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EVE New Citizens Q&A

 
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IS CCP interested in feedback from new players?

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Django Returns
Viziam
Amarr Empire
#1 - 2012-05-30 23:48:48 UTC
I just saw few days ago some trailers about eve and all the new stuff. Someone said they just keep on making new fee addons and adding new content to the game.

Is CCP interested to hear what new players think about the first 15 minutes or the first hour in EVE?
Surfin's PlunderBunny
Sebiestor Tribe
Minmatar Republic
#2 - 2012-05-30 23:54:36 UTC
Doubt it but you're welcome to spout your opinions here, everyone does.















I mean, of course CCP cares! New players are the future bittervets of eve

"Little ginger moron" ~David Hasselhoff 

Want to see what Surf is training or how little isk Surf has?  http://eveboard.com/pilot/Surfin%27s_PlunderBunny
gfldex
#3 - 2012-05-30 23:59:36 UTC
They tend to read stuff on the forum if it's not hidden at page 15 in a thread of otherwise little content.

If you take all the sand out of the box, only the cat poo will remain.
Tau Cabalander
Retirement Retreat
Working Stiffs
#4 - 2012-05-31 00:04:49 UTC  |  Edited by: Tau Cabalander
From what I've seen CCP have always been interested on feedback about the NPE (New Player Experience).


CCP Guard wrote:
We are always looking for ways to improve the new player experience in EVE and a new team has been assembled for that purpose. CCP Legion has written up a blog discussing the future of the new player experience and asking for your help!

Check it out right here.
Dradius Calvantia
Lip Shords
#5 - 2012-05-31 07:42:00 UTC
Considering CCP just used valuable add space on their splash screen to encourage the EVE community to go support a new player who was having a hard time getting started..... I would say that they care very much about their new player experience.
Chal0ner
Hideaway Hunters
The Hideaway.
#6 - 2012-05-31 08:11:25 UTC
I would guess that to make some kind of possitive impression


  • you should leave out most complaints/whines about getting killed in high sec
  • you should keep out complaints/whines about EVE being hard
  • you should know that EVE is a sandbox - it doesn't tell you what to do
Sugar Kyle
Middle Ground
#7 - 2012-05-31 08:17:06 UTC
Yes. I had a GM chat me up during my first days. I did the new player survey. They have responded to plenty of new player feedback.

Member of CSM9 and CSM10.
Lyric Lahnder
Deep Core Mining Inc.
Caldari State
#8 - 2012-05-31 14:16:27 UTC
They do their best to incorporate player wishes into game content.

Getting a reasonable well thought out plan to them can take some work though.

The CSM can help with that but far as I know CCP have a team dedicated to analyzing reasonable feedback on the forums.

It also helps that we dont have the clamoring Din of a ten million person community for them to deal with so each persons voice is somewhat louder.

Not to mention you would be surprised at how few of the player base actually post on the forum on a regular basis.

I think CCP try's to gather more feedback from players then the usual MMO business, they also have higher'd more players then any other MMO company if Im not mistaken.

Sound Wave, CCP Sreegs, Seleene(not there any more but is csm chairman) and John lander(5 year eve vet). Just to drop a few names. If you higher a player your going to have to deal with their input on the product on a daily basis, and if you higher'd them to a degree you invite that weather you want it or not.

Alot of players say CCP has problems actually tanking the feedback and applying it effectively to the game.

Noir. and Noir Academy are recruiting apply at www.noirmercs.com I Noir Academy: 60 days old must be able to fly at least one tech II frigate. I Noir. Recruits: 4:1 k/d ratio and can fly tech II cruisers.
Linda Shadowborn
Dark Steel Industries
#9 - 2012-05-31 14:33:07 UTC
CCP.. listen to feedback? yeah that will be the day! *laughs*
Lyron-Baktos
The Scope
Gallente Federation
#10 - 2012-05-31 14:44:25 UTC
I had a GM drag me into a private chat in my first few days playing back in December. Basically just asked me if I had any questions or any issues he could help with me then warned me about low/null sec.

I thought that was cool that they made an effort to see if I needed help
mxzf
Shovel Bros
#11 - 2012-05-31 20:28:54 UTC
New player feedback is always good. However, many new players come to Eve from other MMOs and expect Eve to be the same. It's not.

Posting things that would help new players get into Eve is a good idea, but asking for core mechanics to be changed without first understanding Eve yourself isn't helpful at all.

Just some friendly advice. Also, welcome to Eve. Enjoy your stay and have fun doing whatever the heck you feel like (sandbox FTW).
Tau Cabalander
Retirement Retreat
Working Stiffs
#12 - 2012-05-31 20:41:08 UTC
Linda Shadowborn wrote:
CCP.. listen to feedback? yeah that will be the day! *laughs*

They've implemented two of my suggestions Big smile

Three if you include the graph CCP Punkturis added to one of her blogs.
Django Returns
Viziam
Amarr Empire
#13 - 2012-05-31 22:44:53 UTC
Do not worry. I am not going to propose how to change your beloved game Cool
It is just more a simple observation.

The motivation to this post is simple:
So i was there wanted to do some serious business, had internet and was eager to fly some spaceships. So i create my Avatar and arrive at that station. Lets assume i do not know what to expect. All i know: SPACESHIPS + SPACE + FREEDOM to do stuff

Captainsquarters. Yeah cool place, maybe sweet home sweet home? it is ok, but it lacks life. It is kinda to steril, but it is OK. Hey, i am a free captain roaming around the space. There should be more stuff in that room. Some artefacts or xy. Even picard had some 2million years old figures in his office. Even if i just arrived, in that room should be a WINDOW to all the posibilities out there. Some hints...
I like to use Linux to work with it, but why do i have to play Linux in EVE online? Like 15 Gazillion windows. It somehow lacks that crisp clear design. 2 weeks ago all those WINDOWS were just to much. OVERHEAD. You can not focus... A LOT of WTF moments.
I assume i have warpdrive in my ships but do i really have to read sooo many pages of manual to do anything? I am talking here about the first 90 seconds. I understand that EVE can get complex, but why not present that complexity in a better way? Make Aura, that talking lady, a hologram where she would REALLY talk to me.
Just imagine you arrive with your new created Avatar in your captainsquarter and Aura the hologram explains the basic stuff while you go around in your quarter and explore stuff or watch the big tv.

It all feels like you are getting rdy to programm your old VCR.
The first few minutes of EVE experience should be redesigned. I could name like 20 things that look odd to a new player in 2012..

Eve seems to me like a marathon, where only hope and persistence keep you playing, because you hope that at some point all that WTF moments start making sense. In the first 2 weeks, i did not join a corp, because EVE is all about FREEDOM and SANDOBOX, so ofcourse i should not be FORCED to join. In those 2 weeks i did not meet a single person to do any activity together. Yeah yeah, join a corp... where is your sandbox now? Without the chat i could have played 2 weeks solo offline. Forget about scanning missions, the new player should get within the first hour a mission where he joins a fleet of players- npc is ok too- and can really see a "battle" with a handful ships. Give the game some life, give an enemy for the first mission where the showdown is a small fleetbattle. All i got was some lame ass 10 mission arc where i had to scan like 5 100% exactly identical anormalies. Thats torture for any intelligent person... i understood the concept after the first mission. Why did i have to do another 4 100% identical scanmissions?? And i think that was on the first day of EVE. So that is what you are showing new players what eve is about?

And the sad thing is: After 2 weeks of EVE i start getting used to all that flawed stuff. Its kinda broken, but you stick to it. So if i startet ignoring flawed and broken stuff - after 2 weeks- what about players and ccp developers who play/develop for years?

I invited 3 friends of mine to tryout eve. None of them played longer than 1 hour. One of them told me: "Sorry, i got a life. I already can tell you that all those missions (scanning missions) will like repeat them over and over and over again".

But there is one big thing that annoys me. Every complain or argument is smashed down by the following: THIS IS SANDBOX!! Sandbox seems to be the explenation to everything that could be flawed....
Maybe less sandbox within the first hours but more life and storytelling/motivation. Show the posibilities not only in trailers but also in early game.
CCP Punkturis
C C P
C C P Alliance
#14 - 2012-05-31 23:58:26 UTC  |  Edited by: CCP Punkturis
Tau Cabalander wrote:
Linda Shadowborn wrote:
CCP.. listen to feedback? yeah that will be the day! *laughs*

They've implemented two of my suggestions Big smile

Three if you include the graph CCP Punkturis added to one of her blogs.


yay! I love it when someone acknowledges my work! thank you space bro!

I spend quite a lot of time reading the forums, twitter, /r/eve and various other places to gather valuable feedback to put into my work Big smile

Edit: btw I pointed your thread towards relevant peopleBlink

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis ♥
Abdiel Kavash
Deep Core Mining Inc.
Caldari State
#15 - 2012-06-01 01:09:40 UTC  |  Edited by: Abdiel Kavash
Django Returns wrote:
Eve seems to me like a marathon, where only hope and persistence keep you playing, because you hope that at some point all that WTF moments start making sense. In the first 2 weeks, i did not join a corp, because EVE is all about FREEDOM and SANDOBOX, so ofcourse i should not be FORCED to join. In those 2 weeks i did not meet a single person to do any activity together. Yeah yeah, join a corp... where is your sandbox now? Without the chat i could have played 2 weeks solo offline.


"Sandbox" doesn't mean that every choice is right. "Sandbox" means you are allowed to make wrong choices - and you deal with the consequences of those choices. It is up to you whether you learn, adapt, carry on, or quit.
Sugar Kyle
Middle Ground
#16 - 2012-06-01 01:39:26 UTC
Sorry it seems so broken to you OP.

I like to read. I read the aura Windows and the links. I had read that Eve was as much a strategy game as anything else. That excited me. Everything I read and saw said Eve takes time.

The Windows did not bug me. Every game has its own Windows and info spots. in eve I could use them all at once.
This makes comparison easier to me.

I was determend to play solo. I was social in rookie chat. Responding to older players in local got me a lot of help. Responding to a 'job' offer in rookie chat got me a corp. That butterfly effected me to where I am now. I love my corp. I'm getting to meet most of them at eve Vegas this October.

The first time I undocked and figured out how to move I was sold. 3D space, ships, swirling combat, jump gates, planets the nebula...

It's amazing. I'm six months in. Ill be renewing my subs or a year this time.

Member of CSM9 and CSM10.
Leetha Layne
#17 - 2012-06-01 05:11:26 UTC
So I read all this to find it is just another "I dun get it........" thread.
Bloodpetal
Tir Capital Management Group
#18 - 2012-06-01 05:36:08 UTC
Tau Cabalander wrote:
Linda Shadowborn wrote:
CCP.. listen to feedback? yeah that will be the day! *laughs*

They've implemented two of my suggestions Big smile

Three if you include the graph CCP Punkturis added to one of her blogs.



I can say definitively I've had a tiny part in the development process of EVE.

It's easy when you have good ideas to share.

Thanks CCP and CCP Punkturis Bear

Where I am.
Celeste Taylor
Ruby Dynasty
#19 - 2012-06-01 08:16:54 UTC
CCP Punkturis wrote:


yay! I love it when someone acknowledges my work! thank you space bro!

I spend quite a lot of time reading the forums, twitter, /r/eve and various other places to gather valuable feedback to put into my work Big smile

Edit: btw I pointed your thread towards relevant peopleBlink


I also love it when you say hello in the Help Channel. It is that extra personal touch that makes us feel connected to CCP! As someone also commented on chat you have a great avatar.
Django Returns
Viziam
Amarr Empire
#20 - 2012-06-01 08:21:35 UTC
There is nothing wrong with reading if it suites a situation or a purpose. All adventure games from 1980 til 1996 were only playable if you read. The point here is that you got, what you expected a adventure game to be.

My 3 friends told me that they expected something else with playing EVE. You see some trialers, hear stories about huge posibilities and freedom in EVE, about players forming corperations and flying in fancy spaceships. Decisons matter in EVE.
Sorry, but what decisions? Do you mean my bad standing with the minmatar? To buy a laser with 9000m or 11250m range?

Tell me the big decision a player has to make within the first 2 weeks? The area of space where someone is going to fly with his/her ship. Amarr Homeworlds or maybe JITA? The big impact of choosing one npc corp over the other to get LP? Help a mining ship while it is beeing attacked? Sorry, i have not seen other ships flown by human beeings in my firist 2 weeks in EVE online. Taking and fullfilling a mission or canceling it? I already can her some ppl thinking: but you can go pvp, mine, missionrunning, trading, etc...

But never forget one thing: I am talking about very early game and since this game is about freedom and sandbox, i should not be forced to join immediately a player corp to experience all the beauty within EVE.


Once you started drinking the cool aid in EVE all the stuff i am talking here about will not concern you. Players in "midgame" or "lategame" will of course have their concerns about things that they have to deal every day. I just saw all that rageposts about new invenotry. But I LOVE the new inventory and i absolutly can not understand what they are talking about. But i would support them because they are not without reason raging.

I just assume, based on observation, that many players quit their trial phase VERY VERY early and do not get the chance to see the beauty of EVE. But who knows, maybe some of the new players just do not get EVE. They do not understand how Eve is supposed to be played ;)
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