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Issues, Workarounds & Localization

 
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Skill Loss.

First post
Author
Iha Ulall
Drunken Reprobates
#61 - 2016-11-25 16:53:32 UTC
I lost Gallente Industrial level 5 today. Before dt all was fine. Even after dt i hauled 63K in my miasmos. Logged out for several hours and when i logged in again my orehold was at 58800 (level 4).


Filed a ticket and hope it will be solved soon. This realy sucks...
Chi-Hua Tan
Ministry of War
Amarr Empire
#62 - 2016-11-25 18:36:55 UTC  |  Edited by: Chi-Hua Tan
I have had no update. I have no unallocated SP, and I am currently training skills I already had completed according to EVEMON.

e. and my subscription ends in about a week so I guess I can stop caring about this issue

ee. just logged onto this character to discover I have had 4 million SP stripped from this character. Welp.
Verenikin
Brutor Tribe
Minmatar Republic
#63 - 2016-11-25 18:40:04 UTC
Lost literally over 30 million skillpoints overnight. Can no longer fly ships that I used to be able to fly.

Posted support ticket but it seems like there hasn't been a fix for this for a while now.
Chi-Hua Tan
Ministry of War
Amarr Empire
#64 - 2016-11-25 18:54:47 UTC
Yeah was fun while it lasted CCP, but between this and the resulting fear of logging onto my main lest this same thing happen, I have gotten used to not playing EVE. Hopefully this will get fixed soon for those who are still trying to play your game.
Salpun
Global Telstar Federation Offices
SLYCE Pirates
#65 - 2016-11-25 19:42:06 UTC
I did not get any skill points today but I am waiting on the blood raider accelerator fix. Hope it shows up soon.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

u3pog
Ministerstvo na otbranata
#66 - 2016-11-25 21:30:39 UTC
CCP Contra wrote:
John WarpingSlow wrote:
pow demonic wrote:
I am not sure what the devs mean by a "remuneration of the SP"


Remuneration = Give back to you (probably as unallocated skillpoints that you can then re-allocate to whatever skill you want.)



Most definitely. We will give the loss SP as unallocated.


Oh, now I know where I got the unallocated SP from. Thanks script! (and devs of course) Big smile
Verenikin
Brutor Tribe
Minmatar Republic
#67 - 2016-11-25 21:33:52 UTC
u3pog wrote:
CCP Contra wrote:
John WarpingSlow wrote:
pow demonic wrote:
I am not sure what the devs mean by a "remuneration of the SP"


Remuneration = Give back to you (probably as unallocated skillpoints that you can then re-allocate to whatever skill you want.)



Most definitely. We will give the loss SP as unallocated.


Oh, now I know where I got the unallocated SP from. Thanks script! (and devs of course) Big smile


So you have gotten your SP back?

Interesting. Hopefully everyone will have their SP back soon. I certainly miss my 30m+.
Whelm
CRA Haven
#68 - 2016-11-25 21:50:41 UTC  |  Edited by: Whelm
Logged in today, noticed I had something like 54k free skill points.

Applied them to what I am currently training...

Only now do I realize it seems to have taken them from a few skills as I no longer have Target management 5 trained, which is 35k points shy now of being so, still not sure where the other 19k came from.


weird.
u3pog
Ministerstvo na otbranata
#69 - 2016-11-25 22:05:03 UTC
Verenikin wrote:
u3pog wrote:
CCP Contra wrote:
John WarpingSlow wrote:
pow demonic wrote:
I am not sure what the devs mean by a "remuneration of the SP"


Remuneration = Give back to you (probably as unallocated skillpoints that you can then re-allocate to whatever skill you want.)



Most definitely. We will give the loss SP as unallocated.


Oh, now I know where I got the unallocated SP from. Thanks script! (and devs of course) Big smile


So you have gotten your SP back?

Interesting. Hopefully everyone will have their SP back soon. I certainly miss my 30m+.


Hadn't even noticed, but I have many characters, so it's quite possible one of them bugged...Anyway 30 mil SP is a lot, hope you get it soon.
Nadale Hectar
Republic University
Minmatar Republic
#70 - 2016-11-25 23:11:50 UTC  |  Edited by: Nadale Hectar
I've just lost 10mil SP, didn't notice till I couldn't shoot my Missiles on a ship I've been using for two weeks :(

How long does it take CCP to sort it out and can they update your toon back to where it was ?
Sirran The Lunatic
Pandemic Horde High Sec Division
#71 - 2016-11-25 23:30:13 UTC  |  Edited by: Sirran The Lunatic
I have also lost roughly 4-5 mil SP, I'm not exactly sure how much as Skill history indicates nothing. :/

I'm assuming this is because they stripped the extra SP from the bugged skills that were sponging unnecessary SP? Yet we have not been refunded any spendable/unallocated SP.

edit: just realized I lost skills I had previously trained before going on haiatus, too (gal battleship 5). Sigh.
Ashi Gurum
Aliastra
Gallente Federation
#72 - 2016-11-26 00:08:54 UTC
The "reimbursement" didn't do anything for me because my bug (posted earlier in thread) did not result in any skills trained beyond level 5, just beyond where they should have been (past level 4 for 6 days). Now that I see that other players are actually *losing* more SP, maybe I should be glad...

Any way I filed another ticket, which I shouldn't have to do since I was one of the earliest to file after the patch, but whatever, it's only time + money...
Chi-Hua Tan
Ministry of War
Amarr Empire
#73 - 2016-11-26 03:07:07 UTC
I contacted the GM I had corresponded with previously, stemming from the initial ticket (and who previously told me this would be resolved en masse, rather than via individual tickets). They looked into my character history, found the amount of points and where it had been misallocated, and returned those points to me as unallocated SP. These have now been applied back to my old queue and to the remaining skills I was planning on adding into my queue when I first discovered the problem (since I had resumed training skills two weeks ago missing due to the bug I had extra SP for new skills). So my SP debt is now resolved.

Good luck to the rest of you getting this resolved and for the future of this game, but I'm still off.
Richard Airuta
Perkone
Caldari State
#74 - 2016-11-26 06:41:27 UTC
Chi-Hua Tan wrote:
I contacted the GM I had corresponded with previously, stemming from the initial ticket (and who previously told me this would be resolved en masse, rather than via individual tickets). They looked into my character history, found the amount of points and where it had been misallocated, and returned those points to me as unallocated SP. These have now been applied back to my old queue and to the remaining skills I was planning on adding into my queue when I first discovered the problem (since I had resumed training skills two weeks ago missing due to the bug I had extra SP for new skills). So my SP debt is now resolved.

Good luck to the rest of you getting this resolved and for the future of this game, but I'm still off.


The GM I was dealing with last week has deleted my ticket it seems. I made a new one and hoping it gets addressed ASAP. I lost over 2m worth of skills overnight, pretty much makes the game unplayable at this stage unfortunately.
Nadale Hectar
Republic University
Minmatar Republic
#75 - 2016-11-26 10:47:24 UTC
I've just noticed that on the log in screen my SP are correct and in game they are wrong. This is mad!!

Hope to get a reply from support today.
Valuv
Deep Core Mining Inc.
Caldari State
#76 - 2016-11-26 19:21:56 UTC
I also got the unallocated SP. Saw it on EVEMon first. If you haven't received your SPs you should definitely contact support asap.
Verenikin
Brutor Tribe
Minmatar Republic
#77 - 2016-11-26 19:37:07 UTC
Still no SP received here. Its been 24hrs since my support ticket was posted, but I guess that's how weekends are.
Nadale Hectar
Republic University
Minmatar Republic
#78 - 2016-11-26 19:45:18 UTC
Verenikin wrote:
Still no SP received here. Its been 24hrs since my support ticket was posted, but I guess that's how weekends are.


I'm coming up on 24 hours now and no reply guessing it is weekend. Hope it gets sorted Monday. :(

Verenikin
Brutor Tribe
Minmatar Republic
#79 - 2016-11-26 20:06:29 UTC
I wonder if one has to be logged off to receive the skillpoints?
Alexis Ford
Good Names All Gone
#80 - 2016-11-27 09:38:31 UTC
could we please get an update if we still should wait for the "mass script" or if still affected ones should now start to create tickets if details.

As far as i noticed many of these "overskilled L5"-affected chars seem to have received their SP now.
But all my 4 affected chars with only "overskilled L4" skills didnt receive anything.

As excample Dark Ochre Processing @L4 + 39%. (aprox 205k sp only).
The funny part ... i used skillplans on these chars and booth are exactly affected the same way.
All of them are Omega state, infront, during and after the patch - never went into Alpha or without gametime.


PLEASE give us an update if we now should start to contact customer support.

We know you still have huge support backlogs ... and wont need hundreds of additional tickets when you are already on it.