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WHY DO I NEED TO REAUTHORIZE MY ACCOUNTS FOR SISI AS WELL?!?!

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Author
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TomyLobo
U2EZ
#1 - 2016-11-24 03:09:00 UTC
WHY! WHY!
Dookova
Hold my Bier
The Initiative.
#2 - 2016-11-24 08:36:56 UTC
The bigger problem here is that Singularity uses a old databse with old email addresses.
I had to change the email addresses of some accounts after the patch but the verification for Singularity still used the old email addresses Sad
I cannot use the test server at all at the moment.
Briar Thrain
Arcana Noctis
#3 - 2016-11-24 09:54:04 UTC
Same - much sadness. A new mirror would be super. Plus it would rid 6-CZ49 of the citadel infestation that brings my computer to a crawl.
CCP Goliath
C C P
C C P Alliance
#4 - 2016-11-24 15:25:41 UTC
Sorry to hear you're having access problems folks. As might be expected, we have some changes to make to Sisi following Ascension deployment, in order to make accessing it less tricky again. FYI though, Singularity uses email verification (and your TQ verification doesn't work on Sisi) because it needs to mirror our live environment as closely as possible, while having to use different datasets to do so.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
lecrissdesauter
Tribunal Saga
Domain Research and Mining Inst.
#5 - 2016-11-24 19:09:47 UTC
CCP Goliath wrote:
Sorry to hear you're having access problems folks. As might be expected, we have some changes to make to Sisi following Ascension deployment, in order to make accessing it less tricky again. FYI though, Singularity uses email verification (and your TQ verification doesn't work on Sisi) because it needs to mirror our live environment as closely as possible, while having to use different datasets to do so.

IF only your system would work to send people the verification email ..
Demolishar
United Aggression
#6 - 2016-11-25 15:20:11 UTC
SISI needs an account details database mirror. There were a LOT of people who had to change their email addresses recently (due to the requirement for verification and lost email accounts) and the SISI login server is still working from a database that pre-dates Ascendancy substantially, so that verification emails are sent to the old, inaccessible email addresses. That's the root cause of this problem, I believe.
RaVenC
DEFCON.
The Initiative.
#7 - 2016-11-27 10:51:34 UTC
Demolishar wrote:
SISI needs an account details database mirror. There were a LOT of people who had to change their email addresses recently (due to the requirement for verification and lost email accounts) and the SISI login server is still working from a database that pre-dates Ascendancy substantially, so that verification emails are sent to the old, inaccessible email addresses. That's the root cause of this problem, I believe.

Yes, I'll guess there are a lot around with this issue.. Sad
A (full) mirror is needed, or CCP has to reactivate a lot accounts / live with less activity on mass tests. Sad
CCP Goliath
C C P
C C P Alliance
#8 - 2016-11-28 11:06:36 UTC
RaVenC wrote:
Demolishar wrote:
SISI needs an account details database mirror. There were a LOT of people who had to change their email addresses recently (due to the requirement for verification and lost email accounts) and the SISI login server is still working from a database that pre-dates Ascendancy substantially, so that verification emails are sent to the old, inaccessible email addresses. That's the root cause of this problem, I believe.

Yes, I'll guess there are a lot around with this issue.. Sad
A (full) mirror is needed, or CCP has to reactivate a lot accounts / live with less activity on mass tests. Sad


We mirror Sisi as testing needs fit, not to provide access, sorry.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath