EVE General Discussion

Hello! Did you know CCP added a nifty "Signature" function where you don't have to sign your posts manually like you're new to the Internet? Congratulations! Your posting is now better.

Does the old man smell transmit over the internet? OH NOES!!!

Yeah, well, you kinda ruined the last few pages of this thread with tinfoil and badposting that CCP really should have told you to stop doing, so I don't feel bad. At all, in fact.

Thank you, I got carried away on the reference...

You're making this out to be far more complicated than it is. On a public forum, third parties are not just "listening in" as though it's a private converation. It's the equivalent of shouting it out to the world. Just use a bit of common sense - if you really can't do without using words that people might reasonably find offensive, then send a private message or something.

Yes, "reasonable" does have some leeway. Let's not get all interweblawyerz about it.

::edit::
Jeez... I ******* knew it. In the time it took me to type that, someone already started..

I could see that alliance getting wardeced because they kicked a beloved forum moderator from the alliance just because he was doing his job.

In general perhaps, but... and it's bad form to point it out... but this is exactly what has happened. I've had a post deleted, and then restored after asking. And that is the point. Yes you've got guys learning how to do this job, but you need to be careful about how destructive that learning is, and wholesale deleting of content should be right at the bottom of the list for controlling a situation. (well, apart from Bans, but they don't have that power!)

And as I wake up this morning is seems that the ISD has taken further action against my continued forum existence.

I await a response to my petition not with baited breath as I would be dead many times over.

I cannot wait to get an interpretation of which of the precious "rules" have been breached in some heinous forum crime.

I will keep you posted as this one will likely be interesting.

Here we go again,

Yet another attemt to use volunteers whom has an interest in your business as customers.

It has happned in just about every MMO there is and imho it has always failed. People whom most of the time sign up for this line of work are mainly power hungry/angry and what not with the current state of business and will most of the time abuse their power cause of eagerness to use them rather than have common sence.

As well as several others here I have also worked/working/volunteered with CS and have been for a good 20 years. as you should know (as its already your job) it takes skill/knowledge patience and understanding to police others. (I use police as thats what moderation is in general about)

So forth we have already seen how moderation can harm more than do good. Already seen several posts in CnP where i would rather have you delete the entire post by the person than read you snip snip snip edited removed by ISD whatsmyname. With little to no reason why it was done.

There is forum rules and we should all follow them. In the perfect world we would not need moderations. But since we need them i would rather see someone with no connection whom is paied by CCP uphold the rules rather than someone whoms hobby/spare time usage is within the same world as he/she polices. in my mind it creates a state of conflict we all play on the same server. and if ISD whatsmyname run into a person on the forum that he has a beef with in game. would be reason enogh to try and fit the vaugest rule violations on that person than his corp CEOs violations. (best part is the violator dont know the ISD person in game have a beef with him) I can understand the anonymoous need for the moderators as they are customers.

You state you will monitor and so forth and maybe you will catch the moderation on the person the ISD has the beef on. but it will be alot harder to catch the places where there were not used moderation as no action were taken. ofcause you have a team where another ISD or CCP employ might catch the violation but at a much later time than it initially could happen cause of favortism was applied.

I know you guys are probably understaffed after the rotation that was made after incarna but pulling in volunteers is imho not the best course of solution to your problem.

Best regards

Lando

PS: Grama and spelling errors you get for free:D

Learning curve = Cliff.

I would not expect voluntary players with little to no prior training to slide right into awesome from day one.

Outside of being gratefull for them donating their own spare time to do it, its propably a good idea for several posters to adjust expectations to a realistic level.

Perhaps, if the program had been running for a year we'd have experienced moderators so new mods would have someone to lean on in case of doubt.

Outside of that, expect to see the timeframe of PM's to ISD's be that of your own. They are availble when they are awake and available, not when it suits you. Expecting responses within a few minutes is simply unrealistic given the sheer volume of the forums and the availability.


Since we have a history of interviewing ISD's on EVE Stratics, I'd be interested in taking up a new one with the ISD's here.