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New dev blog: Unified Inventory: Changes Coming Your Way This Friday!

First post
Author
Destination SkillQueue
Doomheim
#181 - 2012-05-31 16:20:27 UTC  |  Edited by: Destination SkillQueue
Jonuts wrote:
Destination SkillQueue wrote:
Thanks for the quick fixes and continuing to talk to us about this. It still needs a lot of work, but you're moving in the right direction and if you manage to keep up this pace of upgrades, I'm sure you'll get there sooner rather than later.

For those responsible for this mess:

Don't take the abuse you get too hard. People with perfect hindsight excluded, miscalculations happen to everyone. Instead of arguing who is to blame and bickering about what should have happened, the more important part is how you deal with the aftermath once you notice you're knee deep in crap. As a company you've reacted very well this time. Instead of pretending everything is fine, showing continuing contempt towards the playerbase and retreating to your shell, you've continued to engage in a dialogue, acknowladged the need to address the issues in a rapid manner and have gone on to do exactly that. Once the issues are fixed, the tempers will quickly cool down.

Keep up the good work.


I disagree. CCP needs to treat this seriously and analyze what went wrong, so they don't continue repeating these mistakes in the future.


I made a TL;DR version of your post, since I thought you were a bit long winded in making your point. Feel free to correct me, if you think I missed something vital from you post.

You misunderstand my point. I'm not saying they shouldn't take this as a learning experience and try their best to improve things. I'm saying getting in to all those things is counter productive and unimportant in the current situation and the abusive nature of some of the feedback, while understandable, can get hard to deal with and isn't helping things. I also wanted to remind them, that some of us do still like them, so they shouldn't let the angry feedback get to them too much and know that they're on the right track now. The only thing that matters now is getting things done to fix things.

Just so you get where I'm coming from, I've had the displeasure of being in such messes as I'm sure every working adult has. Abusive negative feedback can be personally very draining and doesn't help the situation in any way. In a RL working environment there is always the tendency for people to try to cover their own asses no matter what. This can lead to people avoiding much needed communication with their playerbase, since no one want to deal with that crap in their job on a regular basis. It can also easily lead to finger pointing and internal bickering, that slows down working effiency and turns the general working environment sour. This is especially bad in a situation where swift action to correct the problems needs to happen.

These kind of scandals and fuckups happen from time to time to every MMO developer. They will happen again even if CCP tries their best to not repeat them. Trying will cause less and more infrequent repeats of this, but they will still continue to happen. I've seen so many companies and CCP too respond incorrectly to these situations in the past and make them much worse then they had to be. I'm just glad to see CCP do the right things this time and I thought hearing it from one of their players would be a welcome thing in a sea of angry feedback.
BlackTalon
BlackTalon Mining Corp
#182 - 2012-05-31 16:24:32 UTC
oh dear your still deaf this ui is still crap and slow stop bringing out patches .just gives us an ui that worked.oh yer the one that worked before was fine . i just want to be able to have icon for ships and corp hanger with me different tabs and be able to open diff hangers and can open up with out that silly tree thing turning up .that silly tree thing gives me an head ache get rid off it bring back the old ui the ui is still broke and very un player friendly
Skelf Scunner
Center for Advanced Studies
Gallente Federation
#183 - 2012-05-31 17:46:23 UTC
Destination SkillQueue wrote:
just glad to see CCP do the right things this time and I thought hearing it from one of their players would be a welcome thing in a sea of angry feedback.



They are not doing the right thing. That is the point.

The UI should have been rolled back within days of implementation.

They are doing the wrong thing, persevering with a mess on the live server.

If they had taken it back to the test server for a few months of problem solving, would anyone have missed it? Really?

Even the most extreme fanboy could have no complaint if this had happened, since no one was looking for a fix for something that wasn't broken.
Wilma Lawson
Hedion University
Amarr Empire
#184 - 2012-05-31 17:53:45 UTC
Skelf Scunner wrote:

They are not doing the right thing. That is the point.

The UI should have been rolled back within days of implementation.

They are doing the wrong thing, persevering with a mess on the live server.

If they had taken it back to the test server for a few months of problem solving, would anyone have missed it? Really?

Even the most extreme fanboy could have no complaint if this had happened, since no one was looking for a fix for something that wasn't broken.

TBH, you are assuming they can/could roll it back. Sometimes you can't roll back an update. In that case, you need to move forward.

Note: I don't like how they deployed the UI update, and I don't know if they could roll it back. I'm just saying that they might be in a position where they couldn't roll it back, which is something that we don't know.

People who are asking to roll it back because they think it's like flipping a switch really don't understand how things work.
Carcopino
Viziam
Amarr Empire
#185 - 2012-05-31 18:07:01 UTC
I'm not quite sure what's going on here, but I'll chime back in again with some more in-game experience using this new inventory system.

Case 1
I happen to salvage with dual accounts on pretty often, and this is what I get.
Account 1 : around 2.5 seconds to access and loot a single cargo can.
Account 2 : close to 5 second to perform the very same task, and the whole process slows the relevant account down to a crawl as well..

I never experienced any of that with the old inventory.

Case 2
I usually just stockpile goods until my station inventory is almost full and then just go and reprocess all the meta1-2 goodies.

With the old inventory, given a station hangar with the full 996 items, I could select any amount of them and the reprocessing process would be almost instantaneus.
With the current "improved version", under the same conditions, I timed a full 11 seconds to reprocess 1 stack and 26 seconds to complete reprocessing 10 stacks : during the whole process the game is unresponsive.

Again, I never got any of that before.

I'm sorry to have to say this again, but in the current state this inventory system is an embarassment.
As far as I am concerned, the only goal you have achieved is to have turned salvaging, looting and general inventory management in an excruciatingly tedious task.

This whole situation is definitely worth the coveted prize of the popular double facepalm captain Picard picture.
Skelf Scunner
Center for Advanced Studies
Gallente Federation
#186 - 2012-05-31 18:15:55 UTC
[quote=Wilma Lawson
People who are asking to roll it back because they think it's like flipping a switch really don't understand how things work.
[/quote]


And you do?

Please tell us exactly why they can't do this. Really, we are keen to learn.

Remember we were told that they couldn't make walking in stations optional. They did make it optional, and they gave us 'the door'

They told us they couldn't bring back the old hangar view. They then brought back the old hangar view.

Then Hilmar told us they would listen in future..................
N3LLY
Reverberation Inc
#187 - 2012-05-31 18:46:17 UTC
please sort out the open cargo buttons when in station i need to look in other ships cargo holds shift click is very annoing

please give us our cargo & ship hanger buttons back

still missing our right click options give them back asap

but a little improvement

after you have done those maybe you could chop down the TREETwisted

[b]UI IS CRAP GET RID AS SOON AS POSSIBLE P.S. [/b]CAN I GET A REFUND FOR LOST GAME TIME ?

disasteur
disasterous industries
#188 - 2012-05-31 18:54:54 UTC
Skelf Scunner wrote:
[quote=Wilma Lawson
People who are asking to roll it back because they think it's like flipping a switch really don't understand how things work.



And you do?

Please tell us exactly why they can't do this. Really, we are keen to learn.

Remember we were told that they couldn't make walking in stations optional. They did make it optional, and they gave us 'the door'

They told us they couldn't bring back the old hangar view. They then brought back the old hangar view.

Then Hilmar told us they would listen in future..................[/quote]


my normal play time a day... about 8 hours a day on several acounts b4 patch
my play time after the patch? 2 minutes in almost a week and a half.

why isnt a roll-back possible? because they waited way to long so the majority doesnt prever one anymore cus of the loss.

mabye it isnt as easy as we might all think but a complete roll-back is always possible (would be weird if incase of a major FUBAR they couldnt do one dont yah think?

but thats my point of view, and im just a simple soul
Raoul Endymion
Federal Navy Academy
Gallente Federation
#189 - 2012-05-31 19:02:47 UTC
CCP Soundwave wrote:
Mr Bigwinky wrote:
This still shouldn't have happened against the will of your player-base.

Unless the inventory system becomes a big improvement on the old then it was for nothing.


We won't stop until that happens.


Revert back to the old, problem solved...

But since you (CCP) thinks that this is superior to the old, which it is not, and only want to change it within the parameters you decide, i can only hope that the new fixes will get some of the old easy access and intuitive feel back that the new lacks totally...

So basically what i hope is that independent buttons for different will be added, or the possibility to add them yourself. If that happens it will ease the pain and overall bad feel the inventory has in its current state, and that the windows opened will be separate and not just change within one opened window.

Best case scenario will be if it to some degree was made more like the old, old buttons for hangars and one window for each hangar etc and then add the new stuff as an option that the player can either hide/unhide if needed...

Still, the basic feeling i have regarding the new inventory is that is more shiny than useful...and i really really hope that the old easy access and intuitive use will be back.

/raoul

oh and dear ccp soundwave, since i think you might be danish, this is just for you... DET EN OMMER!

Aroye
Mechvale Planetside Productions
#190 - 2012-05-31 19:32:29 UTC
CCP Soundwave wrote:
Mr Bigwinky wrote:
This still shouldn't have happened against the will of your player-base.

Unless the inventory system becomes a big improvement on the old then it was for nothing.


We won't stop until that happens.


It was irresponsible for CCP to upload unfinished software. Why hurry something as important as UI? You should have waited until it worked properly.
Wilma Lawson
Hedion University
Amarr Empire
#191 - 2012-05-31 19:33:05 UTC
Skelf Scunner wrote:
And you do?

I don't know how things work for CCP and for this particular patch, but I do know software development processes.

Skelf Scunner wrote:
Please tell us exactly why they can't do this. Really, we are keen to learn.

I don't and I clearly said that in my post.

Skelf Scunner wrote:
Remember we were told that they couldn't make walking in stations optional. They did make it optional, and they gave us 'the door'

They told us they couldn't bring back the old hangar view. They then brought back the old hangar view.

Then Hilmar told us they would listen in future..................

They brought the hangar back AFTER new coding. They did not bring back the old code. :) It was NEW code that replicated OLD code. It also took them a few months to do that, IIRC.

Clearly, they did not read/listen/cogitate on the feedback that was given on SISI.
The way this was rolled out, was wrong.
Fidelium Mortis
Minor Major Miners LLC
#192 - 2012-05-31 19:39:39 UTC
One thing that's been irking me a bit about the new inventory systems - is selecting a mix of ships and modules in a ship cargo bay, and then dropping them into the station hanger, will only deposit one or the other. Why not move everything over at once and have them parsed out into their respective containers (the original mechanic)?

ICRS - Intergalactic Certified Rocket Surgeon

Mag's
Azn Empire
#193 - 2012-05-31 20:19:16 UTC
Endeavour Starfleet wrote:
Oh look. Despite CCP pouring work into making the new inventory system better. People still feel the need to whine and moan on the forums.

Get a clue. The old system is not coming back. Your whining is pointless so be patient and wait for them to get these fixes out.

And keep providing suggestions.
Stop posting, there is a suggestion everyone can get behind and it's constructive. Blink

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Gianath
Gallentian Legitimate Businessmen
#194 - 2012-05-31 22:17:17 UTC
Problem: I now have a hundred different ships and cargo containers in every expanded UI window, meaning any time I attempt to move an item from one place to another, I run the risk of accidentally dropping it in the wrong place. Even worse is when I didn't see where I dropped it and I have to look through dozens of containers and ships in my hanger trying to find where those missiles ended up. Yes, I know I can get around this my minimizing the left side of inventory and opening multiple windows, but... blah.

Solution: Preferred... add an UNDO button for moves, to put back the last item you dropped.
Alternate solution: Let unified inventory search results allow searching inside containers and cargo holds of ships.

Every minor patch is making the new UI a little more bearable. Doing a salvaging run after missions is still frustrating, but better than a week ago. Keep up the improvements and I'll be happy again.
Susan Delgad0
Ganja Clade
Shadow Cartel
#195 - 2012-06-01 00:53:05 UTC
You're implementing yet another tree view for pos's? Did I read that right? Get it through your thick skull, I don't want a tree view!

Since rolling back isn't an option, what CCP should be looking to implement is 100% feature parity with the original interface. Then you should be looking to implement a check box to selectively enable new features at a granular level. The key here is selectively and with granular control. There may be times or specific instances where I want /SOME/ of these features enabled. I should be able to choose when that is appropriate, and on what accounts I think this is appropriate on. I'd use this new crap on a couple of accounts, but on my accounts with a significant amount of assets it's not practical in it's current state, and I fail to see why you can't understand this simple concept...

What I want to read in the next devblog is simply, we're implementing 100% feature parity with the old system, and allowing you to choose default behavior with granular control. If you're going to be wasting our valuable time alpha testing code on production servers, you might as well give us what we want and do it correctly.

Hope this helps,

~s~
ZaBob
The Scope
Gallente Federation
#196 - 2012-06-01 01:29:23 UTC
Tippia wrote:
Lord Azori wrote:
Shpenat wrote:
would it be possible to let mouse wheel scroll the window part the cursor is hovering above?

example: I have long list of containers in tree view. I grab some stuff from one container, move it to the tree view to drop it there ... oh crap, the correct container is somewhere on the bottom... Now I need to release mouse button, click tree view, scroll down, and drop to correct container.

Would it be possible to improve this?
This would be an excellent fix. We need the ability to scroll down the tree while having an item grabbed. For example, if I take something from my hanger, and need to scroll the UI tree up to my active ship, I should be able to do this by holding the grabbed item over the scroll up button, or by rolling my mouse wheel up.
…or do it in the conventional way: hover the item at the top/bottom of the list to scroll up and down, respectively.

Conventions are good for you.


And while you're at it, make scroll bars work *exactly* the way they do on the host platform.

For Windows (and as I recall everywhere else), that means if you click on the part of the scroll bar below the thumb, it scrolls down ONE SCREEN -- not jump to that overall position.

Thousands of hours have still not gotten me use to this incompatibility. I don't believe any amount of usage will, unless I stop using computers for other purposes altogether.

Conventions ARE good for you!
Stigman Zuwadza
Deep Core Mining Inc.
Caldari State
#197 - 2012-06-01 01:47:53 UTC
In case these anomalies (or suggestions) have not been mentioned / overlooked / missed due to the sheer number of posts regarding the UI (and because some have not been mentioned as being tackled in the DevBlog):

• When a Buy Order is filled and items are deposited in the Item Hanger the Estimated ISK price is not updated.

• When moving items into Station Containers these get locked 100% of the time regardless of being configured to being Unlocked.

• The rather incredibly long time it takes to move large (even as small as 40) numbers of items between locations. It appears as though the screen is almost redrawn with the removal of each single item, it this is the case I'd suggest dropping this element, it should take split seconds to programmatically move these items. More speed, less fancy screen wizardry.

• When opening the cargo hold of a non-active ship the cargo capacity where Cargo Expanders have been used (in order to move items to such cargo holds I have to make that ship active) is incorrect. This means you cannot transfer items to the cargo hold where the cargo exceeds the ships base cargo hold ( the default I guess).

• Should be able to set a default view when the UI is opened (for me this would be my Item Hanger ...not my ships cargo hold!).

• Remove the active ship and display in the Ship Hanger tree. Clicking the hanger shows the active ship but its not visible in the tree = inconsistency.

That is all for now.

Fly safe. o7

It's broken and it's been broken for a long time and it'll be broken for some time to come.

ZaBob
The Scope
Gallente Federation
#198 - 2012-06-01 03:31:47 UTC
Another anomaly...

You can't drag from the Corporate deliveries section of inventory to a trade window.

You have to first drag it out of corporate deliveries to your hanger, and then to the trade window.

This may have been the way it worked before -- but it's even more obviously silly and confusing in the context of the inventory system.
Zeronic
Federal Navy Academy
Gallente Federation
#199 - 2012-06-01 04:47:48 UTC
Hey CCP Soundwave,

When I drop item in to another Corperation Corperation Hanager Array, in say the first division it just gives me this error "You have been denied access for the following reason: This office does not belong to your corporation." Yes it is another Corporation PoS structured but before the new UI system we could still drop in. The function needs to be restored or improved.
Haifisch Zahne
Hraka Manufacture GmbH
#200 - 2012-06-01 06:11:23 UTC  |  Edited by: Haifisch Zahne
REMOVED TO PROTEST CCP's Community Censorship Protocol ("CCCP").