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Escalation to Inferno Macintosh Issues and Feedback

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Thomas Ardenvald
Republic Military School
Minmatar Republic
#121 - 2012-05-22 22:47:21 UTC
So I download inferno, I played a little bit before class. I come back, after class, now the EVE client launcher opens, I hit the Play button, and BAM! the launcher closes, and EVE never actually opens. Anyone know what to do? Do I have to re-download?
Glo Basker
Heaven's Harvesters
#122 - 2012-05-23 03:58:51 UTC
New Issue?

Update and second patch went fine for me. Unfortunately after entering the game, mouse clicks become unreliable. I am having to double or triple click on buttons to get actions. Sometimes it seems the mouse up event is not captured and I end up dragging things around the screen.

I am hoping to avoid a clean install of the client.

Any ideas?
Vic Tenrach
Brutor Tribe
Minmatar Republic
#123 - 2012-05-23 06:09:20 UTC
Glo Basker wrote:
New Issue?

Update and second patch went fine for me. Unfortunately after entering the game, mouse clicks become unreliable. I am having to double or triple click on buttons to get actions. Sometimes it seems the mouse up event is not captured and I end up dragging things around the screen.

I am hoping to avoid a clean install of the client.

Any ideas?


There is a separate thread for this issue, I would recommend responding there.
Vic Tenrach
Brutor Tribe
Minmatar Republic
#124 - 2012-05-23 06:10:08 UTC
Thomas Ardenvald wrote:
So I download inferno, I played a little bit before class. I come back, after class, now the EVE client launcher opens, I hit the Play button, and BAM! the launcher closes, and EVE never actually opens. Anyone know what to do? Do I have to re-download?


Sometimes I've seen the EVE client leave a wineserver process around even after quitting the game. Kill that process and restart the launcher (it usually helps me).
Illuminee
Illuminationals
#125 - 2012-05-23 14:36:42 UTC
Client won't open. has a little box that says launch failure then lists a bunch of files that are corrupt. Repairer didn't work... tried all the other forums for things, deleted a bunch of stuff it said to delete like ini files and such but no luck.. tried to reload the update but no luck... for some reason my EVE directory was up to 11gb.. so have deleted the whole thing and now wait patiently whilst
it downloads the latest client bundle at 6gb which on my amazing connection is set to take another 12 hours.... sigh....

good times..
Lazyhound
Perkone
Caldari State
#126 - 2012-05-23 23:06:58 UTC
Thomas Ardenvald wrote:
So I download inferno, I played a little bit before class. I come back, after class, now the EVE client launcher opens, I hit the Play button, and BAM! the launcher closes, and EVE never actually opens. Anyone know what to do? Do I have to re-download?

Same issue here. Clearing the cache had little effect.
Matar Ronin
#127 - 2012-05-24 07:46:53 UTC
Surpringly the patch went well, corrupted files that were downloaded vanished when i reinstalled the patch for the second time. I dual box and now the second account loses connection if i don't do something active with it. The problem is the second account is usuallly a fleet booster sitting in an Orca in a pos force field while my corp mines in low sec. Not a very active role. Hope this can be resolved it was never a problem in the past. Is this some strange new anti-botting subroutine? If so it really creates a problem when your fleet booster suddenly goes offline while sitting in a POS.

Just about ready to move up to Rorqual for boosting our mining ops, don't want that ship dropping off line and then rewarping back to the POS after the connection is lost.

I am wondering if anyone else has had this same occurance?

‘Vain flame burns fast/and its lick is light/Modest flame lasts long/and burns to the bone.’

" We lost a war we chose not to fight." Without a doubt this is the best way to lose any war and the worst excuse to explain the beating afterwards.
Matavhe Rems
Gun Runners Inc
Antisocial Social Club For Tax Reduction
#128 - 2012-05-25 04:25:42 UTC  |  Edited by: Matavhe Rems
You know what? I'm tired.

I am tired of working to play Eve. Clonemaker is broken. On OS 10.5.8, I cannot use a prefs folder with a different name. When I change the name it downloads a patch from 12345 to 12345. In other words, Eve patches from and to the same version. What it DOES do is change the prefs folder name back to the default.

On my other Mac running 10.6, every day this week I had to fight to get one client updated and working. By the time I do, I am just not interested in doing anything.

Oh, and the "unified assets"? What a load of bullshit. Maybe in a station, it will be convenient. In space? I don't play a space game to look at icons and text describing where they are. I spent 15 minutes trying to move stuff between my cargo and an assembly array. Then I made the mistake of closing the windows, warping away, back and trying to open them again. I had to start over. I will not bother to say "CCP, pull your head out". I've been saying that for 3 years.

I am tired of working to play a game.

It has been 3 and a half years, which is a good run for a game to hold my interest. There is more I wanted to do, but when I cannot just log on after work and have fun, there is no point in trying. I will take down my assets in space, dock everyone in a station, and say goodbye.

I hope CCP has had a good time inflicting pain on me, because it's over now.
a'akanelle
Science and Trade Institute
Caldari State
#129 - 2012-05-27 13:51:57 UTC  |  Edited by: a'akanelle
Cross posted for added visibility...


Since patching the client yesterday it won't even load the login screen. Fans go full bore. Screen turns black. Nothing else happens.

Client had been stable and playable before that for a long time.

MacBook Pro
2.3 GHz Intel Core i7
AMD Radeon HD 6750M 1024 MB
Mac OS X Lion 10.7.4 (11E53)

Downloaded and ran repair tool, cleared cache from the launcher, and did a full system reboot. So far nothing has worked.
Furie Tenebris
The Scope
Gallente Federation
#130 - 2012-05-27 20:06:20 UTC
I have the same problem as above. Has anyone had luck completely reinstalling the client?
a'akanelle
Science and Trade Institute
Caldari State
#131 - 2012-05-27 22:56:50 UTC
Furie Tenebris wrote:
I have the same problem as above. Has anyone had luck completely reinstalling the client?


Confirming reinstalling does nothing. I downloaded and did a fresh install of the client on separate drive.
a'akanelle
Science and Trade Institute
Caldari State
#132 - 2012-05-28 15:36:24 UTC
So it looks my 5 year old MacBook Pro with a now unsupported ATI Video card can load successfully load the login screen and the game (hell even CQ loaded...) but my 2011 MacBook Pro cannot.

Thanks for all the support CCP in helping resolve this issue, and communicating as to when it might actually be fixed!
Twactor Head
Dark Matter Inception
Ministry of Inappropriate Footwork
#133 - 2012-05-28 22:14:00 UTC  |  Edited by: Twactor Head
So I'm using a 2 year old 15" MacBook Pro. I've been playing Eve since the day I bought this computer. I've been dual boxing on this computer for just about as long, through multiple patches.

Very frequently, the patches and updates somehow disrupt the delicately poised Jenga-tower of coding we know as Eve online. Most frequently these issues manifest themselves by negating my ability to dual-box, or messing with cached settings. All of these issues are easily resolved with assistance from other players or Devs.

However, this time is different. I turned on my client, updated to Inferno, and started playing. I even got 2 clients working simultaneously, even with the lag from the new inventory system, and I didn't even have to reload my overview settings (OMG!!!)

After several days of playing with very few issues, I logged in yesterday (Sunday) with just one client. Inexplicably, my client just froze. I assumed it was standard new patch hiccups, and closed the client down to restart it. However, restarting leads me to a blank white screen. The fans whir, the menu music plays, everything except actually being able to see the menu. My computer also chugs incredibly while in this state.

I've attempted the workarounds that others have mentioned in this thread, and I've even tried purging all Eve-related files and doing a fresh install from a newly downloaded Inferno client, yet nothing seems to work. Any pointers or assistance would be greatly appreciated.
a'akanelle
Science and Trade Institute
Caldari State
#134 - 2012-05-29 12:03:08 UTC
Well a new patch is download and installed successfully, but the login screen still won't load.

MacBook Pro
2.3 GHz Intel Core i7
AMD Radeon HD 6750M 1024 MB
Mac OS X Lion 10.7.4 (11E53)

Not sure why I am bothering to post though. I mean it's not like this problem hasn't been documented almost a month ago, by myself, and others here and here , yet has not received a single acknowledgement by CCP nor any requests from CCP to help further diagnose the problem.

There are literally like maybe 20 - 30 new posts a day in this entire Macintosh forum. Of that maybe 5-10 are genuine support requests/problems. Is it really that difficult to have one person monitor and respond that issues are noted and offer some words of communication?
Twactor Head
Dark Matter Inception
Ministry of Inappropriate Footwork
#135 - 2012-05-29 18:11:16 UTC
a'akanelle wrote:
Well a new patch is download and installed successfully, but the login screen still won't load.



Confirming that the new patch installed successfully on my computer. However, my login screen will still not load. The Eve icon in my activity manager now displays a circle with a line through it instead of the Eve graphic and the game is as unplayable as yesterday.

:(
a'akanelle
Science and Trade Institute
Caldari State
#136 - 2012-05-30 19:04:20 UTC
Another day. Another Mac patch. Still no login screen. Still no communication from CCP.
a'akanelle
Science and Trade Institute
Caldari State
#137 - 2012-05-31 18:07:12 UTC
and... 1.05 doesn't resolve the issue either. Client still can't render the login screen.
Enyalius Jin
True North Solutions
Aurora Alliance
#138 - 2012-06-02 18:54:16 UTC
After I press the 'Play' button, the splash screen is just a copy of whatever happens to be on the background of my computer.

15 seconds later I get the following:



Unhandled page fault on read access to 0x0ef5fff0 at address 0xffff0eda.
Do you wish to debug it ?


Doesn't matter if I press Yes or No. Have tried redownloading the entire client, manually patching, etc. Not worked for weeks now.

iMac
3.06 GHz Intel Core i3
ATI Radeon HD 4670 256 MB
Mac OS X 10.6.8

Ironically it does work on my less powerful, 4-year-old MBP.

- Jin
Twactor Head
Dark Matter Inception
Ministry of Inappropriate Footwork
#139 - 2012-06-04 08:15:07 UTC
Twactor Head wrote:
I've attempted the workarounds that others have mentioned in this thread, and I've even tried purging all Eve-related files and doing a fresh install from a newly downloaded Inferno client, yet nothing seems to work. Any pointers or assistance would be greatly appreciated.


I thought that dragging the application from the Applications folder would serve to "uninstall" the client. You actually have to trash your entire Eve settings folder. This means overview settings, caches, all of it. Once you do that, you can reinstall your client from a fresh download and it will work, although you will have to reload any custom overview settings and rejoin channels etc. If you have an older client download, you should be able to reinstall from this as well, although you will have to update to Inferno.
Chris Schinkowski
Solaris Project
#140 - 2012-06-05 17:53:56 UTC
Ok, compared to the other issues discussed here this is only a minor thing, but the new missile effects don't work correctly on my Mac version. I have the 2011 MacBook Pro and whenever a missile is fired I only see some smoke but not the fire effect and the actual missile. On my laptop with Windows version it looks much better. Is anyone else having the same problem or is there just a problem with my drivers or something?