These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
123Next pageLast page
 

Win 7 64-bit Launcher/Updating - Resolved!

First post
Author
Previous Topic Next Topic
Jack Jackley
State War Academy
Caldari State
#1 - 2012-03-13 18:00:29 UTC  |  Edited by: CCP Cascade
Ok, so after the patch i attempted to do the following:

Launch my client and let it do whatever it wanted to do to update itself, this ended up in my game files becoming corrupt. I ran the repair tool and this worsened the problem.

I just downloaded a fresh copy of the client from the EVE Website and installed it. After attempting to launch the game i am met with the following error:

"The program or feature "\??\C:\Program Files (x86)\CCP\EVE\launcher\launcher.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available."

I cannot launch the Launcher.exe either it says it is not compatible with 64bit windows.
Jack Jackley
State War Academy
Caldari State
#2 - 2012-03-13 18:06:45 UTC  |  Edited by: Jack Jackley
Running the repair tool on a fresh UNTOUCHED install produces this error:

See the logfile 'C:\Users\XXXX\Appdata\Local\Temp\nsgDA2F.tmp\repair.exe.log' for details

Before reinstalling i attempted to delete some essential files from my EvE directory and run the repair tool, the repair tool reported as being successful yet the files i deleted were not replaced.
Jack Jackley
State War Academy
Caldari State
#3 - 2012-03-13 18:53:21 UTC
Launching the game using the Exefile.exe file in EVE/bin worked successfully. Is this going to cause problems patching later?? we'll find out.
Jack Jackley
State War Academy
Caldari State
#4 - 2012-03-14 11:42:11 UTC
After having to download and reinstall the game completely last night just to find the only way i can launch the game is using the .exe in the eve/bin folder. This latest patch is now preventing me from playing.

CCP no longer allow manual download of patches.

I cant launch this ****** launcher because of what i said in my previous posts. The repair tool does absolutely nothing except give me an error after i close it at the point where it tells me repair was successful. I tried downloading the most recent repair tool from another thread and it did the exact same thing.
Jack Jackley
State War Academy
Caldari State
#5 - 2012-03-14 11:45:47 UTC
I have tried the following and nothing has allowed me to launch the game through normal means:

Rebooting and running the repair tool.

Downloading the most recent version of the repair tool through links by Dev's on these forums.

Reinstalling the game completely after downloading the 2 payloads via the website because i was UNABLE to download using the installer alone. (Does anything work properly?)

Running the repair tool exe with the following added "repair.exe --buildno=306979" and "repair.exe --buildno:306979"
Inturist
Nuclear Reactor
#6 - 2012-03-14 11:47:08 UTC
Same **** , not compatible with win 64 bit , ffs ccp ><
Jack Jackley
State War Academy
Caldari State
#7 - 2012-03-14 11:58:32 UTC
2 days, no response, cant play the game, cant reinstall cant do anything.
CCP Cascade
#8 - 2012-03-14 12:27:16 UTC
What OS version are you running?

Associate Technical Producer - Core Technology Group
Jack Jackley
State War Academy
Caldari State
#9 - 2012-03-14 12:28:40 UTC
CCP Cascade wrote:
What OS version are you running?


Windows 7 64bit

People reporting Win7 64bit as working so i don't understand whats going on.
CCP Cascade
#10 - 2012-03-14 12:30:31 UTC
Hi again,

Can you run the repair tool again, let it error and without closing it or clicking OK on the error box: Navigate to the folder where it puts the log and paste the error you're getting here.

This would be extremely helpful!

Associate Technical Producer - Core Technology Group
Jack Jackley
State War Academy
Caldari State
#11 - 2012-03-14 12:32:46 UTC
CCP Cascade wrote:
Hi again,

Can you run the repair tool again, let it error and without closing it or clicking OK on the error box: Navigate to the folder where it puts the log and paste the error you're getting here.

This would be extremely helpful!


Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
CCP Cascade
#12 - 2012-03-14 12:35:10 UTC
Also, don't run the repair tool with any / commands or switches. Just the repair.exe. What version of the repair tool is it that you have?

Here is the latest one: http://cdn1.eveonline.com/client_repair/345/repair.exe


You can download it and drop it into the eve folder, Shift right click and run as administrator.

Associate Technical Producer - Core Technology Group
Rakka Daimyo
The Scope
Gallente Federation
#13 - 2012-03-14 12:36:21 UTC  |  Edited by: Rakka Daimyo
I am having the same problems, I couldn't patch, couldn't repair, couldn't re install.
I have gone as far as reformatting at this point. I am also using Windows 7 64 bit.
I am in the process of downloading the game now as I am typing this after my reformat
Trying to make eve the first thing I install. But my problems are very similar as described in the thread below.

here

This is getting very furstrating since the game was working just fine before the patch and now I cant even install it.
I am almost about to give up and request my money back since I have paid for the next few months.
Jack Jackley
State War Academy
Caldari State
#14 - 2012-03-14 12:36:54 UTC  |  Edited by: Jack Jackley
CCP Cascade wrote:
Also, don't run the repair tool with any / commands or switches. Just the repair.exe. What version of the repair tool is it that you have?

Here is the latest one: http://cdn1.eveonline.com/client_repair/345/repair.exe


You can download it and drop it into the eve folder, Shift right click and run as administrator.


Done, produced this error.

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption


Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
Nautonnier Scrip
The Scope
Gallente Federation
#15 - 2012-03-14 12:42:21 UTC
Hey there,

I've got the same problem after a fresh windows7 64bit installation. Here is my logfile. It seems it's the same as last post.

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
CCP Cascade
#16 - 2012-03-14 12:44:59 UTC
Hi Jack,

Thanks for helping out. We haven't been able to reproduce this issue inhouse yet and this is very much a top priority for us to resolve.

Can you create a shortcut to your repair tool and run it with --dlthreads=1

at the end.

So the entire path should look something like this:

"C:\Program Files (x86)\CCP\EVE\repair.exe" --dlthreads=1


See if that changes anything for you or if you get the same error.

Associate Technical Producer - Core Technology Group
Jack Jackley
State War Academy
Caldari State
#17 - 2012-03-14 12:46:19 UTC
Note that i have not even been able to download the patch including the launcher, the only way i was able to play the game was using the bin/eve exe after downloading a completely fresh install.
Jack Jackley
State War Academy
Caldari State
#18 - 2012-03-14 12:48:07 UTC
CCP Cascade wrote:
Hi Jack,

Thanks for helping out. We haven't been able to reproduce this issue inhouse yet and this is very much a top priority for us to resolve.

Can you create a shortcut to your repair tool and run it with --dlthreads=1

at the end.

So the entire path should look something like this:

"C:\Program Files (x86)\CCP\EVE\repair.exe" --dlthreads=1


See if that changes anything for you or if you get the same error.


After running the repair tool shortcut with that line added:


Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
Nautonnier Scrip
The Scope
Gallente Federation
#19 - 2012-03-14 12:50:54 UTC
Jack Jackley wrote:
CCP Cascade wrote:
Hi Jack,

Thanks for helping out. We haven't been able to reproduce this issue inhouse yet and this is very much a top priority for us to resolve.

Can you create a shortcut to your repair tool and run it with --dlthreads=1

at the end.

So the entire path should look something like this:

"C:\Program Files (x86)\CCP\EVE\repair.exe" --dlthreads=1


See if that changes anything for you or if you get the same error.


After running the repair tool shortcut with that line added:


Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption


Same here..
CCP Cascade
#20 - 2012-03-14 12:51:35 UTC
Jack Jackley wrote:
[quote=CCP Cascade]
After running the repair tool shortcut with that line added:


Can you run it again and have a look through the debug window and confirmif it says "downloadThreads = 1" at some point?

Associate Technical Producer - Core Technology Group
123Next pageLast page