EVE General Discussion

What I did when I knew I would stop playing for some years was that I wrote down username/password and its linked e-mail account in a note pad and stored it on my usual backup USB.

When I came back 3 years or so later, all was fine.

Perhaps small preparation on your part would have prevented it.

Even if your departure wasn't planned, you could have still written down login info somewhere after some weeks or so.

Alas, I guess it's useless to talk about it.

There was one occasion, before 2010, that I had to contact CCP to recover an account. It took about 2 days and all I had was username and last 4 digits of CC but I was able to recover the account.

I had my login info... but it did not work.

CCP keeps a log of IP addresses used to log in. If it's from entirely different places, they ask you to verify via e-mail.

If your account was really hacked, it would also mean your e-mail account was hacked at which point you have more pressing issues than a game account, I believe.

You should look at this from the perspective of CCP, or some random player.

You're some person who can't remember your login and you've asked for access to the account but have no proof that it's yours.

I could literally do this with usernames plucked off of one of the numerous security breaches happening all the time to various services, or even just pluck names off this forum and hope someone made their username their account login.

They have no proof you are who you say you are, what exactly are they supposed to do, hand you the account and wish you on your way?

Yes I agree, I was in a similar situation in 2007 after a break. Once I gave them the product code on the back of the manual that came with the CD version back in 2003 I just had to answer 7 questions and I was allowed access.

No, I was not. the original story they went with was that I shared the account and that there was a "change of ownership." I do not know how this guy in Netherlands gained access to my account, but I guess he did not like what he saw when he got in. only logged in once. The first guy just closed the ticket without even really talking to me. Only in my second ticket did they really look at the account I think.

Rather than just chastising you for not writing down your username and password I can tell you a little story that MIGHT help you.

So I recently recovered 6 accounts after a 4 year break. I did write down all of my usernames and passwords, however back when I quit there was no E-Mail address required to be linked to an account. I didn't remember 4 of the 6 E-Mail addresses much less the passwords. Coffee was spilled on the notepad one year and wiped some of the passwords.

CCP will ask you to answer about 6 different questions. Go LINE BY LINE and address every single one of the questions, even if you do not have an answer. I told them the truth, that I used throw away E=Mail accounts (like LIVE.com) and could not remember much about them, plus Microsoft deactivated a few.

Naturally after 4 years any of my credit cards had expired, which didn't matter as I used to buy my PLEX from an authorized code retailer that gave a free one for every 12 or something.

Two of the most important questions they ask are;

A) Where were you logging in from
B) What was your ISP?

Now the questions are not worded like that but when it comes down to the real world Internets, YOU know where you were and what ISP (Internet Service Provider) you were using and only YOU know that (and CCP). So you do not have to have answers to every question, just address each one.

CCP was finally fair about it, but they lost a lot of money because if they had been more helpful with account recovery I would have came back with 6 paid accounts a year prior. It was a sick feeling to think I lost 1.5 Billion skill points and all of my ships and ****. But when I answered all of the questions line by line, even when I didn't have an answer I presumed they needed That's when they validated my new REAL E-Mail address for all of the accounts.

I honestly believe that providing your ISP you used and what city/state/providence/stan/region/prefecture you were in are the two most valuable ways to prove it's you, as CCP can cross reference that with their server logs.

Now I am back, and probably gonna pop some pods soon. Let me know in game if you would like to join in on some blood thirst. I need some violence now to relax.

Abacus Nyssa
Sweet Happy Sons of Bitches

I had the original email, billing address, the email I was contacting them from had a previous ticket where my account had been locked down due to an attempted hack. Looking at the records it was clear. after 2 years of inactivity, someone activated the account, paid for 1 month, logged in once from the Netherlands, and never logged in again. I am not even sure if he even logged into the game... I think the person just logged in to change the personal information. after that, there was zero activity for nearly 5 years.

I'm actually a guy. account inspired by my wife in the hope that I could get her to play. Pichilemu is the Russian word for why. I person (feminine form) (normally a child) that is always asking why is a Pachiemuchka.

Robin Williams said it best:

‘why is the sky, blue?’
Well because of the atmosphere.
‘Why is there atmosphere?’
Well because we need to breathe.
‘Why do we breathe?’
Why the f*** you wanna know! A year ago you were sitting in your own ****, now you’re Carl Sagan! What is this? Who are you? Are you Buddha? Ask mommy she’s omnipotent she knows everything.