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EVE Launcher installation

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CCP Cascade
#81 - 2012-03-13 21:11:32 UTC
Drahcir Nasom wrote:

Please tell me that this launcher is not going to waste so much time with future patches?
Drahcir


First of all, thanks for writing extremely detailed step by step feedback!

This is how it will be for future patches. The one patching to the new Launcher was more complicated because we needed to download the Launcher itself:

If you have unlimited high speed connection:

1. Start client 1,2,3,4
2. Let them download and apply patch
3. Click Play on client 1,2,3,4

If you want to use import/export patches

1. Start client 1
2. Launcher starts and downloads and applies the patch
3. Go to settings
4. Click Export
5. Open client 2,3,4
6. Go to Settings for client 2,3,4
7. Click Import
8. Let it apply the patch
9. Play.

Associate Technical Producer - Core Technology Group
Luminocity
The Dark Revenants
PLEASE NOT VIOLENCE OUR BOATS
#82 - 2012-03-13 21:12:20 UTC  |  Edited by: Luminocity
Drahcir Nasom wrote:
So, this launcher rubbish is supposed to be good is it?

Before Launcher:-
1. Start first Eve client, see there is a patch, close client.
2. Go to website, download patch, save to "Eve Patches" folder
3. Go to Eve Patches folder
4. Doubleclick patch file, install for default Eve folder
5. Repeat 4 for Eve2 folder
6. Repeat 4 for Eve3 folder
7. Repeat 4 for Eve4 folder.
8. Start first client and play game.

This patch
1. Start first Eve client, see there is a patch, close client
2. Go to website and find there are no more downloadable patches.
3. Start client 1 again to download patch
4. Start client 2 to download patch
5. Start client 3 to download patch
6. Start client 4 to download patch
7. Close all clients, first one starts patching, clients 2, 3 & 4 crash because only 1 patcher can run at a time
8. Client 1 downloads 22Mb patch
9. Client 1 installs patch and starts launcher
10. Launcher downloads 167Mb patch and installs it
11. Luckily I've read the forums and found I can export patch, so export patch to "Eve Patches" folder
12. Close client 1 launcher
13. Start client 2, it says patch has already been downloaded so restart and it starts patching.
14. Client 2 downloads the same 22Mb patch client 1 downloaded
15. Client 2 installs patch and starts launcher
16. Launcher starts downloading 167Mb patch again
17. Quickly jump to tools menu and import patch, this interrupts the download and installs the patch
18. Close Launcher
19. Repeat steps 13-18 for clients 3 and 4
20. Having read in the launcher settings that downloads the patch to the client root directory, go to check, and find that all 4 client folders now have a copy of the 167Mb patch in them which I don't need, so delete. Must set launchers 2-4 so they delete the patch after use, launcher 1 I'll have to manually delete the files because I'll need to export in future.

Please tell me that this launcher is not going to waste so much time with future patches?

Drahcir
You, also, are doing it wrong. What's with everyone having separate installations?

Before launcher:
1. Launch eve, see there is patch, click "Update"
2. Client downloads patcher, patcher closes client and starts patching process
3. Patching finishes, launch 4 instances of EVE (the same installation with separate settings/cache files)

After launcher:
0. Configure launcher to NOT show itself unless a patch is available AND close itself after launching the client (2 tickboxes in "Startup" tab of launcher, needs to be done only once)
1. Patching finishes, launch 4 instances of EVE (the same installation with separate settings/cache files)

Nothing changed. If anything it got easier (plus the new launcher provides a lot of room for future improvements).
Multiple installations only make sense for cases where multiple computers are used. Assuming you are using all clients on the same computer, please read this on how to fix yo sh*t Blink
Vex O'Vexilian
SolorVentus
#83 - 2012-03-13 21:31:22 UTC
This is every time. New patch new problems! Launcher does not work.......Repair.exe do not do any work. And what do you reinstall the game again ,that every time?Maybe I should become a program specialist to fix it myself?I hope tomorrow to have any solution to the issue, with one mouse click!
CCP Cascade
#84 - 2012-03-13 21:33:25 UTC
Vex O'Vexilian wrote:
This is every time. New patch new problems! Launcher does not work.......Repair.exe do not do any work. And what do you reinstall the game again ,that every time?Maybe I should become a program specialist to fix it myself?I hope tomorrow to have any solution to the issue, with one mouse click!


Hi Vex O'Vexilian,

I understand and apologize for the frustration. Can you tell me what the error you are getting when trying to run the repair tool is?

Associate Technical Producer - Core Technology Group
Zylla
Deep Core Mining Inc.
Caldari State
#85 - 2012-03-13 21:40:35 UTC  |  Edited by: Zylla
~ step 2 of 3, applying eve patch I get an exception error

~ get the same thing even launching directly from the directory

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyc", line 527, in Update
File "lib\update.pyc", line 576, in _Update
File "lib\update.pyc", line 304, in Run
File "zsync\zsync.pyc", line 1419, in ApplyPatch
File "zsync\zsync.pyc", line 1411, in ApplyPatch
WindowsError: [Error 32] The process cannot access the file because it is being used by another process: 'C:\\Program Files (x86)\\CCP\\EVE\\resCharacterCreationBackdrops00.stuff'
...more stuff after this, will post all if you want it

~tried to run the repair tool, Norton kicks in right away gives me the message "A program was behaving suspiciously on your computer. This program was removed"

The launcher looks a lot like City of Heroes launcher. Did you not learn after the bullshit with NEX that just because somebody else is doing something that is not a good enough reason for you to jump from the bridge as well ? There was nothing wrong with the way I used to start it up IMHO. Evil

/me calms down a bit and reminds self, at least I can still boot the computer up this time
KrakizBad
Section 8.
#86 - 2012-03-13 21:55:40 UTC
Nothing wrong with it, but ho boy are multiple instances of EVE now laggy. Hope you fix that soon. Very soon, not "soon".
Malachy Kidd
Minmatar Munitions and Tactical Assets Repository
#87 - 2012-03-13 21:57:24 UTC
I'm experiencing an issue similar to Aronfly's.

When I run the Launcher, it automatically opens the window "EVE Online Update Setup" which proceeds to step "(3/7) Downloading recipes: 100%..." It then executes patch_win.exe which errors out. The contents of the patch_win.exe.log are:

Quote:

Exception in thread Thread-1:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 761, in callback
FileSyncError: data corruption


Clicking "OK" in the "Errors occurred" window causes the EVE Online Update Setup window to close, then it automatically re-opens and attempts the same process again. Wash, rinse, repeat ad nauseum. The only way to end the cycle is to kill "updater.exe" from Task Manager.

Running the repair tool proceeds to step "(3/7) Downloading recipes: 100.0%..." and then generates an error. The contents of the repair.exe.log file are:

Quote:

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"


I've been playing EVE for about six years now, and CCP continues to surprise me by finding new, inventive ways of pissing off and pissing on its customers.
God's Apples
Wilderness
IIIIIIIIIIIIIIIIIIIIIIIII
#88 - 2012-03-13 22:17:58 UTC
My complaint hasn't been attended to. So I'll just leave this point out. "Don't fix something that ain't broke." There are plenty of things that could be fixed in EvE from overview bugs to ship balancing, but I have never seen a complaint on the EvE launcher previously in place. All this new launcher has caused is a massive flood of complaints and people not able to start their game.

"Hydra Reloaded are just jealous / butthurt on me / us because we can get tons of PVP action in empire while they aren't good enough to get that." - NightmareX
Vex O'Vexilian
SolorVentus
#89 - 2012-03-13 22:18:21 UTC  |  Edited by: Vex O'Vexilian
The input may not contain HTML.What?why can not "copy/paste" the error?
God's Apples
Wilderness
IIIIIIIIIIIIIIIIIIIIIIIII
#90 - 2012-03-13 23:35:58 UTC
I figured it out. But all my overview data and UI layout is gone.

"Hydra Reloaded are just jealous / butthurt on me / us because we can get tons of PVP action in empire while they aren't good enough to get that." - NightmareX
Jopest
Tranquil Solitude
#91 - 2012-03-13 23:45:40 UTC
Also posted in the 'workaround' sticky thread but figured it might be worth posting here as well....

If it helps any, I was getting all the problems with the patch not working and the repair tool failing as well but found a fix it seems.

My Eve client was in the Program Files (x86) directory so I moved the whole folder to a root folder on another disk and ran the repair tool again - all now seems good! I suspect I could have just put it in a root folder on the C drive as well.

Perhaps this is related to the (x86) thing being 64 bit Windows ?

I hope this helps someone else get out of the annoying hole that I was in

Jop

P.S. Don't forget to copy the complete folder back to the original location, otherwise all your settings will vanish !
Defier Orilis
Defiance Eden Initiative
#92 - 2012-03-13 23:55:20 UTC
Mother of all Dang!!!

Where are all the DANG beta testers. I am TIRED OF TESTING all these failures. I just want to play when I got time...

DANG!!!!
CCP Cascade
#93 - 2012-03-14 00:02:25 UTC  |  Edited by: CCP Cascade
As of 01:40 GMT (14th March) we released a new Launcher (Version 1.09) and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.

Those of you experiencing issues with the Launcher or updating the game, please follow these steps:

1. Reboot the computer.
2. Navigate to the EVE client install folder.
3. Run the Repair tool until it finshes.
4. Run eve.exe from the same folder

We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.

Please let us know if this resolves the issues you are experiencing.

Associate Technical Producer - Core Technology Group
Xarti
Backwater Redux
Tactical Narcotics Team
#94 - 2012-03-14 00:14:26 UTC
Not sure if anyone asked this already, but why does the game keep reseting it's settings on me? Sound, graphics, overview and chat windows so far
Shigsy
Caldari Provisions
Caldari State
#95 - 2012-03-14 00:16:54 UTC  |  Edited by: Shigsy
Just reset all my settings aswell. Gonna try repairing before I start raging

edit: repairing it didnt fix it directly, but gave me the option to repatch the mini patch or something which brought all my settings back.

Seriously whats the point of a launcher, if all the mini patches are on the actual client itself still? That was the annoying part of the every 2nd day patching -_-
Max Butched
The Scope
Gallente Federation
#96 - 2012-03-14 00:18:45 UTC
the settings box of the launcher arent clickable on two of my installs meaning i cant check the box to made it not appearing until next patch, no idea if anyone experienced the same issues.
CCP Cascade
#97 - 2012-03-14 00:20:32 UTC  |  Edited by: CCP Cascade
Max Butched wrote:
the settings box of the launcher arent clickable on two of my installs meaning i cant check the box to made it not appearing until next patch, no idea if anyone experienced the same issues.


What version of the Launcher are you running? The latest version is 1.08 and should have this issue resolved.

To get a new version of the launcher simply restart it. If that doesn't work, shut down all running eve clients and launchers and run the repair tool.

Associate Technical Producer - Core Technology Group
Shigsy
Caldari Provisions
Caldari State
#98 - 2012-03-14 00:21:44 UTC  |  Edited by: Shigsy
Update: Just restarted client and it broke again. I imagine I can repair it and do that all over again but **** doing that every time i need to restart the client. Ill just wait until ccp sorts out their fuckups as usual i guess v0v


Crappy workaround is to:
Remove the patch if it has reset your settings
Repatch the game
Settings should have returned

When you close client it will reset all your settings again, but you can remove patch and patch again to fix it Straight (edit: or if you try to open a second client... loool)
gibson banjer
Garoun Investment Bank
Gallente Federation
#99 - 2012-03-14 00:25:57 UTC
So yeah , any idea on a fix for the lost settings ? Don't have the time to fix my accounts every time I log in .
Max Butched
The Scope
Gallente Federation
#100 - 2012-03-14 00:31:23 UTC
CCP Cascade wrote:
Max Butched wrote:
the settings box of the launcher arent clickable on two of my installs meaning i cant check the box to made it not appearing until next patch, no idea if anyone experienced the same issues.


What version of the Launcher are you running? The latest version is 1.08 and should have this issue resolved.

To get a new version of the launcher simply restart it. If that doesn't work, shut down all running eve clients and launchers and run the repair tool.

yes, it was the original version, its working now, however, i'm now experiencing the same as many others, the settings of my clients are resetted...