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Issues, Workarounds & Localization

 
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Issue Finding My Account

Author
Ollie Scorpio
Caldari Provisions
Caldari State
#1 - 2017-05-23 16:31:05 UTC
I have been having discussions with EVE support via email. I have detailed to them the accounts that i do have access to.
I have 5 accounts by 4 different emails that I have found myself

I am not asking for any passwords just an idea as to what emails or usernames are associated with my name (Ollie Hillman/Oliver Hillman) I am very disappointed with the responses I have received especially my most recent one from GM Ix stating "I have looked through your accounts and it seems you have been able to access all of them." when I clearly haven't. They have not provided me with any information that would help me find my account or any account that i may have infact.

They tricked me into thinking they were helping by hinting at the emails to the accounts that i already told them i had access to.

I am majorly disappointed i just want to find this one account which has all my stuff. i could even tell you what ship i'm in. I am in the process of bringing 3 new players to the game and I plan on becoming a paying customer now that plex is significantly cheaper. If I have to start again using my steam account I will be very disheartened.

Any assistance from a GM would be amazing. Ticket number 432178
I apologise if this is posted in the wrong place but i find your forums confusing and the support offered lacklustre. i am astonished you guys don't have a single phone number.