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EVE Alliance Tournament Discussion

 
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Thunderdome Account/Character Issue

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CCP Logibro
C C P
C C P Alliance
#1 - 2017-05-29 17:11:27 UTC  |  Edited by: CCP Logibro
Hey guys

It seems we've come across an issue with Thunderdome where the accounts that users were supposed to get access to were not the ones they actually were accessing.

While we believe we have found a fix for this issue, as a precaution we will be removing all of the characters from any account associated with the alliance tournament. This is mostly to prevent leakage of setups and fittings across teams once the issue is fixed, and to ensure that ownership of characters and corporations named after those on Tranquillity stay with those owners. Part of this will also be removing the corporations and alliances associated with those characters.

We expect Thunderdome will return to regular service tomorrow (2017-05-30). Apologies for the interruption.

Additionally, to make it clear: This issue does not affect Tranquillity at all, and there is no reason to be concerned about your accounts there.

CCP Logibro // EVE Universe Community Team // Distributor of Nanites // Patron Saint of Logistics

@CCP_Logibro
King Voodoo
State War Academy
Caldari State
#2 - 2017-05-30 05:21:49 UTC
Is this why half my teams accounts were showing as if they was not even loaded even though they were in our initial email?

It is rough having only half your guys with access. Sent more emails no response. Not wanting to whine but time lost not in the actual arena hurts newer teams.

Thanks for any reply!!!

-Voodoo-
CCP Logibro
C C P
C C P Alliance
#3 - 2017-05-30 15:39:38 UTC
No, but any further additions of users is on hold until this is fixed.

Which speaking of, Thunderdome should be open again. We will however be doing a total drop of the universe next Monday around 12:00, after which point you will need to recreate characters again. We'll be doing this to make sure we have no database weirdness going into the preliminary rounds. Please make sure that you save all of your fittings that you have been using.

We'll be starting to add users in again this afternoon, if your account is still not working tomorrow please make sure that you let your team captains know, who should pass it on to me via email.

Until then, please let us know if you find any issues.

CCP Logibro // EVE Universe Community Team // Distributor of Nanites // Patron Saint of Logistics

@CCP_Logibro
Hope Lawson
ZERO T0LERANCE
RAZOR Alliance
#4 - 2017-06-05 14:19:05 UTC
CCP Logibro wrote:
... We will however be doing a total drop of the universe next Monday around 12:00, after which point you will need to recreate characters again.
It's now 14:00 on said Monday and characters are still there.
Will you do another complete drop before the feeder rounds start?

RAZOR Alliance Recolonisation Program ~ Zero T0lerance sucht Piloten
CCP Logibro
C C P
C C P Alliance
#5 - 2017-06-06 16:31:57 UTC
Looks like we're not going to to need to do the wipe before the feeder rounds in the end, so don't expect a wipe any more before the feeder rounds.

CCP Logibro // EVE Universe Community Team // Distributor of Nanites // Patron Saint of Logistics

@CCP_Logibro
JPOP007
Vanishing Point.
The Initiative.
#6 - 2017-06-14 12:56:39 UTC
Hi,

erm, I still cannot access the server. Is there anything I can do on my end, or am I definetly excluded from participation?

Cheers,
JPOP007
phlatch
Science and Trade Institute
Caldari State
#7 - 2017-06-17 20:24:42 UTC
CCP Logibro wrote:
Looks like we're not going to to need to do the wipe before the feeder rounds in the end, so don't expect a wipe any more before the feeder rounds.


Any update on this? Also any info on if the watch list or fleet improvements will hit TD?