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Why is the CSM not saying anything?

First post
Author
Ribikoka
Royal Amarr Institute
Amarr Empire
#41 - 2012-05-25 18:11:18 UTC
Grey Stormshadow wrote:

Yep... and anything you just said doesn't still justify the fact that this junk remains in tranq until it is fixed. This might take weeks as the fundamental core of it is broken (persistent windows will be pretty hard to implement to something what wasn't built to handle those).

This should have remained in sisi. Warning bells were hammered with cannons. However now when it still got released and crap hit the fan, least they could do is to take it back down and fix it somewhere where it doesn't annoy us. In other words take it back to sisi and give me the old inventory system which allows me to play the game. When new system is closer to actual prime time, try it on live server again.

Tranq is for serious business - current version of Unified inventory certainly is not.


Yes. When we reported feedbacks back to CCP and we told to everyone, why so sucks this UI. CSM what did ?
I tell to you, they are just told gushy words to everyone in the Eve Radio, what a successful thing is the new inventory system. Echo of CCP.

But the new inventory system on Sisi wasn't really fine. We tested every day and we instantly realized, it is not true what the CSM said.
Grey Stormshadow
Sebiestor Tribe
Minmatar Republic
#42 - 2012-05-25 18:26:51 UTC
Seleene wrote:
Grey Stormshadow wrote:
Yep... and anything you just said doesn't still justify the fact that this junk remains in tranq until it is fixed. This might take weeks as the fundamental core of it is broken (persistent windows will be pretty hard to implement to something what wasn't built to handle those).


I'm not trying to justify it; I think it's a mess and have to live with it too so I'm pretty motivated to push for something that works. Cripes, have you tried running several dozen industry jobs with this? ShockedUgh


In matter of fact I did try and haven't touched my any other characters than this since. I don't even want to go pvp or do missions because buying and fitting one ship made me burn my nerves with this improved usability already.

At the moment I just want the persistent windows so I can open all the extra windows what I need daily in stations with my characters. Then I can close the nice side bar and drag and drop items back and forth like before, without all the extra scrolling up and down in a menu which is lagged and a mess of random entries. I don't usually even read what windows say. I know where them are and what is in them.

Simple tasks have turned to be nightmares. Everything takes longer and takes more clicks. There is no fun using folder menu. I rarely touch it in my operating system either as there are faster and more convenient methods to handle files. I have short cuts for all the most commonly used directories in my desktop. Opening 2 windows with those is much more smooth action than opening one and browsing it back and forth to find targets and cycling between them or opening new windows through those. You can think those as "ships" and "items"-buttons in old system. Current unified inventory doesn't provide any short cuts what so ever. Always when you start, you have to start from point 0.

There is plenty of more stuff which I would like to say "what I think" about this and the neocom for instance, but to be honest I'm so fed up already, that the patience to write nice constructive stuff has run very slim. It is better I stop here.

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Jack Carrigan
Order of the Shadow
#43 - 2012-05-25 19:32:33 UTC
If it wasn't for the fact I have the inability to travel at the will of a corporation based on my lack of a passport, and my contractual obligation to the US military, I'd run for CSM my damned self. And if I could, you better ****ing believe I'd be rolling in with a fistful of player concerns.

I am the One who exists in Shadow. I am the Devil your parents warned you about.

||CEO: Order of the Shadow||Executor: The Revenant Order||Creator: Bowhead||

Seleene
Body Count Inc.
Mercenary Coalition
#44 - 2012-05-25 20:38:11 UTC
Jack Carrigan wrote:
If it wasn't for the fact I have the inability to travel at the will of a corporation based on my lack of a passport, and my contractual obligation to the US military, I'd run for CSM my damned self. And if I could, you better ****ing believe I'd be rolling in with a fistful of player concerns.


So you are saying that you would ROLL IN WITH FIST FULLS OF PLAYER RAGE like the Monk in Diablo 3 and round house kick the dev mobs so they go flying and then teleport in to lightning punch them to the face?

2004-2008: Mercenary Coalition Boss

2007-2010: CCP Game Designer | 2011-2013: CSM6 Delegate & CSM7 Chairman

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2015- : Mercenary Coalition Boss

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Alekseyev Karrde
Noir.
Shadow Cartel
#45 - 2012-05-25 20:40:26 UTC
Except the cooldown timer would probably be close to a year.

Alek the Kidnapper, Hero of the CSM

None ofthe Above
#46 - 2012-05-25 20:53:57 UTC  |  Edited by: None ofthe Above
Seleene wrote:
Jack Carrigan wrote:
If it wasn't for the fact I have the inability to travel at the will of a corporation based on my lack of a passport, and my contractual obligation to the US military, I'd run for CSM my damned self. And if I could, you better ****ing believe I'd be rolling in with a fistful of player concerns.


So you are saying that you would ROLL IN WITH FIST FULLS OF PLAYER RAGE like the Monk in Diablo 3 and round house kick the dev mobs so they go flying and then teleport in to lightning punch them to the face?


Alekseyev Karrde wrote:
Except the cooldown timer would probably be close to a year.


So the CSM missed the mark on this one. It happens.

Do a Mae Culpa, and get working on it.

Mocking the people who elected you while trying to say you didn't miss the mark... well that's probably not going to go over well.

The only end-game content in EVE Online is the crap that makes you rage quit.

Ribikoka
Royal Amarr Institute
Amarr Empire
#47 - 2012-05-25 20:56:30 UTC
None ofthe Above wrote:
Seleene wrote:
Jack Carrigan wrote:
If it wasn't for the fact I have the inability to travel at the will of a corporation based on my lack of a passport, and my contractual obligation to the US military, I'd run for CSM my damned self. And if I could, you better ****ing believe I'd be rolling in with a fistful of player concerns.


So you are saying that you would ROLL IN WITH FIST FULLS OF PLAYER RAGE like the Monk in Diablo 3 and round house kick the dev mobs so they go flying and then teleport in to lightning punch them to the face?


Alekseyev Karrde wrote:
Except the cooldown timer would probably be close to a year.


So the CSM missed the mark on this one. It happens.

Do a Mae Culpa, and get working on it.

Mocking the people who elected you while trying to say you didn't miss the mark... well that's probably not going to go over well.



+1
Drake Draconis
Brutor Tribe
Minmatar Republic
#48 - 2012-05-25 21:04:00 UTC  |  Edited by: Drake Draconis
Jack Carrigan wrote:
If it wasn't for the fact I have the inability to travel at the will of a corporation based on my lack of a passport, and my contractual obligation to the US military, I'd run for CSM my damned self. And if I could, you better ****ing believe I'd be rolling in with a fistful of player concerns.


Its scary.....and I realize this may shock you...but I might actually vote for you.Shocked

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Alekseyev Karrde
Noir.
Shadow Cartel
#49 - 2012-05-25 21:04:10 UTC  |  Edited by: Alekseyev Karrde
Pretty sure we're already working on it, pretty sure Jack didnt elect either of us, pretty sure no one in this thread even knows what the point is in the first place.

But do continue to increase your post counts. I'll be over here doing real work to address real problems from players who just want their sandbox experience to be as seamless, rich, and enjoyable as possible, communicate when that isnt happening in a clear, reasonable way, and listen when the target of those communications respond.

Impossible to please whiners and trolling alts will be largely ignored. Outstanding ones will be made targets of ridicule for my amusement, and the amusement of voters at large.

Have a great day!

Alek the Kidnapper, Hero of the CSM

Drake Draconis
Brutor Tribe
Minmatar Republic
#50 - 2012-05-25 21:06:19 UTC
Alekseyev Karrde wrote:
Pretty sure we're already working on it, pretty sure Jack didnt elect either of us, pretty sure no one in this thread even knows what the point is in the first place.

But do continue to increase your post counts. I'll be over here doing real work to address real problems from players who just want their sandbox experience to be as seamless, rich, and enjoyable as possible, communicate when that isnt happening in a clear, reasonable way, and listen when the target of those communications respond.

Impossible to please whiners and trolling alts will be largely ignored. Outstanding ones will be made targets of ridicule for my amusement, and the amusement of voters at large.

Have a great day!


Yeah..sure..go ahead and run off to your little club houses and back rooms and twiters and facebooks and blogs and ignore the people who actually "live" here at eve gate/forums trying to better the game and hash things out.


Again..missing hte point and "doing your own thing" works great don't it? Keep that up.

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Hans Jagerblitzen
Ice Fire Warriors
#51 - 2012-05-25 21:10:30 UTC
None ofthe Above wrote:
So the CSM missed the mark on this one. It happens.

Do a Mae Culpa, and get working on it.

Mocking the people who elected you while trying to say you didn't miss the mark... well that's probably not going to go over well.


The only thing we missed the mark on was explaining to the players what we'd been up to, its not like we hadn't already been writing up feedback in the forums and referring the devs to all the relevant threads on the issue. That was my earlier point. Communication with the players is important and there's of course room for improvement, but our priority will always be making sure CCP has everything in detail first whether or not we than re-post all the same complaints in a public forum.

We're also allowed to have a sense of humor, especially when players come at us like we have a magic wand to revert the UI into its old system or charm CCP into obeying our very whim. It's important that players understand that the RIGHTEOUS FURY often exhibited in forum threads just isn't a tool the CSM has at their disposal, especially when leveled at developers who are already addressing the problems as we speak. It's obnoxious to be yelled at to go do something you're already doing, and it would quickly get the CSM ignored as much as it does players who abuse the same tactics.

Does it make for a quiet or boring CSM sometimes? Absolutely. But we're not here to entertain, inspire, march in protests or lead crusades, we're here to calmly, clearly, and effectively communicate player concerns to CCP in a manner that gets results. As you can already see by the most recent Dev Blog, the first batch of results is on the way.

CPM0 Chairman / CSM7 Vice Secretary

Drake Draconis
Brutor Tribe
Minmatar Republic
#52 - 2012-05-25 21:14:09 UTC
Hans Jagerblitzen wrote:
None ofthe Above wrote:
So the CSM missed the mark on this one. It happens.

Do a Mae Culpa, and get working on it.

Mocking the people who elected you while trying to say you didn't miss the mark... well that's probably not going to go over well.


The only thing we missed the mark on was explaining to the players what we'd been up to, its not like we hadn't already been writing up feedback in the forums and referring the devs to all the relevant threads on the issue. That was my earlier point. Communication with the players is important and there's of course room for improvement, but our priority will always be making sure CCP has everything in detail first whether or not we than re-post all the same complaints in a public forum.

We're also allowed to have a sense of humor, especially when players come at us like we have a magic wand to revert the UI into its old system or charm CCP into obeying our very whim. It's important that players understand that the RIGHTEOUS FURY often exhibited in forum threads just isn't a tool the CSM has at their disposal, especially when leveled at developers who are already addressing the problems as we speak. It's obnoxious to be yelled at to go do something you're already doing, and it would quickly get the CSM ignored as much as it does players who abuse the same tactics.

Does it make for a quiet or boring CSM sometimes? Absolutely. But we're not here to entertain, inspire, march in protests or lead crusades, we're here to calmly, clearly, and effectively communicate player concerns to CCP in a manner that gets results. As you can already see by the most recent Dev Blog, the first batch of results is on the way.


Maybe if you spent a little time just "hanging around" here and various areas of the forums you'd find us a little bit more receptive.

Because right now you only show up when the #### hits the fan.

I don't epxect you to snap your fingers and get things done.

I expect you to partiicpate actively and at least look the part of doing something....thats not much to ask for for all things considered.

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Issler Dainze
Tadakastu-Obata Corporation
The Honda Accord
#53 - 2012-05-25 21:49:36 UTC
For some RL reasons I haven't had much chance to spend time with it and form and "official" position. What little I've seen of it I have to admit I found it confusing at best. As to how to untangle it and make it a net improvement from the old system, not sure at this point but I intend to spend some time with it this weekend and see if I could come up with anything as well as look for ideas from the players as to possible fixes.

Remember, the CSM is only advisory, its not like we have access to the source code and could make changes ourselves or we can order CCP to change things.

This looks to be one of those "waffle" features where the first attempt was less than ideal, but we need think about how to make the second "waffle" the one we wanted in the first place because in the current mess there are some good ideas (filters for example).

Issler
Davon Mandra'thin
Das Collective
#54 - 2012-05-25 22:10:53 UTC
This whole matter is hugely exaggerated. I see a problem, but not one worth opening extra threads in the Assembly Hall for.

Calm the F*ck down and carry on.
Ribikoka
Royal Amarr Institute
Amarr Empire
#55 - 2012-05-25 22:28:34 UTC  |  Edited by: Ribikoka
"The Council of Stellar Management (CSM) is a player-elected council who represent the views of the members of the EVE Online community to CCP. "

Now, CSM guys just go to testserver feedback and go to https://forums.eveonline.com/default.aspx?g=posts&t=104383&find=unread and read the CSM guys at the first pages and read the other messages.

First day: CSM guy representing the UI : "Look at this heroic stuff. Just LOOK AT IT!!!
It's the UI so you kind of have to look at it"

Their tongue so long and deep in CCP .... :P

He look at it, we tried it.


But check the reality and check the testers answers after few days.

:The new inventory system is bugged, I logged in last night and just about shat myself, as ALL of my BPO's, ore and mods were missing from my main station.

At first I thought it was just a filterning glitch, but after a good 30 mins of playing with filters & also checking the assets window, it was clear all my good ships and stuff from this station was gone, where stuff I had elsewhere was not and still showing.

at first I thought I may have been hacked, despite having rock solid AV/malware protection and intelligent enough to avoid the usual hacker pitfalls.

Then I stumbled into the Science and industry section to check on some queued jobs, and oddly, the BPOs were all shown on the blueprint tab there ... I tried to Manufacture one, and it complained that I had no ore (further proof it wasnt just filtering)

oddly, after doing this, that single BPO appeared in my item hanger. I repeated this process and got all my BPOs back,

next I went on to trying to find my missing ores and mods, now thinking this was just a glitch. On the search portion of the Assets window, I punched up Tritanium, low and behold it was there, but still did not show on the ALL items tab .. Bizzare huh ?

So I basically spent hours contracting all the items to another charcacter, and then back again and got most of it back .. really annoying.

Oh, and damn, CCP has no phone support >? and my petitions so far have gone unacknowledged, even though I now technically have all my stuff.

anyone else experience something like this ? "

"ok, I just logged into sisi and am trying it out. For the love of god do not replace our current UI with this!!!!! I cant even open my orca corp hangers in a separate window, and I dont like having to spawn my custom windows with shift clicking. And when I dock, I cant just keep my current windows open, I have to reuse one of them to start going down a list to start spawning more... I hate this. I cant say this enough. this is not a step forward for my inventory management. Release this as a new feature that does not replace my current windows, or don't release it at all. I have been with eve since Beta in 2003, and if you replace my windows with this crap, then I don't see myself sticking around for much longer. I don't mean to put down your great work and ideas with this. But this is an idea that needs lots of refinement and feedback before anyone should come close to the idea of replacing our current windows with it. The current UI is great because it allows everyone to customize it so heavily and simply... This one size fits all window does not come close for me. Thanks for the effort though guys... I do like being able to see estimated values, that's neat."

"I hope the devs are looking at the threads in Test Server Feedback and the almost overwhelmingly negative feedback.

Do not implement this.

If you haven't seen them..

https://forums.eveonline.com/default.aspx?g=posts&t=104539&find=unread

I'm not going to list all the problems here read the threads above."

ETC-ETC-ETC

How many feedback we wrote ? Tippia created a really usefull video for bugreports, to help for developers. But CSM guys just repeated their bsh**t in Eve Radio, the new UI is fantastic blablabla. But they never tried how many seconds need to open the inventory at POS, how many clicks need to repeat for open this crap inventory again and again, what a mess for a corphangar manager. How hard to handling when player trying to salvage and looting etc.
None ofthe Above
#56 - 2012-05-25 22:46:59 UTC
Alekseyev Karrde wrote:
Pretty sure we're already working on it, pretty sure Jack didnt elect either of us, pretty sure no one in this thread even knows what the point is in the first place.

But do continue to increase your post counts. I'll be over here doing real work to address real problems from players who just want their sandbox experience to be as seamless, rich, and enjoyable as possible, communicate when that isnt happening in a clear, reasonable way, and listen when the target of those communications respond.

Impossible to please whiners and trolling alts will be largely ignored. Outstanding ones will be made targets of ridicule for my amusement, and the amusement of voters at large.

Have a great day!


I'd be tempted to give you a pass on this particular issue, I know you where heavily focused on the War Dec changes (for which there are other love/hate threads), but your attitude frankly sucks.

Stop trying to be Mitanni. Its not helping.

The only end-game content in EVE Online is the crap that makes you rage quit.

Hans Jagerblitzen
Ice Fire Warriors
#57 - 2012-05-25 22:49:56 UTC  |  Edited by: Hans Jagerblitzen
Ribikoka wrote:

I'm not going to list all the problems here read the threads above.


We have already seen those threads and pointed them out to the developers. Like I said, this thread is predominantly angry individuals ordering us to do what we've already been doing. You can link the threads again one more time if you'd like, or start even more threads linking old threads, but its neither necessary nor helpful.

The dev's are quite aware of these issues and are working to address many of them. Yelling at the CSM (who by the way have nothing to do with bug fixes and customer service - we work with development, not the GM's) won't make this process go any faster.

There is a difference between saying "everything is fine" meaning that there are zero problems with the UI, and saying "everything is fine" meaning that there are known problems but that they are actively being addressed. You can make the assumption all you want that we are somehow brown-nosing CCP and telling them it smells like roses, but you've heard plain and simple how we feel about the UI, it clearly needs further iteration before its the really cool feature it could be.

"Everything is NOT fine" would mean that not only are problems, but CCP doesn't appear to be doing anything about them either. THIS would be major cause for alarm, but this does not appear to be the case. We should have clarified this more during our radio talks, lesson learned.

CPM0 Chairman / CSM7 Vice Secretary

Jack Carrigan
Order of the Shadow
#58 - 2012-05-25 22:57:44 UTC
Seleene- Hardly, as I would review the ones that had obvious merits and dismiss the ones that stunk of blatant emo-rage. But mocking those who vote to keep you in office is hardly a way to inspire confidence. You are a representative of the players, but are doing a fantastic job to lose respect, which is what wins votes and thus elections.

Drake- As shocking as that is, at least I listen to people and take advice or suggestions under advisement. I don't usually agree with you, but here I fully agree.

I am the One who exists in Shadow. I am the Devil your parents warned you about.

||CEO: Order of the Shadow||Executor: The Revenant Order||Creator: Bowhead||

None ofthe Above
#59 - 2012-05-25 22:57:49 UTC
Hans Jagerblitzen wrote:
None ofthe Above wrote:
So the CSM missed the mark on this one. It happens.

Do a Mae Culpa, and get working on it.

Mocking the people who elected you while trying to say you didn't miss the mark... well that's probably not going to go over well.


The only thing we missed the mark on was explaining to the players what we'd been up to, its not like we hadn't already been writing up feedback in the forums and referring the devs to all the relevant threads on the issue. That was my earlier point. Communication with the players is important and there's of course room for improvement, but our priority will always be making sure CCP has everything in detail first whether or not we than re-post all the same complaints in a public forum.

We're also allowed to have a sense of humor, especially when players come at us like we have a magic wand to revert the UI into its old system or charm CCP into obeying our very whim. It's important that players understand that the RIGHTEOUS FURY often exhibited in forum threads just isn't a tool the CSM has at their disposal, especially when leveled at developers who are already addressing the problems as we speak. It's obnoxious to be yelled at to go do something you're already doing, and it would quickly get the CSM ignored as much as it does players who abuse the same tactics.

Does it make for a quiet or boring CSM sometimes? Absolutely. But we're not here to entertain, inspire, march in protests or lead crusades, we're here to calmly, clearly, and effectively communicate player concerns to CCP in a manner that gets results. As you can already see by the most recent Dev Blog, the first batch of results is on the way.


It happens. There was a lot to keep on top of in Inferno that looked like it might turn out poorly. Wardecs, FW, first steps at ship balancing.

My main point at this juncture is that being mocking and dismissive of folks that have legitimate concerns and criticisms is not constructive. It only serves to alienate you from the playerbase. Their anger is feedback to be passed on and learn from, not something that needs to be repressed.

People (by and large) don't expect you to run CCP, they do expect you to listen to and represent them. They get understandably angry if they feel that is not happening.

Is that being unreasonable and worthy of mockery?

The only end-game content in EVE Online is the crap that makes you rage quit.

Drake Draconis
Brutor Tribe
Minmatar Republic
#60 - 2012-05-25 22:59:37 UTC
Jack Carrigan wrote:

Drake- As shocking as that is, at least I listen to people and take advice or suggestions under advisement. I don't usually agree with you, but here I fully agree.


We may not see eye to eye...but we share the same passion for the game.

Its funny..people who hate each other or consider each other enemies will all have one comon factor....this game is the best thing since sliced bread...and we'll be damned if we let **** ruin it.

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