Issues, Workarounds & Localization

Forum Index

EVE Forums » EVE Technology and Research Center » Issues, Workarounds & Localization » Blue.dll Trouble

Topic is locked indefinitely.

Blue.dll Trouble
Author

Previous Topic Next Topic

SalericZOD

Scan Stakan

HOLD MY PROBS

Likes received: 0

#1 - 2012-06-03 07:54:16 UTC

As written in my petition

Quote:

Sent - 6/2/2012 2:22:00 PM

Thanks for prompt reply it really helped. Finally I managed to log in to the account management section but another problem has just arised.

After installing Eve and patching to the latest version game doesn't start. Clicking play button makes it available again in few seconds, screen blinks 6-7 times and thats all. "ExeFile.exe *32" process is running in the background consuming around 300-400 mb of memory and the music is playing, but on screen i've got desktop. Alt+Tab and switching processes by task manager doesn't change anything.

Already tried:
1. Full redownload and reinstall of application with a switched off antivirus.
2. Repair function (didn't find any issues)
3. Running game in Safe Mode (same blinks and desktop again)
4. Runnig apllication directly /bin/ExeFile.exe
5. Clearing cache, using admin rights, running with different compatibilities (didn't help either).
6. DirectX update and DirectX installation from Eve's folder.

In case it helps:
OS: Windows 7 Professional x64
Laptop: Sony vpc-sa3z9r

If there is anything you can do to help please let me know.

Here is Logserver's file and dxdiag
http://dl.eve-files.com/media/1206/DxDiag_Log.rar
Well thats it.


SalericZOD Scan Stakan HOLD MY PROBS Likes received: 0	#2 - 2012-06-04 06:41:15 UTC Does anyone encounter this problem before? As 2 days have passed there's nothing more than a vacuum in topic.


SalericZOD Scan Stakan HOLD MY PROBS Likes received: 0	#3 - 2012-06-04 11:40:16 UTC Here are last actions of my PC according to Logserver application. Quote: pythunker returned with exception AND blue error. blue error: 61 : trinity.TriDevice: Failed to create image surface It just keeps repeating same thing. Hey CCP if anyone there I am not a programmer and I do need help or at least a sign that I was heard.