Test Server Feedback

Yes, that's what I was saying.

I try to avoid face-shooting whenever possible, Nana. But I do appreciate the advice, and you chiming in on this forum. More voices make a fuller chorus.

I know not everyone uses the price history graph, but it is important that it be useful and functional for those who do.

But not important enough that you moved it to TQ before it was functional?

TheSmokingHertog: always good to have more input, so thanks for popping by! Changes are coming for this feature so do get ready to check them out on Singularity. The "jumping" is a result of new/limited history items, but there is a fix underway for that specific bug. Switching between any other items, the graph functions as you would expect.

Soltys: Karkur and I are about to spend 20-some hours together on planes headed for EVE Down Under, so I will take a bit of time to make sure she has seen your input. All bug reports may not be defects, but some of your issues may indicate a need for further iteration/development. EVE is an evolving beast, and you could be the mutagen that leads to a selected trait, analogically speaking.

Bad Bobby: Ping me the specific bug report number for your price history graph being nonfunctional. I will check it out. All of the reports identifying ways that the graph does not work as intended have been elevated to defect status or addressed in feature iteration but it is possible that you have something valuable to contribute.

Everyone: CCP thrives by taking player feedback into account and this is the perfect place for that feedback. Thanks again for chiming in!

For anyone reading to catch news or ask questions about the Market Graphs, I will continue to post here as information becomes available. At last update on our internal test environment (pre-pre-Singularity):

• The dynamic y-axis option is functional, but needs a bit more attention.
• The hard coded English labels on the tooltip text for the blue volume bars has been submitted for localization.
• The Min/Max line has been added to the legend (which remains hide-able).
• The "Reset View" button, which appears after zooming or panning, has been moved to the upper left-hand corner.
• Automatic focus slider resizing has been corrected, but requires considerable testing.

Players not seeking to report issues (bugs) with the Market Graphs feature but finding themselves in need of further support and formal interaction with CCP including but not limited to the filing of complaints regarding service may submit support tickets at the language-specific sites listed below. Suspicion of developer misconduct can be reported to Internal Affairs via email or petition. The appropriate email address is internalaffairs@ccpgames.com for such reports.

https://support.eveonline.com/hc/en-us
https://support.eveonline.com/hc/de
https://support.eveonline.com/hc/fr
https://support.eveonline.com/hc/ja
https://support.eveonline.com/hc/ru

The new graphs I find frustrating, as they always reset to the default timescale. Within a single session it remembers my setting, but it is very annoying having to always adjust this.

Why not give us a drop down with the same presets as before for defaults? I like quickly being about to select different exact time frames, and the dragging a window is just not the same.

Also...the colors. PLEASE do something about the dark on dark color scheme. The current contrast between each component is not very good.

The colors are indeed a bit problematic, especially when using the market on cheap monitors or on a laptop in daylight conditions.
Besides that, it looks really nice. Just a little bit too dark / not enough contrast.

One thing that bothers me: Sometimes the market graph doesn't shop up at all - it just shows a completely blank market window.
It happens on items without a market history in citadels / regions and randomly on other items as well.

Hey, Black Romero. My Saturday nights are your Saturday nights.

All three of your points ("gripes" seems negative) are addressed in the post-Ascension release which will hit Singularity on or around the 22nd of November.

Aaril, Vickers Secretary, and TheSmokingHertog:

I have a conversation planned with the UI programmer about the colors. I don't know how that will ultimately play out, but my hope is to reach a conclusion that satisfies the largest number of players from the most varied distribution of playstyles on the widest range of hardware in the most disparate spread of environments.

As for the items with no graph, that is the case for items with no history, but I've not seen it happen on other items. If you get it again, would you be willing to hit f12 and ping me a bugreport? (you are of course under no obligation to do that, it would just be helpful in isolating and correcting the problem).

Hey thanks CCP both for tackling the issues and also for letting us know that it's being worked on. It's always easier to put up with something annoying when you know a fix is in the works.

Given this is probably an ongoing work in progress I'd like to add some fine detail feedback. I apologise in advance if this is already covered by the work that's been done.

For me there are two distinct issues with the y axis scaling and labeling. This feedback is in the hope that both get fixed.

The first being the size of jump chosen between marks on the y axis. The auto scaler just makes sure they are even - although even this becomes an issue when the digits are also scaled and rounded. I was looking at market charts today where my points were between graph lines chosen at wierd points. Say it fell between mark xx.9 lower and mark yy.6 higher, so now I have to work out in my head that the gap represents a jump of 0.7 and then I have to guess where on a scale of 0.7 the data point lies between the two, which means more maths because my head works in units of 10, but now in my head I have to rescale that by a factor of 0.7. Then I have to take this and add it back to the original xx.9 marker on the graph. That's a whole ton of mental maths.
This goes against the whole point of a graph being an easy visualization of data. With a factor of 10 based scaling we can look and instantly know. With random scaling the amount of math required makes a graph less useful than the page of raw data.

Secondly the numbers in the 100s million range are terrible. On the y axis. 0.17B is terrible waste of screen space. The 0 tells me nothing and needs a full stop after. Of 3 1/2 characters used to convey info 1 1/2 are wasted, and do nothing but chew up characters that could be used to pass on information. 166M is 1/2 a character less and give me more information. Also notice that extra character reduces the rounding error too 0.17 became 166 giving higher accuracy with less characters. Please bring this back into the realms of the sensible. Simple solution. If any number starts "0." then drop that range down to the next range before displaying. I have not checked other ranges where it transitions. e.g. 100s of thousands to millions. Every range transition should be sanity checked.

Same for data points on the graph. I can't work out their values because of the scaling and rounding, so I hover over them.
One good point - hovering over them brings up info, without needing to click, good stuff thanks :)
The date is there and the value beneath. The data point uses exactly the same number/text formatting function as the y axis, so it's practically useless for all the reasons right above. There's a ton of space, as much space as the date takes up, but it is not used. It could be used, it's currently blank. Please give us meaningful data in here. Less rounding, less guessing, more info please. It's not rocket science, well actually........

I do appreciate CCP as a whole, how busy you guys are with the latest release, and all the cool stuff. But I do genuinely wonder how this sort of stuff ends up in game without someone at CCP going "wtf???" when they see it. I can assume the person who did the new market graph doesn't actually use the market graph in game much themselves, because no way someone who uses it regularly would think it was anything less than a giant step backwards. Run stuff past people who use it.

It's clear someone(s) has put a lot of time and effort into the market history revamp, and it's sad that there's so much negative feedback about it someone's effort. I'd be very disheartened if it was me. I feel sad myself for pooping on someone's parade. But this sort of stuff does need checking and review please. This would have been released to a lot of praise if it had been done properly.

Zydrine in Jita
Try and scroll the graph to see some detail and the line just disappears off the bottom of the graph window.