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New Eve Launcher Blues

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Tierere
Federal Navy Academy
Gallente Federation
#1 - 2012-02-26 11:34:03 UTC
So attempted to log into sisi and was confronted with the new eve launcher... oh joy

Surprise surprise there are a few bugs, some are detailed for computer uses of another well known operating system but cant see any for the mac's, so here goes.

First page says Client is up to date, then press play and receive Python Error during client opening (Can't load image from file... ./splash.bmp: file does not exist and no bitmap handler for type 1 defined.
client continues to open...
Test server status (Singularity) Status: Incompatible (Release)
it checks patch status, and then receive the pop up message "The update has been downloaded. The client will now close and the update process begin. Press OK to continue."
Press ok and the client quits and nothing happens.

This new launcher would be good if makes life simpler, but if it does not work, there looks like no options for manual patching. So hope the illusion of a richer environment is not at the cost of functionality.
jens lynux
Garoun Investment Bank
Gallente Federation
#2 - 2012-02-27 21:04:24 UTC
I have the exact same issue on my brand new iMac 27" with all the bells and whistles.
Please oh please won't somebody help us ?
(just include that bitmap in your build and release it for gods sake)
Adrenalinemax
Lap Dancers
Brothers of Tangra
#3 - 2012-02-27 23:18:33 UTC
Mine gave me the error, but allowed me to click it and continue, but then it fired up my TQ client and not my SiSi client.

Even if I launch my SiSi manually, now the launcher comes up and it launches TQ
Farmer Kamikaze
Rag Tag Coalition
#4 - 2012-02-28 13:11:30 UTC
Same problem here. I can get the client to load, but it points to Tranquility, even after fiddling the appropriate files as per Evelopedia. If this can't get fixed before Thursday, then there will be no Mac clients in the mass test.

My POS is running out of fuel! I will lose assets! oh wait...
CCP Konflikt
Doomheim
#5 - 2012-02-28 14:20:40 UTC
The Bitmap thing should be fixed when the launcher is next updated for mac.

I just wrote the answer to how to connect to sisi here:

https://forums.eveonline.com/default.aspx?g=posts&m=867351#post867351

CCP Konflikt Quality Assurance Engineer Team Trilambda
Vincent Athena
Photosynth
#6 - 2012-02-28 16:52:11 UTC  |  Edited by: Vincent Athena
I managed to get on Sisi!
I had to download an entire client and run it with the terminal command per CCP instructions. It still generated errors when starting, but did start and let me in the game.

I left the terminal running and a large number of odd things got entered into it as eve ran, like:

Potential performance issue
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 16
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 17
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 18
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 19
fixme:ddraw:D3D_GL_blit_framebuffer_check_size Resizing temporary renderbuffer. Potential performance issue
fixme:ddraw:D3D_GL_blit_framebuffer_check_size Resizing temporary renderbuffer.

Just from moving the mouse about. There were pages and pages of stuff like this spewing into the terminal window.

Then I set the graphics on "Quality" and entered CQ (a case that crashes for me on TQ, every time). More pages of stuff, ending with:

err:win32:PE_InitDLL Exception occurred in PE entry point! Not very nice...
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x79dafe0c}
err:win32:PE_InitDLL Exception occurred in PE entry point! Not very nice...
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x78bfa134}
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x77c2ca04}
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x77befbb0}
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x1d1b3574}
err:win32:PE_InitDLL Exception occurred in PE entry point! Not very nice...
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x1e37b334}
err:winsock:stop_interface_monitor monitor runloop was never cleared
fixme:crt:__clean_type_info_names_internal stub! {addr = 0x7d4bcb5c}
Assertion failed: (obj->refcount), function release_object, file object.c, line 644.
ERROR: wineserver exiting unexpectantly!

And then got the normal transgaming runtime error dialog box.

I particularly like the "Not very nice..." as an error message.

CCP, want more details? Bug report? Or is this all known issues?

P.S. Someone should learn how to spell unexpectedly.

Know a Frozen fan? Check this out

Frozen fanfiction
Tierere
Federal Navy Academy
Gallente Federation
#7 - 2012-02-28 22:04:10 UTC
thanks, terminal launcher command worked.
Tierere
Federal Navy Academy
Gallente Federation
#8 - 2012-03-01 15:37:05 UTC
The blues are back.
"Client update was unsuccessful"
with a list of "Exception during UpdaterModule.Update" far to many to list here, bug report submitted.
Vincent Athena
Photosynth
#9 - 2012-03-01 17:15:08 UTC
Confirmed. CCP, the mass test today is advertized as "...with particular emphasis on crash fixes to the Mac client". Well that test is in less than 3 hours, and us Mac users got an unusable Sisi client.

Know a Frozen fan? Check this out

Frozen fanfiction
Adrenalinemax
Lap Dancers
Brothers of Tangra
#10 - 2012-03-01 21:48:56 UTC
Sigh, unable to participate as well

Can I still has my 2 mil SP? I tried, maybe 1 Mil for effort??
Vincent Athena
Photosynth
#11 - 2012-03-01 22:18:09 UTC
I downloaded an entire new client. It did run the launcher, but clicking "play" did not result in a log in screen.

Know a Frozen fan? Check this out

Frozen fanfiction
jens lynux
Garoun Investment Bank
Gallente Federation
#12 - 2012-03-03 02:06:39 UTC
heres what i get to work with:

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib/update.pyc", line 522, in Update
File "lib/update.pyc", line 569, in _Update
File "lib/update.pyc", line 300, in Run
File "zsync/zsync.pyc", line 1390, in ApplyPatch
File "zsync/zsync.pyc", line 1341, in ApplyPatch
File "checksum.pyc", line 344, in GetSum
File "checksum.pyc", line 184, in ChecksumFile
IOError: [Errno 21] Is a directory: u'/Applications/EVE Singularity.app/Contents/Resources/EVE Online.app/Contents/Frameworks/tgUpdate.framework/Resources/English.lproj/tgUpdate.nib'
Locals by frame, innermost last:
Frame __bootstrap in threading.pyc at line 525:....................
Tierere
Federal Navy Academy
Gallente Federation
#13 - 2012-03-03 10:55:47 UTC
Yip that's the same list of exceptions, looking at me.
Tierere
Federal Navy Academy
Gallente Federation
#14 - 2012-03-03 17:23:48 UTC
Getting closer but still not there.

Launcher v.0.6 updates the client but after pressing PLAY, the splash screens appear then disappear and the client fails to load...
Manssell
OmiHyperMultiNationalDrunksConglomerate
#15 - 2012-03-03 18:05:43 UTC
Had the same problems trying to get in on the test thurs (the first time I had off work to do it).

Yea, so I hope the PC guys gave you good feedback on all those "crash fixes to the Mac client" there CCP!
Tierere
Federal Navy Academy
Gallente Federation
#16 - 2012-03-05 12:39:35 UTC
On but unstable

Got on sisi, even though the client update was unsuccessful, however have froze up when opening skill queue, undocking and just logging into space. Not managed more than a couple of minutes without client freezing up and having to force quite.
Adrenalinemax
Lap Dancers
Brothers of Tangra
#17 - 2012-03-05 14:08:18 UTC
Well, i tried again after it seemed to work for you....at least the update.

I got a big fat:

"The server you are connected to does not have a published update"

Then the launcher just sat there staring at me...more like glaring...
CCP Cascade
#18 - 2012-03-05 14:57:45 UTC
Hi all,

Have a look at the Launcher now. We just published a new update. If the current versions you have do not work, you will need to reinstall the Singularity client because the update mechanism for the Mac itself is bricked.

Associate Technical Producer - Core Technology Group
Adrenalinemax
Lap Dancers
Brothers of Tangra
#19 - 2012-03-05 15:09:56 UTC
Well, HOLY ****

It worked

The thing updated, then updated my client and pressing the play button got me onto....

Drum Roll please

SiSi

No more command line


NOW.......the bad news (Minor)

Server: Singularity
Status: OK
Players: .32d

Not quite sure how it is getting .32d for number of players on SiSi, but something is borked
Adrenalinemax
Lap Dancers
Brothers of Tangra
#20 - 2012-03-05 15:11:16 UTC
Seems to be a theme

Ships tab (132.)
Items Tab (132.)

They might be lower case l's instead of 1's it is hard to say
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