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Should WiS have been released as one expansion?

First post
Author
Pattern Clarc
Citeregis
#1 - 2011-09-16 14:03:35 UTC  |  Edited by: Pattern Clarc
Several years ago, the CCP and the CSM were debating the rollouts of expansions.

I came after the grand expansions of days gone by, which also came with grand fuckups. (in before boot.ini) As you may well be aware, WiS has been under a phased roll out... first a room, then 4 rooms, then rooms with other people and although from a technical stand point Incarna was executed successfully, there was and is, a massive expectations gap between the players and CCP on what was expected, what was delivered and the reaction to said content was...

Essentially, arguments about how "Marketing" shouldn't be driving expansions where all abound. Yes, WiS shouldn't have taken so long to do as it has done, Yes, agile development recommends deploying stuff in small chunks, and Yes, we did avoid another boot.ini - however I believe that if the majority of WiS was released at once, even if it would have meant delaying till late 2012 (so that a decent FiS expansion could be released in between development) - with all the game play and rooms that would have made it worthwhile, I don't think the reaction would have been anywhere near as negative has it has been.

Food for thought I guess.

Ex CSM member & Designer of the Tornado. Gallente - Pilot satisfaction

Cyzlaki
SEAGULL ENJOYMENT AUTHORITY
S0ns Of Anarchy
#2 - 2011-09-16 14:09:39 UTC
There's so many reasons why phased roll-outs are better than one big release that I'm not even going to bother listing them all. Also, the negative reaction had less to do with what was delivered and how long it took, and more to do with things aside from that (NeX store) and a certain leaked internal letter. I'm glad we can finally walk around - the discussion about that aspect of EVE was tiresome after so many years. Now we can all move forward and focus on what matters: spaceships.
Pattern Clarc
Citeregis
#3 - 2011-09-16 14:25:36 UTC
The negative reaction all has this underlying trend: Why did you do this *@&% instead of FiS...

Now, if we have had one Apocrypha style expansion recently, with the whole WiS stuff coming next fall, I believe we'd be in a healthier state right now.

Ex CSM member & Designer of the Tornado. Gallente - Pilot satisfaction

Cyzlaki
SEAGULL ENJOYMENT AUTHORITY
S0ns Of Anarchy
#4 - 2011-09-16 14:45:42 UTC  |  Edited by: Cyzlaki
You forget that for 3 (or was it 5?) years the players here were demanding WiS be implemented en masse. A lot of people wanted this to happen and were looking forward to it for a very long time. They even demanded it be delivered ASAP regardless of whether or not it is finished, which I believe is part of the reason why we now have what is essentially an unoptimized, unfinished WiS beta.

I suppose in the grand scheme of things, waiting another year to see the CQ wouldn't have hurt - however the pressure felt to get this out there must have been enough to do what they did with Incarna. The current trend of "FiS is better, forget WiS" is not as clear cut and resounding as you make it seem. A quick glance at a recent poll topic shows mixed feelings, with the loudest protests coming from nullsec PvPers, FW pilots, pirates and highsec griefers. These type of players (unfortunately) are a minority in EVE - with the vast majority being of the carebear variety. In fact, I've seen almost the same number of posts with people asking for more variety of clothing and to hurry up the 3 remaining CQ's + establishments as I have whining about FiS being broken.

I believe that if WiS was shelved "until it's done" like you suggest, that we would be seeing the whining coming from people who had been asking for this feature for years. Not necessarily a healthier state, depending on what you value as worthwhile content. I do tend to agree with you though, as I value FiS simply because it is the core of EVE - Apocrypha was when I first subbed to this game.

You can't please everyone all of the time, and winter is coming.
CCP Manifest
CCP Retirement Home
#5 - 2011-09-16 14:52:51 UTC
Pattern Clarc wrote:


Essentially, arguments about how "Marketing" shouldn't be driving expansions where all abound.



I can 100% and with all certainty lent to me by this pea brain and small, dark heart of mine tell you that marketing doesn't drive expansions. Does marketing agree with phased rollouts? YES, definitely, even though it makes marketing's job a whole lot more complicated when it comes to expansion promotion.

IE "Check out this cool new thing which will be the basis for even cooler stuff in the future" is not quite as compelling as your typical marketer would like. Blink

======== o7 _CCP Manifest | Public Relations and Social Media | @ccp_manifest_

Pattern Clarc
Citeregis
#6 - 2011-09-16 15:05:19 UTC
Cyzlaki wrote:
These type of players (unfortunately) are a minority in EVE.

The vocal minority are the ones who are the alliance or corporation leaders. They are the developers of EFT or Evekill. They are the ones who run eve uni, write the forum posts, create blogs or host third party forums. They are the ones who run on CSM, the ones who the media pick up on and wax lyrical about. They are the ones who not only try to get their friends to play but try to get GF's, wives and offspring to play eve.

The vocal minority are the most evangelical. Provide with the koolaid at your peril.


CCP Manifest wrote:
Pattern Clarc wrote:


Essentially, arguments about how "Marketing" shouldn't be driving expansions where all abound.



I can 100% and with all certainty lent to me by this pea brain and small, dark heart of mine tell you that marketing doesn't drive expansions. Does marketing agree with phased rollouts? YES, definitely, even though it makes marketing's job a whole lot more complicated when it comes to expansion promotion.

IE "Check out this cool new thing which will be the basis for even cooler stuff in the future" is not quite as compelling as your typical marketer would like. Blink

I agree with the sentiment and I always felt that the marketing line was too simplistic, however there was a massive focus on expectations management back then with questions such as "should we only have one expansion a year, or more regular minor expansions when and as content is ready."

Ex CSM member & Designer of the Tornado. Gallente - Pilot satisfaction

Winterblink
#7 - 2011-09-16 15:46:20 UTC
Pattern Clarc wrote:
Essentially, arguments about how "Marketing" shouldn't be driving expansions where all abound. Yes, WiS shouldn't have taken so long to do as it has done, Yes, agile development recommends deploying stuff in small chunks, and Yes, we did avoid another boot.ini - however I believe that if the majority of WiS was released at once, even if it would have meant delaying till late 2012 (so that a decent FiS expansion could be released in between development) - with all the game play and rooms that would have made it worthwhile, I don't think the reaction would have been anywhere near as negative has it has been.

The issue isn't about the methodology employed to develop the expansions (Agile can work perfectly fine with what CCP is doing), it's about continuing that iterative development until the product is finished. Of all the expansion features that have been waved around as initial iterations, there have been very few that have been pushed forward towards anything resembling complete.

That's probably more of a commentary about CCP's inability to maintain coherent focus with regards to game features.
AFKCloaked AltSpy
Doomheim
#8 - 2011-09-16 15:52:06 UTC
There is no way you are getting a full blown expansion twice a year. I want it, you want it, and CCP wants to deliver it. But there ain't no frickin way.

Arena net tried it, they failed miserably. And managed to whore 5 million copies of their game, which when all said and done was about a million subs.

I would rather have CCP release stuff and patch it endlessly, as along as it doesn't require a lot of server downtime, which ATM its not.
Pattern Clarc
Citeregis
#9 - 2011-09-16 16:01:16 UTC  |  Edited by: Pattern Clarc
Winterblink wrote:
Pattern Clarc wrote:
Essentially, arguments about how "Marketing" shouldn't be driving expansions where all abound. Yes, WiS shouldn't have taken so long to do as it has done, Yes, agile development recommends deploying stuff in small chunks, and Yes, we did avoid another boot.ini - however I believe that if the majority of WiS was released at once, even if it would have meant delaying till late 2012 (so that a decent FiS expansion could be released in between development) - with all the game play and rooms that would have made it worthwhile, I don't think the reaction would have been anywhere near as negative has it has been.

The issue isn't about the methodology employed to develop the expansions (Agile can work perfectly fine with what CCP is doing), it's about continuing that iterative development until the product is finished. Of all the expansion features that have been waved around as initial iterations, there have been very few that have been pushed forward towards anything resembling complete.

That's probably more of a commentary about CCP's inability to maintain coherent focus with regards to game features.

Instead of focus, there needs to be a reliable cycle of development, a tick-tock like methodology for returning to features that avoids long term neglect followed by reactionary re-focusing development wise.

Ex CSM member & Designer of the Tornado. Gallente - Pilot satisfaction

Vincent Athena
Photosynth
#10 - 2011-09-16 16:01:29 UTC
I think phased expansions are a good thing. But the phased expansion in the winter of 2010 had the phases following each other in weeks, not months or years. I expected that the phased expansion of Incarna this last summer would be:

Phase 1) One CQ, single player
Phase 2) 2 to 4 weeks later: all the other CQs, still single player
Phase 3) 2 to 4 weeks later: common areas, multi-player, establishments with games
Next major expansion: contraband and a tie-in to FiS stuff with players shooting each other over contraband.

And here we are 3 months later with no second phase.

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rootimus maximus
Perkone
Caldari State
#11 - 2011-09-16 19:33:35 UTC
Vincent Athena wrote:
I think phased expansions are a good thing. But the phased expansion in the winter of 2010 had the phases following each other in weeks, not months or years. I expected that the phased expansion of Incarna this last summer would be:

Phase 1) One CQ, single player
Phase 2) 2 to 4 weeks later: all the other CQs, still single player
Phase 3) 2 to 4 weeks later: common areas, multi-player, establishments with games
Next major expansion: contraband and a tie-in to FiS stuff with players shooting each other over contraband.

.


I was expecting something similar. If it were anyone other than CCP, I'd then expect some smaller additions with the next few expansions.
Brooks Puuntai
Solar Nexus.
#12 - 2011-09-16 19:43:35 UTC
I personally despise the roll out concept. Hey heres something new thats only half complete, just wait 6-8 months for the rest of it to be released.. Neat. From a marketing standpoint I actually think its worse off then releasing it all in one go. Nothing is worse then promoting something thats incomplete and having new players see this. However I know from a programming standpoint it can be a good thing since its less crap to shift through when something goes wrong.

I do believe that the Incarna roll out was done horribly wrong. NeX shouldn't have been released until AFTER(or at all) the multiplayer aspect was implemented, and that CQ shouldn't have been released until all 4 where complete. Thats just me though.

CCP's Motto: If it isn't broken, break it. If it is broken, ignore it. Improving NPE / Dynamic New Eden

Letrange
Chaosstorm Corporation
#13 - 2011-09-16 19:46:23 UTC
Winterblink wrote:
Pattern Clarc wrote:
Essentially, arguments about how "Marketing" shouldn't be driving expansions where all abound. Yes, WiS shouldn't have taken so long to do as it has done, Yes, agile development recommends deploying stuff in small chunks, and Yes, we did avoid another boot.ini - however I believe that if the majority of WiS was released at once, even if it would have meant delaying till late 2012 (so that a decent FiS expansion could be released in between development) - with all the game play and rooms that would have made it worthwhile, I don't think the reaction would have been anywhere near as negative has it has been.

The issue isn't about the methodology employed to develop the expansions (Agile can work perfectly fine with what CCP is doing), it's about continuing that iterative development until the product is finished. Of all the expansion features that have been waved around as initial iterations, there have been very few that have been pushed forward towards anything resembling complete.

That's probably more of a commentary about CCP's inability to maintain coherent focus with regards to game features.

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