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Feedback thread: Launcher on Singularity

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Maul555
Xen Investments
#181 - 2012-03-13 12:25:51 UTC  |  Edited by: Maul555
soooo... ready to get into the game... all patched up. I go to log in, and what do I see? An old school 5+ meg client update on the login screen, after the new launcher finished updating everything. Whats up with that? Aren't those supposed to be a thing of the past now?

screen cap
Etton Veil
Sebiestor Tribe
Minmatar Republic
#182 - 2012-03-13 12:26:35 UTC
I only skimmed through this thread, so please excuse me if this has already been brought up.

Quote:
If you are into sophisticated things like opera and hamburgers[...]

Sign me up for that. And when talking about opera, I really mean Opera, my favourite browser. Hitting a link in the launcher will open IE, which I do not use and nobody really should. Furthermore it will just sit there without an URL to open or is that just me?

Please make sure to use the system's chosen standard browser and passing an URL to it.

While I was writing this and the launcher downloaded stuff, it threw an exception: http://pastebin.de/24192
The Windows error in German says "cannot access file as it is used by another process".
Suffering Shadow
Heaven's Harvesters
#183 - 2012-03-13 12:39:01 UTC
Seems alright but I have several installs on my computer for a few reasons. So now I had to download all the data again and again. Its not a big problem as I dont pay / MB, but it is slowing things and makes more load for your servers.

Also I havent tested yet, but can you now run separate launchers at once and update the clients at the same time? If not that would be cool...
DalsieQ
KarmaFleet
Goonswarm Federation
#184 - 2012-03-13 12:41:49 UTC
Something wrong with the installer of the new Launcher..

launcher crashed on installation... entire client screwed now. 3 other corp members have the same issue.

Running
MAC OS X 10.7.3
on iMAC

Support is not being very useful at this stage..

Etton Veil
Sebiestor Tribe
Minmatar Republic
#185 - 2012-03-13 12:43:45 UTC
Suffering Shadow wrote:
Seems alright but I have several installs on my computer for a few reasons. So now I had to download all the data again and again. Its not a big problem as I dont pay / MB, but it is slowing things and makes more load for your servers.

Also I havent tested yet, but can you now run separate launchers at once and update the clients at the same time? If not that would be cool...
Try copying/overwriting the files of your extra clients with the ones from the client you updated. There should be no need to download everything again if you already have it on your disk.
Domino1352
The Scope
Gallente Federation
#186 - 2012-03-13 12:46:01 UTC
Ok

The new launcher .. Very slow and after an hour reports that patch was unsuccessful
so tried again.. Same result
tried repair.exe again it fails as well

a bit of a mess nothing works now...

any options that I should be trying???
CCP Cascade
#187 - 2012-03-13 12:53:11 UTC
Maul555 wrote:
An old school 5+ meg client update on the login screen, after the new launcher finished updating everything. Whats up with that? Aren't those supposed to be a thing of the past now?

screen cap


This is up next on our hitlist. We didn't want to change too many things at the initial release as it increases the risk of something going wrong. It was a big enough step to rewrite and replace the current client patching mechanic for both windows and Mac. Blink

But yes, this will be included in the Launcher in the future.

Quote:
The Windows error in German says "cannot access file as it is used by another process".


This is a known issue and will be resolved in a point release.

Quote:
Please make sure to use the system's chosen standard browser and passing an URL to it.


It does, we just tell the OS to open the link in the default browser. I just tried this on machine with Opera and it worked fine.


Quote:
Launcher doesn't closes after pressing PLAY. I don't think it's good


Open settings and go to the startup tab, you can make it close if you want it to.

Quote:
Seems alright but I have several installs on my computer for a few reasons.


See this page: http://wiki.eveonline.com/en/wiki/EVE_Launcher look at the patches settings tab and import/exporting patches.

Associate Technical Producer - Core Technology Group
sharon blade
Mortal-Strike Holdings
#188 - 2012-03-13 13:14:17 UTC
Exception during Controller._UpdateClient
Traceback (most recent call last):
File "lib\controller.pyc", line 492, in _UpdateClient
File "lib\update.pyc", line 609, in GetStatus
File "lib\update.pyc", line 204, in GetStatus
IndexError: list index out of range
Locals by frame, innermost last:
Frame __bootstrap in threading.pyc at line 503:



and a whole wall of error line messages after that...
and reading prior posts..

KNOWN ISSUES??

man u guys knew about problems and didnt bother to fix them b4 loading us with this???


old scholl programming lesson 101
'"the user doesn't care how much work goes into the program, they just want it to work"

my college professor told me that back in '89

"yes im old and cranky"
this is making me more cranky and older as i wait for this to chew its way through..
DRACOincarnation
Vanishing Point.
The Initiative.
#189 - 2012-03-13 18:24:10 UTC
Update requests an admin login from my windows. I am admin here, full admin, with all privs and logged in. There is no other admin account, nor another admin password. Refuses my admin acc+pass however, which means no install, which means no eve. First time I've ever seen that kind of request, as well. Not good.

"Wenn die Gesellschaft in Frieden und Freiheit leben will, dann braucht sie den Beitrag der Nachrichtendienste" W.S. "[...], dass die Deutschen Privatsphäre etwa so betrachten wie wir Amerikaner vielleicht Meinungs- oder Religionsfreiheit." M.H.

MOrganiaRow
Imperial Shipment
Amarr Empire
#190 - 2012-03-13 18:41:40 UTC
What a mess Ive been trying to get this thing to work all day. I had to remove the client from my computer and ow it refuses to reinstall. NOT HAPPY
Cosmic Tycoon
Caldari Provisions
Caldari State
#191 - 2012-03-13 18:59:41 UTC
Disaster!
It asks me to download the 3MB file, I do so, then install it errors and asks me to run the repair.exe which doesn't work.

Total diaster. I just came back to this game after a year break and I remember the frustrations of builds just never working on launch. Massive massive fail.
CCP Cascade
#192 - 2012-03-13 19:00:35 UTC
MOrganiaRow wrote:
What a mess Ive been trying to get this thing to work all day. I had to remove the client from my computer and ow it refuses to reinstall. NOT HAPPY


It is most likely saying that you still have files in the folder you're trying to install into. I would suggest going into that folder and manually deleting files you have there or install into another directory.

Associate Technical Producer - Core Technology Group
Johnny Martin
Republic Military School
Minmatar Republic
#193 - 2012-03-13 19:54:20 UTC
I can't belive that CCP copied imho the badest thing that the most other MMORPG have. It's slower, looks like the others and is the badest Idea they had for a long time. It's a lot slower, full of bugs and there's a good chance that you're client not gonna work. I had an "Exeption-Error" on C:\\Games\\EVE\\bin\\python27.dll. Very nice errorhandling What? To be honest, I saw that comming. I really miss the old updateing system. I really appreciated it and was proud that EVE don't had that bad launcher systems like everybody else. Can't belive that there are Spacepilots (customers) out there, who really demand such a useless tool. I'm just disappointed from CCP. Over..
Cosmic Tycoon
Caldari Provisions
Caldari State
#194 - 2012-03-13 21:07:44 UTC
Well I basically give up.

Patch doesn't install.

Repair tool loads nothing upon clicking it.

Uninstalled, then attempted to reinstall 'bulk data missing'

Downloaded the two zip files it told me to, 1 hour later 'nulk data missing'

Can't even get the client onto my computer now. Shambles and no help whatsoever.
ITSAssassin
The Scope
Gallente Federation
#195 - 2012-03-13 21:51:04 UTC  |  Edited by: ITSAssassin
This was my trouble message

Exception during UpdaterModule.Updat
Traceback (most recent call last)
File "lib\update.pyc", line 527, in Updat
File "lib\update.pyc", line 576, in _Updat
File "lib\update.pyc", line 304, in Ru
File "zsync\zsync.pyc", line 1419, in ApplyPatc
File "zsync\zsync.pyc", line 1411, in ApplyPatc
WindowsError: [Error 32] The process cannot access the file because it is being used by another process: 'C:\\Program Files (x86)\\CCP\\EVE\\resCharacterCreationBackdrops01.stuff
_____________________________________________________

All I did was killed the Internet Browser processes in my task manager and the patch went through just fine. I guess when you're at the Eve website it uses some files in the Eve folder and the patch can't do its thing.

Hope this helps someone

.
CCP Cascade
#196 - 2012-03-14 02:58:27 UTC
Quote:
All I did was killed the Internet Browser processes in my task manager and the patch went through just fine. I guess when you're at the Eve website it uses some files in the Eve folder and the patch can't do its thing.

Hope this helps someone


What browser are you using?

Associate Technical Producer - Core Technology Group
Bloodpetal
Tir Capital Management Group
#197 - 2012-03-14 04:48:41 UTC
CCP Cascade wrote:
Quote:
All I did was killed the Internet Browser processes in my task manager and the patch went through just fine. I guess when you're at the Eve website it uses some files in the Eve folder and the patch can't do its thing.

Hope this helps someone


What browser are you using?



I didn't have this issue, but another person on teamspeak said they were using Google Chrome and by closing the browsers they were able to resolve this too... But another person I told this to didn't seem to resolve the problem using this method.

w

Where I am.
Marvel Emerald
Carmen de statura feritate ac venatione bisontis
#198 - 2012-03-14 07:21:13 UTC
Put client update into launcher too!
Still need to reboot game several times before start to apply client updates.
Sae'than
DANGER CL0SE
#199 - 2012-03-14 08:44:42 UTC
Quote:
You can chose to only show the Launcher if there is an update to the game.


When will this actually be true for the Mac client without having to screw with config files? The option claimed to exist on the wiki… well, it doesn't exist. I really don't appreciate being forced to waste even more time than I already do, waiting for the loading of the emulation junk wrapped around the EVE client to finish loading so I can finally start to log in.

(wiki referenced: http://wiki.eveonline.com/en/wiki/EVE_Launcher)
Sae'than
DANGER CL0SE
#200 - 2012-03-14 08:50:20 UTC  |  Edited by: Sae'than
CCP Cascade wrote:
Quote:
Seems alright but I have several installs on my computer for a few reasons.


See this page: http://wiki.eveonline.com/en/wiki/EVE_Launcher look at the patches settings tab and import/exporting patches.


This would also be something nice… y'know, if it actually existed on the Mac version. The second class citizen thing gets old after a while… Ugh