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Devalued ISHUKONE Shirt? CCP Marketing Malpractice? [UPDATE]

First post
Author
iskflakes
#641 - 2012-07-25 11:33:39 UTC
CCP Navigator, I am pleased to see this issue will finally get fixed, however I am disappointed that the ishukone shirt will be placed back on the market. As a trader I ended up with several of these shirts, which I paid about 1b each for because my buy orders were up on patch day, and people created these shirts and sold them to me when they were only worth about 50m. As it stands it doesn't appear I will receive any compensation, yet I still lost out due to your mistake. Do you think this is a situation which deserves a petition?

-

CCP Phantom
C C P
C C P Alliance
#642 - 2012-07-25 13:58:43 UTC
Trolling attempts and non-constructive replies will be strictly dealt with, please be polite and constructive.

CCP Navigator provided extensive answers to many questions in great detail. If there are still questions open directly related to this issue we will gladly answer them as soon as possible (might might be still slow due to summer vacation time), non-constructive replies or spam replies however are not allowed.

CCP Phantom - Senior Community Developer

Tyberius Franklin
Federal Navy Academy
Gallente Federation
#643 - 2012-07-25 17:19:10 UTC
Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.

If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?

Kinda liked the shirt and missed out. Would like to know if I get a second chance.
CCP Phantom
C C P
C C P Alliance
#644 - 2012-07-25 18:35:52 UTC
Tyberius Franklin wrote:
Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.

If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?

Kinda liked the shirt and missed out. Would like to know if I get a second chance.


According to the previous post from CCP Navigator:
Quote:
Once this deployment is complete, we will sell the ‘Ishukone shirt’ in the store as normal. It will cease to be an exclusive item.

CCP Phantom - Senior Community Developer

Tyberius Franklin
Federal Navy Academy
Gallente Federation
#645 - 2012-07-25 19:08:19 UTC
CCP Phantom wrote:
Tyberius Franklin wrote:
Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.

If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?

Kinda liked the shirt and missed out. Would like to know if I get a second chance.


According to the previous post from CCP Navigator:
Quote:
Once this deployment is complete, we will sell the ‘Ishukone shirt’ in the store as normal. It will cease to be an exclusive item.

Thanks for pointing it out. As I thought I did miss it in the text of the posts.
The Antiquarian
Imperial Academy
Amarr Empire
#646 - 2012-07-25 19:13:42 UTC
CCP Phantom wrote:
Tyberius Franklin wrote:
Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.

If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?

Kinda liked the shirt and missed out. Would like to know if I get a second chance.


According to the previous post from CCP Navigator:
Quote:
Once this deployment is complete, we will sell the ‘Ishukone shirt’ in the store as normal. It will cease to be an exclusive item.


I am currently in possession of three "original" Ishukone shirts. Do I have to keep those until the date of the next patch in order to receive the Field Marshal Coat?
Celeste Taylor
Ruby Dynasty
#647 - 2012-07-25 19:53:57 UTC  |  Edited by: Celeste Taylor
CCP Navigator wrote:


Russian Collector’s Edition

There will be no change to the Russian Collector’s Edition jacket as there are currently in excess of 3,000 box copies in circulation. This item was a giveaway with that box and many more will come in to circulation as players pick up that box set. The number of additional jackets sold before we removed them from the Nex store was exceptionally low and there is no logical or easy way to make this item more exclusive. It simply will have more jackets added over time and that is by design.


Having had a few of these both before and after 1.1 I will admit that the long term impact probably will be small for this item. The prices while lower than they were pre-1.1 are not that much off from the prices from a few months ago and are climbing.

Looking at the traffic history for the Ishikone shirts suggest that they were far fewer in circulation. I am not too clear about the explanation. From my reading it would imply that whoever is the most current owner of the shirt should be reimbursed. I would imagine that it would be fairer if it were given to those who had Ishikones when 1.1 rolled out since many people dumped their stock to minimize their loses, and those buying the "true" Ishikone shirts from the open market got them for very cheap. At this point it is even probable that a few "true" Ishikone are floating in the market hubs intermixed with the NEX Ishikone for a fraction of their 1.2 value.

I wouldn't be surprised however if it is not possible to see a complete list of Ishikone owners at the 1.1 patch moment which would explain the current owner policy which is probably the next best solution.
Jonas Xiamon
#648 - 2012-07-25 23:50:44 UTC
The Antiquarian wrote:
I am currently in possession of three "original" Ishukone shirts. Do I have to keep those until the date of the next patch in order to receive the Field Marshal Coat?


I believe so, that's what I understood.

I usally write one of these and then change it a month later when I reread it and decide it sounds stupid.

iskflakes
#649 - 2012-07-26 08:06:40 UTC
Jonas Xiamon wrote:
The Antiquarian wrote:
I am currently in possession of three "original" Ishukone shirts. Do I have to keep those until the date of the next patch in order to receive the Field Marshal Coat?


I believe so, that's what I understood.


I read this differently. From what I understand, the only important thing is whether you had the shirt in your possession on patch day when it was accidentally released. If this is not the case, then how would CCP keep track of which shirts were "originals" and which were the newer NEX items? Though this is a good question and some clarification would be nice.

I'm looking forward to seeing the description on the new item, hopefully it will be something comical...

-

Alpheias
Tactical Farmers.
Pandemic Horde
#650 - 2012-07-26 09:48:23 UTC
iskflakes wrote:


hopefully it will be something comical...


I paid $230 dollars and all I got was a lousy t-shirt that was put on the market anyway... ಠ_ಠ

Agent of Chaos, Sower of Discord.

Don't talk to me unless you are IQ verified and certified with three references from non-family members. Please have your certificate of authenticity on hand.

Misanth
RABBLE RABBLE RABBLE
#651 - 2012-07-27 18:03:59 UTC
Alpheias wrote:
Misanth wrote:
..so CCP is lying to their customers (again)? "we'll get back to you shortly", then no response..

..so CCP again show a display of dysfunctional internal communication?

In some ways, I'm glad they keep remembering us tho that we shouldn't invest too much time/money in this game, clearly they don't give a **** about us customers (in fact, even treat us bad). This is a good reminder of why I removed the EVE novels from my bookcase, and stopped waring my EVE shirts. Would be embarrassed if my RL friends saw any connection with a company like this. Quite a stark contrast compared to some 5 years+ ago, when I recommended this game (and company) to everyone I thought might be interested.


So why don't you just quit? Sounds to me that is exactly what you want to do so you can forget this horrific time of five years and counting where you have invested time and money into EVE. Oh, and the humiliation that you must live with..

Contract me your stuff.


Where did I say the game is bad, or that the average GM is? The upper management of CCP is horrible, that's a fact, and they do their best to ruin this game. Fortunately, even their feeble attempt to destroy everything that makes this game special, still hasn't completely succeeded.

EVE is worth playing, and there is the people at CCP worth praise, the average Joe doing his daily choirs, and the original creators. But we'd be much better off if certain higher-ups left their job and let real enthusiasts that actually played the game, take over.

AFK-cloaking in a system near you.

iskflakes
#652 - 2012-08-08 12:41:43 UTC
"The new ‘Field Marshall Coat’ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2"

Were the changes deployed in Inferno 1.2 as planned?

"Once this deployment is complete, we will sell the ‘Ishukone shirt’ in the store as normal."

I do not see the ishukone shirt in the store.

-

CCP Bayesian
#653 - 2012-08-08 13:11:14 UTC  |  Edited by: CCP Bayesian
iskflakes wrote:
"The new ‘Field Marshall Coat’ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2"

Were the changes deployed in Inferno 1.2 as planned?

"Once this deployment is complete, we will sell the ‘Ishukone shirt’ in the store as normal."

I do not see the ishukone shirt in the store.


The changes were deployed as planned so all those eligible for the replacement Field Marshall Coat should be able to redeem it. If you think you should be eligible but haven't received anything then please post here and raise a GM petition.

Edit: The Ishukone Shirt will make it onto the store once we've made sure all those who are eligible to get the replacement item get one. The deployment mentioned in the quote is that of the replacement item not the latest version of EVE.

EVE Software Engineer Team Space Glitter

iskflakes
#654 - 2012-08-08 13:31:46 UTC
Thank you for the fast response (much faster than when this thread started).

"Edit: The Ishukone Shirt will make it onto the store once we've made sure all those who are eligible to get the replacement item get one. The deployment mentioned in the quote is that of the replacement item not the latest version of EVE."

So if I understand this correctly, the ishukone shirt will be made available in a future patch? I will assume that to be the case if there are no more replies.

-

CCP Bayesian
#655 - 2012-08-08 13:42:58 UTC
Yup, that's the plan.

EVE Software Engineer Team Space Glitter

Sarcasim
HOW to PEG SAFETY
#656 - 2012-08-08 14:00:38 UTC
As you said one time offer. Are they still offering this item for 13 plex? No? Sounds like they kept that part of thier word. The rest was an asumption on your part. Sorry but let the buyer beware.
The Antiquarian
Imperial Academy
Amarr Empire
#657 - 2012-08-08 15:19:23 UTC
CCP Bayesian wrote:
iskflakes wrote:
"The new ‘Field Marshall Coat’ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2"

Were the changes deployed in Inferno 1.2 as planned?

"Once this deployment is complete, we will sell the ‘Ishukone shirt’ in the store as normal."

I do not see the ishukone shirt in the store.


The changes were deployed as planned so all those eligible for the replacement Field Marshall Coat should be able to redeem it. If you think you should be eligible but haven't received anything then please post here and raise a GM petition.

Edit: The Ishukone Shirt will make it onto the store once we've made sure all those who are eligible to get the replacement item get one. The deployment mentioned in the quote is that of the replacement item not the latest version of EVE.


Thank you for your help!

I assume if I was suppose to get three, but only received two, I can petition GM to receive the remaining new Field Marshall Coat?
Doddy
Excidium.
#658 - 2012-08-08 16:25:38 UTC
Rikula wrote:
Ok, I think at this point my point has been clearly made, but for some reason you still want to disagree with me. I don't know why, but if you're just going to say "the answer remains the same", I suspect you want to leave it at that. And so I will say: you have failed to give even a plausible way in which it is a "special edition" as opposed to "just like every other item". According to your reasoning, I'd need to think that ALL the new NEX items are "special editions", since they all differ in colour from the "normal" (and I'd be interested to know which item you consider to be the "normal" one). Perhaps they are special in just the same way that our mum always tells us we are "special". That is, "special" like everyone else.

I agree with you in one regard though - the wording of the original offer would be important. My attempts to google and find it have failed.


Its a different colour bro, like most special edition variations of things ever.

If the offer said limited edition or limited item then ccp were in the wrong. If the offer didn't say limited or said it only in relation to "limited offer" then the op made a silly assumption.
yashik
The Great Awakening of Phoenix
#659 - 2012-08-08 19:42:21 UTC
yes, it worked... :)

Thank you for a new 'Silvershore' Greatcoat
you made me happy once again

ps: i also like it's description mainly it's Title that says (Limited Collection)

if you can try to make a suggestion to yours nex team ...
a new design for longer coat, in style like what we seen in Matrix / Neo or Morpheus
even underworld... have a verry good cloth design of long cloats

for such a thing i will gladly buy another plex bundle if it's going to be limited collection again
so thank you again, and have a nice day
S McKellop
Ellipsis Holding
Ellipsis.
#660 - 2012-08-09 00:47:08 UTC
OK, I like the new coat. Thank you.

Now, I actually wear the shirt because it matches my monocle.

Can we have the silver monocle that has been on the market but not available now, so that I can wear my cool coat and have a matching monocle???