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Crashes after recent update

Author
Tiffen Jouhinen
Science and Trade Institute
Caldari State
#1 - 2016-11-23 04:50:14 UTC
Recently - with the newest update -

crashes when jumping to a system
crashes when opening info window
Alicia Dnari
Dnari Mining and Manufacturing
#2 - 2016-12-03 23:06:28 UTC
it's crashed a couple times for me, most recently when undocking in Jita.
Druruna Levenshtien
Federal Navy Academy
Gallente Federation
#3 - 2017-01-07 14:45:36 UTC
look at this https://forums.eveonline.com/default.aspx?g=posts&m=6228478
if you have been getting un-expectes reeboot of your system.
Arthur Aihaken
CODE.d
#4 - 2017-01-14 14:07:19 UTC  |  Edited by: Arthur Aihaken
Alicia Dnari wrote:
it's crashed a couple times for me, most recently when undocking in Jita.

Happened twice to me in the span of an hour. Not the greatest place to lock-up...
Addendum: It now crashes at least half the time when undocking from Jita, so this isn't an isolated incident.

I am currently away, traveling through time and will be returning last week.

Gavascon
need more power inc.
#5 - 2017-01-23 11:09:26 UTC  |  Edited by: Gavascon
past few days have been a nightmare.

usually run 2 clients. at least 1 goes into limbo.
fps drops to 1 or less. bounces to about 3 fps.
ms processing speed goes to 1700+ (normal is 16)

happens after undock (any system)
jumping gates (any system).
fps also drops while scrolling local (up 20 fps).

there must be some conflict between the eve client and os.
the computer refuses to accept any type of commands - in other words, eve is completely freezing the MacBook pro.

have: rebooted computer and cleared eve caches without any fix.

it is urgent this be fixed quickly - thanks.
Arthur Aihaken
CODE.d
#6 - 2017-01-27 17:49:07 UTC
Bumping for a much-needed update to this urgent issue. The level of crashing when undocking or warping to/from gates is bordering on permanently quitting because it's stupid having to go into hibernation for 3-6 months while these issues are addressed.

I am currently away, traveling through time and will be returning last week.

Arthur Aihaken
CODE.d
#7 - 2017-02-16 00:22:20 UTC
Bumping again. The level of instability is becoming extremely problematic. Any chance of a dev update or acknowledgement that this is an ongoing issue?

I am currently away, traveling through time and will be returning last week.

Arthur Aihaken
CODE.d
#8 - 2017-02-26 12:08:25 UTC
And another bump. Has the Mac platform been abandoned again...?

I am currently away, traveling through time and will be returning last week.

An-Nur
Sebiestor Tribe
Minmatar Republic
#9 - 2017-04-28 14:28:35 UTC
Happening to me constantly. Client completely freezes. Only option is computer reboot
Attila Kormondi
Unreasonable Neighbours
Hole Control
#10 - 2017-05-01 10:18:56 UTC
My client is freezing lot of times since wine update. Very annoying.
An-Nur
Sebiestor Tribe
Minmatar Republic
#11 - 2017-05-08 10:14:17 UTC
Has anyone found a fix or had an update from CCP on this? I deleted cache with no change. This has made game unplayable
Attila Kormondi
Unreasonable Neighbours
Hole Control
#12 - 2017-05-08 12:33:36 UTC
An-Nur wrote:
Has anyone found a fix or had an update from CCP on this? I deleted cache with no change. This has made game unplayable




No solution :( I can't play too game is freezing randomly. ccp have to back update to old wine or fix this problem.
An-Nur
Sebiestor Tribe
Minmatar Republic
#13 - 2017-05-10 01:47:28 UTC  |  Edited by: An-Nur
The issue seems to be at least in my case to be caused by old cache or settings files on hard drive.
I put through a ticket and was given advice to open c_tq_tranquility and delete the Cache folder.
You can delete the whole folder but that means you'll have to reload settings in game.


Edit: game crashed twice after this fix. Still unplayable
jiamiao shi
Royal Amarr Institute
Amarr Empire
#14 - 2017-07-26 08:14:52 UTC
So now that it's been more or less confirmed by every single Mac user to have the game freeze the entire computer on a very regular basis. Are CCP doing anything about it?

Or is Mac users an minority not worthy of attention... I can understand that pot as well. but still, shame to get into a game
that is acknowledged as being supported by OS and then not paying attention to the obvious problems they have....


Very painful indeed.


Please CCP, don't punish your Mac user base just because we run Macs. Let us enjoy your game too.
Attila Kormondi
Unreasonable Neighbours
Hole Control
#15 - 2017-08-01 09:19:21 UTC
My freezes is solved. Open the Eve Launcher, select the preferences in the apple menu, and select the wine version 1.9 not the latest. My game is stable now again.