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Community Communications Liasons (CCL) team needs you!

First post First post
Author
ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#1 - 2012-05-30 15:06:54 UTC  |  Edited by: ISD Suvetar
Every hour, over 300 posts are being created on the EVE Online forums. Every month, our players post over 9 million words, expressing their concerns, hopes, ideas and suggestions. This feedback is essential for the future of EVE Online, but it takes the right people to help communicate it to the developers — you.

The process of daily communication with our players is best entrusted to those who are far better versed in the intricacies of New Eden — the players themselves.

Who we are

Community Communications Liaisons (or CCL for short) are a group of ISD volunteers who are responsible for the official EVE Online forums along with the Community Team. The main goal of CCL is to support our community by keeping order on the forums and enhancing communication between CCP and the players.

What we do

First of all, CCL are volunteer moderators who help to maintain the EVE Online forums as a healthy venue for discussion. Additional information about this aspect of the program can be found in CCP Navigator's dev blog.

Second, the CCL team acts as a conduit between the EVE Online developers and the players. Our volunteers point out threads of interest to the Community team and, by extension, to the relevant developers. Our forums are an awfully big place, and it is very easy for important feedback to get lost. CCL strives to ensure this does not happen.

Last but not the least, CCL help their colleagues in the ISD STAR department to answer any questions that new players might have, and to run interesting projects for the community at large.

Why join CCL?

Simply put, the main reason to join ISD is the desire to make EVE a better place for everyone. All ISD volunteers graciously share their free time in order to assist in a variety of tasks that all go towards supporting and enriching the players experiences in the world of EVE. At the same time, there are certain benefits in place for volunteers to reward effort and dedication.

It is important to note that volunteers have little or no in-game abilities. They do not have access to the account information of players nor do they have the ability to create items in the game. They do not receive special items or equipment for their player characters. Their actions are closely monitored and they are not privy to information that is highly confidential.

How to apply

To apply for a position within ISD you need to be 18 or over and hold an active subscribed account in EVE Online for over 6 months. The CCL team members must be patient, diligent and be able to conduct their duties objectively and without bias. While all volunteers should be sufficiently fluent in English, we welcome German, Russian and Japanese speakers as CCL has individual sub-teams dedicated to working on our localized forums.

If you achieve these requirements then please fill out the online application.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#2 - 2012-05-30 15:08:05 UTC
This thread will remain open to answer any questions you might have. Please note, do not ask about your application status on the forums. Send a mail to leads@eve-ccl.net instead.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Cutter Isaacson
DEDSEC SAN FRANCISCO
#3 - 2012-05-30 15:43:44 UTC
I am just wondering if an ISD character is essentially anonymous.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.

Bernie Nator
Wildcard.
Boundary Experts
#4 - 2012-05-31 02:29:36 UTC
I think it's a good idea.
Baneken
Arctic Light Inc.
Arctic Light
#5 - 2012-05-31 06:32:56 UTC
I take it that all ISD members have to be anonymous keep people from pestering them in game.
How do you ISD members have time to actually play the game though, especially the poor sobs who have to fire answers in n00b chat with machine gun speed ?
malaire
#6 - 2012-05-31 07:13:41 UTC
Cutter Isaacson wrote:
I am just wondering if an ISD character is essentially anonymous.

ISDs must remain anonymous. I was told by ISD in help-chat that if anyone can link ISD char to other ingame char, that ISD char would be removed from ISD duty.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else

Tallian Saotome
Nuclear Arms Exchange Inc.
#7 - 2012-05-31 07:21:37 UTC
Props to anyone who signs up.

I would, but then I would have to stop with my shenanigans, and I can't be doing that.

Inappropriate signature removed, CCP Phantom.

Cutter Isaacson
DEDSEC SAN FRANCISCO
#8 - 2012-05-31 08:27:19 UTC
Tallian Saotome wrote:
Props to anyone who signs up.

I would, but then I would have to stop with my shenanigans, and I can't be doing that.


I too would sign up, but with more than one forum ban under my belt and numerous removed posts, I think it unlikely that I would be a successful candidate.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.

CCP Navigator
C C P
C C P Alliance
#9 - 2012-05-31 10:21:30 UTC
Cutter Isaacson wrote:
Tallian Saotome wrote:
Props to anyone who signs up.

I would, but then I would have to stop with my shenanigans, and I can't be doing that.


I too would sign up, but with more than one forum ban under my belt and numerous removed posts, I think it unlikely that I would be a successful candidate.


That is not necessarily the case. Each application is based on more than one warning and a few posts removed Smile
ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#10 - 2012-05-31 14:37:37 UTC
Cutter Isaacson wrote:
I am just wondering if an ISD character is essentially anonymous.


It is not allowed to share your ISD identity with your friends, fellow EVE players etc, if that is your question.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Cutter Isaacson
DEDSEC SAN FRANCISCO
#11 - 2012-05-31 15:51:34 UTC
CCP Navigator wrote:
Cutter Isaacson wrote:
Tallian Saotome wrote:
Props to anyone who signs up.

I would, but then I would have to stop with my shenanigans, and I can't be doing that.


I too would sign up, but with more than one forum ban under my belt and numerous removed posts, I think it unlikely that I would be a successful candidate.


That is not necessarily the case. Each application is based on more than one warning and a few posts removed Smile


You know what Navigator, that made my day Cool

"The truth is usually just an excuse for a lack of imagination." Elim Garak.

Internet Lawyer Steve
Doomheim
#12 - 2012-05-31 16:08:07 UTC
Obviously I am posting with an alt.

Does this posistion require ignoring corp and alliance functions?

Internet Lawyer Steve and Associates,

Bringing Justice to New Eden, One post at a time...

Chribba
Otherworld Enterprises
Otherworld Empire
#13 - 2012-05-31 17:32:33 UTC
I'm afraid I would nerf my own posts... ;)

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

Indahmawar Fazmarai
#14 - 2012-05-31 20:00:15 UTC
ISD Eshtir wrote:
Cutter Isaacson wrote:
I am just wondering if an ISD character is essentially anonymous.


It is not allowed to share your ISD identity with your friends, fellow EVE players etc, if that is your question.


So a ISD identity is completely seperate from the player identity? That sounds interesting, as then I could keep playing and posting when i was not ISD'ing. Smile

Anyway, I should really consider wether I...

a, have enough time
b, have enough background (frankly, the application looks a bit scary)
c, am that comitted to EVE as to want the better for it despite how poorly is CCP serving my interests
Bernie Nator
Wildcard.
Boundary Experts
#15 - 2012-05-31 22:48:12 UTC
I hear you have to put in 6 hours per week. Sounds pretty easy if you ask me.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#16 - 2012-06-03 15:33:15 UTC
Just wondering how soon you will be taking on these new CCL staff and how long applications take to process.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#17 - 2012-06-03 15:41:46 UTC
Cutter Isaacson wrote:
Just wondering how soon you will be taking on these new CCL staff and how long applications take to process.


As soon as possible. There are several steps involved in the process in becoming a CCL, but roughly it is 2-4 weeks.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Cutter Isaacson
DEDSEC SAN FRANCISCO
#18 - 2012-06-03 16:30:17 UTC
ISD Eshtir wrote:
Cutter Isaacson wrote:
Just wondering how soon you will be taking on these new CCL staff and how long applications take to process.


As soon as possible. There are several steps involved in the process in becoming a CCL, but roughly it is 2-4 weeks.


That's great, thanks for the quick reply. Guess I'll just have to keep my fingers crossed. I've been thinking about doing this kind of thing for 5 years now, so figured it was about time I applied.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.

Nova Fox
Novafox Shipyards
#19 - 2012-06-04 05:08:55 UTC
If I have applied once do I need to reapply?

Dust 514's CPM 1 Iron Wolf Saber Eve mail me about Dust 514 issues.

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#20 - 2012-06-04 06:09:15 UTC
Nova Fox wrote:
If I have applied once do I need to reapply?


Yes, your application is saved. So just make updates to it that you see fit and submit it again.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

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