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CCP ExeFile has stopped working - Windows 10
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Sir HappyPants
Caldari Innovations and Research
#1 - 2016-09-24 02:23:54 UTC  |  Edited by: Sir HappyPants
I am at a loss here. I played Eve last night, no problems. After I logged off and went to bed, my Windows 10 machine updated via Windows update. Now, whenever I start Eve, it crashes.

Details:

Start Eve via Launcher as usual. Client starts and immediately get error: https://gyazo.com/6e5d37c48038aa9efda898d5864ea999

Hardware:

NVidia 960m
12GB RAM
Core i7 CPU

Troubleshooting steps:

Rebooted
Shutdown
Verified cache
Verified permissions
Deleted cache and redownloaded
Rolled back Windows update to previous day
Uninstalled Eve, reinstalled Eve

Still doesn't work...

Help?
Member of the #TweetFleet   @thisurlnotfound
Souiginto
Native Freshfood
Minmatar Republic
#2 - 2016-09-24 07:23:39 UTC
Similar setup (win10, i7, Nvidia 960, 16GB RAM) - same error.
Got canned yesterday/last night twice - although after been playing for some time, not directly on game launch.

Stupid question - did you by any chance update your graphics driver as well as doing the windows update?
Cuz I know I did get the newest of nvidia like the day before yesterday - could be a coincidence but around the same time I think eve started acting up for me. (haven't tried rolling-back driver yet tho)
Sir HappyPants
Caldari Innovations and Research
#3 - 2016-09-24 11:57:50 UTC
Did get the NVidia update around same time. I rolled it back along with the WIndows update during my testing. I'm going to keep trying today, if I have no luck, then I'll likely just re-install OS.
Member of the #TweetFleet   @thisurlnotfound
MaxOwaR Thunderfist
Vision Inc
Hole Control
#4 - 2016-09-25 19:53:57 UTC
Same here. But I have AMD devices (Radeon graphix, AMD CPU etc). :(
Zedifus Penken
Caldari Provisions
Caldari State
#5 - 2016-09-25 19:57:28 UTC
Run Eve Launcher with elevated permissions (Run as Administrator)

Resolved my problem x
MaxOwaR Thunderfist
Vision Inc
Hole Control
#6 - 2016-09-25 20:06:05 UTC
oh, wow, seems, that I have to turn off the TS overlay plugin, now it works...
Sir HappyPants
Caldari Innovations and Research
#7 - 2016-09-26 02:57:12 UTC
Holy ****... You're right, the TS Overlay was causing this... Thanks for that!

Any chance you can tell me how you figured that out?
Member of the #TweetFleet   @thisurlnotfound
Eryca Clawyer
Die Schwarze Legion
Black Graveyard
#8 - 2016-09-27 16:01:53 UTC
doenst work for me. Still get the error on DX11.
With DX9 it works fine ....
Colindy Telemnar
Doomheim
#9 - 2016-09-28 14:50:55 UTC
I had the same happen to me but it ended up crashing Windows altogether and now I can't get Windows to launch after the update. I'm having to go in and reinstall windows (after I put a different hard drive in ofc). Hopefully I'll be able to do that without much issue this afternoon.

:(
Eryca Clawyer
Die Schwarze Legion
Black Graveyard
#10 - 2016-09-28 17:41:43 UTC
i had reinstalled my cmoplete System an the error is still the same....
bigbillthaboss3
Amok.
Goonswarm Federation
#11 - 2016-10-07 02:30:15 UTC
Having a similar problem with Windows 10 most recent update and graphics - http://i.imgur.com/frkKtri.png .

Everything worked just fine until the most recent Windows update (literally updated yesterday).

Yes, I'm using EVE-O Preview.
Eryca Clawyer
Die Schwarze Legion
Black Graveyard
#12 - 2016-10-16 07:47:47 UTC
Still no Solution for the Problem ...
Eryca Clawyer
Die Schwarze Legion
Black Graveyard
#13 - 2016-10-20 16:07:44 UTC
Almost nearly a month and no Response from ccp ... poor....
Kaivarian Coste
It Came From Thera
#14 - 2016-10-21 11:00:16 UTC
hahaha
Cherri Minoa
Federal Navy Academy
Gallente Federation
#15 - 2016-10-26 19:57:01 UTC
Running 4 clients on W10 machine

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
AMD Radeon HD 7800 Series
Driver File Version: 8.17.0010.1474 (English)
Driver Version: 16.300.2511.1001

For the past two days I've suddenly started getting a problem where one client hangs and reports "not responding." To make it much worse, it is impossible to close the hung client. Task Manager "end task" does nothing, "end process" reports "access denied." Even command line instructions such as "taskkill" and "pskill" do nothing and the only option is a full reboot,. As you can imagine, happening every hour or so this is getting real old real fast.

"If I had been censured every time I have run my ship, or fleets under my command, into great danger, I should have long ago been out of the Service" - Horatio Nelson
Cherri Minoa
Federal Navy Academy
Gallente Federation
#16 - 2016-10-28 18:23:08 UTC  |  Edited by: Cherri Minoa
Cherri Minoa wrote:
Running 4 clients on W10 machine

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
AMD Radeon HD 7800 Series
Driver File Version: 8.17.0010.1474 (English)
Driver Version: 16.300.2511.1001

For the past two days I've suddenly started getting a problem where one client hangs and reports "not responding." To make it much worse, it is impossible to close the hung client. Task Manager "end task" does nothing, "end process" reports "access denied." Even command line instructions such as "taskkill" and "pskill" do nothing and the only option is a full reboot,. As you can imagine, happening every hour or so this is getting real old real fast.


UPDATE: I've reverted to running EVE with DX9 and I haven't had the problem again - clear for 2 days now. Is this another EVE / DX11 / AMD conflict like we saw before ?

Bug Report filed : EBR-96949

"If I had been censured every time I have run my ship, or fleets under my command, into great danger, I should have long ago been out of the Service" - Horatio Nelson
Eryca Clawyer
Die Schwarze Legion
Black Graveyard
#17 - 2016-10-30 08:36:43 UTC
I Guess it is....




Cherri Minoa wrote:
Cherri Minoa wrote:
Running 4 clients on W10 machine

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
AMD Radeon HD 7800 Series
Driver File Version: 8.17.0010.1474 (English)
Driver Version: 16.300.2511.1001

For the past two days I've suddenly started getting a problem where one client hangs and reports "not responding." To make it much worse, it is impossible to close the hung client. Task Manager "end task" does nothing, "end process" reports "access denied." Even command line instructions such as "taskkill" and "pskill" do nothing and the only option is a full reboot,. As you can imagine, happening every hour or so this is getting real old real fast.


UPDATE: I've reverted to running EVE with DX9 and I haven't had the problem again - clear for 2 days now. Is this another EVE / DX11 / AMD conflict like we saw before ?

Bug Report filed : EBR-96949
Rampin Lampin
Brutor Tribe
Minmatar Republic
#18 - 2016-11-08 09:41:02 UTC
I am still having the same problem everyday, freezes completely and cannot shut down even with task manager, I run as administrator and DX9 and it still does it...
Warzi zouille
The Scope
Gallente Federation
#19 - 2016-11-08 16:41:44 UTC  |  Edited by: Warzi zouille
Rampin Lampin wrote:
I am still having the same problem everyday, freezes completely and cannot shut down even with task manager, I run as administrator and DX9 and it still does it...


Same here since the last update, game freezes when i try to alt/tab and I cant close it via shutting down the process and task manager, currently verifying cache, if it does not work i will try to reinstall the game completely...

i76700HQ
Gtx1060 laptop 6Go
8gb RAM

edit : everything fine on my desktop PC with an old i7 and a gtx 680...

Ok tried to reinstall, did not work


EDIT 2: FIXED THE SHTTT play in fixed window
Cherri Minoa
Federal Navy Academy
Gallente Federation
#20 - 2016-12-20 10:21:07 UTC
Cherri Minoa wrote:
Running 4 clients on W10 machine

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
AMD Radeon HD 7800 Series
Driver File Version: 8.17.0010.1474 (English)
Driver Version: 16.300.2511.1001

For the past two days I've suddenly started getting a problem where one client hangs and reports "not responding." To make it much worse, it is impossible to close the hung client. Task Manager "end task" does nothing, "end process" reports "access denied." Even command line instructions such as "taskkill" and "pskill" do nothing and the only option is a full reboot,. As you can imagine, happening every hour or so this is getting real old real fast.


This is now FIXED after recent patches, W10 updates and graphics driver update (not sure which one solved it) and running happily on DX11

Tranquility version 1106372

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
AMD Radeon HD 7800 Series
Driver File Version: 21.19.0384.0000 (English)
Driver Version: 21.19.384.0



"If I had been censured every time I have run my ship, or fleets under my command, into great danger, I should have long ago been out of the Service" - Horatio Nelson
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