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Feedback thread for the new EVE Online, and the new community website

First post
Author
CCP Guard
C C P
C C P Alliance
#1 - 2012-02-07 14:15:57 UTC  |  Edited by: CCP Guard
The new EVE Online website has been deployed. It was first announced in this dev blog and further introduced in this video.

The old eveonline.com as we know it is gone, but we've moved the various resources and support tools from it, to the new community site:

community.eveonline.com

The deployment of the new sites is staged, which means that while some will see them immediately, for others it will take a little while longer.

Please take your time to browse both sites, we are eager to hear your feedback.

CCP Guard | EVE Community Developer | @CCP_Guard

Belloche
Caldari Provisions
Caldari State
#2 - 2012-02-07 14:19:06 UTC  |  Edited by: Belloche
first?

Awesome! It is pretty clean and much less cluttered then compared to the older version. I like all the drop down menu options when you roll over the Tags. Keep up the good work!


The tags under the ONE UNIVERSE header do not all fit in the blue box that pops up. The Economy and Industry is half in the box and the Science and Technology is not in the box at all.
Indahmawar Fazmarai
#3 - 2012-02-07 14:21:41 UTC
Huh... does the new eveonline dot com look like the old one? i am hitting refresh and all i see just looks like the old website? What?
CCP Guard
C C P
C C P Alliance
#4 - 2012-02-07 14:24:47 UTC
Indahmawar Fazmarai wrote:
Huh... does the new eveonline dot com look like the old one? i am hitting refresh and all i see just looks like the old website? What?


That's because the launch is staged. I'm told that anything up to an hour is considered normal while some will see it right away.

My CCP ip is picking it up right away and I'm gonna go ship spin 'til I throw up now Big smile

CCP Guard | EVE Community Developer | @CCP_Guard

Terrante
Terrante Corp
#5 - 2012-02-07 14:25:47 UTC

Like!
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#6 - 2012-02-07 14:26:53 UTC  |  Edited by: Salpun
CCP Guard wrote:
Indahmawar Fazmarai wrote:
Huh... does the new eveonline dot com look like the old one? i am hitting refresh and all i see just looks like the old website? What?


That's because the launch is staged. I'm told that anything up to an hour is considered normal while some will see it right away.

My CCP ip is picking it up right away and I'm gonna go ship spin 'til I throw up now Big smile

Did the forums get updated today or is that tomorrow?
When will the Wiki have the same passwordRoll

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Chribba
Otherworld Enterprises
Otherworld Empire
#7 - 2012-02-07 14:31:27 UTC  |  Edited by: Chribba
How slick!

Also the zoom buttons on the spaceship viewer, would be better if they were reversed to follow how you can zoom in-game (I tried both mouse buttons also by default haha)

But for scroll wheel on the mouse, in-game up is zoom out, while on the site it's zoom in.

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

Grey Stormshadow
Sebiestor Tribe
Minmatar Republic
#8 - 2012-02-07 14:37:01 UTC  |  Edited by: Grey Stormshadow
Horrible as it more scattered as before and things are really much harder to find and take more clicks to access. Did you guys take lessons from the awesome neocom team? Asking because this s*it is as well designed and executed as it was. Pure CCP quality without match to be found.

8 sites to serve purpose which could be served through one...

I would assume that when I go to eveonline.com there would be quite linear direct links to all content. Not any drop down menu to forward you to some other site where you might find what you're looking for if you're lucky and guess right.

At least make some god damn index page with direct links to all the content which I can bookmark. This was really low grade upgrade for the worse. Bling goes over the usability again.

Get classic forum style - custom videos to captains quarters screen

Play with the best - die like the rest

Mashie Saldana
V0LTA
WE FORM V0LTA
#9 - 2012-02-07 14:44:27 UTC
Amazing, how the heck did you managed to NOT place a link to the forums in the Community tab?

Yes the "EVE Websites" dropdown is the completely wrong place for it.
Grideris
The Scope
Gallente Federation
#10 - 2012-02-07 14:46:33 UTC
Mashie Saldana wrote:
Amazing, how the heck did you managed to NOT place a link to the forums in the Community tab?

Yes the "EVE Websites" dropdown is the completely wrong place for it.


If I'm not mistaken, there's one on the left hand side at the bottom.

But I can see the logical thing to do is to put one up the top with the rest where it should be.

http://www.dust514.org - the unofficial forum for everything DUST 514 http://www.dust514base.com -** the** blog site with everything else DUST 514 you need

CCP Guard
C C P
C C P Alliance
#11 - 2012-02-07 14:49:00 UTC
Grideris wrote:
Mashie Saldana wrote:
Amazing, how the heck did you managed to NOT place a link to the forums in the Community tab?

Yes the "EVE Websites" dropdown is the completely wrong place for it.


If I'm not mistaken, there's one on the left hand side at the bottom.

But I can see the logical thing to do is to put one up the top with the rest where it should be.


Noted. Keep the feedback coming.

CCP Guard | EVE Community Developer | @CCP_Guard

Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#12 - 2012-02-07 14:50:36 UTC
Forums are loading a little slower. probably becouse of the switch over.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

darmwand
Stay Frosty.
A Band Apart.
#13 - 2012-02-07 14:55:24 UTC
While I greatly applaud the fact that the new ship spinner doesn't require flash, it doesn't seem to show the ship models, I only see the "lights" (tested on Chromium 16 and Firefox 9). Screenshots and/or exact user agent strings available on request.

"The pen is mightier than the sword if the sword is very short, and the pen is very sharp."

Buzzmong
Aliastra
Gallente Federation
#14 - 2012-02-07 14:55:31 UTC
Crikey. Navigation is a pain isn't it?

Took me nearly a minute to find the link to these forums.

It's pretty yes, but I'm much more of a function over form chap, personally, I didn't think the website needed updating at all.


Oh, and the new font/spacing on the news/patchnotes? Horrid.
Talthrus
EdgeGamers
#15 - 2012-02-07 14:59:45 UTC  |  Edited by: Talthrus
Great job on the new website CCP. It was refreshing to wake up to a more vibrant page this morning.

One piece of criticism:

Mashie Saldana wrote:
Amazing, how the heck did you managed to NOT place a link to the forums in the Community tab?

Yes the "EVE Websites" dropdown is the completely wrong place for it.


I'm not a big fan of the 'EVE Websites' dropdown either. It blends in to the background and it significantly smaller than the other buttons in the top menu bar. This is arguably the most important menu on the whole EVE website and I didn't even notice it until I read the dev blog that pointed it out. It should definitely stand out a lot more if it continues to carry the important links that are in there right now.

I suggest further categorizing these items to make that area more noticeable and easier to navigate:

EVE Community
+ Forums
+ Community
+ EVE Gate

Accounts and Support
+ Account Management
+ Support

etc.

On a similar note, I also think the menu's current label is a bit misleading. If I was new, I wouldn't think to look at a menu labeled 'EVE Websites' to find my account management page or the forums.
CCP Alice
C C P
C C P Alliance
#16 - 2012-02-07 15:02:17 UTC
darmwand wrote:
While I greatly applaud the fact that the new ship spinner doesn't require flash, it doesn't seem to show the ship models, I only see the "lights" (tested on Chromium 16 and Firefox 9). Screenshots and/or exact user agent strings available on request.


Are you on a windows or mac OS?

"There is no knowledge without unity"

Jada Maroo
Native Freshfood
Minmatar Republic
#17 - 2012-02-07 15:04:21 UTC
The ship view shouldn't default to Amarr. It should default to the list of races. At first I thought only Amarr had been implemented because the scroll thingie was hard to see.
darmwand
Stay Frosty.
A Band Apart.
#18 - 2012-02-07 15:04:27 UTC  |  Edited by: darmwand
CCP Alice wrote:
darmwand wrote:
While I greatly applaud the fact that the new ship spinner doesn't require flash, it doesn't seem to show the ship models, I only see the "lights" (tested on Chromium 16 and Firefox 9). Screenshots and/or exact user agent strings available on request.


Are you on a windows or mac OS?



Neither, I'm running Linux.

Edit: I'm aware that Firefox 9 lacks some of the features for 3d stuff in HTML5, I would expect Chromium 16 to properly support it though.

"The pen is mightier than the sword if the sword is very short, and the pen is very sharp."

Moteingodseye
Jester's Fleet
Jester's Alliance
#19 - 2012-02-07 15:06:18 UTC
Grey Stormshadow wrote:
Horrible as it more scattered as before and things are really much harder to find and take more clicks to access. Did you guys take lessons from the awesome neocom team? Asking because this s*it is as well designed and executed as it was. Pure CCP quality without match to be found.

8 sites to serve purpose which could be served through one...

I would assume that when I go to eveonline.com there would be quite linear direct links to all content. Not any drop down menu to forward you to some other site where you might find what you're looking for if you're lucky and guess right.

At least make some god damn index page with direct links to all the content which I can bookmark. This was really low grade upgrade for the worse. Bling goes over the usability again.



Big improvements on the old website aesthetically, needs a few tweaks but I like the idea of the sandbox link with the different careers that one can become is a nice feature, simpler GUI's explaining the game will allow CCP to attract more players. Location of the tabs/ buttons needs to be altered a bit and the scale of the webpage looks pretty bad in internet explorer
CCP Alice
C C P
C C P Alliance
#20 - 2012-02-07 15:09:07 UTC
Talthrus wrote:
Great job on the new website CCP. It was refreshing to wake up to a more vibrant page this morning.

One piece of criticism:

Mashie Saldana wrote:
Amazing, how the heck did you managed to NOT place a link to the forums in the Community tab?

Yes the "EVE Websites" dropdown is the completely wrong place for it.


I'm not a big fan of the 'EVE Websites' dropdown either. It blends in to the background and it significantly smaller than the other buttons in the top menu bar. This is arguably the most important menu on the whole EVE website and I didn't even notice it until I read the dev blog that pointed it out. It should definitely stand out a lot more if it continues to carry the important links that are in there right now.

I suggest further categorizing these items to make that area more noticeable and easier to navigate:

EVE Community
+ Forums
+ Community
+ EVE Gate

Accounts and Support
+ Account Management
+ Support

etc.

On a similar note, I also think the menu's current label is a bit misleading. If I was new, I wouldn't think to look at a menu labeled 'EVE Websites' to find my account management page or the forums.


Thanks for the feedback. This whole area is one that we will be expanding on as the main anchor point across all the websites, especially when we are at the point where you can be signed in across all the websites from any one (yes we are working towards this). The most basic EVE Websites dropdown was an initial step, so anything you would like to suggest here is good input.

*continues taking notes* :)

"There is no knowledge without unity"

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