EVE Information Portal

I logged into Eve at 05:45 (now 6:04) UTC

First time tonight: I waited for 20 minutes (even was able to file a full in-game bug report) because:

CURRENTLY: ALL UNIFIED INVENTORY WINDOWS were unendingly stuck with a bunch of "Spinning symbol"... (tested twice on separate login attempts).

[see screenshot]

I literally cannot play this game because all windows of the "Unified Inventory" are giving me access to NOTHING.

Can someone from CCP please tell me WHAT AM I PAYING FOR and WHY?

Honestly: As we roll into OVER THREE WEEKS, a month subscription reimbursement (in my opinion) would be humbly called for as we are well into the 3rd week of not being able to play this game functionally.

ESPECIALLY TONIGHT. (Wasted so much time filing reports, reloading, retesting... and now this: this is just painfully disheartening.)

Thanks in advance for any response.


Windows XP Pro SP3, cache was cleared (twice).

Sadly, I'm not sure anymore. i do recall several years ago when they migrated their servers... and they "accidentally" had EVE "unplugged" to the players for just over 1 SINGLE DAY. They gave everyone a chunk of allocatable skillpoints for whatever they wanted to apply them to...

So I find myself trying to play and I'm constantly wondering how much 21+ days is worth...

Just a thought. I've done my best in several posts to keep it all factual and information based to help in feedback and such... but my patience and nerves are wearing thin...

I think you'll find its Hilmar that's the problem time after time his personal wants and likes run a patch he has a mind set on what he perceives eve should be and he's hell bent of achieving this goal and to hell with everyone else.

You'll also find Dust is also setting out how eve should run as PC and game consoles need very different controls to open cans and inventory screens.

Well ccp you have lost 5 accounts from me go check if you think I'm pisssing in your pocket I have 2 accounts still running but ONLY cause I sub yearly and those 2 accounts still have 10 months on them and you wont give me a refund.

Bite the hand that feeds you and you get hit on the nose with a rolled up news paper.

Why am I not surprised. CCP somehow made working with my inventory worse.

Role back the inventory changes. That will solve the problem.

Dear Mr. CCP Soundwave

Solely out of curiosity...

What were the circumstances that lead to the deletion of the post, and subsequent posts that referenced the one with the bullet list outlining graceful actions?




The one in response to this.

Part 1 of 2:

I have been patiently and continually filing bug reports and posting usablely outlined "Issues" and "Feedback" for 3 weeks, and I have now compiled a list of THANK YOUs ... and ... REMAINING/NEW ISSUES (as of Inferno 1.0.10):

THANK YOU FIRST TO ADDRESSING/FIXING THE FOLLOWING:

- MOVING "ALL-SELECTED" ITEMS: ** FIXED! Thank you!
- TOO LONG "TAB" NAMES: ** FIXED! Thank you!
- LAG: Trading/Job Delivering/Moving Massive Amounts/Stacking All/Selling Items: ** FIXED! Thank you! ...Though you do have several other new lag issues (see below)
- "MY FILTERS" ALWAYS OPEN: ** FIXED! Thank you!
- MORE TIME-CONSUMING: ** Well.... not quite there, but it's much better. ESPECIALLY "ISK Estimation" not causing noticable lag. Thank you. Please don't stop... (read onward)


...AND NOW THE NEW (AND STILL EXISTING) ISSUES (and UNADDRESSED FEEDBACK/FIXES):

- "Nothing Found" REMAINS IN ALL UI WINDOWS' CONTENT BACKGROUNDS AND TRADE WINDOW BACKGROUNDS (when any opened hangar, container, deliveries window, cargohold, etc): If an EMPTY Unified Inventory window of any kind is opened, anything you place into the window(s) remains with the "Nothing Found" words in the background of each window. I'm sensing a theme of this error as I write this...

(see screenshot)

- CHANGING CORP WALLET DIVISIONS: ...STILL takes 10+ seconds each time it is changed.

- INITIAL LOGGING IN TO GAME HAS MASSIVE "SPINNING WHEELS" LAG: It appears if there are several windows open (i.e., Station Inventory, Ship Cargohold, Corporate Hangar(s), Ship Inventory, Deliveries, for example) then it takes 15-45+ seconds for the game to load up all inventory (or lack of) in each remembered-window opened from previous logge din session... thus the appearance of the "spinning wheel of waiting"... Sometimes sufferably.

- "SPINNING WHEELS" ALSO OCCURS WHEN DOCKING INTO A NEW STATION (as above bug): This is especially noticable when docking with a new station that has another corporate office of own corp. THIS HAS BEEN MENTIONED BY MY OWN MINERS AS: A "HINDERENCE" to (what used to be) a quick "mine-dock-dump ore-undock" procedure. (This obviously has reduced mining by up to 75% if a corp member is continually docking with a corp-office-station. To "lessen" this lag, miners have reported that mining and docking-dumping-undocking at NON-CORP OCCUPIED stations help "lessen" this lag, but is ultimately cumbersome to massively haul final mined ore to a corporate-office station in the end.

- "SHIFT-CLICK" STILL DOES NOT OPEN ANY CONTAINERS IN ANY UNIFIED INVENTORY WINDOW: It's ridiculous for me to not use a shortcut that, though worked last week, doesn't now. NOW, I have to "expand" an existing window to see the "TREE"... and then adjust its width so that I can read all the "too far inset to the right" containers in hangars... then right click and select "Open in new window"... then compress the pointlessly narrow "tree exposure". Too many steps for something that could easily be solved simply by DOUBLE-CLICKING the container and have it open in a new window... or a new tab. **Unaddressed since my notation on June 3.

- LACK OF VISIBLE "ROW" DIVIDING LINES IN ALL "UNIFIED INVENTORY WINDOWS": Take a look at the market listings, or the listings of the Science & Industry wndows... ALL ITEMS HAVE VISIBLE ROW LINES. The Unified Inventory windows all lack those lines. Oh, sure, they're there... AT 10% OPACITY. ** Unaddressed since my notation May 24. HIGHLY needed!

(see screenshot)

...AND because your rows lack lines (when not using any icon-type listing), a person may need to use the mouse pointer to "highlight" and item and its contents... SADLY, when this happens, a window pops up and obstructs what I'm trying to see. This has been noted since May 24 verbatim as:

- "POP UP" INFORMATION IS UNNECESSARY AND BLOCKING MY VIEW: ** This is VERY annoying and unchanged since May 24. When hovering my mouse over an item in hangar, it sometimes is because I'm comparing the quantities of it to another item a few lines above it (especially since there are no visible dividing row lines in LIST mode). SADLY I CANNOT "SEE" anything in those spots (whether name or quantity, etc) being covered by by "estimated prices for both unit price and stack price... in the "compact line-by-line listing mode" (which I use because, well, as you may have seen, my screen has a lot of stuff to look at all at once), this is literally making my tasks more of a pain.

(see screenshot)

- EXISTING WINDOWS IN SPACE DO NOT CLOSE WHEN NOT PRESENT: Currently, secure/loot containers in space, POS containers/hangars/modules, Planetary Customs Office windows stay open, even when warping away from them. IN SOME INSTANCES, the existing open windows get "compressed"/"shoved" into the area of where one's own ship's cargohold UI window is.

- CORPORATE TAXATION IS NOT FUNCTIONING: Several members (for example) of my own corporation have noticed that JUST BEFORE AND AFTER Inferno was "released", certain members' mission rewards, bounties, etc (that appear as taxable ISK which is taken from corp member wallets and deposited into the corp's Master wallet) IS NO LONGER FUNCTIONING. [This has been reported with no response.]

- BRACKETS AND LOWERCASE "TAILED" LETTERS ARE TOO LOW - INTERFERING WITH CHAT WINDOW's TOP LINE VS. EXISTING BAS: The brackets and the tail lowercase letters "q,y,p,g,j" and brackets (i.e. "Local [36]"), all extend BELOW the line of the tabs and the current/"foremost" open chat window borderlines... [Bug Report #135869]

(see screenshot)

CLIENT: Windows XP Pro SP3

I think there's a lot of the following sentiment around: I will cheer loudly and do cartwheels in my front yard if I see the following post/message regarding a new patch - "Due to user playability issues and numerous bugs reported in release XXXXX, we are delaying the release of XXXXX until such playability issues are bugs are resolved. We apologize for the delay but know that you would rather us release a finished product instead of one that should still be in beta."

I'm sure the following "features" have been discussed before but I have not seen it specifically discussed:

After docking, if you double click on your ship to open its inventory and then click on the Items icon to open up the Item Hangar it will minimize the ship inventory screen instead of opening a new window. The same thing happens when you shift click.

If you already have your ship inventory open, along with any cans that you may have opened when you dock and then try to open up the Item Hangar it will instead show a list immediately to the right where you can see each can and the ship but it does not open the Item hangar.

If a new "feature" requires more clicks or steps (such as holding down the shift key) to accomplish something that beforehand did not require these extra steps, it is NOT an improvement. It may seem trivial but all of these extra clicks add up quickly and decreases efficiency.

While I do like the fact that the persistence issue has been addressed to some extent please make it an option "Always open up Item Hangar when Items icon is clicked." If I want to open up my ships inventory it is easy to do so just by double-clicking on my ship.

Have a separate icon for opening up Corp Inventory with tabs for each division. That is much more workable than the current "Explorer" style.

I work for a software company so I understand how these things can happen. It is usually a marketing exec who has a pet project that he wants released and oftentimes there is a bonus involved if the project is release on time. The result is that buggy unworkable software is released that makes things difficult for the EU. The marketing exec still gets his bonus and has no idea why everyone is up in arms about the release because he never uses the software in the first place.

I'll steal a quote from someone famous and change it a bit: "An improvement is an improvement ONLY if it improves things."

CCP has to think about it, why it was necessary to bring out two new forum rules.
Sure the hate and upcoming increased personal attack on CCP employees is not tolerable. But at least obvious. It is not so, that the majority of the eve community is upset because CCP did a good job or listened to the customer. It is because they force unwanted and unfinished things that where far away from ANY usability or improvement and completely ignore ALL customers who pays to play the game and do not want to test it; or being unable to play the game any longer because of this absolute terrible UI. It is a fact that barely one loves this UI. Have a look at all the different threads in the forum. (If you are able to find all of them.)

As it is now: CCP denies every statement what they will do in the FUTURE. They only let us know little things about the next week. What comes next month? What will you bring MORE to improve the UI? Just “Improvements” and “Listened feedback” is not enough to calm down the player base who don’t like the unified inventory.
I had a small “conversation” with two CCP’s in another thread. And not surprisingly; all I got was nothing constructive from them. I can not write or link the comments from them because they are deleted and a reconstruction from my memory would not give a proper picture.

So I would really suggest to bring a information website where all interested people can have a look at the planned changes for this UI. I, and perhaps many others, do not need a tight fit high-tech masterplan with all details and the correct time frame.
Just a list with all ideas which will come back to this UI. And an explanation why something will not come back. Denial of a right click menu or an icon at the NeoCom would be not a good idea. It would be easy to implement and would help players. Why deny this changes? That makes no sense.

The DEV’s and CCP’s are under enormous pressure. But its not the fault of the paying customer. Its CCP’s and its release dogma fault. So please stop forcing and do not ban people because they feel ignored from you and want a statement from you. Say something more than just empty phrases like “Improvements” and so on. WHAT exact do you plan? Why do you not rebuild (I want not a roll back) the old UI and degrade this unified UI to the asset window as many others asked?

I do not like your filters. WHY? I have containers which I can not access with this current UI.
I do not like the est. price calculation. It is always wrong, not useable and causes lag and calculation time.
I do not like to have elements into one window that doesn’t belong together.
I do not like to have more shortcuts or SHIFT+X solutions to have my windows back!
I just want double clicks and right click options and icons in the NeoCom. (without any shift)

Think about it and please react. Someone in the forum stated “Please stop beginning your DevBlogs with ‘Hello Spacefriends’. At this point we are no friends anymore.”
This alone should show the mood of many players at present.
Continue to act as you do since 22.05.2012 and EVE will possibly not reach the 10th anniversary.

CCP is your company; EVE is your child; but without enough customers you can not pay your bills and employ your people or develop the game. I am at the point where EVE has no fun for me anymore. Sadly- but it is the hard fact.

Callidus Dux
(no gameplay since 22.05.2012)