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Issues, Workarounds & Localization

 
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Game takes a long time to start.

First post
Author
Kiandoshia
Pator Tech School
Minmatar Republic
#1 - 2012-02-28 14:14:38 UTC
May just be me and my computer but after today's patch, the game freezes every time I wanna start it (on the login screen) and takes about a minute to come back to life.
CCP Explorer
C C P
C C P Alliance
#2 - 2012-02-28 15:51:24 UTC
I'm not able to reproduce this. Can you post the the DxDiag information of the machine? To run the DirectX diagnostics tool:

For Windows XP: Press 'Start' and select 'run'. Type dxdiag in the text field and Click "OK".
For Windows Vista/7: Press 'Start' and type dxdiag and hit enter.

When you do this, a window will pop up. Click the "Save All Information" button, located in its lower right corner. Once you have saved the file, you can open it and copy-paste the top part of the (not all the driver info).

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Kiandoshia
Pator Tech School
Minmatar Republic
#3 - 2012-02-28 16:44:57 UTC
I hope this is what you are looking for.

Quote:
------------------
System Information

Time of this report: 2/28/2012, 17:38:51
Machine name: HANNES
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 05/18/11 21:36:37 Ver: 04.06.04
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8104MB RAM
Page File: 3198MB used, 13008MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


DxDiag Notes

Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.


DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices

Card name: NVIDIA GeForce GTX 560
Manufacturer: NVIDIA
Chip type: GeForce GTX 560
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1201&SUBSYS_089510DE&REV_A1
Display Memory: 4065 MB
Dedicated Memory: 993 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model: VE247
Monitor Id: ACI2493
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8562 (English)
Driver Version: 8.17.12.8562
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 09:53:00, 15693120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5141-11CF-1C52-99281FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1201
SubSys ID: 0x089510DE
Revision ID: 0x00A1
Driver Strong Name: oem1.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8562:pci\ven_10de&dev_1201


There are 2 screens connected to the GPU, but they are identical.
CCP Explorer
C C P
C C P Alliance
#4 - 2012-02-28 17:35:10 UTC
It is, I've forwarded this issue.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

DODGE CITY
Keep it Hard
#5 - 2012-03-08 21:13:01 UTC
i would recommend visiting http://www.geforce.com/Drivers instead of letting you computer find the updates for your graphics card.
i used manual update method and my small onboard graphics will run 2 clients with no lag

also if you minimize your client while it is loging in and loading after character selection will reduce freeze ups
hope this helps until ccp comes up with a solution

Troll Skill Lv3 ≡√≡

Kiandoshia
Pator Tech School
Minmatar Republic
#6 - 2012-03-09 09:22:37 UTC
I'm starting to think it has something to do with client files somewhere.

A second Eve client launches instantly with all the same settings.