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24-Hours-Later

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Jacques Arakasi
Republic Military School
Minmatar Republic
#1 - 2016-11-16 17:10:32 UTC
Ticket was raised auto-email received still cant login as i have different mail account ownership to be verifed "not a quick fix i think"
I'm feeling like a Zombie without my eve help me ccp before its 2 late
March rabbit
Aliastra
Gallente Federation
#2 - 2016-11-16 17:13:08 UTC
Soon you will be free! Cool

The Mittani: "the inappropriate drunked joke"
Engage You
Aliastra
Gallente Federation
#3 - 2016-11-16 17:14:47 UTC
the verification code might take a few minutes to get in your email
all you gotta do is try to log in again and wait for new verification code
Jacques Arakasi
Republic Military School
Minmatar Republic
#4 - 2016-11-16 17:17:08 UTC
Engage You wrote:
the verification code might take a few minutes to get in your email
all you gotta do is try to log in again and wait for new verification code


that will take forever as its an old emaill address i dont have anymore :(
Neuntausend
Republic Military School
Minmatar Republic
#5 - 2016-11-16 17:21:43 UTC
Well, they did warn us that the E-Mail address will need to be up to date before the patch, and even before they always asked you to specify a valid E-Mail. I suppose they will sort it out eventually, but it's CCP, so only Bob knows how long that will take.
Jacques Arakasi
Republic Military School
Minmatar Republic
#6 - 2016-11-16 17:33:24 UTC
Neuntausend wrote:
Well, they did warn us that the E-Mail address will need to be up to date before the patch, and even before they always asked you to specify a valid E-Mail. I suppose they will sort it out eventually, but it's CCP, so only Bob knows how long that will take.


If Bob was involved I could offer up a sacrifice
I suppose Eyjafjallajökull could give the guys in Reykjavík a sign
Radioactivene
Cobalt-60 Nuclear Fusion Industries
#7 - 2016-11-16 17:39:31 UTC
Jacques Arakasi wrote:
Neuntausend wrote:
Well, they did warn us that the E-Mail address will need to be up to date before the patch, and even before they always asked you to specify a valid E-Mail. I suppose they will sort it out eventually, but it's CCP, so only Bob knows how long that will take.


If Bob was involved I could offer up a sacrifice
I suppose Eyjafjallajökull could give the guys in Reykjavík a sign


waiting now for 24+hrs e-mail sent to old address even though billing has the right address
what a fock up
Dragonfel
Magitek Consortium
#8 - 2016-11-16 18:26:22 UTC
Going on 26 hours now without a reply to my ticket. Similar issue, old email on my other account that I had to recreate. Would be nice to get something to know they're working on it. Even just a "sorry for your inconvenience, this may take a few days to sort out". At least then I wouldn't have wasted all that time checking my ticket every hour the first day.
Daro Con
Republic Military School
Minmatar Republic
#9 - 2016-11-16 18:39:22 UTC
24+ hours with 4 accounts unable to be logged and absolutely zero response from 'support' - it looks like it is because i have the word 'spam' in my email address.

Crap service - same as literally every other expansion i have suffered. Last time i gave up and un-subbed for 2 years losing them £1-2k but hey who cares....!
CCP Falcon
#10 - 2016-11-16 18:55:06 UTC
Please wait for a response form customer support, posting on the forums about login issues won't solve them.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

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