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Issues, Workarounds & Localization

 
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Windows 64bit Incompatibility

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MissileClub
DarkTriad
#1 - 2012-03-21 03:36:49 UTC
I've been having this issue sense 1.5.2 but was able to launch out of the ExeFile in the bin folder.

Now I need the launcher to upload the latest patch which I downloaded manually for the game to be able to work correctly.

repair.exe does not do anything and I get this update when the EVE Online Update Setup window occurs.

Exception in thread Thread-7:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

Any help would be appreciated

TL:DR I have the PATCH file but am unable to upload it due to windows 64-bit incompatibility of launcher.
Aethlyn
Brutor Tribe
Minmatar Republic
#2 - 2012-03-21 09:20:36 UTC
Are you using some kind of packet filter or content blocker or whatever modifying files you download (e.g. removing ads)? This sounds like something modifies everything the patcher and/or repair.exe try to download. Also check your computer for viruses or troyans possibly modifying downloaded files. An error message regarding "Windows 64-bit incompatbility" usually tells you there's something wrong with the file, because the only valid/undamaged executables that should show you that error are old 16-bit executables. If you can't find any reason for the weird behaviour, run HijackThis, upload the log at http://pastebin.com and link it here.

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CCP Cascade
#3 - 2012-03-21 10:35:55 UTC
Hi,

As Aethlyn said, this is most likely because the Launcher executable has become corrupted most likely because of a faulty download.

To fix it:

1. Download this http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_TQ_1_11.exe
2. Point it to where you have installed EVE Online
3. Start EVE Online

Associate Technical Producer - Core Technology Group
In3v
Blue Canary
Watch This
#4 - 2012-03-21 12:12:45 UTC
This still doesn't work for me every patch i have to re d/l the whole client despite using all your work around methods and such its starting to get really annoying .
Aethlyn
Brutor Tribe
Minmatar Republic
#5 - 2012-03-21 15:51:57 UTC  |  Edited by: Aethlyn
Try the following:
  • Go to C:\Users\[YourAccount]\AppData\Local\CCP\EVE.
  • Delete the folder "Downloads".
  • Then open the folder matching your install location, e.g. the one starting with "C_Games_Eve_Online..." if you've got the game installed to "C:\Games\Eve Online".
  • Once inside, delete the folder "Cache".
  • Open the folder where your game is installed and rename the sub folder "Launcher" to "Launcher-old".
  • Run repair.exe and let it finish repairing.
  • If everything works as expected, delete the "Launcher-old" folder.

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MissileClub
DarkTriad
#6 - 2012-03-22 19:36:32 UTC
CCP Cascade wrote:
Hi,

As Aethlyn said, this is most likely because the Launcher executable has become corrupted most likely because of a faulty download.

To fix it:

1. Download this http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_TQ_1_11.exe
2. Point it to where you have installed EVE Online
3. Start EVE Online


I got an error message saying
Error opening file for writing: C:\Program files (x86)\...\launcher\launcher.exe

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.
Thak Navari
State War Academy
Caldari State
#7 - 2012-03-22 20:16:34 UTC
I get contact vendor to get a 64 bit windows compatible version. Any suggestions?
Aethlyn
Brutor Tribe
Minmatar Republic
#8 - 2012-03-22 22:13:22 UTC
MissileClub wrote:
CCP Cascade wrote:
Hi,

As Aethlyn said, this is most likely because the Launcher executable has become corrupted most likely because of a faulty download.

To fix it:

1. Download this http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_TQ_1_11.exe
2. Point it to where you have installed EVE Online
3. Start EVE Online


I got an error message saying
Error opening file for writing: C:\Program files (x86)\...\launcher\launcher.exe

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

The launcher is still running and/or opened in background (you might not see it). Reboot first, then try reinstalling the launcher.

@Thak:
Have you tried reinstalling the launcher using the link above?

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eugenrullz
Garoun Investment Bank
Gallente Federation
#9 - 2012-03-22 22:27:44 UTC
CCP Cascade wrote:
Hi,

As Aethlyn said, this is most likely because the Launcher executable has become corrupted most likely because of a faulty download.

To fix it:

1. Download this http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_TQ_1_11.exe
2. Point it to where you have installed EVE Online
3. Start EVE Online


Dose not work!
Thak Navari
State War Academy
Caldari State
#10 - 2012-03-22 22:48:44 UTC
Yes I did try it and it still gives me that it is not compatiable with the windows Im running.
Aethlyn
Brutor Tribe
Minmatar Republic
#11 - 2012-03-23 10:27:29 UTC
This sounds VERY odd. Could you check your hard disk for errors, if you've got the time, scan for bad sectors, too.

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MissileClub
DarkTriad
#12 - 2012-03-23 16:13:27 UTC
Rebooted and ran the program again. It ran fully, but still having 64-bit incompatibility issue when I tried to launch EVE.
Aethlyn
Brutor Tribe
Minmatar Republic
#13 - 2012-03-23 16:47:54 UTC
Did you delete or rename the launcher folder before repairing? Otherwise it might for whatever skip updating it (did that for me once).

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MissileClub
DarkTriad
#14 - 2012-03-23 17:05:02 UTC
Aethlyn wrote:
Did you delete or rename the launcher folder before repairing? Otherwise it might for whatever skip updating it (did that for me once).


I just did that, and still getting an error message. Maybe my desktop shortcut is directed to the wrong place? Is there a way to fix that?
Aethlyn
Brutor Tribe
Minmatar Republic
#15 - 2012-03-23 17:24:54 UTC
Your desktop shortcut should point to eve.exe - if any of the other settings is wrong (e.g. the working dir) it shouldn't run at all (i.e. not even showing the 64 bit warning). Data corruption most likely points to some issue with the downloaded data and/or their representation on your hard disk (i.e. something getting broken somewhere).
I still think there might be something else interfering, e.g. anti-virus, firewall and/or packet filter. Is there any such solution active?

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Damien Hearse
University of Caille
Gallente Federation
#16 - 2012-04-30 16:58:08 UTC
Yep on Vista64 and having the same problem after virtually every update. Sending me nuts. Have emailed support, will let you know.
Nataliya Barre
Men of Mayhem Inc.
Stockholm Syndrome.
#17 - 2012-04-30 21:29:02 UTC
MissileClub wrote:
CCP Cascade wrote:
Hi,

As Aethlyn said, this is most likely because the Launcher executable has become corrupted most likely because of a faulty download.

To fix it:

1. Download this http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_TQ_1_11.exe
2. Point it to where you have installed EVE Online
3. Start EVE Online


I got an error message saying
Error opening file for writing: C:\Program files (x86)\...\launcher\launcher.exe

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.


just a thought:
Have you tryed to run it as admin? (right click -> run as admin)