These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Account email addresses not allowing Gmail "+" symbols?
Author
Previous Topic Next Topic
Sorin Orii
OriiGen
Path of OriiGen
#1 - 2016-12-20 09:10:30 UTC
I recently reactivated an old alt account to try out the new Alpha clones and since there have been updates to the way account management works recently, I decided to update my email address to a more current and appropriate one for my gameplay purposes. I have done thins with my other EVE alt accounts, however recently there has been a change I do not undeastand.
On 3 of my main accounts I have the account email listed as:
myeve.account+alt1@gmail.com
myeve.account+alt2@gmeil.com
myeve.account+alt3@gmeil.com
...etc...

When updating the email on my reactivated account, I was told by the web form that the email format was invalid. The problem is the "+" symbol in the email account. Gmail offers this email format to allow for better creating filters to sort incoming mail. My other accounts still have and use the email addresses with the "+" symbol in them, but I cannot update this last account to reflect and continue the pattern.

So my question/concern is this:
Why was this changed? Was it on purpose? If so, why? If not on purpose, can it be changed back? I honestly don't see the harm in allowing 1 "+" in an email address, esp when it is accepted by one of the largest providers of email currently on the web.

:Sorin Orii

Sanity is the denial of chaos
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#2 - 2016-12-20 09:36:25 UTC
email validation on ccp's side, did you file a support ticket?

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*
Another Posting Alt
Zerious Fricken Biziness
#3 - 2016-12-20 10:29:56 UTC
Lan Wang wrote:
email validation on ccp's side, did you file a support ticket?


Good luck with that. I had to change my email addresses because of their new filters, the same ones I've been using for EVE for years.
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#4 - 2016-12-20 10:34:42 UTC
Another Posting Alt wrote:
Lan Wang wrote:
email validation on ccp's side, did you file a support ticket?


Good luck with that. I had to change my email addresses because of their new filters, the same ones I've been using for EVE for years.


well changing email address is certainly better than losing all access to your accounts, its quite common for characters like that to not be included in validation, simply change + to _ and it shouldnt have any issues.

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*
Chribba
Otherworld Enterprises
Otherworld Empire
#5 - 2016-12-20 12:30:44 UTC  |  Edited by: Chribba
nm

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar
Tau Cabalander
Retirement Retreat
Working Stiffs
#6 - 2016-12-20 13:19:53 UTC  |  Edited by: Tau Cabalander
Does URL encoding it work?

i.e. instead of + use %2B

The + character is one of the special characters used in some URLs so it may be filtered even though it is a valid local address character.

Mumbles to self: I like the idea that everything after + is ignored, and that periods are also ignored. I'll have to add that to my mail server, which currently only has fixed prefixes "shop-" and "forum-" that are ignored thanks to an Exim hack I added (I run my own mail server). I should change that to ignore everything before - too, since I don't allow user names to contain more than a-z0-9
TigerXtrm
KarmaFleet
Goonswarm Federation
#7 - 2016-12-20 13:37:11 UTC
Sorin Orii wrote:
I recently reactivated an old alt account to try out the new Alpha clones and since there have been updates to the way account management works recently, I decided to update my email address to a more current and appropriate one for my gameplay purposes. I have done thins with my other EVE alt accounts, however recently there has been a change I do not undeastand.
On 3 of my main accounts I have the account email listed as:
myeve.account+alt1@gmail.com
myeve.account+alt2@gmeil.com
myeve.account+alt3@gmeil.com
...etc...

When updating the email on my reactivated account, I was told by the web form that the email format was invalid. The problem is the "+" symbol in the email account. Gmail offers this email format to allow for better creating filters to sort incoming mail. My other accounts still have and use the email addresses with the "+" symbol in them, but I cannot update this last account to reflect and continue the pattern.

So my question/concern is this:
Why was this changed? Was it on purpose? If so, why? If not on purpose, can it be changed back? I honestly don't see the harm in allowing 1 "+" in an email address, esp when it is accepted by one of the largest providers of email currently on the web.


My question is why on earth you would set up your accounts that way.

My YouTube Channel - EVE Tutorials & other game related things!

My Website - Blogs, Livestreams & Forums
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#8 - 2016-12-20 13:46:24 UTC
TigerXtrm wrote:
Sorin Orii wrote:
I recently reactivated an old alt account to try out the new Alpha clones and since there have been updates to the way account management works recently, I decided to update my email address to a more current and appropriate one for my gameplay purposes. I have done thins with my other EVE alt accounts, however recently there has been a change I do not undeastand.
On 3 of my main accounts I have the account email listed as:
myeve.account+alt1@gmail.com
myeve.account+alt2@gmeil.com
myeve.account+alt3@gmeil.com
...etc...

When updating the email on my reactivated account, I was told by the web form that the email format was invalid. The problem is the "+" symbol in the email account. Gmail offers this email format to allow for better creating filters to sort incoming mail. My other accounts still have and use the email addresses with the "+" symbol in them, but I cannot update this last account to reflect and continue the pattern.

So my question/concern is this:
Why was this changed? Was it on purpose? If so, why? If not on purpose, can it be changed back? I honestly don't see the harm in allowing 1 "+" in an email address, esp when it is accepted by one of the largest providers of email currently on the web.


My question is why on earth you would set up your accounts that way.


I kinda wondered this aswell, a simple _ or - would serve the same purpose

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*
TigerXtrm
KarmaFleet
Goonswarm Federation
#9 - 2016-12-20 14:44:39 UTC
Lan Wang wrote:
TigerXtrm wrote:
Sorin Orii wrote:
I recently reactivated an old alt account to try out the new Alpha clones and since there have been updates to the way account management works recently, I decided to update my email address to a more current and appropriate one for my gameplay purposes. I have done thins with my other EVE alt accounts, however recently there has been a change I do not undeastand.
On 3 of my main accounts I have the account email listed as:
myeve.account+alt1@gmail.com
myeve.account+alt2@gmeil.com
myeve.account+alt3@gmeil.com
...etc...

When updating the email on my reactivated account, I was told by the web form that the email format was invalid. The problem is the "+" symbol in the email account. Gmail offers this email format to allow for better creating filters to sort incoming mail. My other accounts still have and use the email addresses with the "+" symbol in them, but I cannot update this last account to reflect and continue the pattern.

So my question/concern is this:
Why was this changed? Was it on purpose? If so, why? If not on purpose, can it be changed back? I honestly don't see the harm in allowing 1 "+" in an email address, esp when it is accepted by one of the largest providers of email currently on the web.


My question is why on earth you would set up your accounts that way.


I kinda wondered this aswell, a simple _ or - would serve the same purpose


I was wondering more why he even used separate e-mail adresses to begin with.

My YouTube Channel - EVE Tutorials & other game related things!

My Website - Blogs, Livestreams & Forums
nezroy
Federal Defense Union
Gallente Federation
#10 - 2016-12-20 14:59:56 UTC  |  Edited by: nezroy
TigerXtrm wrote:
Lan Wang wrote:
TigerXtrm wrote:

My question is why on earth you would set up your accounts that way.


I kinda wondered this aswell, a simple _ or - would serve the same purpose


I was wondering more why he even used separate e-mail adresses to begin with.


Because they aren't separate accounts. It's one gmail account; myeve.account@gmail.com. Gmail lets you add + to your base email that will still be delivered to the same account but allows you to setup filters on incoming mail (or figure out who is selling your email to spammers).

EDIT: Also, the RFC's on this are clear. The local part of an email address can contain a + symbol. It really doesn't matter that gmail has nifty bonus functionality here; if CCP is not validating their email to the RFC spec that is a major problem for their account security. See RFC3696 sec 3 & RFC5322 sec 3.4.1, at minimum.