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Player Features and Ideas Discussion

 
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The new mobile app

Author
Old Pervert
Perkone
Caldari State
#1 - 2016-11-09 01:59:01 UTC
Not sure if this is the right place for it. It is a feature request, but it's not really in-game. I'm sure someone will be happy to yell at me about it.

So first of all, the new mobile app is very cool. I like it.

I like, for example, that it has a skill queue viewer (and a notification if you aren't training). But why stop there? It shouldn't be too overly hard to use the crest API to modify skill queues, which means you could start training again right on your phone.

Now for the important part: why.

I once forgot to restart my training after doing a clone jump. It was suggested that I open a ticket and see if the GMs could help me. Turns out they did. After a short time, they did an investigation, and then I got reimbursed for my skill point deficit. Not even a full day's worth of training, and they still helped. (side note, thank you again GM, your help was appreciated).

This is work for the GM, who could be helping other people. If I could start it from my phone, I wouldn't even have to get up out of bed at night, I wouldn't be stuck at work thinking about my skill queue, I could resolve it myself after being notified by the app. Self-Service saves staff time and improves your RTOs simultaneously.

There's no reason not to. It doesn't imbalance the game, and since the player can already recover from their mistake via a ticket to the GM, it isn't carebearising the game because the player isn't actually penalized for their mistake.,
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#2 - 2016-11-09 02:00:49 UTC  |  Edited by: Scipio Artelius
Old Pervert
Perkone
Caldari State
#3 - 2016-11-09 02:03:19 UTC
Scipio Artelius wrote:
There is an official comments thread.


You could at least try and act annoyed. That just sounded tired and exasperated. Perhaps even politely redirective.

Regardless, thanks. I'll go repost in the official comments thread.