Macintosh

Yes this is intended.



Did you start the Launcher or the Game directly?

I have sent THREE petitions to them about the unhandled page fault problem with Eve played on my Mac. Each time I have been told that they are working on it, with no hint as to when it might be fixed. This has literally been going on for MONTHS, and I keep waiting around thinking "oh, well they're working on it, so the next patch should fix it", and each patch just makes it freeze more and more. I figured I'd stick it out until Inferno because it seemed like it made sense that it would be fixed in an entire new version... but literally five seconds after I start the game with Inferno installed, whelp........ unhandled page fault, game freezes, have to restart it.

The last reply I got was pissy and all "you know, if this was an easy problem to fix, it would be fixed by now, it is complicated and takes a lot of time", which I find almost insulting. It isn't free to have this game, and yet all I've been able to do is stay in nine sec for months, and when I am up to dealing with it freezing every ten minutes or so, I'll mine for a while. I haven't been able to do anything else. So basically they have gotten nearly a hundred dollars from me at this point, or more, for absolutely nothing in return.

If you're going to say you support Mac users, you should care about fixing known problems that a lot of mac users are having, or if you don't care, then just say so, drop your mac support, and only deal with windows customers. Oh wait, then you wouldn't be getting all the extra money we give you for no customer service in return. yay.

yes Ive tried deleting the preferences folder several times, it doesn't fix this

Yes, there's a separate application package inside the main application package. The main package wrapper is supposed to contain the framework and scripts for the launcher, as well as the game that the launcher is supposed to launch. Official Cider ports have been doing this for years, now.

Processor 2 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.3
will not load when i hit play

I am a computer game player not a computer programmer. Why is it impossible for CCP to hire competent programmers that can work thru the same problems that persist for Mac user update to update, patch to patch? Why does CCP think it's okay to use paying customers as diagnostic troubleshooters?

I do not think it appropriate that your usually unsuccessful workarounds entail digging deep into setup files and rewriting things your programmers should not have gotten wrong in the first place.

I pay money to play EVE ..... not to spend hours pretending to be a computer wiz ready to troubleshoot problems and give high end solutions to get the game to operate.

Please give me a fair return for my subscription fee ..... a game that operates, patches that do not load corrupted files, and customer support that actually gives a damn about Mac users ..... right now you are zero for 3.

I the paying customer cannot login and have to reinstall the game from scratch HOPING that will at least let me log on so i can get back to have system freezes every five minutes .... the good old days compared to now ..... because the installer on the patch was a total fail.

I found something interesting. I was testing out a comment that when in windowed mode, minimizing with command-m does not work. I found it did work, it minimized the client into the dock, and clicking the icon in the dock brought back the client. But then the failure: The client was frozen!

Wondering what to do I by chance clicked on the dock icon for starting the launcher. The launcher did start, but not wanting to make a bigger problem, I just closed it.

And the client unfroze.

For me this is a fully repeatable way to make the client freeze and to bring it back. I do not know if its the same freeze as happens by chance now and then.

Recap: To freeze the client, be in window mode, hit command-m to minimize, click the minimized icon in the dock. To unfreeze: open, then close the launcher.

For anyone getting random freezes, please stay in window mode and test to see if opening, then closing the launcher unfreezes the client. Note there are new screen resolutions so you can set to so nothing is lost off the bottom of the screen while in windowed mode.

Macbook Pro
Intel core i7
8 GB
Nvidia GeForce GT 330M 512 MB
OSX10.7.3

The update has been downloaded. The client will now close and the update process begin.

Press 'OK' to continue.

I hit Ok and it just turns off.

Ok weird, I went into my applications and started EVE from there and the patch started to apply. humm...

Ok so I got the error that many people got in the beginning. Since my training queue was almost done (yes I know it was stupid of me), I scrapped the client and spent the next 4 hours downloading the full client. It worked just fine.
Now there's a second (small) patch out. Except it won't patch. The client downloads it and says ready to update, but nothing happens. I've tried several times without success. I am NOT going to download the full client again!
Fix this please CCP, damnit, it's what we pay you for! You don't want to lose subs do you? There should be a full dev team devoted to mac, and if you can't spare the man power, get more please!

I get the weird audio thing at gates too. The overview font thing I fixed by going into the overview settings, under appearance, and clicking the "Use small font" checkbox.

Before April 26th patch

I had two client EO1 and EO2, so i have the habit to change info.plist file and everything was fine.

After April 26th patch

I still have two client, i still change info.plist

- EO1, no prob
- EO2 -> I have Inferno screen for 1 sec then crash

if in my EO2 info.plist i put EO1 in bundle name... it works.. .but not if I put EO2

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