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Are you seeing white effects, ships or other white anomolies?

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Zagdul
Federal Navy Academy
Gallente Federation
#21 - 2012-05-20 00:11:19 UTC
I am and it's on live.

I'll try to dig up some screenshots of it.

The start of it is when the warp bubble (the awesome squiggly effect when you're warping) effect goes away and the "Space Dust" that floats around disappears. Then it degrades to a white glow around a jump gate then digresses into POS shields, Dicter Bubbles, Missile explosions, Smart bombs...

Restarting the client fixes it. It's something you can notice start taking effect then over time it gets progressively worse.

Dual Pane idea: Click!

CCP Please Implement
bassie12bf1
Republic Military School
Minmatar Republic
#22 - 2012-05-20 00:28:46 UTC
bassie12bf1 wrote:
Sounds like the bug that have one or more of the following effects:

http://dl.dropbox.com/u/5182016/2012.04.28.19.39.06.jpg

http://dl.dropbox.com/u/5182016/2012.04.30.01.01.04.jpg

http://dl.dropbox.com/u/5182016/2012.03.27.23.04.35.jpg

http://dl.dropbox.com/u/5182016/2012.03.18.18.56.03.jpg

http://dl.dropbox.com/u/5182016/2012.03.18.18.47.52.jpg


From what I can tell it happens more frequently by the number of jumps you make.

Whenever the bug occurs RAM usage by CCP Exefile is around 1600-1700 MB (high graphics no AA Resource cache enabled HDR enabled load station enviroment, all effects on except camera shake and drone models)


I haven't used GPU-Z yet though.


Heres screenshots with GPU-Z:
http://dl.dropbox.com/u/5182016/Screenshot%20%283%29.png
http://dl.dropbox.com/u/5182016/Screenshot%20%284%29.png
Mashie Saldana
V0LTA
WE FORM V0LTA
#23 - 2012-05-20 14:11:46 UTC
Once during the burn Jita event and once at a later time I have had the client reach 2GB memory, at which stage the graphics is going completely down the drain. The first noticable issue is the gate jump effects, the jump bubbles never collapses so the gates will be covered in "marbles" after a while. When this happened the GPU memory load was still normal.

I also saw grid wide white explosion effects. Docking didn't do much good to clear things with a session change either...

http://www.mashie.org/eve/2012.04.28.15.14.59.png

http://www.mashie.org/eve/2012.04.28.15.17.48.png

http://www.mashie.org/eve/2012.04.28.15.23.28.png

http://www.mashie.org/eve/2012.04.28.15.34.17.png

How to win EVE
Mishiel
Offshore Inc
#24 - 2012-05-20 20:03:22 UTC
1) Time game ran before issue occurred: about 3 hours.
2) Graphics settings are high.
3) Graphics Card: NVIDIA GeForce GTX 460
4) Memory size: 768 Mb
5) Memory used when issue occurred: 729 Mb
Matthew97
#25 - 2012-05-20 23:49:53 UTC
Please check my bug report: 131897 again (even though its been attached to a defect) as I've had this issue before from about : 2012.04.02

Screens:

https://bugs.eveonline.com/files/370421016581.jpg (White ship)
https://bugs.eveonline.com/files/370421016582.jpg (No warp effect)
https://bugs.eveonline.com/files/370421016583.jpg (White jump effect that doesn't go away)
Kalzin Maya
#26 - 2012-05-21 06:47:23 UTC  |  Edited by: Kalzin Maya
I don't know if my issue is related, though it seems similiar; and it did not occur a couple of months ago before I un-subbed.

I would describe this the ship drawing as a pale beige, highly reflective glass material

(1) 3-4 hours

(2) high, AA off

(3) Nvidia GTX470 (Brand:EVGA), two monitors

(4) 1280 MB

(5) 1111 MB
Miss Yanumano
Cadence Industrial Syndicate
#27 - 2012-05-21 19:35:48 UTC
Do white icons for ships count?

http://i.imgur.com/yDzKE.jpg
Matthew97
#28 - 2012-05-21 22:37:41 UTC
Miss Yanumano wrote:
Do white icons for ships count?

http://i.imgur.com/yDzKE.jpg



I've had this before, its a cache issue I believe as a quick Cache clear fixes it :)
CCP Konflikt
Doomheim
#29 - 2012-05-22 13:12:23 UTC
Thanks for the evidence that proves that it's not depleted VRAM, this is good information. Are you all using resource caching?

CCP Konflikt Quality Assurance Engineer Team Trilambda
Carola Kessler
Lost Sisters Of New Eden
#30 - 2012-05-23 10:30:51 UTC
CCP Konflikt wrote:
Thanks for the evidence that proves that it's not depleted VRAM, this is good information. Are you all using resource caching?


No, not using Resource caching.

mfg

Carola Kessler Smile
bassie12bf1
Republic Military School
Minmatar Republic
#31 - 2012-05-23 11:01:58 UTC
CCP Konflikt wrote:
Thanks for the evidence that proves that it's not depleted VRAM, this is good information. Are you all using resource caching?

I do use resource caching.
Bayushi Akemi
Brutor Tribe
Minmatar Republic
#32 - 2012-05-23 16:11:51 UTC
Has started happening to me again on TQ. Normally caused after multiple hours of being online combined with gate jumping. Yesterday had it come up on multiple gates in Sinq/Genesis and some stations in Heimatar. If I see it again I shall get program. It's more common when I'm dualboxing and I wouldn't be surprised if it also is caused by low page/virtual memory.

MIddle graphics settings
ATI Radeon HD 5450 1gb vid ram

https://forums.eveonline.com/default.aspx?g=posts&m=1354941#post1354941

Fundamental Problems with New UI. Also, see Tippia's post
ISquishWorms
#33 - 2012-05-26 00:14:13 UTC
Nevigrofnu Mrots wrote:
The white squares stuff only happens to me in planetary mode, all planetary structures are not painted and instead we see white squares in their place.


It only hapens to the first (any) planet I open and if I open another planet the problem is fixed until I log and relog.
This happens only from time to time and not everytime I log.

I have the latest drivers for a ATI Radeon HD 5800
Intel Core Quad Q9550 2.83 Ghz
8GB memory
windows 7 64

Some tips from a fellow programmer: when I open the planet it takes 2 seconds and the grafics stalls, I checked it wasn't the CPU but the disk. It seams to be the bottleneck and the problem cause for this for some reason I think the texture wasn't loaded because the disk didn't delivery it on time, maybe a time out somewhere... hope it helps.


I also have a feeling that something like this is happening.

‘No, this isn't it at all. Make it more... psssshhhh’.
Xhaiden Ora
Doomheim
#34 - 2012-05-26 12:54:19 UTC  |  Edited by: Xhaiden Ora
I've gotten this as well on occasion. But only after the client has been running for while. However, I could swear it seems like it starts after I've been alt tabbing out of the client a few times after playing for 3-4 hours.

I have resource caching enabled.

After Inferno I noticed something similar after running the client for a while: Ships appearing white and textureless for a few moments after a jump. Then the textures would load slowly one at a time. It didn't affect anything except ships though.
Donaldo Duck
Nomad Inc.
Hansa Teutonica
#35 - 2012-05-26 21:46:33 UTC
typical this error occurs after 4-5hours
all grafik high; only resource cache disabled
GTX 570
1280MB MemorySize
820MB used

i tried also all graphic low, error also shown up after hours of playing

some points
- white ship with gatecloak
- bubble around jumped ship
- no warp effect
- tactical view white horizontal axis
- long bubble viewed in all "looked down"
- defect icons from ships targeted and hangar (like background color in lowresolution)
- and my favorite rainbow char after editing graphicsettings with this error
Morwen Lagann
Tyrathlion Interstellar
#36 - 2012-05-27 21:23:11 UTC
1) Time from starting eve to the issue occurring
  • It varies. I've seen it happen anywhere from 2-3 hours after the client is started to upwards of 12-15 hours (I often leave the client on while I'm at work).

    • 2) Are your graphics settings low middle or high?
  • High, w/ AA and the Resource Cache disabled.

    • 3) Graphics card
  • NVIDIA GeForce GTS 240, 1024MB

    • 4) Memory Size from GPU-z
  • Seems to occur starting between 700 and 950MB.

    • 5) Memory Used at the time of the issue occurring
  • Task manager usually puts the client at between 1.7 and 1.9 GB.

    • I don't think this issue is necessarily tied to the amount of time the client is open.

    What seems to trigger it is the number of systems loaded - if I log in, and start moving around right away, the issue can happen within a couple hours. If I log in Monday morning, then go to work and come back, it won't happen until I've been flying around for a few hours. At a guess, it starts happening somewhere between 30 and 50 jumps after login, but as the client doesn't visibly keep track of that information I can't give you a specific number.

    Same symptoms as above poster, plus some issues with the map; stars in the starmap lose color (or appear with washed out and incorrect colors) and the solar system map's background loses its blue tint and is replaced with white/grey.

    Morwen Lagann

    CEO, Tyrathlion Interstellar

    Coordinator, Arataka Research Consortium

    Owner, The Golden Masque
    RavenTesio
    Liandri Corporation
    #37 - 2012-05-28 13:21:58 UTC
    Morwen Lagann wrote:

    I don't think this issue is necessarily tied to the amount of time the client is open.

    What seems to trigger it is the number of systems loaded - if I log in, and start moving around right away, the issue can happen within a couple hours. If I log in Monday morning, then go to work and come back, it won't happen until I've been flying around for a few hours. At a guess, it starts happening somewhere between 30 and 50 jumps after login, but as the client doesn't visibly keep track of that information I can't give you a specific number.

    Same symptoms as above poster, plus some issues with the map; stars in the starmap lose color (or appear with washed out and incorrect colors) and the solar system map's background loses its blue tint and is replaced with white/grey.


    I would probably echo that it is likely an issue with loading resources.
    What I've noticed is if I'm doing the same thing over and over... for example running Complexes in Black Rise, then it takes a long time for the bugs to appear.

    If on the other hand I'm sat in my High-Sec HQ system doing mission after mission it can appear within a matter of hours.
    In-fact just going to Jita once or twice and trigger it very quickly.

    I know full well that it has very little to do with any memory issues, as my Graphics card has 2GB local, 2GB Shared.
    With 8GB in total for the System which barely registers above 20% while playing EVE.
    Corsys
    KarmaFleet
    Goonswarm Federation
    #38 - 2012-05-30 02:34:07 UTC
    happens to me too. Explosions are a white glow that gets really big then vanishes.
    My ship is just a glaring whitish outline of it's self.
    etc, etc..


    1) Time from starting eve to the issue occurring
    Ranges from a few hours to many hours, Never instant or within only a couple hours so far.

    2) Are your graphics settings low middle or high?
    Max Settings
    1920x1080
    win7 x64

    3) Graphics card
    NVIDIA GeForce GTX 680 2gb

    4) Memory Size from GPU-z
    Seems to occur starting around 1 gig

    5) Memory Used at the time of the issue occurring
    About 1.6 gig

    Glad you're working on it. :)
    Corsys
    KarmaFleet
    Goonswarm Federation
    #39 - 2012-05-30 02:34:44 UTC
    Corsys wrote:
    happens to me too. Explosions are a white glow that gets really big then vanishes.
    My ship is just a glaring whitish outline of it's self.
    etc, etc..


    1) Time from starting eve to the issue occurring
    Ranges from a few hours to many hours, Never instant or within only a couple hours so far.

    2) Are your graphics settings low middle or high?
    Max Settings
    1920x1080
    win7 x64
    i7960
    x58mobo

    3) Graphics card
    NVIDIA GeForce GTX 680 2gb

    4) Memory Size from GPU-z
    Seems to occur starting around 1 gig

    5) Memory Used at the time of the issue occurring
    About 1.6 gig

    Glad you're working on it. :)
    Corsys
    KarmaFleet
    Goonswarm Federation
    #40 - 2012-05-30 02:35:10 UTC
    Corsys wrote:
    Corsys wrote:
    happens to me too. Explosions are a white glow that gets really big then vanishes.
    My ship is just a glaring whitish outline of it's self.
    etc, etc..


    1) Time from starting eve to the issue occurring
    Ranges from a few hours to many hours, Never instant or within only a couple hours so far.

    2) Are your graphics settings low middle or high?
    Max Settings
    1920x1080
    win7 x64

    3) Graphics card
    NVIDIA GeForce GTX 680 2gb

    4) Memory Size from GPU-z
    Seems to occur starting around 1 gig

    5) Memory Used at the time of the issue occurring
    About 1.6 gig

    Glad you're working on it. :)