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Issues, Workarounds & Localization

 
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Can't get into New Eden Store - SSL Verification Failed

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Dallas Bishop
Brutor Tribe
Minmatar Republic
#1 - 2017-04-30 16:53:52 UTC
Hi all,

I'm having trouble accessing the New Eden Store from my main computer. It works fine on other machines, so I figure its gotta something to do with this computer's settings, but I don't know where to start trouble shooting it.

Whenever I try to log into the New Eden Store I get an error that says "Store is currently unavailable - SSL verification failed"

Does anyone have any idea how I can check the SSL settings the EVE client uses?

Thanks!
GM Mechanic
Game Masters
C C P Alliance
#2 - 2017-05-04 13:09:59 UTC
Dallas Bishop wrote:
Hi all,

I'm having trouble accessing the New Eden Store from my main computer. It works fine on other machines, so I figure its gotta something to do with this computer's settings, but I don't know where to start trouble shooting it.

Whenever I try to log into the New Eden Store I get an error that says "Store is currently unavailable - SSL verification failed"

Does anyone have any idea how I can check the SSL settings the EVE client uses?

Thanks!



Make sure your computer name does not contain any none alphanumeric characters. Same goes for the folder that EVE is installed into. If you have none alphanumeric characters it the name like symbols or dashes you will have to change the name to something with only alphanumeric characters. Then create a new profile and login to your account using the new profile.

https://support.eveonline.com/hc/en-us/articles/212689029-Profile-Management-Tool

With regards,

GM Mechanic,

CCP Customer Service | EVE Online | EVE Valkyrie