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EVE New Citizens Q&A

 
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PREMIUM EDITION ON STEAM and CHARACTER TRANSFER
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Aldin Mikakka
25yrs old man playing genshin impact at 4am
N E R V.
#1 - 2016-12-27 05:05:07 UTC
“Purchasing a Premium Edition will initiate the creation of a new EVE account. This account cannot be combined with any existing EVE account (trial included) and has to be accessed separately through the Steam client.”
I am PREMIUM EDITION ON STEAM. So I cannot use CHARACTER TRANSFER any time，right？
Shayla Etherodyne
Delta Laroth Industries
#2 - 2016-12-27 07:50:06 UTC
I think that it mean that you can't stack the premium account over a existing account, but instead it create a new account, not that you can't transfer characters.
The character transfer, AFAIK, is done manually by some CCP employee, so I think it can always be done, unless there is some bug on the account or the character has been banned.

Keep in mind that I am sharing my opinion, based on what I have read in the forum, as I haven't ever transferred a characters and my account were purchased before Steam access to EVE existed.
Do Little
Bluenose Trading
#3 - 2016-12-27 10:47:21 UTC
To transfer a character, both accounts must be active (subscribed) until the transfer completes - 10 hours.

Transfers work the same as purchasing a character on the bazaar. The character to be moved must be in an NPC corporation with training paused and you must pay the transfer fee - $20.00 or 2 PLEX.

It doesn't matter whether you acquired the account directly from CCP or an authorized agent like Steam.

https://support.eveonline.com/hc/en-us/articles/203465481-Character-Transfer