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Issues, Workarounds & Localization

 
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Is there a problem with character transfers at the moment?
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Choppa McScrotum
Sebiestor Tribe
Minmatar Republic
#1 - 2012-01-18 09:09:31 UTC  |  Edited by: Choppa McScrotum
Trying to transfer a character and It continually gets stuck at the "pay now" screen, no matter which option

c.card - error message = Unable to process, please contact your bank
I have done this, they tell me everything is fine, and that they are not even seeing a request for funds transfer.
Paypal - error message = Unable to process, please contact your bank
Yep, the same message as the c.card one, plus no pop up screen for paypal at all. Yes I have allowed pop-ups etc etc
Pay by Plex - error message = Unable to process, please contact your bank
This is the best one... I used the same credit card that is being denied by the character transfer to purchase the plex in order to transfer. And yet even with 2 plex, unopened, it reccomends to contact my bank. I'm sure they will be able to help me with this one.

I have filed a petition, approx 23 hours ago, no response yet. Is there something that has happaned to char xfers, or am I doing something wrong? I don't know what else to do
Kopfy
#2 - 2012-01-18 12:57:52 UTC
While trying to extend my ac with plex in game i get this fun message:
'Unable to connect to billing server. Please try again later.'

coincidence?
I'm not convinced.
Choppa McScrotum
Sebiestor Tribe
Minmatar Republic
#3 - 2012-01-18 20:35:48 UTC
Finally is working, plus got a response.