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[FEEDBACK] Real answers from some newbie friends who quit.

Author
Lord Lewtz
Deep Core Mining Inc.
Caldari State
#1 - 2012-01-25 01:13:14 UTC  |  Edited by: Lord Lewtz
Background:

I started playing this in late 2010. We (www.tribegaming.com) had a couple players who were EVE vets and a lot of folks who wanted to try EVE. We basically had about 30 newbies day 1 character, and 2-3 who were vets with 60+m sp. I was one of these Day 1 newbs.

Now what happened was basically what happens to a lot of groups or new players. Out of all the people who played only 3 of the day 1 players still play, myself included. Most the players actually quit within 2-3 months. I found the downfall to be most of being newbies and not having very good mentoring. We kept "thinking" we needed a bit more before we did stuff. When in reality, we could have done stuff and had more fun I think within the first week had we had more direction and knowledge of PVP and how the game worked.

Basically, I think we were to scared and most stayed in highsec. But the following is some real responses I got when I asked on the Tribe forums recently about why some folks quit. I thought I'd add something to the ideas about getting and keeping new EVE players, even if it was a little bit.

Quote:
I quit playing EVE a handful of times because I had no idea how to make money, get recruited to a corp I could trust, and no idea about what skills to train that would be useful long-term. I have probably gone through the tutorial about 4 times now and I always seem to screw up somehow and never get to acquire more missions. I hit a dead end every time that prevented me from getting missions from the contact indicated I should go to at the end of the tutorial so I just gave up.
I have also been killed/griefed and as a newb there is nothing more frustrating than that.
Really to me it seemed like it was so difficult that only people who had a lot of time to play could enjoy it. A game only for the hardcore as it were.
I've also read the stories about the griefing that goes on as well as the legendary scams and assassinations.
I also got the impression that to make isk in the game you either had to really like spreadsheets or join a corp that already knew what they were doing and I figured most corps probably didn't recruit casuals like me.

Honestly I have been looking for a good space/scifi mmo since Earth and Beyond was 86'd by EA. I had high hopes for EVE but it was rather disappointing and wasn't similar in game play at all. If I had someone to mentor me like what is mentioned in your post, I am sure that I could have easily stuck with EVE and probably still be playing. I would love to take part in massive space combat and stuff like that.

***********

I've tried twice. Never made it past a couple of weeks. Mostly the same reasons listed above. That and the lack of a cockpit view. It would seriously ramp up my interest if they could build a view from the cockpit with monitors that would give you all the info you normally have from the external view.


Quote:
I quit EVE like 5 times.

Visually it did not appeal to me. Being a spaceship for my entire career eventually lost its appeal. I really wish I could have exited my spaceship, and walked around as a person on some planets. Not being able to do that made me not really care about any of the particular systems.

PvP was not as fun as I thought it would have been.
When I did pirate I did fairly well at it, but I sort of felt that what I did during the engagements mattered less than my preparation for it beforehand. Ship/Loadout/Correct Skills etc.
I was in the goonswarm with the PA corp for a long time, and clan pvp was a little more fun, but it was puncutated by very long periods of looking for fighting, or sitting around BSing in Vent while waiting for action. Then the action was usually pretty short as either one fleet usually outmatched the other in fleet makeup.

Finally the skill system was a big detractor for me as well. I did not feel that the time I put into playing was worth as much as other games, simply because no matter how much or how little I played my next skill for ships that I am training if still going to take 31 days or whatever. It will take months to get into my battleship, and many more months before I can effectively fly it.


Quote:
I got into the whole pirating scene quite heavily, but in the end this game is really only playable if youre content with a LOT of downime. Its action is extremely adrenal though, when **** goes down its epicness is mental. However it doesnt happen often enough.

A better story driven content would be awesome, something to do alongside whatever else youre doing (look at swtor.... the story is unparaleleleled (cant be arsed to google the proper grammar for that word))

*****************

I played when we made the Tribe Corp, the game itself I have no problems with. Its the skill system. I agree with Oronis on this matter. Putting in more game time meant more money but skills wise you would be the same as someone who loged in for 2 mins each day. I Understand why they have done it, it just doesnt appeal to me personally.


Quote:
I would give it a try again if they could implement planetary bombardment, ground combat (dust), and lower atmospheric combat support (frig vs. frig combat and frig vs. ground target combat). Honestly though, as much as I love Eve, I can't get back into it if I know I'm just going to leave for another game like ArcheAge. I'm playing SWTOR right now and I just don't have the money to play multiple MMO's at the same time.


Quote:
Why did you quit playing EVE? ------ Just got bored i suppose =P the times when there was action it was great, but there was a lack of it at times.
What do you think would have made your enviroment better as a newbie? More tutorials!
Have you ever thought about playing EVE, and said nah, b/c it seemed to hard/difficult? ----- i think the question is... who hasn't? =P
Sicex
#2 - 2012-01-25 01:33:38 UTC
I view it as a culling of the weak... or just the weak willed.

The tutorial is always being worked on to provide a more guiding hand for new players but tbh it introduces you to the tools you need to find your way. It doesn't tell you which way but it will give you the tools find your own.

Unlike all other MMOs there is no "best" training path or "best" ship fit which is something new players often fail to realize. Everything is situational and freeform and a lot of casual gamers used to Blizzard hand-holding (for example) will not find a home in EVE, but that's almost a good thing. The players that are here today started EVE with a much worse tutorial and yet years later you still find us plugging away. What that indicates is that this game is not for everyone because everyone's definition of what a game should be is different. Let EVE be different, if anything it cultivates a culture of people with a given intelligence and fortitude to have fun in an arena where the walls are defined and in some senses certain kinds of behavior is expected.
Vertisce Soritenshi
The Scope
Gallente Federation
#3 - 2012-01-25 01:36:12 UTC  |  Edited by: Vertisce Soritenshi
In before the flaming "hardcore" bittervets.

Yes...EvE is a rough game to get started in. It takes time and patience and it is not for everybody. Story is pretty boring if not just plain nonexistent. So yeah...it's pretty much a game you get into to eventually do the PvP unless all you like to do is really grind asteroids or work the market. I have friends and co-workers ask all the time how I can stand playing the game. My answer? I play EvE at the same time I am playing just about every other game I play because it requires that little attention. Something CCP should work on fixing. Short of PvP ops...I will rat, mine, gas harvest...whatever...while at the same time I am playing Star Wars or whatever other MMO I have at the time on the same computer using my second monitor.

Edit: I am not sure how quitting a game that doesn't appeal to you makes you "weak willed"...but each to their own.

Bounties for all! https://forums.eveonline.com/default.aspx?g=posts&m=2279821#post2279821

Drake Draconis
Brutor Tribe
Minmatar Republic
#4 - 2012-01-25 02:26:31 UTC
I'm not sure why this thread is here...this has nothing to do with mechanics/balance/or even proposing a change so to speak.

So you got a bunch of noobs that didn't stick around because EVE was hard/sucky/no fun.

Ok...so what?

EVE Online is not for everyone...tough...there are plenty of "fish in the sea"

I'm sure WOW will do them just fine.

================ STOP THE EVEMAIL SPAM! https://forums.eveonline.com/default.aspx?g=posts&t=78152

Asuka Solo
I N E X T R E M I S
Tactical Narcotics Team
#5 - 2012-01-25 04:28:45 UTC
No denying, Eve is tough.

There are casual corps and alliance out there who strive for nothing more than making isk, will take all the players who are keen to apply and live a passive eve life. Sadly, sooner rather than later, the sheer depth of Eve will force them to quit those corps because there isn't enough activity or they want more action or players to mingle with. Which is all fine and dandy.

But where all of these newbies strike a cord is the "lost" feeling when trying to figure out the game in your first few months and the griefing. People will run into unwanted/undesired, unfair pvp within hours of playing Eve online, get the wrong perception of Eve life and quit on the basis that every 2nd player is out to get them and laugh at their wrecks.

Then again, if you see 0.0 carebears demanding that hisec be nerfed into an iskless zone while at the same time lobbying for more pvp on their terms, it's not surprising why. CCP have successfully modeled and shaped eve to be PvP driven. But the future for Eve will be to expand the sandbox beyond absolute PvP. Failure to do so will continue a trend of only attracting hardcore griefers and money makers to Eve Online for years to come.

WiS, space barbie, in depth, social orientated non-pew pew content will save us from this wonderful 50k player limit we are having an "easy" time breaking through.

Eve is about Capital ships, WiS, Boobs, PI and Isk!

Wolodymyr
Breaking Ambitions
#6 - 2012-01-25 06:41:15 UTC
The one thing I really wish the tutorial had told me at the end is, "OK you know how to warp, dock, use the market, and all that. Your next and only important goal is to find, and make friends with, another group of players who know how this game works"

I honestly think PoCo based sov is a good idea https://forums.eveonline.com/default.aspx?g=posts&m=1417544

Schmata Bastanold
In Boobiez We Trust
#7 - 2012-01-25 08:29:23 UTC
"...and the lack of a cockpit view. It would seriously ramp up my interest if they could build a view from the cockpit with monitors that would give you all the info you normally have from the external view."

And still they go into WOW and lack of first person view somehow is no longer a problem...

"I had no idea how to make money, get recruited to a corp I could trust, and no idea about what skills to train that would be useful long-term"

Obviously it had to be in dark ages before internet, search engines, forums and all of this futuristic things we can use now...

Invalid signature format

Nicolo da'Vicenza
Viziam
Amarr Empire
#8 - 2012-01-25 09:07:15 UTC
Asuka Solo wrote:

WiS, space barbie, in depth, social orientated non-pew pew content will save us from this wonderful 50k player limit we are having an "easy" time breaking through.

what exactly do you base this idea on?
certainly not precedent
Blatant Forum Alt
Doomheim
#9 - 2012-01-25 10:48:14 UTC
Asuka Solo wrote:
*genuine posts, showing a hint of intelligence*

WiS, space barbie, in depth, social orientated non-pew pew content will save us from this wonderful 50k player limit we are having an "easy" time breaking through.


Why? Why would you sabotage your own post like this? The first four paragraphs were good, contained actual content and intelligent comments, and yet you finished off your post actually supporting WiS douchebaggery. WHY?

WiS is anti Eve. It will not magically treble the number of players. It is a huge waste of time. It is not part of Eve, it should not ever be expanded on. It's like adding guns and tanks to WoW - it is completely alien to the core concept of the game, it will take a vast amount of time and effort to produce, and it does not expand upon existing content in any way. WiS would take the focus away from Eve itself, and leave us with some hideous abomination.

InB4 the replies:

Captains Quarters are not part of Eve, they were the result of a malicious virus spread by a bunch of evil people who call themselves "CCP". I am still looking for ways to remove the virus from my system while leaving the Eve I love untouched, but alas, it seems there is no cure for the CQ disease.
Tallian Saotome
Nuclear Arms Exchange Inc.
#10 - 2012-01-25 11:39:02 UTC
Asuka Solo wrote:

WiS, space barbie, in depth, social orientated non-pew pew content will save us from this wonderful 50k player limit we are having an "easy" time breaking through.

You do realize prior to WiS we broke 50k every day, right?

I remember thinking that 53k was unusually low at one point prior to the anom nerf.

Inappropriate signature removed, CCP Phantom.

Berendas
Ascendant Operations
#11 - 2012-01-25 13:38:33 UTC
The poor newbie retention of EVE comes from two [and possibly more] very persistent misconceptions about this game;

1) Newbies think EVE is a space sim.
- It isn't. EVE's combat is much closer to a strategy game (albeit an unconventional one). A lot of players join EVE thinking that they will be zooming around in X-Wings, but that simply isn't the case.

2) Newbies don't treat EVE as a social game.
- This is positively crucial to keeping a new player in the game. If all they do is run level 1's or mine while waiting to hit a 'level cap' or for someone to come along and tell them how to play then a newbie will get bored and quit. People need to realize that this game is incredibly deep, and that they will need help understanding that depth. Joining a corp/alliance like E-UNI or RvB is immensely beneficial to newer players.
Janus Konor
Defiant Builders Union
#12 - 2012-01-25 16:46:28 UTC  |  Edited by: Janus Konor
I started EVE in 2006, when the tutorial was hey, Im Aura. Warp is this button, dock is this buttom, turn your ship with a double click.. Be on your way Captain. I was pulled into two broken corps, who like me, had no idea how to play EvE. After a few weeks, my will was gone to play this game, and then I met my EVE mentor. Then it opened this game up. When I reached 2 years, I started sitting in the help channel, and convoed new players that had questions. To give them indepth answers and help in the game. Didnt pressure them to join a corp, or give me isk, or try to use mechanics to pop them. Im a firm believer in every player that I can help stay in eve, is better for all of us. 3 and 1/2 years later, out of the few hundred I helped, I still talk to 70% of them. This is a social game as much as a space strategy game. I believe that as long term veterans, we should take off our role hats in the game, miner, trader, pirate, ceo of a large corporation once in a while, and just be a good ambassador for EvE and help out those who need help. Once a month I sit in the newbie systems, and offer in local help. Most think im trying to chase them down, but some ask, and I help. There is nothing more then giving links to isktheguide, evemaps, and evehq/evemon to help them understand what tools some of us have used for years. The immersion and understanding that eve has a dedicated following, and that no matter what I will help them and guide them, keeps alot of my students around. So my suggestion to all of us with a few years in, is take a few new players under your wings, and help grow the next generation of EvE CEOs/Pirates/Traders or 0.0 czars.

Janus Konor

 Frig 5 x 4, Cruiser 5 x 4, BS 5 x 4, HIC 5, AS 5, Cov Ops 5, Command Ship 5...  33 Mil Space Ship command = 2 years training to sit in ships I dont fly.

Janus Konor
Defiant Builders Union
#13 - 2012-01-25 16:57:50 UTC  |  Edited by: Janus Konor
my bad double post

Janus Konor

 Frig 5 x 4, Cruiser 5 x 4, BS 5 x 4, HIC 5, AS 5, Cov Ops 5, Command Ship 5...  33 Mil Space Ship command = 2 years training to sit in ships I dont fly.

Asuka Solo
I N E X T R E M I S
Tactical Narcotics Team
#14 - 2012-01-25 18:40:32 UTC  |  Edited by: Asuka Solo
Blatant Forum Alt wrote:
Asuka Solo wrote:
*genuine posts, showing a hint of intelligence*

WiS, space barbie, in depth, social orientated non-pew pew content will save us from this wonderful 50k player limit we are having an "easy" time breaking through.


Why? Why would you sabotage your own post like this? The first four paragraphs were good, contained actual content and intelligent comments, and yet you finished off your post actually supporting WiS douchebaggery. WHY?

WiS is anti Eve. It will not magically treble the number of players. It is a huge waste of time. It is not part of Eve, it should not ever be expanded on. It's like adding guns and tanks to WoW - it is completely alien to the core concept of the game, it will take a vast amount of time and effort to produce, and it does not expand upon existing content in any way. WiS would take the focus away from Eve itself, and leave us with some hideous abomination.

InB4 the replies:

Captains Quarters are not part of Eve, they were the result of a malicious virus spread by a bunch of evil people who call themselves "CCP". I am still looking for ways to remove the virus from my system while leaving the Eve I love untouched, but alas, it seems there is no cure for the CQ disease.


Because I can.

What you FiS hubbies call doubhebaggery, I call foresight. Your smart enough to see intelligence in a post, but the moment that intelligence runs away from your framework of reference, you lose the plot.

FiS content alone never allowed Eve to see the far side of 60k, or even hit 60k for that matter, long enough to actually mean something. That is largely due to her PvP orientated and griefer heavy/favored nature. New players don't care for your killmails, gankfits, gangs, for your sovereignty, for your super caps or techmoons. They hate blobs and for the most part, only care to play long enough to have the novelty of interweb spaceboats wear off over months of mindless mission running, skill grinding and exploration, free from the burden of having to re-grind their isk in the face of losing it to FiS lovers who enjoy a good gank.

Sure Eve hit 50k, but we hovered in that range for a few months at best. I even recall the CCP news proclamation announcing that record not too long ago. And even with the precedent FiS focus, only more recently prior to Incarna, had Eve broken that barrier due largely to massive influx of alt accounts. I enjoy calling it the PI effect. In a world where 1 PI account = 1 billion isk + at current market prices (for being offline no less), that's playing for free and making profit with more accounts than most people's evemons can shake a stick at. Only fools grind for isk. I expect to be paid not to log in.

That increases the demand for PLEX, the after effects we are suffering under now. And denounce it all you like, thats allot of alt power to steamroll vote extremely controversial and unforgiving lobbyist dictators with their own serlf serving agendas into the CSM. What do I base this accusation on you'd ask? My own game style. I am pointing it out to you lesser beings because I am one of those PI spamming overlords with more accounts than he can care to look after. And I know many like me who have risen with the advent of Tyrannis.

That Eve future vision video, wet the lips of the majority of the player base. Ambulations has long been sought after and will, in the not so distant future, rise again to be on the tip of everybody's tongue. And once Incarna 2.0 comes around and is properly implemented, more overlords will rise and give way to much deserted 0.0 wastelands. Once joyous griefers who enjoyed trolling poor noobs on the forums over losing their hulks or orcas, will start crying because nobody undocks anymore. Their going to be too busy spinning space barbie to bother spinning a ship. The new techmoons will become planets with cities and, the new towers that churn out commodities and services for the 0.0 populations will manifest as establishment owners either on stations or on the planets below.

Eve has much more potential than a point and click spaceboat sim. Incarna will bring that to fruition. And once it does, this player base will retain all the sad FiS vets while attracting the new breed of sci-fi MMO gamers keen on making it in a much, much more complex New Eden than pure FiS could ever manage by itself. newbies wont quit because they lost a spaceboat, they'l quit because they got gang raped in some alley in a station. Some hobo griefer will break into the CQ and steal all the stuff they would have to give on their way back to WoW. If FiS was all that, Eve would not only have 350k accounts, but would have 350k active accounts. We would have crippled this massive server long ago. Its been a decade since Eve's release. How many times was the maximum server player limit increased from the starting 200k limit I read in a PC Zone magazine article all those years ago.

Nah. The future of Eve is not pure PvP, nor is it pure FiS. It will start with Walking on Stations, then expand with Dust. After Dust, PI 2.0 will rock our worlds before Incarna 2.0 frees us from the prison cells we call pods. And those of you who do not care for WiS, have no fear. You'll have more space all to yourself.

Nah broskies, heretics and fellow unbelievers. Denouncing Incarna and the CQ as anti-Eve is akin to denouncing ship spinning in itself. The CQ is here to stay, and I say I want moar! Open my fhucking door!

Eve is about Capital ships, WiS, Boobs, PI and Isk!

Nicolo da'Vicenza
Viziam
Amarr Empire
#15 - 2012-01-25 18:49:31 UTC  |  Edited by: Nicolo da'Vicenza
tl;dr: asuka solo has beliefs long debunked by all data and patterns displayed about eve consumers
FloppieTheBanjoClown
Arcana Imperii Ltd.
#16 - 2012-01-25 19:36:11 UTC
The New Player Experience is crap. Several friends and I spent *months* muddling about and figuring things out. We had to learn the game via third-party websites. Eve's ****-poor documentation is what drives away a lot of people.

I have no problem with a steep learning curve. Eve *is* a hard game to master. I'm only beginning, after 18 months of playing, to feel like I have a good understanding of all the game's mechanics. I'm not saying the game should be easier or newbies should have their hands held...I'm just saying that CCP needs to make information available to new players so they don't commit idiotic mistakes out of ignorance.

The game should be teaching people the basics of aggression mechanics, for example. Or the nature of the gamespace (grids and how they work). There needs to be some semblance of coaching for fittings. The expectation that everyone stumble upon various information sources via Google is just absurd.

Founding member of the Belligerent Undesirables movement.

Drake Draconis
Brutor Tribe
Minmatar Republic
#17 - 2012-01-25 19:41:46 UTC
FloppieTheBanjoClown wrote:
The New Player Experience is crap. Several friends and I spent *months* muddling about and figuring things out. We had to learn the game via third-party websites. Eve's ****-poor documentation is what drives away a lot of people.

I have no problem with a steep learning curve. Eve *is* a hard game to master. I'm only beginning, after 18 months of playing, to feel like I have a good understanding of all the game's mechanics. I'm not saying the game should be easier or newbies should have their hands held...I'm just saying that CCP needs to make information available to new players so they don't commit idiotic mistakes out of ignorance.

The game should be teaching people the basics of aggression mechanics, for example. Or the nature of the gamespace (grids and how they work). There needs to be some semblance of coaching for fittings. The expectation that everyone stumble upon various information sources via Google is just absurd.


Agreed...I've learned more in the last year or so than I ever have from the NPE.

And when I started the "NPE" was nothing like it was today.

I've watched my Wife go through that....its **** poor to be honest...and insulting to the nature of the game itself.

Of course I don't really have any idea how or what to suggest to make it work out....but people do a better job to be honest.

Help channel is inadequate....and full of spam.

All I know is...its going in the oposite direction that it intends.


Now that said... EVE Online is not supposed to be for people who blunder in...most gamers these days have the attention span of a golfish... they dont want cut scenes..they dont want to wait and read and sit..they want action "nao".

EVE is for peolpe who are paitent...detailed..and willing to work hard for those rewards.

Hence why we get all uppity over stupid ideas like SP reimbursements....or disuprtion of the mechancis to make it "easier" cause its "not fiar" (misspelling intentional).


I'd rather not see these gamers show up in the first place....but then the NPE does need major improvement.

================ STOP THE EVEMAIL SPAM! https://forums.eveonline.com/default.aspx?g=posts&t=78152

Lord Lewtz
Deep Core Mining Inc.
Caldari State
#18 - 2012-01-26 00:26:17 UTC  |  Edited by: Lord Lewtz
Couple points.

Quote:
I'm not sure why this thread is here...this has nothing to do with mechanics/balance/or even proposing a change so to speak.


Thread is here, b/c I didn't feel there was another good spot for it really. If the mods feel it is better suited for some other place I would love for them to move it. I don't spend a ton of time on the EVE forums, so don't know the in's and out's.

This thread was created ONLY because I wanted to actually provide some feedback from RL people I have gamed with a lot on why they quit. After reading the lastest CSM minutes it hit me how much trouble the "normal" people might have with this. I wanted t leave the feedback where the CSM's or someone could maybe start compiling reason, finding the most said, and working with them.

I don't mean the casual. I don't mean the WoW OMG easy mode players. I mean people who play a lot of games, people I consider overall decently intelligent, and good gamers. Folks like myself who research, and read and look things up WILL slowly stumble through the game. The question is though, (and I used to not agree with this), why should they be forced to go outside the game to accomplish and learn stuff.

I love EVE. It is a social game. When people ask me about how I play EVE, I am quick to correct them saying.. "I play EVE the universe, not EVE the game. B/c EVE the game sucks." And I think this is very much true. If you/they try to play EVE as a single player game they will obviously fail.

Do I want EVE to be easy? No.
Do I like the learning curve? Yep.
Do I love the fact CCP refers to "new players" as ones with under 6 months played? Absolutely.

EVE is not like Dungeon Defenders, or WoW, or any of those other games where you MAX out in level in a week or two, then spend the rest of the time grinding. I enjoy the fact I don't have to "worry" about leveling. I've done enough that having playing MMO's since '98.

BUT, with all that said. I'd love to see another 20-30k players on every night. More players = more pew pew. And I like Pew Pew.
Vertisce Soritenshi
The Scope
Gallente Federation
#19 - 2012-01-26 01:44:15 UTC
Lord Lewtz wrote:
Couple points.

Quote:
I'm not sure why this thread is here...this has nothing to do with mechanics/balance/or even proposing a change so to speak.


Thread is here, b/c I didn't feel there was another good spot for it really. If the mods feel it is better suited for some other place I would love for them to move it. I don't spend a ton of time on the EVE forums, so don't know the in's and out's.

Ignore the elitist trolls who think they know everything about everything. You are fine with posting it here. If the mods want it moved they will move it. I bet you would get more exposure with something like this in General Discussion though.

Bounties for all! https://forums.eveonline.com/default.aspx?g=posts&m=2279821#post2279821

Sephiroth Clone VII
Brothers of Tyr
Goonswarm Federation
#20 - 2012-01-26 04:03:31 UTC
but concretely what should be changed based on complaints newbs made.



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