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EVE New Citizens Q&A

 
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Your First Hour And Experience In EVE: Feedback from new Players

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Author
Liam Mirren
#61 - 2012-06-12 20:00:08 UTC
Tazarak theDeceiver wrote:
I could probably lure many players to Eve if they could just fly their ships with WASD or a joystick.


You'll have to find yourself another game to lure them into then as EVE can't have direct controls like that, the server cycle is too slow for it.

Excellence is not a skill, it's an attitude.

Yuriko Deathstrike
Federal Navy Academy
Gallente Federation
#62 - 2012-06-12 20:44:43 UTC  |  Edited by: Yuriko Deathstrike
@ Big Lebowski,



I cant speak for the devs or CCP, but suggestions are fine, as long as they are good suggestions. Your suggestions might be better recieved if instead of asking for all new features, you look at the current system and ask for modifications to that. If your suggestion is something they will want to do, a modification to the current system will be faster, easier to implement and possibly have fewer bugs. Anytime a brand new feature is implemented in a game, along with it comes the potential for new bugs. For example, instead of a walking and talking Aura in the CQ, a bigger interaction window vs the small one that pops up in the bottom right. Agent briefing windows are pretty huge, would be better to have all tutorial windows be that size or have the same format.


Also one thing i can think of is break up the tutorials into smaller segments, and have them cover specific tasks. Instead of 3 aura missions, there needs to be 6 really quick ones. One-intro to HUD and overview > get ship, 2-warp and loot item, 3-targetting and shooting, 4-shield/armor repairing, 5-intro to acceleration gates and deadspace, 6-system to system travel.


And maybe the agent or Aura just needs to say point blank, "ok the objective for this mission is to navigate to location X, loot the cargo rig, and return to location Y". Or "You need to go to location X, mine 333 Veldspar, defend yourself against rats, and return to location Y". It might be necessary to take out the story part of the tutorial missions and just make it all informational. Brief overview > order of objectives > state purpose of tutorial > additional instructions (ie check inventory, equip module, etc).


I still disagree on one of the things you talked about such as the scanning tutorial. For one thing, it's not a requirement to complete this chain of tutorials in order to progress (unless of course you plan on doing exploration), so if you dont like it you can skip it. And second, practice by repetition is a good way of getting better at something. Scanning outside of the tutorial is kinda complex and in order to practice there you have to invest more skill points. Better to practice in the tutorial where the training sites are a lot easier to find, take only 30min of skill training, but still take practice to find in a timely manner. IMO what they could have/should have done is have d-scanning take up 1 or 2 missions in the whole scanning tutorial. The only scanning tutorial that i didnt find useful was the one where you had to go to each site, and loot your probes and the launcher.
Jimmi Gilbi
Aliastra
Gallente Federation
#63 - 2012-06-12 21:26:12 UTC
Im still in my first 45 Mins of the tut, I have no problems with it at all. I figured I'd come on here see what the community is like.

But as to the OP, the comments being made about being to Good for the Game does seem to ring true.

I had to clear my head of any previous experience before I decided to start as I know, its like nothing else before it. And Im pretty confident that if I stick at it the reward is gonna be massive!
Velarra
#64 - 2012-06-13 01:04:49 UTC
Liam Mirren wrote:
Tazarak theDeceiver wrote:
I could probably lure many players to Eve if they could just fly their ships with WASD or a joystick.


You'll have to find yourself another game to lure them into then as EVE can't have direct controls like that, the server cycle is too slow for it.


Have you tried using Xpadder with Eve? It doesn't work perfectly, but controlling ships with a joystick is rather entertaining.
Edward Khurelem
Khurelem Research and Development
#65 - 2012-06-13 01:17:57 UTC
My first hour in eve ....

  • Finish some of the tutorial
  • Warp to everything in the starter map
  • end up at asteriods
  • Mine asteriods
  • Get full with minerals
  • repeated


  • Still haven't finshed any of the tutorial hehe and I've continued to mine since then



    Herr Hammer Draken
    #66 - 2012-06-13 06:43:35 UTC  |  Edited by: Herr Hammer Draken
    My experience with the tutorials was vastly different than any stated on this thread so far.
    I had a very easy time getting thru them with fore knowledge.
    How did I do it. I watched http://www.youtube.com/watch?v=l6P3690Fr4Q&feature=relmfu
    Just an example of the line I watched but there are many on you tube. I am not supporting any line in particular just giving the source I used. I have no idea if that line is the best or not but it worked fine for me.
    There is one episode for each tutorial mission.
    It made the game much more enjoyable and showed directly how to use the interface to get the most out of this game.

    Now my suggestion for the eve development team is to embedd a you tube video into the text for each tutorial mission
    as an option. The new player can watch the vid if they want or not for help on that mission. CCP can use with permission already exsisting videos or they can create their own for this purpose. But a vid does so much more than lines of text.
    If I could suggest one thing though it would be to make the in game text larger in the vid itself so the viewer can read the text of what is going on in the video.

    So my first hours of EVE went fine because I knew what to expect from the vids.
    Not because of the tutorials themselves. Furthermore the vids answered many questions for me that
    many many people are asking in rookie help. I did not need to ask one question in rookie help during the tutorials.

    Question if CCP decided to do this, does the community think that new player retention would go up?
    I think it would.

    I can only speak for myself but I liked and looked forward to doing the tutorials after watching the vids.
    In fact the vids themselves are what got me to try this game in the first place.
    I found the vids before I found the game EVE. If I never watched the vids I would not be playing EVE today.
    I am 1 month old.

    Herr Hammer Draken "The Amarr Prophet"

    Sin Pew
    Ministry of War
    Amarr Empire
    #67 - 2012-06-13 09:54:58 UTC
    Suggestions! that's way more interesting than mere complaints, thank you.

    Some of them even lay grounds for improvement. I like the holo-Aura idea, something within the quarters to bump like the media screen already. IMO, one transition that is missing in the game for new players, could be injected between the end of character creation and the actual spawn into captain quarters, to smoothe the new player into the game.

    As a capsuler, our mind is "captured" and injected into a medical clone. This is the same process happening when one is podded later on, but someone new to the game might need a bit of background posing the setting instead of just spawning clumsily in the middle of the quarters. Try to make it a bit more personnal. You supposedly just woke up after being "installed" in a clone for the first time, how about lying on the couch and Aura wakes you up, the character rises warily and sits while a holo bald lady greets the toon into their new self, explaining you just been transfered in this cloned body and as an on-screen display briefly shows WASD, invites you to have a little walk around, then gives a short run through the most important buttons like journal, inventory, help (aura), not too much, first time you discover a game, too much information kills the information.

    That wouldn't take more than a couple minutes, up to 5 maybe.

    Then the most important part comes into play, undocking and getting to a spot in space to get your first ship and dock again in the station. I agree with the fact that this should be fully scripted and poke back the player if a minute elapses during each action and the player didn't execute, AFK can happen, but at this point, most likely something wasn't understood. This covers undocking from the docking bay in the captain quarters, explaining to the player that warping to a mission location in the same system can be done via right-click in space and then the simple things needed to complete the mission as it goes through.

    That again, could probably fit in 5 or 10mins.

    I do fancy the idea of integrating some tutorial videos in the media screen, though. It's been most useless in my opinion in its current state.

    Anything else, however, will require reading a fair amount of informations and some efforts to get around with, I won't argue further because information is available, presented in prev/next dialogs series concluded with links to more information, icons blink when attention is needed, rookie help channel is blinking simply with the sheer amount of constant activity, there's an in-game web-browser allwing to google stuff without leaving the game for those in fullscreen. It matches the general audience of the game and isn't in the scope of the first in-game hour anyway.

    [i]"haiku are easy, But sometimes they don't make sense, Refrigerator."[/i]

    Willie Horton
    Brutor Tribe
    Minmatar Republic
    #68 - 2012-06-13 21:16:05 UTC  |  Edited by: Willie Horton
    After five months playing this game I really didn't encounter any issue with tutorial .Only thing that made me ask on rookie help was about skill book.That was all.OP even I think he is trolling big time is just making to much fuss about things that are so easy to be fixed and far away from becoming a issue or even more chasing players away from EVE.

    I played many mmo games.EVE is unique cause it force you from start to ask.look on google and read lots of stuff.Keep that unique thing cause that is preventing you to share this space with people you run away from previous mmo games you played.People that never ever put any effort to think why they are pressing buttons they are pressing.

    If you compare for example EVE with WoW and tutorials,lets face it what is WoW tutorial giving more than EVE one?Nothing it is even worse and game is by far asking less brain involved than this game.Do you get informed about any role you can play with your class in WoW over tutorial ?No,you don't simple as that.EVE tutorial if nothing is giving you some guide lines what you can play (miner ,trader,explorer etc ).

    I think if you place on start some distance from other mmo games,that are now in state "lets make game as much dumb as we can so we have more subs",you will end like them too.Those kinds of players will never be part of this game .And that is cause one simple reason.Players that play level you character type of mmo games will never ever endure skill progression like it is in EVE.Only really small number of them will say this is cool.You want that kind of players in your game?Will EVE be better if you over the night see 200.000 online ?
    J'Poll
    School of Applied Knowledge
    Caldari State
    #69 - 2012-06-13 21:34:48 UTC
    Willie Horton wrote:
    After five months playing this game I really didn't encounter any issue with tutorial .Only thing that made me ask on rookie help was about skill book.That was all.OP even I think he is trolling big time is just making to much fuss about things that are so easy to be fixed and far away from becoming a issue or even more chasing players away from EVE.

    I played many mmo games.EVE is unique cause it force you from start to ask.look on google and read lots of stuff.Keep that unique thing cause that is preventing you to share this space with people you run away from previous mmo games you played.People that never ever put any effort to think why they are pressing buttons they are pressing.

    If you compare for example EVE with WoW and tutorials,lets face it what is WoW tutorial giving more than EVE one?Nothing it is even worse and game is by far asking less brain involved than this game.Do you get informed about any role you can play with your class in WoW over tutorial ?No,you don't simple as that.EVE tutorial if nothing is giving you some guide lines what you can play (miner ,trader,explorer etc ).

    I think if you place on start some distance from other mmo games,that are now in state lets make game as much dumb as we can so we have more subs",you will end like them too.Those kinds of players will never be part of this game .And that is cause one simple reason.Players that play level you character type of mmo games will never ever endure skill progression like it is in EVE.Only really small number of them will say this is cool.You want that kind of players in your game?Will EVE be better if you over the night see 200.000 online ?



    This, exactly what most others have said. EVE shouldn't be turned into a "WoW in Space". Like Willie I play EVE cause it is a "grown up" game, you have to think, you have to read stuff, you have to learn stuff. Not just stupid 'power level' to 60 and I rule everything. Try stuff, take 3 steps forward only to be pushed 2 steps back by some other player.

    Personal channel: Crazy Dutch Guy

    Help channel: Help chat - Reloaded

    Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

    ISD Athechu
    ISD STAR
    ISD Alliance
    #70 - 2012-06-14 05:51:04 UTC  |  Edited by: ISD Athechu
    Cleaned up the thread a tiny bit. Please keep in contructive

    ISD Athechu

    STAR Executive

    EVE New Citizens Q&A Resources

    Helping Players Since 2011

    Aulx-Gao Ekanon
    #71 - 2012-06-14 12:19:59 UTC
    My impression of the tutorials was not nearly so horrific as the OP. I thought the absence of hand-holding was a good indication of how the rest of the game was going to be and a solid basis of the user interface and other game basics was provided.

    I did look outside the game for assistance with the scanning tutorials. I did not find manipulation of the probes to be intuitive or well explained. I found a Youtube video that gave me sufficient understanding to complete the tutorials. (I haven't really done any scanning since.)

    _Naughty by nature, wicked by choice. _

    Dheeradj Nurgle
    Deep Core Mining Inc.
    Caldari State
    #72 - 2012-06-14 12:37:49 UTC
    First hours in EVE..... Wow....

    1. Scourge the Forums for newbie info, going through FAQ's, and right about every thread on the first 10 pages of the GD, and Newbie Help Forum

    2, Actually log in, and do the tutorials(Tutorials that can kill you if you walk away from the keyboard, I fell in love right here)

    Tutorials were quite easy, everything said by AURA was good going, and I actually laughed at the people in the Rookie help.

    3, dunno, still learning, Just joined my first Null Alliance about a week ago.
    ISD Athechu
    ISD STAR
    ISD Alliance
    #73 - 2012-06-15 05:14:21 UTC
    This is the final time I'm going to clean this thread up. Keep it constructive and on topic please. The discussion is about the New Player Experience and fixes or modifications that could be made and general feedback about it. I really don't want to lock this thread but I will if I need to.

    ISD Athechu

    STAR Executive

    EVE New Citizens Q&A Resources

    Helping Players Since 2011

    Bart Wart
    #74 - 2012-06-15 21:35:40 UTC
    Tazarak theDeceiver wrote:
    I've had many friends who are intense gamers not make it 2 hours in Eve. In nearly every game they play, they maneuver with WASD. I'll try to convince them that "CLICKING IN SPACE" really is flying a ship and you'll eventually get over it... but you know what? Only one ever has? It still irks me myself. I could probably lure many players to Eve if they could just fly their ships with WASD or a joystick.


    I don't know whether to laugh or cry. I just found out that you can fly in any direction you want by clicking in space. At first, I didn't believe you, so I had to log in to try it myself. Sure enough, it works. I've logged probably 100 hours in this soul crushing game, spread out over 5 years. This piece of information should be the first thing Aura tells you to do once you undock, even before locating your first ship.
    Sway Lorelei
    University of Caille
    Gallente Federation
    #75 - 2012-06-15 23:58:09 UTC
    My only gripe so far is that entry-level skills take way too long to train, IMO. I understand that skill training is supposed to be a drawn-out process, and it is designed to take time, which is fine in theory. But I feel like quite a bit of the entry-level skills take far too long to train to the point of inhibiting gameplay. The freedom to do whatever you want in EVE is great, and one of the game's main attractions for me in particular, and I'm sure for many others--but I can't actually do whatever I want right now because I have hours upon hours upon hours of skills to train before I can even start scratching the surface. Frankly, it's kind of lame.

    I wouldn't mind waiting 10-30 minutes to train skills one by one so that I could start doing basic things, and I honestly don't mind the longer times which are to come required to further upgrade those basic skills, but when I have to wait 3-7 hours per skill just to start doing something basic, like hacking, or mining, or salvaging... it seems pretty ridiculous, especially when that's one of the first things a new player is faced with. We just start playing, and already we basically have to log off for nearly a day just to wait for skills to catch up so we can actually... go do very basic stuff. I don't expect to be able to fly a battleship right out of the gate, but to do something as simple as mine an asteroid, or salvage a wreck... I mean, come on.

    It'd be nice if some skills could be actively trained as well as passively trained (in the background); at least for the entry levels. Like, if I have turrets equipped, and I'm engaged in combat, why shouldn't I get some skill points in turrets or w/e for using them? Shouldn't we learn by doing as well as learn by reading? Just saying.
    DeBingJos
    Sebiestor Tribe
    Minmatar Republic
    #76 - 2012-06-16 05:57:55 UTC
    Sway Lorelei wrote:

    It'd be nice if some skills could be actively trained as well as passively trained (in the background); at least for the entry levels. Like, if I have turrets equipped, and I'm engaged in combat, why shouldn't I get some skill points in turrets or w/e for using them? Shouldn't we learn by doing as well as learn by reading? Just saying.


    You already learn by doing. It is called player skill, has nothing to do with SP.

    You overestimate SP and you underestimate player skill. New players lack both, but most of the time they think they lack SP while in reallity the lack player skill.

    Ungi maðurinn þekkir reglurnar, en gamli maðurinn þekkir undantekningarnar. The young man knows the rules, but the old man knows the exceptions.

    The Big Lebowski
    State War Academy
    Caldari State
    #77 - 2012-06-16 08:27:30 UTC  |  Edited by: The Big Lebowski
    ISD Athechu wrote:
    This is the final time I'm going to clean this thread up. Keep it constructive and on topic please. The discussion is about the New Player Experience and fixes or modifications that could be made and general feedback about it. I really don't want to lock this thread but I will if I need to.

    Yes you can close the thread i opened here to discuss how to improve the first hour of EVE, because all you do is deleting posts and comments which do not align with HARDCORE fanbois and especially J'polls thinking. A bunch of criticism and argument-posts have been deleted...

    Instead of giving some space to the new players to respond here, this thread have been occupied in the beginning by ppl who think that nothing should be changed and everything is ok.

    And btw, who the hell is talking about turning EVE into World of Warcraft in space? Nobody, except few guys how are sooo afraid that the tutorials might be changed so they appeal to more new players. We got here some major PROPAGANDA going on...
    EVE and World of WarCraft are completly different settings and players play it for completly different reasons. The whole approach is different.
    J'Poll
    School of Applied Knowledge
    Caldari State
    #78 - 2012-06-16 08:32:11 UTC  |  Edited by: J'Poll
    Sway Lorelei wrote:


    I wouldn't mind waiting 10-30 minutes to train skills one by one so that I could start doing basic things, and I honestly don't mind the longer times which are to come required to further upgrade those basic skills, but when I have to wait 3-7 hours per skill just to start doing something basic, like hacking, or mining, or salvaging... it seems pretty ridiculous, especially when that's one of the first things a new player is faced with. .



    ??

    Mining I
    Hacking I
    Salvaging I

    Neither of those 3 skills take 3 - 7 hours to train to level 1

    Actually any of those skills can be trained to II in about 2 hours. And I is enough to start the profession, higher skills is to make it more effective.

    But I understand that waiting for a skill before you can do something can be annoying.
    What a nice change would be is that AURA gives you the skill, you put it in your queue. Then you do some tutorial you already know the skills for, and after you done 1 or 2 of those the tutorial that needs the skill that has been given to you is open to you. This means you likely (unless you blitzed through the tutorials) you have already learned the skills that you need.

    Atm you get the skill at the start of the tutorial it is needed for, which means you HAVE to wait.

    Personal channel: Crazy Dutch Guy

    Help channel: Help chat - Reloaded

    Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

    J'Poll
    School of Applied Knowledge
    Caldari State
    #79 - 2012-06-16 09:09:41 UTC
    The Big Lebowski wrote:

    And btw, who the hell is talking about turning EVE into World of Warcraft in space? Nobody, except few guys how are sooo afraid that the tutorials might be changed so they appeal to more new players. We got here some major PROPAGANDA going on...
    EVE and World of WarCraft are completly different settings and players play it for completly different reasons. The whole approach is different.


    I fully agree with some changes to the NPE. But most "improvements" on this thread (or even in general the forums) are all to make the NPE easier and safer (safer is more from another thread).

    EVE isn't easy. EVE requires you to do your own research to find how things work. Like that scanning tutorial, that also was part of one of the tutorials I did with an alt in the old situation. I never did any scanning, so I had a hard time. So jumped to Google/Youtube - EVE Online probing tutorial. And found the most amazing YT video. Watched it twice, first time in 1 go, 2nd time step by step to understand how and why he does things. And found that tutorial site in less then 5 min after watching.

    EVE can be hard and cruel for new players. But that is a good representation of how the rest of EVE is, hard and cruel.
    Making the tutorial easy to go through will leave more new players stranded into the real game, or giving up hope when they get ganked during some mission cause they thought they were safe.

    Personal channel: Crazy Dutch Guy

    Help channel: Help chat - Reloaded

    Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

    Sway Lorelei
    University of Caille
    Gallente Federation
    #80 - 2012-06-16 09:52:09 UTC  |  Edited by: Sway Lorelei
    J'Poll wrote:
    ??

    Mining I
    Hacking I
    Salvaging I

    Neither of those 3 skills take 3 - 7 hours to train to level 1

    Actually any of those skills can be trained to II in about 2 hours. And I is enough to start the profession, higher skills is to make it more effective.


    Um, what? Maybe you should check the pre-requisites there... Salvaging alone requires Mech 3, Survey 3, and Electronics 1 before you can even inject it. Likewise, Hacking requires Science 3, Electronic Upgrades 3, Electronics 2, and Engineering 2 before you can even inject it. I believe Science and Mech may be bestowed at character creation, but the others need to be trained, and there's no way you getting to Salvaging for instance in anywhere near 2 hours, let alone Salvaging 2. Mining is relatively much easier to come by. This is also failing to consider other skills that also need to be trained just to keep up with tutorials and the rewards granted from them; i.e. the frigate skill(s) that require several hours of training alone.

    In any case, like I said before, I don't expect to jump right into the game and be able to have access to everything, or have all these different bonuses or anything like that. But the basics ought to require less time and/or pre-requisites (as to lessen required training time) than they currently do, IMO. Either way, I'm not here to get into an argument about the matter, I'm just offering my opinion as a new player. You can take it or leave it as you like.