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EVE General Discussion

 
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Cant login

First post
Author
Black Lieutenant
Brutor Tribe
Minmatar Republic
#1 - 2016-11-17 13:48:13 UTC


Hello!
I have the game on Steam. I launch the game from steam, the launcher come in and say :
"
Verification of the email address associated with your account has not been completed. Please check your email address for the verification email and click the confirmation link in it to complete the process. If you are unable to find the email please visit Account Management, log in and request a new verification email.
"
But i have verified and have Two Factor Authentication and Authenticator too.
It happened after i activated a core starter pack from my account page.
My steamID in EVE: STEAM::13455700


I found a strange thing: On Recover Account page, i cant click on my reset password button, when i click on it, nothing happen.
Please help to log in via steam and launcher.

On my account page when i open add game time page i get this error:

Could not find any offers

We could not find any offers for you at this time. This could be because your account is not eligible for any offers or an error has occurred while retrieving data. If you believe you are eligible for an offer please contact customer support.

I tried to change email address but the problem the same.
ISD Max Trix
ISD Community Communications Liaisons
ISD Alliance
#2 - 2016-11-17 14:22:24 UTC
Please file a ticket here, https://support.eveonline.com/hc/en-us

and one of our GM's will help you with this issue. Please note that there is a high ticket volume at this time, so a response may be delayed.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.