Missions & Complexes

The purpose of this topic to warn people who want to fly to the Sansha incursions in the community TVP.
History: I flew the Sansha incursions from The Valhalla Project is more than four months. I liked it this community. The Community rules says that you need to make 15 million to the insurance fund. I have always paid for the insurance, hoping that if I do not fault of their own, lose your ship, give me insurance. A week ago, at the complex is TCRC destroyed my ship. I do not get insurance. I have not told the reason for the refusal of insurance. They simply deceived.
TVP need to honestly say that they do not pay the insurance. People need to understand that fly invasion with TVP is at your own risk, and when they lose their way a ship, do not receive any kind of compensation.

15mil per hour/day/month/one time?

There are many ways for them not to reimburse you ship slacking/afk/you name it...don't do that.

Also don't fly what you cant afford to loose....you might want to try group that don't charge you to grind in a video game.....

Options they are a plenty.

24 Hours I believe

Not that I fly with them much anymore but the main reason people die is late broadcasts. I don't think they reimburse for late broadcast related deaths. Most likely looked at the broadcast logs vs KM timestamp.

You are not required to pay the insurance, it is only suggested that you do so if you want to be reimbursed when you lose your ship due to FC or logi error. It does not cover you if the loss is your fault. Insurance payouts are not immediate. It takes time for your loss report to be written, submitted, and reviewed by the SRP program before a determination is made.

The SRP itself is one of the better programs I've seen among the incursion communities. 15 million ISK for 24 hours that covers your ship and anything below officer fit modules which they don't recommend using. Other communities have programs that range from no SRP to SRP that requires you to pay 10 mil for just the ship and no modules, a tiered rate based on the value of your ship, coverage time varying from joining fleet to leaving fleet, or until downtime. All the communities that I've flown with that have a SRP program have a similar review process and it takes time to pay out. Even insurance in real life takes time to payout.

During my time with TVP, I've lost 3 ships. One was my fault and I received no SRP, one was due to a client issue and CCP reimbursed me upon investigating - which wasn't immediate either, and the last one was due to logi error and I received a full payout for a ship worth more than the previous 2 combined, which took time to get. By this time, I had made so much ISK running with TVP that I had 2 ships prior to the loss and was able to jump into another one right away and continue making ISK while I awaited my SRP payout. I had also gotten back more than I put in, which was great for me.

15 mil per 24 hours while making 200 mil per hour to replace a 4 bil ISK ship is a good deal. Certainly better than not having any safety net whatsoever.

If you had flown just 3 hours a day, 3 days a week for 4 months, you would have paid out roughly 765 mil ISK in insurance - not even the value of one fully advanced fit vindicator. You would also have made roughly 30.6 bil ISK from flying with TVP - enough to fit and replace one fully advanced fit vindicator 7 times - or just have a backup and do whatever you like with the rest. One of the highest reward for lowest risk ventures without sitting in station spin you can do in EVE, thanks to the community and SRP.

Unless you had paid your insurance, knew and had proof beyond a shadow of a doubt that you were not at fault and had broken none of the rules for flying in fleet and receiving SRP, and had received word that you would not be paid out despite that proof, or been told you would be covered regardless, you weren't deceived. All of this info is on the website, in the TVP and Fleet channel MOTD, part of the newbro speech, and it's discussed periodically in comms. If you had questions, you could have written to the FC's and leadership which are also linked in the same places or asked over comms when fleet was docked.

Why would they pay out SRP to people who can't be bothered to hit the right buttons?

OP should probably make the title into something more like "insurance isn't paid out instantly because humans are the ones operating an SRP fund and they can't be online 24/7 to handle SRP requests."
After 2 days he was wondering about his payout and i told him that it usually gets handled on sundays because that's the way i thought it was done at that time. (weekends would have been more accurate or when Kithran gets around to doing it.)
If it doesn't get handled by 1-2 weeks is when you should start asking how it's going with your SRP request to either the FC who handled (or should have handled) your loss report or Kithran.
The payout is ISK and we try to recover your loot and contract it back to you but do try to have at least enough isk to replace your ship (at least to a basic level) so you can get out there again until you get your insurance payout if you're eligible. (usually it's clear to the pilot if the FC will recommend insurance payout or not if they've paid.)
Kithran does a wonderful job with the SRP payouts in TVP and has done so for a very long time.
CCP doesn't even reimburse or respond as fast as he does sometimes :P

The SRP functions like any other insurance which is you pay into it if you feel the risk of losing your ship due to FC or logi error is significant enough that the 15m becomes worth it to pay for 24h. (hard switches happen and sometimes there's little you can do to prevent ship loss.) Others use it not just for the insurance value but also of a way to say "Thank you for running these incursions and existing as a group, TVP."
The reason a SRP has to be of at least a certain size is because of the possibility that an entire fleet gets whelped (unlikely but sometimes a lot of losses happen at once because of server instability and if CCP doesn't reimburse because it wasn't their fault special case payouts may happen.)

As far as i'm aware FCs aren't paid to FC beyond what they get for the sites.
I personally get satisfaction from a fleet well run and that runs well, and that's enough for me :)
And that'll probably be all on this subject from me.