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EVE Launcher installation

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Minmatar Assassin
Utopian Research I.E.L.
#121 - 2012-03-14 06:50:44 UTC  |  Edited by: Minmatar Assassin
tAXsED wrote:
So i run the update, it says 'an error occurred - try to run repair.exe'.

I try to run repair.exe, it says 'an error occurred-view repair.log'
there is no repair.log

What the?

Win7 32


Me having same problem. Guy asked long ago about THAT problem and i could not find any answer.

REBOOT PC, RUN REPAIR... dear Cascade your instructions does work.

Please respect your Customers and don't realise so not quality products in future which just waste time of your clients. Reading 3 hours all these forums how to run payable program is really low level for developers and your company.

My system is Win7 32, i got uninstalled old data, and reinstalled EVE client from new fresh download. still nothing lauches, getting same log from reapir.exe - 'an error occurred-view repair.log ' here screen


Can anyone link/point me how to run this game?
Ender Karazaki
Sebiestor Tribe
Minmatar Republic
#122 - 2012-03-14 07:27:16 UTC
I've been crashing a lot today. I mean my computer completely freezes and even my mouse pointer won't move. This never happened before todays patch. Any ideas on how I can figure out what's happening and how to fix it?
Biff Rodgers
Caldari Provisions
Caldari State
#123 - 2012-03-14 08:03:52 UTC  |  Edited by: Biff Rodgers
Ha, I got the same issue on XP sp3, Mind you I was logged on with a user account, used the "run as" to install using the admin account. Fail.
Logged on as admin, ran the repair as instructions reported, fail.
Cleared out the temp folder from %admin account%\local settings\temp.
Ran repair again, fail.
Cleared that temp folder again, ran eve.exe, success.
Updated exe fine, downloaded 140 odd MB in the process.
Logged off admin and back on as user, game runs fine.

Next issue, in game:
I guess the DEVs find it funny messing around with the Neocom.
Warped to customs office in workhole with a Bustard, Drop off TII product and pick up a load of expensive TIII product, time spent at Customs, 2 seconds, go to warp back to POS.... WTF, who fracked up the NEOCOM!!!, Made emergency warp to anywhere and figure it out on the way. This is not the only messup I have come across after a large update. Why do they do this?
Tanis Arkarum
Dark Order Of Thakisis
#124 - 2012-03-14 08:30:23 UTC  |  Edited by: Tanis Arkarum
Hi There

I experience a problem with the new patch since this morning.
Before the implementation of the new Launcher i could run 5 clients without a problem on my computer from a single Installation of Eve. Now if I start more than 2 accounts my computer acts as if i have used the RESET button, the monitor turns black and the next thing i see is the BIOS startup menu...computer boots again. This has never happend before.

I was suspiciouse if maybe some hardware was broken (incidentially), so i started a lot of programms/games to push the system resources to the max. For over an hour my system was stable, but starting Eve again led to a crash with more that 2 accounts running at the same time.

Tried repairtool procedure like announced, does not help.

My System:
WIN XP 32
4GB RAM (3584 MB usable)
DualCore Intel Core 2 Duo, 2666 MHz
Gigabyte GA-P35-DS3P
ATI Radeon HD 4800 Series (512 MB)

Cheers!
sniperNZSAS
Southern Cross Silver Shields
Flying Dangerous
#125 - 2012-03-14 08:43:43 UTC
I've got this problem too. Win 7 64. Fails to install launcher, says run repair. I run repair, it says there is an update available. If i click yes, i get the same message as installing the patch. If i click no, repair runs for 15 minutes and then returns an error. What the F*** CCP just by downloading a patch you kill me eve client. I just resubed today so I can start my training cue, and now I can't even do that! Petition this ****, I want 24 extra game time.
sniperNZSAS
Southern Cross Silver Shields
Flying Dangerous
#126 - 2012-03-14 08:57:55 UTC
Last few lines of repair log;

Restoring: launcher\libcef.dll
Warning: failed to add block - (1529019086, '9\xe1\x0elgt\xcc\x9d=jd\xef;i\xe0j')
Warning: failed to add block - (-1702028563, ' \x87\x11d/)\x9e\xc2k\xa3\x19\xc37g\x1f\x9b')
Warning: failed to add block - (-2147483648, '\xfc\xd6\xbc\xb5l\x16\x89\xfc\xef(\xb5|"G[\xad')
Warning: failed to add block - (-2147483648, '\xfc\xd6\xbc\xb5l\x16\x89\xfc\xef(\xb5|"G[\xad')
Warning: failed to add block - (1560328704, 'S\xe9yT}\x8c.\xa8e`\xacE\xde\x08\xae%')
Restoring: launcher\library.zip
Warning: failed to add block - (1592731249, 's\xa5\xa8\xe0\x1e\r \xf7\x9c\xe8\x9dN\xd6fi\xc6')
Warning: failed to add block - (-114389485, 'f\xf3\xf0\xf43\xfb\x18\xc4\x13\xad\xba\x8f\xac\xe2pn')
(7/7) Applying patch: 100.0%, 00m00s
Deleting downloaded temporary data
(1/7) Downloading index: Initializing ...
(1/7) Downloading index: 100.0%, 17.94 KB/17.94 KB, 3.58 KB/s, 00m00s
(2/7) Hashing files: Initializing ...
(2/7) Hashing files: 100.0%, 00m00s
(3/7) Downloading recipes: Initializing ...
(3/7) Downloading recipes: 100.0%, 12.35 KB/12.35 KB, 2.46 KB/s, 00m00s
(4/7) Calculating patch: Initializing ...
launcher\libcef.dll, missing 5 out of 310 blocks
(4/7) Calculating patch: 100.0%, 00m00s
launcher\library.zip, missing 2 out of 322 blocks
(5/7) Loading cache: Initializing ...
(5/7) Loading cache: 100.0%, 00m00s
(6/7) Downloading patch: Initializing ...
(6/7) Downloading patch: 100.0%, 58.68 KB/58.68 KB, 11.73 KB/s, 00m00s
(7/7) Applying patch: Initializing ...
Restoring: launcher\libcef.dll
Warning: failed to add block - (1560328704, 'S\xe9yT}\x8c.\xa8e`\xacE\xde\x08\xae%')
Restoring: launcher\library.zip
Warning: failed to add block - (1592731249, 's\xa5\xa8\xe0\x1e\r \xf7\x9c\xe8\x9dN\xd6fi\xc6')
(7/7) Applying patch: 100.0%, 00m00s
Deleting downloaded temporary data
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 82, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 199, in Repair
File "repairTool\repairLogic.pyc", line 369, in Restore
File "zsync\zsync.pyc", line 405, in RestoreFolder
FileSyncError: Too many retries
Total Runtime: 0h01m14s
Snedige Rekel
FFFFFFFUUUUUUUUUUUU
#127 - 2012-03-14 10:51:58 UTC
This is a nightmare of an update. You guys are really doing it wrong.

I have 3 clients on which i run eve online

The first one i install this on is a laptop at work that does not start up or open anything after the patching is complete. I only see a black screen and that is the end of it
I have to CTRL-ALT-DELETE it to get my laptop back working again
This morning the launcher started by downloading an update and then crashed again after launching the program
All i see is a black screen of nothing

I have installed the new launcher om my second system, that did manage to start up but only to find the client to be EXTREMELY slow (on a VERY good PC) and after setting all the graphic details to an absolute minimum i get some performance out of it

The third computer i have installed the new launcher on just downloaded the new launcher and then nothing happened
I saw the launcher window, but the progress indicator bar did not start for 15 minutes
I have reset the computer and restarted the eve client and only received the error message that i will paste under this message
This is actually on a 8 core, 8GB memory, full SSD machine that is probably the fastest around on the consumer market at the moment. It just crashes horribly

Now guys, pleas don't give me that S**T about me having to re-download the whole program, adjusting my settings etc... etc... and your whole arrogant attitude of "our clients are doing it wrong"
I actually am CEO / CTO of a large internet company and currently in charge of a large scale IT department. I know what i am talking about when it comes to releasing updates / new software

Releasing stuff that manages to crashes 3 different machines is a major error and a very very very good example of failing programmers / coding.

Working like this is an insult to your loyal customers that already have to put up with crashing servers, time dilation, captain quarters that NOBODY want etc.. etc..

Managment at CCP, take up your responsibility and reorganise your company. Roll back this error and use your common sense. Don't let your IT department be so powerfull that it can ruin your business.


Traceback (most recent call last)
can not be posted because HTML is not allowed.
CCP Gangleri
C C P
C C P Alliance
#128 - 2012-03-14 11:44:20 UTC
Dalcho wrote:
Where can I download updated version for MAC???

Any ideas!!


You can download the latest EVE client here:
http://community.eveonline.com/download/

But if you are having trouble updating via the usual methods please provide some data on what is going wrong so we can try to help.

John Time wrote:
CAN SOMEONE POST A WAY TO DO THIS ON MAC!!!


What exactly is it you are trying to do? Please provide some more info so we can try to help you.

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
Nic Seedaeng
Aliastra
Gallente Federation
#129 - 2012-03-14 11:44:41 UTC
HELP FOR MAC USER NEEDED.

downloaded the patch and then eve stalled while patching. I waited 15 min and then had to force quit. the app.
Now starting the Eve Online app, gives this message from OSX:
"You can't open the application EVE Online because it may be damaged or incomplete."

So what can I do now to solve this, there is no repair tool on the mac client? can i re-download the patch and rerun it? and how?

A re-download of the whole client app is out of the question for me. I have no broadband from where i live now.
Thanks if you can help.

Nic

OSX 10.7.2
DonRA Duki
Addicted to Shljivovica
Addicted to Shljivovica Alliance
#130 - 2012-03-14 12:05:44 UTC
After yesterday struggle with update today new struggle game

after launcher update this massage appears

launcher.exe cannot start or run due to incompatible with 64-bit version of Windows "

pls help
Anna Finster
Science and Trade Institute
Caldari State
#131 - 2012-03-14 12:11:55 UTC
"ccp broke my game, boo hoo *angryfist* boo hoo hoo"

jeez, stop yelling, seriously... bunch of nerds... this stuff can happen... just bear with it, take a chill pill, go out and enjoy the first days of spring...
Ballistic Orb
Three White Moons
#132 - 2012-03-14 12:26:47 UTC  |  Edited by: Ballistic Orb
CCP Cascade wrote:
As of 01:40 GMT (14th March) we released a new Launcher (Version 1.09) and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.

Those of you experiencing issues with the Launcher or updating the game, please follow these steps:

1. Reboot the computer.
2. Navigate to the EVE client install folder.
3. Run the Repair tool until it finshes.
4. Run eve.exe from the same folder

We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.

Please let us know if this resolves the issues you are experiencing.

This does not help at all, still getting same error

patch_win.exe.log:

Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 522, in callback
TypeError: Error while decompressing: 1

Exception in thread Thread-7:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

repair.exe.log:

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

Yesterday, after crucible 1.5, i got the same problem, but then i've read this post from CCP Mandrake:

This is a bit tricky, but i have a workaround for you

1. Run the repair.exe in you client folder. Let it update your client.
2. to start eve online, run ExeFile.exe that is inside the client bin folder instead of eve.exe

Then i could play eve again... But today, after your "fix" (fail) patch this workaround doesn't work, becouse the game can't update and i can't play the game at all... Nice work. :) It would be nice to be able to play the game once more.

P.S I'm running Windows 7 32 bit, English language
Aronfly Kenobi
Eryon Riders
#133 - 2012-03-14 12:34:47 UTC  |  Edited by: Aronfly Kenobi
Tried to copy the EVE folder to the root of another HD, ran the Repair tool, but still the same error.
Rebooting doesn't help either.


1. Turn on the PC
2. double-click on EVE shortcut on the desktop
3. EVE opens and a message box appears telling me there is a new update to install
4. Click OK and EVE closes
5. An installation box appears installing the update
6. Installation ends with an error, telling me there is a log file with the error description (patch_win.exe.log)
- 6.1. if I click OK, the contents of the temp log folder are deleted
- 6.2. If I check the log file, before clicking OK in the previous step, this is what it's written:

Exception in thread Thread-7:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 761, in callback
FileSyncError: data corruption


7. Close the error log file
8. Click OK in the update installation error message box
9. I'm back to the start
10. Open EVE folder and run the Repair tool
11. A message box appears telling me there is a newer version of the Repair tool
12. Click OK to update it and a new installation window appears
13. Installation ends successefully
14. The Repair tool opens and starts to Hash the EVE files
15. After a wile the Repair tool ends working... according to it: successfully
16. Click CLOSE in the Repair Tool and a message box appears saying there were Errors, to check file repair.exe.log
- 17.1. If I click OK, the contents of the tempo log folder are deleted
- 17.2. If I check that log error file, before clicking ok in the previous window, this is what it's written:

IException in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 761, in callback
FileSyncError: data corruption
No handlers could be found for logger "zsync"

18. Close the error log file
19. Click OK in the Repair tool error message box
20. I'm back to the start
21. Double-click on the EVE shortcut, on the desktop
22. A message box appears with this message "Unsupported 16-Bit Application": http://img52.imageshack.us/img52/9983/464acbf2ecf044a9bc8bab1.png
23. Click OK
24. I'm back to the start


I'm running Windows 7 64 bits
RaTTuS
BIG
#134 - 2012-03-14 13:03:53 UTC
1) my launcher says everything is uptodate ,
2) but when it launches eve that says incompatable version which
3) downloads an update and
4) launches the launcher
5) and goes back to 1)
this happens on a Vista64 and winXp SP3 machine

http://eveboard.com/ub/419190933-134.png http://i.imgur.com/kYLoKrM.png

cheese o'meter
Brutor Tribe
Minmatar Republic
#135 - 2012-03-14 13:15:07 UTC
Latley (with this new site), i cant find bit with out googling stuff, were to download the patchs, with this new luncher thingy were do i find that patch? my client has never auto updated and iv had trouble trying to use this new site cos there no use to it, i need the download link for the new laucher or the new patch with the laucher.
Kombat PL
Beach Boys
The Minions.
#136 - 2012-03-14 13:21:17 UTC
RaTTuS wrote:
1) my launcher says everything is uptodate ,
2) but when it launches eve that says incompatable version which
3) downloads an update and
4) launches the launcher
5) and goes back to 1)
this happens on a Vista64 and winXp SP3 machine

Same situation after 1.5.1 update I cannot play eve

After patching i keep getting 'The update has been downloaded. The client will now close and the update process begin. Press 'OK' to continue.' message.
When i click OK patcher process starts, patches the client, launches the launcher. When i click play I get 'The update has been downloaded...' message message and so on.
Tried launching exefile directly - no effect.
Tried using repair tool - no effect.
Tried deleting eve.exe and exefile.exe and then using repair tool - no effect.

The same on second computer....
Did I mention that everytime this happens the launcher settings are reset?
I just hope my boot.ini file is safe...
Wacktopia
Fleet-Up.com
Keep It Simple Software Group
#137 - 2012-03-14 13:48:04 UTC
GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.GET RID OF EVE LAUNCHER. IT SUCKS, CRASHES, AND TAKES AGES FOR ME TO LOG IN.

Kitchen sink? Seriousy, get your ship together -  Fleet-Up.com
Anna Finster
Science and Trade Institute
Caldari State
#138 - 2012-03-14 13:56:19 UTC  |  Edited by: Anna Finster
Wacktopia wrote:
ANGRY BITTER CAPSLOCK SPAM


do you expect anybody to read this ****?

regarding your launcher whine: RTFM, just set it to 'don't show unless patch available'
CCP Donut Golem
C C P
C C P Alliance
#139 - 2012-03-14 14:17:42 UTC
Hi, if anyone is experiencing an error similar to the following:

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyc", line 527, in Update
File "lib\update.pyc", line 576, in _Update
File "lib\update.pyc", line 304, in Run
File "zsync\zsync.pyc", line 1419, in ApplyPatch
File "zsync\zsync.pyc", line 1411, in ApplyPatch
WindowsError: [Error 32] The process cannot access the file because it is being used by another process: 'c:\\Games\\Steam\\steamapps\\common\\eve online\\resDX9.stuff'

Please visit me in this thread: https://forums.eveonline.com/default.aspx?g=posts&m=938606#post938606

I'd like to gather some additional data, with your help. Thanks!
Ranger 1
Ranger Corp
Vae. Victis.
#140 - 2012-03-14 14:28:47 UTC
1: installed updater fine.
2: Updating EVE on my main install failed.
3: Ran repair tool from launcher link, failed, ran a 2nd time, failed.
4: Thought "hmmm" I opened a link to an EVE web page from the launcher window and had it open the whole time... maybe I should shut it and try again.
5: Attempted install again and it performed flawlessly.
6: Repeated launcher and game install/update on an identical EVE installation on the same computer, perfect the first time.

Having a browser window open (using a link in the launcher) should have zero effect on all of this, it's just odd that the issue cleared up immediately after I closed it so I post this as food for thought.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.