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Issues, Workarounds & Localization

 
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Digital Messiah
Center for Advanced Studies
Gallente Federation
#1 - 2011-09-12 22:31:15 UTC  |  Edited by: Digital Messiah
DxDiag

I get this crash randomly when my ship jumps through gates.

Something clever
GM Xamother
Game Masters
C C P Alliance
#2 - 2011-09-12 22:50:24 UTC
Digital Messiah wrote:
DxDiag

I get this crash randomly when my ship jumps through gates.


I looked at your DxDiag, and I could not spot anything obvious that would explain this.

Try and clear your cache files and see if that would fix the issue. If it doesn't try and clear your settings as well, and see if that makes a difference. Instructions on how to do this can be found here.

If neither works, I would suggest filing a petition under Technical / Crashes & Lock ups from here.

Please include LogServer and DxDiag in the petition, and hopefully we can determine what the cause of this issue is.

Best regards,
Senior GM Xamother
EVE Online Customer Support

GM Xamother | Senior Game Master
Digital Messiah
Center for Advanced Studies
Gallente Federation
#3 - 2011-09-13 01:09:43 UTC
I have cleared my settings and cache already. So I am off to the petition option. Thank you for your quick response. Perhaps it is an issue because of my new drivers.

Something clever
Digital Messiah
Center for Advanced Studies
Gallente Federation
#4 - 2011-09-13 18:41:38 UTC
280.26-desktop-win7-winvista-64bit-english-whql
^ that driver is unstable with EVE it would seem. I have recently changed my graphics drivers and it has fixed the crashing issue. I have a 9800GTX+, so this issue might be independent solely to my card.

Just so you know if anyone else has this problem use the beta drivers or archived.

Something clever
Lala Zateki
Viziam
Amarr Empire
#5 - 2011-09-19 09:49:49 UTC
Digital Messiah wrote:
280.26-desktop-win7-winvista-64bit-english-whql
^ that driver is unstable with EVE it would seem. I have recently changed my graphics drivers and it has fixed the crashing issue. I have a 9800GTX+, so this issue might be independent solely to my card.

Just so you know if anyone else has this problem use the beta drivers or archived.



Hey, as recently as yesterday i updated to those drivers albeit for the Win XP. Ive only ever updated when games i have crashes. But before i updated i was having some issues with crashing, still not resolved, updated drivers, and the crashes appear more frequent, could u suggest what old drivers where the most stable with Nvidia cards?

Kind regards
Lala
Lala Zateki
Viziam
Amarr Empire
#6 - 2011-09-19 10:38:33 UTC
Just to Edit or add to previous post, I reverted back to older Nvidia Drivers, it still crashes my client. Thanks though. Just trying to get this sorted.



Fly safe
Digital Messiah
Center for Advanced Studies
Gallente Federation
#7 - 2011-09-19 18:00:19 UTC
I get crashes less frequently. I think its something on CCP's end. I didn't get crashes until they mini patched 1.1

Something clever
Thatkidnamedrocky
University of Caille
Gallente Federation
#8 - 2011-09-20 13:11:09 UTC
im getting this crash to when i randomly jump and warp from gates
it seems that if u dont look at the gates while entering warp and comming out of warp u will be fine.

has something to do with the trinity_debloy.dll
authochthonian
Rogue Drone Research Institute
#9 - 2011-09-20 16:30:46 UTC
Thatkidnamedrocky wrote:
im getting this crash to when i randomly jump and warp from gates
it seems that if u dont look at the gates while entering warp and comming out of warp u will be fine.

has something to do with the trinity_debloy.dll



I'm getting the exact same thing, seems to be related to entering/exiting warp and docking for me. Will try clearing my cache files and see if that helps.

Lead Researcher Arek'Jaalan Rogue Drone Division
GM Karidor
Game Masters
C C P Alliance
#10 - 2011-09-20 16:39:19 UTC
Thatkidnamedrocky wrote:
im getting this crash to when i randomly jump and warp from gates
it seems that if u dont look at the gates while entering warp and comming out of warp u will be fine.

has something to do with the trinity_debloy.dll


Could you eventually check if your issue eventually is related to this one:
https://forums.eveonline.com/default.aspx?g=posts&t=10329&find=unread

GM Karidor | Senior Game Master