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UI Readability Issues.

Author
Ronin Gabe
Brave Newbies Inc.
Brave Collective
#1 - 2017-02-13 11:40:03 UTC  |  Edited by: Ronin Gabe
As someone who has been in and out of this game since 2006, I think the time has come for me to feel compelled enough to get on here and ask what SHOULD be an obvious question: Who exactly in the UK do the rest of us need to come and slap around some, in order to get you guys to spend some time making the UI a little more readable, from a SIMPLE font resize perspective? Alternatively, who do we have to buy lunch for?

I'll explain. As it stands at this moment, the largest character font size you can adjust OUTSIDE of the chat window is a 13-point size, and there are no alternatives to the default font. The chat window lets you scale up to a larger character size, but there is a lot going on that has nothing to do with chat, nor does it affect the character name size, simply chat elements.

Here's the issue. All the time, computer monitors and flat screen TV's are getting larger. I've seen some models within range of an average person's budget at, or exceeding, 85 inches. It's silly to think this isn't becoming the preferred way to play EVE for many, many users. Everyone wants the immersive experience that large screen video provides, but......as the size of the TV gets larger, the more a person is going to move back from that larger screen, much like no one wants to sit in the first few rows of a movie theater, because your face is almost touching the screen, and it isn't immersive, so much as it is crowding. So, we adjust the range to the TV to something we consider 'comfortable'. (and, that isn't going to be the same for everyone)

Now comes the issue...as people move themselves further and further back so as to not lose perspective on the larger screen, the font gets smaller and smaller. (what actually happens is that the eye has to work muscularly 'harder' to keep focus on an element that's now at a greater physical range from that person) And yes, I've heard the argument that IF the monitor gets bigger, the font should be bigger too, but at higher screen resolutions, that change in size isn't really linear to the change in size of the game environment. Trust me, when sitting 6-8 feet from a TV exceeding 55 inches, a 13-point font for context menus as a maximum size isn't doing it, folks. If no one else has ever complained about blurring vision and eyestrain as a result of trying to read the provided character set and the offered sizes, I'll eat my carrier.

Also, anyone who works in eyecare (it should not be lost on you that this has the potential to become an actionable medical claim against CCP at some point, don't think it can't happen, people sue each other over hot coffee, and WIN) can tell you about things like changing focal ranges across a large group of people. I can't believe CCP hasn't contracted the services of an eyecare professional, at least once, to get some buy-in on the kind of EYESTRAIN this game causes, and the potential for long term vision damage, for lack of a simple set of customizable readability options. You can customize just about every other component of the UI to suit tastes, except for the size of text, beyond what little is provided by the options pane. (and that doesn't include other font styles)

I can make CHAT bigger in order to better see the spammers and beggers in Jita, but I can't make my context menus and other informational items larger, both to relieve the strain on my eyes, as well as enhance playability? And, please don't waste my time telling me it can't be done, because just about every other aspect of UI elements have been changed, modified, or completely redesigned at some point.

Adding a couple of additional font types and giving us a better selection for size (at a minimum, at this point, you should be offering people the ability to scale up to about 18-22 points in UI elements) isn't some kind of insurmountable challenge. No one is asking you to reinvent the wheel. I can STRETCH a UI window element the length and height of my screen if I want to, but it doesn't make it any more readable. I cannot believe I'm the only person that's ever expressed this concern. The text I'm using in this post is bigger than what's offered in-game.

This game is causing some of us very real vision problems, and we're still asking you nicely to DO SOMETHING ABOUT IT. You've had the better part of TWENTY YEARS now to address this. What gives? Is it going to take a class action from players before you address this? It isn't going to surprise me a bit when I hear some group of players got together and went down that road.....seriously. Thanks.

I'd invite other player commentary, particularly from other players wearing eyeglasses or contacts that have a fixed focal range, in order to further enhance the point I'm trying to make here.
Van Doe
#2 - 2017-02-13 12:28:51 UTC
I feel you.
The last couple of years the text started to go blurry over time.
Its not that I need glasses. I did a vision test when I first recognized this happen.

Its the pure stress small fonts are causing. And over time my eys tiering out.

I'm not trolling, I create content for everyone to enjoy. afk cloaky in a system near you while posting in this forum.

Do Little
Bluenose Trading
#3 - 2017-02-13 13:02:21 UTC
It isn't just scaling, it's also contrast. White text on a black background was OK back in the 1990's when most gamers were teenagers or young adults but it doesn't work for older eyes! I accept the need for a dark background in space but black text in a font chosen for legibility on a paper white background should at least be optional when you are docked.

The need for scaling is less when using a legible font but will increase as the player base gets older. CCP needs to invest in the client - not just for those of us with grey hair and progressive lenses but the rapidly falling prices for 4K monitors mean these will become mainstream over the next couple of years.
Wolfgang Jannesen
Imperial Academy
Amarr Empire
#4 - 2017-02-13 13:24:10 UTC
General Settings > There should be a setting there to change all non-chat font.
Wolfgang Jannesen
Imperial Academy
Amarr Empire
#5 - 2017-02-13 13:24:57 UTC
Do Little wrote:
It isn't just scaling, it's also contrast. White text on a black background was OK back in the 1990's when most gamers were teenagers or young adults but it doesn't work for older eyes! I accept the need for a dark background in space but black text in a font chosen for legibility on a paper white background should at least be optional when you are docked.

The need for scaling is less when using a legible font but will increase as the player base gets older. CCP needs to invest in the client - not just for those of us with grey hair and progressive lenses but the rapidly falling prices for 4K monitors mean these will become mainstream over the next couple of years.


This is the part where I point out that you can change window colour too.
Ronin Gabe
Brave Newbies Inc.
Brave Collective
#6 - 2017-02-13 13:44:49 UTC  |  Edited by: Ronin Gabe
Wolfgang Jannesen wrote:
General Settings > There should be a setting there to change all non-chat font.


And, it's maximum value is 13-point, as I stated in my original post. It isn't enough.
elitatwo
Zansha Expansion
#7 - 2017-02-13 13:45:49 UTC
Van Doe wrote:
I feel you.
The last couple of years the text started to go blurry over time.
Its not that I need glasses. I did a vision test when I first recognized this happen.

Its the pure stress small fonts are causing. And over time my eys tiering out.


The moment you realize you need glasses and are too stubborn to admit it to yourself.

Eve Minions is recruiting.

This is the law of ship progression!

Aura sound-clips: Aura forever

Ronin Gabe
Brave Newbies Inc.
Brave Collective
#8 - 2017-02-13 13:45:50 UTC
Do Little wrote:
It isn't just scaling, it's also contrast. White text on a black background was OK back in the 1990's when most gamers were teenagers or young adults but it doesn't work for older eyes! I accept the need for a dark background in space but black text in a font chosen for legibility on a paper white background should at least be optional when you are docked.

The need for scaling is less when using a legible font but will increase as the player base gets older. CCP needs to invest in the client - not just for those of us with grey hair and progressive lenses but the rapidly falling prices for 4K monitors mean these will become mainstream over the next couple of years.


That too is a very good point. Some of those colors look nice, until you can't see the scroll bar on the right hand side, for lack of proper contrast.
Do Little
Bluenose Trading
#9 - 2017-02-13 14:26:02 UTC
You can change the font size for context menus but you cannot change the font size in the market app, industry app or other places where the ability is desperately needed.

Nor do any of the window appearance themes allow high contrast dark text on a light background. If there is a setting that does allow this, it is well hidden!

I discussed this with Sugar Kyle last year and gather there are "legacy code" issues it will take major surgery to fix. Nonetheless, I think it's time CCP raised the priority - none of us are getting any younger.
Donnachadh
United Allegiance of Undesirables
#10 - 2017-02-13 14:40:12 UTC
As a person in my mid 60's I always find these discussions of readability hysterical. While I agree that CCP should make changes to the game there are readily available, reasonably priced alternatives available to most people.

While you wait for CCP to change things I suggest you visit an optometrist and have a candid discussion about this specific issue with EvE and computers in general. Glasses with a small degree of magnification and coatings dedicated to aiding one in seeing a computer monitor can make a significant difference. As you age the need to do this will get more pronounced so you might as well accept it now and just deal with it.
Rivr Luzade
Coreli Corporation
Pandemic Legion
#11 - 2017-02-13 14:56:28 UTC
I am sure this "candid discussion" will very quickly end up with the optometrist agreeing with Ronin Gabe when they see something like this. Just a hunch.Roll

UI Improvement Collective

My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.

Cade Windstalker
#12 - 2017-02-13 15:04:24 UTC
The basic answer to OP's question about what it'll take for this is basically for CCP to make the change to the allowed size/fonts, and then for someone to spend dozens or hundreds of hours going through the UI and finding everything that becomes unreadable, broken, or doesn't display correctly when the font size goes over 13 or the font changes.
Ronin Gabe
Brave Newbies Inc.
Brave Collective
#13 - 2017-02-13 15:07:50 UTC
Donnachadh wrote:
As a person in my mid 60's I always find these discussions of readability hysterical. While I agree that CCP should make changes to the game there are readily available, reasonably priced alternatives available to most people.

While you wait for CCP to change things I suggest you visit an optometrist and have a candid discussion about this specific issue with EvE and computers in general. Glasses with a small degree of magnification and coatings dedicated to aiding one in seeing a computer monitor can make a significant difference. As you age the need to do this will get more pronounced so you might as well accept it now and just deal with it.


And yet, I don't seem to have any vision or headache issues when I'm outside of the game, using the same monitor for a host of other things, including work. As usual, blame the player, not CCP.
Ronin Gabe
Brave Newbies Inc.
Brave Collective
#14 - 2017-02-13 15:10:04 UTC  |  Edited by: Ronin Gabe
Cade Windstalker wrote:
The basic answer to OP's question about what it'll take for this is basically for CCP to make the change to the allowed size/fonts, and then for someone to spend dozens or hundreds of hours going through the UI and finding everything that becomes unreadable, broken, or doesn't display correctly when the font size goes over 13 or the font changes.


Seems like a fair deal to me, we pay a sub, they give us a product that doesn't cause migraines. Win for everyone. It's not the fault of the player community that CCP has placed this issue on the back burner since the game's inception, nor should the only solution to the problem be, 'go drop 4-600 bucks on glasses, sucks to be you'. At least MY suggestion is one that'll benefit the community as a whole, not just those that want a particular something that benefits their own interests.
Cade Windstalker
#15 - 2017-02-13 15:21:54 UTC
Ronin Gabe wrote:
Cade Windstalker wrote:
The basic answer to OP's question about what it'll take for this is basically for CCP to make the change to the allowed size/fonts, and then for someone to spend dozens or hundreds of hours going through the UI and finding everything that becomes unreadable, broken, or doesn't display correctly when the font size goes over 13 or the font changes.


Seems like a fair deal to me, we pay a sub, they give us a product that doesn't cause migraines. Win for everyone. It's not the fault of the player community that CCP has placed this issue on the back burner since the game's inception, nor should the only solution to the problem be, 'go drop 4-600 bucks on glasses, sucks to be you'. At least MY suggestion is one that'll benefit the community as a whole, not just those that want a particular something that benefits their own interests.


Just because you pay for the game doesn't mean they're required to do whatever you tell them to... what you're basically saying here is you want them to completely rework the UI at your request. That's not a small amount of work by any means, and it's something that's best done in small pieces since it's very likely that a lot of the older components can't actually support your request without reworks.

You know, almost like the gradual rework they've been doing on the UI for the last year or so that's likely to continue for the next several years.

Also this really is something for you and your particular subset of players. I play on 22 in monitors with good resolution and I don't have any issues with migraines or reading text in the UI. From the few comments in this thread this seems like an issue mostly with much larger screens and a few people with vision issues.

While I'm not saying people with vision issues should just suck it up, or anything of the sort, I think from a dev's perspective it's pretty reasonable if CCP aren't willing to just immediately drop everything and work on this at the expense of other features, fixes, or improvements.
Ronin Gabe
Brave Newbies Inc.
Brave Collective
#16 - 2017-02-13 15:29:48 UTC  |  Edited by: Ronin Gabe
Cade Windstalker wrote:
Ronin Gabe wrote:
Cade Windstalker wrote:
The basic answer to OP's question about what it'll take for this is basically for CCP to make the change to the allowed size/fonts, and then for someone to spend dozens or hundreds of hours going through the UI and finding everything that becomes unreadable, broken, or doesn't display correctly when the font size goes over 13 or the font changes.


Seems like a fair deal to me, we pay a sub, they give us a product that doesn't cause migraines. Win for everyone. It's not the fault of the player community that CCP has placed this issue on the back burner since the game's inception, nor should the only solution to the problem be, 'go drop 4-600 bucks on glasses, sucks to be you'. At least MY suggestion is one that'll benefit the community as a whole, not just those that want a particular something that benefits their own interests.


Just because you pay for the game doesn't mean they're required to do whatever you tell them to... what you're basically saying here is you want them to completely rework the UI at your request. That's not a small amount of work by any means, and it's something that's best done in small pieces since it's very likely that a lot of the older components can't actually support your request without reworks.

You know, almost like the gradual rework they've been doing on the UI for the last year or so that's likely to continue for the next several years.

Also this really is something for you and your particular subset of players. I play on 22 in monitors with good resolution and I don't have any issues with migraines or reading text in the UI. From the few comments in this thread this seems like an issue mostly with much larger screens and a few people with vision issues.

While I'm not saying people with vision issues should just suck it up, or anything of the sort, I think from a dev's perspective it's pretty reasonable if CCP aren't willing to just immediately drop everything and work on this at the expense of other features, fixes, or improvements.


So because it doesn't happen to you, it's an invalid argument? Also, let me ask you this. How much WORK do you suppose it took to create and provide SKINS for 330+ ship types? So, again, it's not that it isn't doable, it's because CCP doesn't prioritize it. They had a good LONG time to address this concern ( I stand by what I said in my original post, I can't believe I'm the only person (or for that matter, even in the minority) to ever raise this issue).

Is it your intent to defend CCP's lack of action on this, so that a dev doesn't have to bother with ignoring the complaint? I'm just curious. You're sitting here saying 'gee, that'd take a lot of work'. Aw, shucks. Last I checked, that's what jobs were. Work. AND, the longer they wait through the game's continuing evolution, the more problematic it's going to become when they finally decide, 'gee, maybe we should listen to our customers.'
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#17 - 2017-02-13 15:40:50 UTC  |  Edited by: Lan Wang
Ronin Gabe wrote:
Wolfgang Jannesen wrote:
General Settings > There should be a setting there to change all non-chat font.


And, it's maximum value is 13-point, as I stated in my original post. It isn't enough.


sitting 6ft away from a "tv" which you use to play a complex game like eve is hardly an optimal way to play a game, damn i can bearly read my xbox one games when that far away from my tv.

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

Ronin Gabe
Brave Newbies Inc.
Brave Collective
#18 - 2017-02-13 15:45:07 UTC  |  Edited by: Ronin Gabe
Lan Wang wrote:
Ronin Gabe wrote:
Wolfgang Jannesen wrote:
General Settings > There should be a setting there to change all non-chat font.


And, it's maximum value is 13-point, as I stated in my original post. It isn't enough.


sitting 6ft away from a "tv" which you use to play a complex game like eve is hardly an optimal way to play a game


I play on a 55 inch Vizio...just HOW CLOSE do you think one should sit to a monitor of that size? I play wrong, because I play large screen? Some people would say that 6 feet is still too close. Not everyone plays the same fixed range, nor do they all play from a desk. The way you do things doesn't make the way I do them incorrect. Except for TEXTUAL elements, I see the rest of the game just peachy. Can't believe there's so much pushback for something that would benefit all.

And yanno....saying, 'well, *I* don't have that problem' isn't really defending the argument for not addressing this.
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#19 - 2017-02-13 15:54:35 UTC
Ronin Gabe wrote:
Lan Wang wrote:
Ronin Gabe wrote:
Wolfgang Jannesen wrote:
General Settings > There should be a setting there to change all non-chat font.


And, it's maximum value is 13-point, as I stated in my original post. It isn't enough.


sitting 6ft away from a "tv" which you use to play a complex game like eve is hardly an optimal way to play a game


I play on a 55 inch Vizio...just HOW CLOSE do you think one should sit to a monitor of that size? I play wrong, because I play large screen? Some people would say that 6 feet is still too close. Not everyone plays the same fixed range, nor do they all play from a desk. The way you do things doesn't make the way I do them incorrect. Except for TEXTUAL elements, I see the rest of the game just peachy. Can't believe there's so much pushback for something that would benefit all.


well obviously not 6ft away otherwise you wouldn't have readability issues, a 55" vizio isnt a monitor, its a television which will in no way match up to a proper monitor, ccp responded to one of the posts regarding ui scaling for 4k monitors, the reply was "not enough people use them to make this a priority" i imagine the same goes for people using tv's for gaming.

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

Ronin Gabe
Brave Newbies Inc.
Brave Collective
#20 - 2017-02-13 16:00:05 UTC  |  Edited by: Ronin Gabe
Lan Wang wrote:
Ronin Gabe wrote:
Lan Wang wrote:
Ronin Gabe wrote:
Wolfgang Jannesen wrote:
General Settings > There should be a setting there to change all non-chat font.


And, it's maximum value is 13-point, as I stated in my original post. It isn't enough.


sitting 6ft away from a "tv" which you use to play a complex game like eve is hardly an optimal way to play a game


I play on a 55 inch Vizio...just HOW CLOSE do you think one should sit to a monitor of that size? I play wrong, because I play large screen? Some people would say that 6 feet is still too close. Not everyone plays the same fixed range, nor do they all play from a desk. The way you do things doesn't make the way I do them incorrect. Except for TEXTUAL elements, I see the rest of the game just peachy. Can't believe there's so much pushback for something that would benefit all.


well obviously not 6ft away otherwise you wouldn't have readability issues, a 55" vizio isnt a monitor, its a television which will in no way match up to a proper monitor, ccp responded to one of the posts regarding ui scaling for 4k monitors, the reply was "not enough people use them to make this a priority" i imagine the same goes for people using tv's for gaming.


A Vizio monitor (TV) Has RGB, DVI, AND HDMI connections, and fully supports 1360x768 and 1366x768 resolutions. So yes, it IS a monitor as well as a TV. It's true that it isn't 4k (even though they make those now), but it still supports high end computer resolutions. This isn't a CLARITY issue, its a size-of-the-teeny-tiny-letters issue. Art and graphics are just FINE, no matter what distance from the monitor I sit at. Also, UI scaling is the issue of SIZE of the UI element as a whole, not just the lettering contained within that element. On a 4k system, that can still be addressed by lowering the resolution. (but only to a certain point)
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