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Issues, Workarounds & Localization

 
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Launcher fails @ 2/3

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Aerious
School of Applied Knowledge
Caldari State
#1 - 2012-03-14 07:51:02 UTC  |  Edited by: Aerious
Error here: http://pastebin.com/aNgVJrAG

Is it possible to delete the patch and retry?

Update:

The above is on a Vista HP x64 PC

The patch succeeds on Win7 Pro x64 PC

"They worried we would eventually offer not just vanity items, but ones that would give the Haves an unfair advantage over the Have-Nots."
CCP Cascade
#2 - 2012-03-14 09:38:49 UTC
Hi there,

Have you tried closing google Chrome while running the Launcher? Some people have reported that it is the browser which is causing this.

Please let us know if this resolves the problem.

Associate Technical Producer - Core Technology Group
Aerious
School of Applied Knowledge
Caldari State
#3 - 2012-03-14 09:45:00 UTC
I do not use google chrome and on the vista pc no program was running while the client was being patched.

But on the win7 i was playing chess @ instantchess dot com via firefox during patching and that finished without a problem Ugh

"They worried we would eventually offer not just vanity items, but ones that would give the Haves an unfair advantage over the Have-Nots."
CCP Donut Golem
C C P
C C P Alliance
#4 - 2012-03-14 12:39:47 UTC
Hi, I'd like to look through this with you, do you have some time to help me gather data?
Samuel Wess
Doomheim
#5 - 2012-03-14 13:12:24 UTC
Launcher fails at the following:

It does not close when i hit play button and the game starts.

Downloading patch for each client, even if its the same patch applied to all clients.

Walk into the club like "What up? I got a big cockpit!"
CCP Donut Golem
C C P
C C P Alliance
#6 - 2012-03-14 13:29:00 UTC
Samuel Wess wrote:
Launcher fails at the following:

It does not close when i hit play button and the game starts.

Downloading patch for each client, even if its the same patch applied to all clients.


Does this occur even with the option to hide it checked?

Regarding multiple clients, have you tried the Import/Export patch functionality in the Settings menu?
Mar Drakar
LDK
#7 - 2012-03-14 13:58:21 UTC
I had this same problem.
win 7 here.
I tried t orename the faulting file and accidently - firefox was using it... I was of course "wtf is this ????" killed firefox, and then patch wenth through, however why the F*** firefox was opening my eve files I have no idea.
CCP Donut Golem
C C P
C C P Alliance
#8 - 2012-03-14 14:02:46 UTC
Mar Drakar wrote:
I had this same problem.
win 7 here.
I tried t orename the faulting file and accidently - firefox was using it... I was of course "wtf is this ????" killed firefox, and then patch wenth through, however why the F*** firefox was opening my eve files I have no idea.


People have been mentioning this, but we're having trouble getting an internal reproduction of the issue, browser related or otherwise. I take it you've successfully patched both today and yesterday?
Aethlyn
Brutor Tribe
Minmatar Republic
#9 - 2012-03-14 14:37:58 UTC
For me it (obviously) happened due to opening one of the clickable links in the launcher during patching (which still doesn't work btw. - still a blank page! - IE9).

Looking for more thoughts? Follow me on Twitter.
Aerious
School of Applied Knowledge
Caldari State
#10 - 2012-03-14 14:42:37 UTC  |  Edited by: Aerious
CCP Donut Golem wrote:
Hi, I'd like to look through this with you, do you have some time to help me gather data?


I deleted the patch file, cleared out all temp files from Vista pc using DiskMax and re-tried and everything went through perfectly. That includes the latest patch from DT.

On the Win7 pc, i was streaming a movie in Firefox while patching(today's patch) and that worked perfectly.

Not sure i can be of assistance since the Vista pc patched correctly, but always willing to help.

"They worried we would eventually offer not just vanity items, but ones that would give the Haves an unfair advantage over the Have-Nots."
Samuel Wess
Doomheim
#11 - 2012-03-15 13:24:42 UTC
CCP Donut Golem wrote:
Samuel Wess wrote:
Launcher fails at the following:

It does not close when i hit play button and the game starts.

Downloading patch for each client, even if its the same patch applied to all clients.


Does this occur even with the option to hide it checked?

Regarding multiple clients, have you tried the Import/Export patch functionality in the Settings menu?



Obviously I failed at opening settings :))

Walk into the club like "What up? I got a big cockpit!"