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EVE New Citizens Q&A

 
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Loyalty point issue
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Sybians
Omnipresent Inc
#1 - 2016-12-31 23:18:18 UTC
I am not knew but I don't seem to be able to spend my loyalty points anymore, there has to be something I am missing.
I select the Item I want and nothing but that's as far as I seem to get, can someone help me out please?
Iria Ahrens
Space Perverts and Forum Pirates
#2 - 2016-12-31 23:20:44 UTC
Make sure you are in a station of the appropriate corp.
Check the other costs, often there is an additional isk, badges, ships, or modules that are required to purchase a LP item in addition to the LP cost.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Sybians
Omnipresent Inc
#3 - 2016-12-31 23:30:13 UTC
Thanks for replying so quickly, but I tried everything I can think of, I know that I have required loyalty points and the isk and there are no other items listed, it is Caldari Navy LP and I am in a corresponding station, the same place I have purchased these very items before.

I appreciate the help though, maybe I have to re-log?
Chainsaw Plankton
FaDoyToy
#4 - 2016-12-31 23:36:12 UTC
seems like one of those times where a screenshot might help. Everything about the LP store looks normal today, but I haven't tried buying anything.

@ChainsawPlankto on twitter
Sybians
Omnipresent Inc
#5 - 2017-01-01 00:03:33 UTC
Screenshot of where I am and the LP store


https://i.imgsafe.org/84697e8ddd.jpg
Iria Ahrens
Space Perverts and Forum Pirates
#6 - 2017-01-01 00:19:57 UTC
try clicking on the right edge of your window and dragging it out to widen it. It looks like your window might have been clipped.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Sybians
Omnipresent Inc
#7 - 2017-01-01 00:40:49 UTC  |  Edited by: Sybians
Sorry that it's taking so long just got pulled away for a moment, will upload a new fullscreen shot shortly.
Again thank you for trying to help.








Edit: never mind it was me as I suspected the window wasn't open wide enough for me to see the buy option.

Sorry to have wasted both of your time
Iria Ahrens
Space Perverts and Forum Pirates
#8 - 2017-01-01 14:22:29 UTC
Sybians wrote:
Sorry that it's taking so long just got pulled away for a moment, will upload a new fullscreen shot shortly.
Again thank you for trying to help.








Edit: never mind it was me as I suspected the window wasn't open wide enough for me to see the buy option.

Sorry to have wasted both of your time


It's not a waste of time at all. Someone else might have that problem and see your post, and the only reason I thought that might be the problem is because I've wondered what was wrong with the LP window once or twice myself.

Honest questions are never a waste of time. Welcome to Eve.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Oranen
Tax Skippers
#9 - 2017-01-02 04:59:45 UTC
Question comes up multiple times a day in help chat. Most likely the window isn't expanded large enough on the right side to see the "buy" button. Been that way for a long time in chat.