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Issues, Workarounds & Localization

 
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Android Authenticator app problem
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Frankie Shades
Science and Trade Institute
Caldari State
#1 - 2016-11-15 15:07:58 UTC  |  Edited by: Frankie Shades
I've been using two factor authentication before the Ascension and had no problem until today.


My Launcher login token has expired, so I logged in again using my account name and pass, but when I was asked to enter the numerical code generated by the Authenticator app, launcher came up with 'Verification code mismatch' error.

I checked the Google app store if the Authenticator needs an update and it doesn't. I've deleted account data from the Authenticator, went to my EVE account web page (into which I needed to login using the authentication code sent via email, since the Authenticator app's codes aren't matching there as well), re-scanned the QR code for the app and it still comes up with code mismatch error as before.

After this I've also entered my account data into Authenticator app manually, but still no success.

The same problem is present on my 2nd account.

I hope this is fixed soon since I dislike using my mail to receive authentication codes.

EDIT @15:40 UTC:
I noticed on my phone that somehow I chose the wrong time zone for my clock. After I changed this to the correct one, the codes generated by the Authenticator app are no longer mismatched. Problem solved.