Issues, Workarounds & Localization

Omggg so happy because i am not the only one with this damn problem, same **** happend to me since i use Windows Premium x64.

I did update to the latest whql drivers and used driversweeper in safe mode. I ran memtest over 48 hours without a single error. The temp on my GPU (as shown in MSI afterburner on G15 lcd) is never above 70 celsius with two clients running, both windowed and assigned to their own separate monitor.

To me it looks like it is happening when having 2 accounts active. And I don't lock up completely. My framerate just drops under 10 fps. What I did notice that it seems to be triggered by undocking or jumping to another system. After a few minutes things return to a normal state and my framerate goes up to a capped 60 on both screens with an ocassional drop to 45-50.

Only thing I can try is to look at my motherboard temperatures, but I hardly doubt they are the issue.

I'm also still seeing this issue (or a similar one) occurring semi-randomly only while running EVE if I install any nVidia driver newer than 270.61. It results in a black-screen hard-lock of the GPU, but sound in the background (music, TS3 chatter, etc.) continues to play. nVidia's 270.61 driver appears to negate whatever the issue is entirely, as I have not crashed whatsoever in the week since reverting. The revert does however prevent me from playing a number of other games, most notably Battlefield 3 which locks up entirely on this driver (but works fine on anything 285.62 or newer).

I first had it happen recently around the start of March and have previously seen this before the current spate sometime during mid 2011. During that stretch of issues I configured both Telnet and WinSSHd on the affected computer so that I could connect remotely to a console when it occurred in an effort to cause a clean reboot instead of using the reset button, which did work successfully (I was able to remote in and reboot without issue).

System config:
Mobo: EVGA 780i FTW (132-YW-E178-A1), nForce driver 15.58
CPU: Intel Core2 Quad Q9650, stock clocks (though previously OC'd to 3.6GHz w/o issue), Thermaltake V1 heatsink
RAM: 8GB Corsair XMS3200 DDR2 1066 5-5-5-15, 2GB x4 (matched pair kits x2), running at 800MHz 5-5-5-18 for stability
GPU: BFG GTX 285 "OCFUBE," factory clocks and cooler, BIOS 62.00.69.00.11, drivers 275.33, 285.62, 290.36, 295.73, 296.10 tested to result in crash among others before reverting to 270.61, PhysX set to Auto in NVCP (binds to GPU)
Display Config: 2x 1600x1200@60 LCDs, DVI, spanned desktop (typical dual-monitor config)
Soundcard: Creative SoundBlaster X-Fi Elite Pro, driver 2.18.0015A
PSU: Silverstone 800W
Storage: 2x IDE DVD-R/RW/RAM, 8x SATA drives, capacity varies 250GB-2TB, SMART-monitored as Healthy
OS: Windows 7 Professional x64 SP1 with all available updates applied

EVE graphics settings:
Display: Window mode, 1600x1178 (maximized window on 1600x1200), UI Scaling - 100%, Display Adapter - NVIDIA GeForce GTX 285 1, Interval immediate, Camera settings at defaults
Center column: All Enabled except Low Quality Characters, Texture Quality Medium
Graphic Content: Resource Cache Enabled - Yes, HDR Enabled - No, Load Station Environment - Yes, Anti-Aliasing - Disabled, Post Processing - High, Shader Quality - High, Texture Quality - High, LOD Quality - Medium, Shadow Quality - Low, Interior Effects - High, Interior Shader Quality - High

To directly address GM Retrofire's post:

A) I don't have a shortcut of this type currently set up. Does it still function with the new builds including the launcher?
(As a capital pilot I can't risk a crash while playing the game normally unless any losses incurred as a result have reimbursement guaranteed in writing beforehand (yes, I know this won't happen), but it would be good to know in case I have a chance to troubleshoot the issue directly, and for anyone else attempting to do so.)

B) I do have Pingplotter installed on all of my computers, but given that I'm experiencing this as a GPU hard-lock and that an additional client instance on a separate computer continued to function normally I don't believe the issue to be network related. That said, this is available upon request if CCP deems it still helpful. EDIT 1: Including this in my petition, 1440 traces, 2.5s interval (one hour).

C) A logserver file would likely not be able to be saved given the GPU hard-lock (unless there's a remote console of some sort for it). If there's a console or a way to set up an auto-save, available upon request.

D) The most recent crashdump is prior to the current occurrences of the issue, but the three I have and any future ones are available upon request. EDIT 1: Including most recent in petition despite probable unrelated.

E) I'll include a copy of this on the Technical petition I'll be filing later today, though it will be with the currently installed 270.61 nVidia driver. I'll also include OpenHardwareMonitor data showing temperature and voltage fluctuations during normal use (everything appears normal to me, CPU does not exceed 55 C on any core, GPU peaks at 80 C).

Petition ID: 2827442

Please let me know if there is anything I can do to help resolve this issue beyond the info I'm able to provide currently (and that which will be privately shared with CCP via petition attachments).

Valt

Same thing here. It appears everyone experiencing this issue is using nVidia GPUs

And where are the responses? Where the people who are now supposed to be responding to us? to the issues we have raised? Are they off creating new effects? does our gun create the effect of a fungal puffball while our client ***** itself?

I have been dealing with the same issue for some months now, also a nvidia user. I can run everything else, skrim, bf3, farcry, crysis at full settings but eve locks my computer up solid. that is unless i turn off my Vipre antivirus altogether. I have gone through the steps with vipre thinking it was a conflict with it but no its not the issue. I have deleted and reinstalled drivers, deleted programs I have installed since the problem started and still eve will not work properly.

I have quite similar specs although a slightly different issue.

2700K, 16gb Vengeance RAM, 256GB Crucial M4 SSD, Asus Z58 board, 2x 6970 in crossfire, Win 7 64bit, ATI 12.3 drivers

Creeping VRAM use (as observed in MSI afterburner) and crashing once or more per day. 0x0A STOP error and computer reboots. Nothing in Error Reporting or viewable by BlueScreenViewer.

Never had this problem (and nothing changed) since I built the machine in Dec and it started happening after latest patch.

Update to my previous post. After reading about voltage problems with the ASRock Z68 Extreme4 and after months of adjusting voltages on the board, I decided to replace the board with the ASUS P8Z68-V/GEN3. I guess it wasn't a problem with the motherboard, because I'm getting the same crashes with EVE on the ASUS board. I've quadruple checked my memory, and the CPU is fine. There is absolutely no overheating occurring anywhere on my rig. I'm baffled by this. It started with the first Crucible expansion for me. Everything before Crucible was stable. Due to the crashing, I can only provide a DxDiag. Petition filed.

Also happening to me. Started around the time the new launcher was introduced (although it probably has no link at all)

I can play for long stretches with no freeze but I can get 2 freezes within an hour sometimes. Can't kill the process, the whole computer is frozen (music/youtube videos stop playing).

It really appears to be totally random. 1 client or 2 running doesn't seem to make a difference, neither does youtube, VLC, iTunes... I've had crashes with only Eve running and with a bunch of other programs running. I have all graphics settings maxed out and playing in Fixed Window mode.

Computer's been the same for years, save for the graphics card, which I replaced a couple of months ago. Had a 8800GT, now have a GTX560 (surprise!).

Cheers!

Same issue here ... total computer freeze from time to time.

Recently upgraded my entire hardware, but the problem remains. Eve is also the only game/program that does that to my computer, thus the issue is clearly on EVE side. I am getting too frustrated and most likely will disable my accounts as I have found no way to solve it over the past 2 months - tried all the "help" provided in this forum and in many others. Sucks big time.