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Deployment Issues - 2017/02/14

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Lonewolf Andrews
Farmers Union Iced Coffee
Pandemic Horde
#141 - 2017-02-14 13:01:10 UTC
Triffton Ambraelle wrote:
Cali Kalinovska wrote:
Joseph Kintobor wrote:
grimgrimmett wrote:
need it back on asap. i dont have much time left to plex and not shore how long it would be to take me to get the money to sub with cash


I'm the same way almost. I'm currently at about 800 million ISK and saving for a Plex had subscribed for 2 months to get the other 200 million or so needed.



You can put in a support ticket for a 4+ hour subscription extension in order to procure and activate a PLEX.


It's called Hours for PLEX, or it was last time I used it. No ticket needed, can be done by players from whatever website manages subscriptions... think it's secure.eveonline.com but I can't check to be sure.



dont need hours for plex now as you become an alpha clone and can still get about
Corraidhin Farsaidh
Federal Navy Academy
Gallente Federation
#142 - 2017-02-14 13:03:53 UTC
CCP Lebowski wrote:
Capqu wrote:
lmao there isnt even any content what are you failing to deploy
No player facing changes does not mean no changes....



If only you used Oracle DB's....I could for once genuinely say 'Hold my beer...I got this...'
Tsutomi Sakuma
Doomheim
#143 - 2017-02-14 13:03:59 UTC
ptiFisher wrote:
Triffton Ambraelle wrote:
Cali Kalinovska wrote:
Joseph Kintobor wrote:
grimgrimmett wrote:
need it back on asap. i dont have much time left to plex and not shore how long it would be to take me to get the money to sub with cash


I'm the same way almost. I'm currently at about 800 million ISK and saving for a Plex had subscribed for 2 months to get the other 200 million or so needed.



You can put in a support ticket for a 4+ hour subscription extension in order to procure and activate a PLEX.


It's called Hours for PLEX, or it was last time I used it. No ticket needed, can be done by players from whatever website manages subscriptions... think it's secure.eveonline.com but I can't check to be sure.


lol
EVE is f4p game now.


Yes, this. No use for Hours for PLEX anymore.
epicurus 2
Secret Passage
#144 - 2017-02-14 13:04:55 UTC
Koss Vha wrote:
Jaddow wrote:
Darkwing Fiftytwo wrote:
Hidalgo Gengod wrote:
CCP,I am playing with 3 accounts.Dreadnought,orca,and scanning ship astero.My dreadnought in wormhole now without core probe laucnher.My others 2 accounts in Jita.What i should to do,if wormhole will close in this time?I wont loss 5 biliion (dread + fit) .


Not sure if thats a troll, but maybe you should get your **** safe, ahead of a monthly patch that was announced well in advance and not ***** at ccp for doing their jobs.

If you lose **** during random bug blow ups I get it. But these downtimes are announced well in advance and are required to update and improve the game. So stop bitching about the downtime that is literally at the exact same time everyday.

Great work CCP, TY.



CCP doing God's work... "Making Eve Great Again One Patch at a Time"... leave them to their work and enjoy their efforts once completed... and consider simply saying thank you...

https://www.youtube.com/watch?v=8vGjmZNbKGE




This is the mentality that allows companies to provide the bare minimum in quality of service. Respectable that you seem to be a polite person but in the case of thanking someone you are paying for not doing their job on time, that isn't helping anyone. Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience.
Just my two cents on the issue.



if they were making no effort to rectify things then you would have a point.
however being critical when people are doing their level best to resolve completely unexpected issues and posting regular updates, is not being a concerned customer.... it is something else entirely.
Milana Ormand
Amok.
Goonswarm Federation
#145 - 2017-02-14 13:05:37 UTC
Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?
Xaraman Machusla
Center for Advanced Studies
Gallente Federation
#146 - 2017-02-14 13:06:08 UTC
CCP,

Just to check.

You have turned it off and back on again?

Sorry. :D
Noxeria Shimaya
Shimaya Consanguinea
#147 - 2017-02-14 13:06:21 UTC
Koss Vha wrote:
Jaddow wrote:
Darkwing Fiftytwo wrote:
Hidalgo Gengod wrote:
CCP,I am playing with 3 accounts.Dreadnought,orca,and scanning ship astero.My dreadnought in wormhole now without core probe laucnher.My others 2 accounts in Jita.What i should to do,if wormhole will close in this time?I wont loss 5 biliion (dread + fit) .


Not sure if thats a troll, but maybe you should get your **** safe, ahead of a monthly patch that was announced well in advance and not ***** at ccp for doing their jobs.

If you lose **** during random bug blow ups I get it. But these downtimes are announced well in advance and are required to update and improve the game. So stop bitching about the downtime that is literally at the exact same time everyday.

Great work CCP, TY.



CCP doing God's work... "Making Eve Great Again One Patch at a Time"... leave them to their work and enjoy their efforts once completed... and consider simply saying thank you...

https://www.youtube.com/watch?v=8vGjmZNbKGE




This is the mentality that allows companies to provide the bare minimum in quality of service. Respectable that you seem to be a polite person but in the case of thanking someone you are paying for not doing their job on time, that isn't helping anyone. Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience.
Just my two cents on the issue.


Eh... imho EvE has way less problems than other MMORPGs of this scale and compexity so give them the time they need to fix stuff that went wrong. And it's not like they do turn their services offline just for fun. If you change stuff it might work in dev but break in production.
Halo Phase
Elliptical Orbit Inc
Rusty Stargazers
#148 - 2017-02-14 13:06:47 UTC
Otago Dogwalker
Brave Newbies Inc.
Brave Collective
#149 - 2017-02-14 13:07:33 UTC
Sieve Boy wrote:
Another quality day for the AUTZ.


Yeah bro.

Was awesome but now 2 a.m and full of Speights. Just watched a docco on the Travelling Willburys FFS


hic..
Ohno no Borrox
xX-Crusader-Xx
Tactical Narcotics Team
#150 - 2017-02-14 13:07:54 UTC
Koss Vha wrote:
Jaddow wrote:
Darkwing Fiftytwo wrote:
Hidalgo Gengod wrote:
CCP,I am playing with 3 accounts.Dreadnought,orca,and scanning ship astero.My dreadnought in wormhole now without core probe laucnher.My others 2 accounts in Jita.What i should to do,if wormhole will close in this time?I wont loss 5 biliion (dread + fit) .


Not sure if thats a troll, but maybe you should get your **** safe, ahead of a monthly patch that was announced well in advance and not ***** at ccp for doing their jobs.

If you lose **** during random bug blow ups I get it. But these downtimes are announced well in advance and are required to update and improve the game. So stop bitching about the downtime that is literally at the exact same time everyday.

Great work CCP, TY.



CCP doing God's work... "Making Eve Great Again One Patch at a Time"... leave them to their work and enjoy their efforts once completed... and consider simply saying thank you...

https://www.youtube.com/watch?v=8vGjmZNbKGE




This is the mentality that allows companies to provide the bare minimum in quality of service. Respectable that you seem to be a polite person but in the case of thanking someone you are paying for not doing their job on time, that isn't helping anyone. Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience.
Just my two cents on the issue.


This is what we in the English speaking world call "sarcasm". To help you here is a definition "The use of irony to mock or convey contempt:". Just sayin
Boozbaz
Securitech Industries
#151 - 2017-02-14 13:08:52 UTC
Milana Ormand wrote:
Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?


I was thinking this as well.
Noxeria Shimaya
Shimaya Consanguinea
#152 - 2017-02-14 13:09:28 UTC
Milana Ormand wrote:
Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?


Test servers are never 100% identical to production servers unless you don't run any debug processes (which are needed for testing) and run the test server on axactly the same hardware (which means: "Say goodbye to Tranquility when Singularity is running")
Corraidhin Farsaidh
Federal Navy Academy
Gallente Federation
#153 - 2017-02-14 13:09:37 UTC
Philip Starck wrote:
Joseph Kintobor wrote:
I'm hoping there is no rollback at least. I just got the skill needed to use a Mining Barge and had one bought too. Would suck big time if they set it back to make me wait another 4 days again.


You don´t know what they mean with rollback do you?

It´s the version number of the game, never ever the database. Your possessions and skills are on database.


That depends entirely on what the backend changes are and what they broke. If it was underlying data structure changes then it could well be a DB rollback, followed by a roll forward on skill queues etc.

DB screw ups are kind of fun to trouble shoot under pressure in a twisted kind of way, which ironically means they are perfect for EvE :D
Koss Vha
Ministry of War
Amarr Empire
#154 - 2017-02-14 13:10:02 UTC
epicurus 2 wrote:
Koss Vha wrote:
Jaddow wrote:
Darkwing Fiftytwo wrote:
Hidalgo Gengod wrote:
CCP,I am playing with 3 accounts.Dreadnought,orca,and scanning ship astero.My dreadnought in wormhole now without core probe laucnher.My others 2 accounts in Jita.What i should to do,if wormhole will close in this time?I wont loss 5 biliion (dread + fit) .


Not sure if thats a troll, but maybe you should get your **** safe, ahead of a monthly patch that was announced well in advance and not ***** at ccp for doing their jobs.

If you lose **** during random bug blow ups I get it. But these downtimes are announced well in advance and are required to update and improve the game. So stop bitching about the downtime that is literally at the exact same time everyday.

Great work CCP, TY.



CCP doing God's work... "Making Eve Great Again One Patch at a Time"... leave them to their work and enjoy their efforts once completed... and consider simply saying thank you...

https://www.youtube.com/watch?v=8vGjmZNbKGE




This is the mentality that allows companies to provide the bare minimum in quality of service. Respectable that you seem to be a polite person but in the case of thanking someone you are paying for not doing their job on time, that isn't helping anyone. Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience.
Just my two cents on the issue.



if they were making no effort to rectify things then you would have a point.
however being critical when people are doing their level best to resolve completely unexpected issues and posting regular updates, is not being a concerned customer.... it is something else entirely.


Let me stress the "Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience." portion of my post, but I'll mostly agree with you. I'm just not about to thank anyone for a delay, not really gonna blame them either. Although I'm sure the actual people involved would agree that more resources/staff would benefit both the product and their work environment.
Loi Gengod
Pixel Nomads
#155 - 2017-02-14 13:12:06 UTC
Fungus Itovuo wrote:
Ahhh.. Would anyone like a cup of tea whilst we are waiting? I'm just putting the kettle on to boil Roll



I'll grab a coffee if you're making one. No milk or sugar, ta.
Zoo Ologist
The Scope
Gallente Federation
#156 - 2017-02-14 13:12:07 UTC
CCP Falcon wrote:
[img]http://cdn1.eveonline.com/community/devblog/FLAG_-_RUSSIAN-33.png[/img]   [img]http://web.ccpgamescdn.com/newssystem/media/71813/1/GermanFlag33.png[/img]

Hey guys,

We've encountered several issues during the deployment of the 119.2 release.

Our Operations team is currently working to complete the deployment, resolve the issues, and bring Tranquility back online.

We'll keep you updated with progress in this forum thread, and via the official EVE Status twitter feed.

If the forums become unavailable due to server shutdown or database issues, we'll continue updates via twitter.

Apologies for the delayed startup!

UPDATES:

UPDATE - 11:50 UTC - DEPLOYMENT ISSUES ARE CURRENTLY UNDER INVESTIGATION.
UPDATE - 12:10 UTC - INVESTIGATION INTO DEPLOYMENT ISSUES IS STILL ONGOING
UPDATE - 12:40 UTC - INVESTIGATION CONTINUES, THE ISSUE HAS BEEN NARROWED DOWN
UPDATE - 12:55 UTC - ESI IS BACK ONELINE AGAIN
UPDATE - 13:10 UTC - ACCOUNT MANAGEMENT IS BACK ONLINE AGAIN


Why does it show "ACCOUNT MANAGEMENT IS BACK ONLINE" in my reply but not on the original post?
Dior Ambraelle
University of Caille
Gallente Federation
#157 - 2017-02-14 13:12:22 UTC
whipper Snipper wrote:
Is this CCP way of getting us laid?

Not a bad intention, but providing a partner of the preferred gender would help more.

If you want an intelligent argument, please do, I'm up for it!

But if you want a trolling contest, I will win it by simply not participating.
Albert Madullier
Vanishing Point.
The Initiative.
#158 - 2017-02-14 13:12:30 UTC
maybe its time for a new engine,

this ancient piece of crap breaks every time you try to change something
Proeliator Bahis
Caldari Provisions
Caldari State
#159 - 2017-02-14 13:12:56 UTC
Now we know why Eve doesn't work!!!

Quote:
UPDATE - 12:55 UTC - ESI IS BACK ONELINE AGAIN



I know they wanted to thin the code but jesus
Nekorr
Trade Group
#160 - 2017-02-14 13:13:46 UTC
Free tip for CCP:

To safe quote on quote posts about how bad this is for the paying subscriber (customer) maybe next time announce a downtime off 6 hours if it's deployed earlyer we only get Happy faces...


And for all the Australian pilot who think its unfair when downtime hits think twice these people @ ccp work normal working times and might wanna be whit there familys in the evenings for them it's a job for you just "a" game....

Happy valantine

And ccp thanks for updating the game