27 04:00:26 UTC  |  Edited by: Antisocial Malkavian
daveo911 wrote:
in before lock?


for no content? lol

Gevlin wrote:
I wish there was an Ignore person on forums. And then if a person who is placed on ignore often enough become Auto ignore.
If I loved reading these Auto ignore people, I could click the button, but that would be my choice.


lets just make all of Goons mods then...

And, isn't sanity really just a one-trick pony anyway? I mean all you get is one trick, rational thinking, but when you're good and crazy, oooh, oooh, oooh, the sky is the limit.