Out of Pod Experience

Suppose you bought a product that the manufacturer knew had massive design flaws before shipping it. How would you feel if core parts of a that product you bought had very serious flaws and the maker was informed of these before ramping up production? Would you be satisfied? Would you continue to do business with that company?

What if it was the only product of that nature available and there was no comparable product? What if that company could fix it overnight yet refused to do so? What would your feelings be towards the manufacturer? If you knew the only reason they flat out refused to fix it was because they were worried about negative PR? Would you think that the bad PR of admitting their product had flaws and fixing them be better or worse PR than forcing their customers to use the thing that was flawed?

Speaking as an Alfa Romeo owner, I find you can overlook lots of faults if the product is really pretty.

Most manufacturers will from time to time ship something they know is substandard, but they don't have one, or more, of the following; time, money, ability or the inclination to fix it. Once it happens it's a case of weighing up which course of action is going to cost them the least money.

I dont mind if a company ships a bad product accidentally, and i can get over it if they do it knowingly 'anyways' and can fix it with a firmware/software update later...

But what i dont like is when a company's products are consistantly poor. Like when CircuitCity bought out RadioShack here in canada, renamed all of them to The Source and then stuffed the stores full of "Nexxtech" products which are -absolute crap-. I've bought an audio splitter, microphone, headphones all branded Nexxtech from radioshack and all of them broke within a week. All trash.

Do you know of a company who doesn't release faulty products?

Every company that I know of runs on a deadline, and may times they must make the deadline regardless of what condition the product is in. But if the product is not near to ready by the time that deadline arrives then they must make a decision of whether to go ahead with the product or shelf it. Is the company willing to take the loss in revenue that has already been in the product? Or will they take the chance with the public?
In a monopolistic competition, each company does not have the luxury of holding back that deadline because each day that your product is not released is another day that your competitor receives your business. We see it with automobile makers, we see it with game producers, we see it in the movie industry.
Much of it has to do with internal communication of each company. I think the Dilbert comic is very good at portraying this reality, where upper management describes this grand item and set the deadline, R&D says there will be limits to the item and tells upper that the deadline is too short, marketing makes the item seem to be even more and says it will be out sooner, and middle management just says grab the duct tape and make it look pretty.
Also, no product can be fixed overnight. Many who think that are thinking of the product that they see before them on the shelf and they don't realize that there are several million copies of that product being shipped to a hundred thousand stores in the deepest parts of the world. The logistics to recall all of that can be more taxing than the product is even worth and the company would end up taking a loss on the venture so they would rather just fix the issue in the next version and deal with low sales of the current product. Only in rare cases would they actually commit to a recall of that scale.

I have read quite a bit on the alleged problems with the 700. Testers have never been able to get the gun to misfire in the lab, including the same actual guns that "accidentally discharged" Despite thousands of tests, not once has anyone been able to get the same result. Not for the defense OR the prosecution. Jury is still out in my mind as to whether is is defect or peoples fault.

Even the rusted gun with debris in the firing mechanism that was involved in one of the most prominent cases was not been made to reproduce the misfire in weeks of testing. The only one that they can reproduce the accidental discharge in had a modified trigger assembly that the plaintiffs own experts described as "faulty".

But I dont know enough to really have any opinion one way or another and firearms should always be treated with respect.

I have a 54XX numbered Registered Magnum complete in 98% original condition with all matching #'s I will mail you pocs address if you want to see? The registered Magnum is the most collectable handgun made and the only custom factory made firearm ever. $13500 in orig condition if flawless with paperwork :0

Arg! Me 2! I'm usually very good at seeing connections

Easy way to answer this... people buy american cars...

So ya they will.

You sir are an idiot. CCP is NOT that company and EVE Online is not a faulty product, in fact the only thing here faulty is your brain. You might want to get it checked out, I am no doctor but I suspect it may have turned to mush. Someone in a position of authority regardless of how small it is, should hold themselves to a higher standard than everyone else. Coming to the forums and trying to stir up all sorts of drama is not holding yourself to that standard.

Now I will pretend I only read your first post, and quit reading there and answer this hypothetical question. Yeah I would, probably ***** while I do it but yeah. I still buy Microsoft Windows every time a new version comes out, but Microsoft knowingly shipped Xbox360s that were faulty. Original Xbox360s had a failure rate of over 50%, so they had to know, they had to test more than 2 Xboxs before they shipped world wide.

It happens in business. Generally though, it's not so cut and dry. IMO it really has to be taken on a case by case basis.


If you open your mouth:

1. You can start a panic.
2. You'll have to have a recall and either refund or fix.
3. You can open yourself to liability whereas an accident might not be blamed on you.
4. Any past accidents that you might not have been at fault for you might suddenly be liable for.
5. The government might want to get involved and that can only make things worse for everyone.




As for inferno being the faulty product, maybe you should resign your position, cancel your sub, and send me your stuff.

In the game industry, nothing is ever finished. Yes the inventory needs work, but at least they tried to declutter everything. IMO it was a step in the right direction, but it needs another one.

People buy Apple products, nuff said.